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A
Rating: 2 out of 5
The color of the raffia did not match what I saw on the website (yellow, but in the end is more straw or even brown).
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Customer reviews of Lidia Crochet Tricot
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 36 501 published reviews
Summary of reviews
The online store Lidia Crochet Tricot consistently impresses customers with its swift delivery, often noted for packages arriving quickly and in excellent condition. Many have highlighted the efficiency of shipping times, with orders reaching destinations, such as Canada from Portugal, within just a few days. Product quality is another standout aspect, as the yarn and threads are frequently described as superior, with many users expressing satisfaction with the texture and performance, such as the ease of crocheting without tangles or splits.
Reviews 2 and 3 stars
Reset filtersJ
Rating: 3 out of 5
Hello I asked for golden lurex thread and you put silver for the first time an error in the kits Mrs. Gallard
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S
Rating: 3 out of 5
Disappointed by the smell of the thread used, very bad smell already when opening the package and then the balls themselves. I had to wash them in the machine, the smell eventually went away. I will not take this thread again
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M
Rating: 3 out of 5
I love the Lidia crochet site... Beautiful wools. Fast shipping.. I recommend
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C
Rating: 3 out of 5
Order received quickly as expected. However, big disappointment with the modal/silk thread. Very difficult to work with. Gives a very soft result, without hold. I made a triangular shawl.
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P
Rating: 3 out of 5
Good quality wool for my project, only downside the reception took 3 weeks because your choice of UPS for delivery is really not great. This will hold me back for other orders Too bad!
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S
Rating: 3 out of 5
In the order I received overall I am satisfied with the products except for two colors the beige and the royal blue where the width of the fabric was totally irregular in some places difficult to crochet, and the royal blue very unpleasant to crochet the material is not like the others which are soft this one is very rigid.
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C
Rating: 2 out of 5
The wool itches, impossible to wear it as a scarf.
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N
Rating: 2 out of 5
Tangled balls, fine quality yarn with knots in places.
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C
Rating: 3 out of 5
Very good.
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F
Rating: 3 out of 5
Hello, I received the package on time, but the wool which is very soft has many defects in the balls which forces to make knots.
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F
Rating: 2 out of 5
Beaucoup de nœuds dans le trapillo et des nœuds tres grossiers.
N
Rating: 3 out of 5
Beaucoup trop de noeuds dans les pelotes! J’avais pas fini de monter les mailles qu’il y avait déjà un noeud😡
M
Rating: 2 out of 5
Bonjour, j'ai bien reçu mon colis et très satisfaite du contenu mais, la livraison ce n'est pas la même chose Je demande la livraison a domicile, je suis chez moi le jour J et là un message comme quoi mon colis est a retiré au relais colis a 5km de chez moi n'ayant pas de moyen de locomotion cela fut un peu compliqué je paie pour un service qui n'est pas respecté voilà je tenais a vous remonter l'info merci
I
Rating: 2 out of 5
La couleur de fil était beaucoup plus fade que celle du même fil acheté il y a 1 an 1/2. Je sais que les bains peuvent être différents mais à ce point? et la nouvelle couleur est très fade.
B
Rating: 3 out of 5
livraison très très longue, toujours rien reçu au bout de 10 jours
B
Rating: 2 out of 5
Je suis très déçu de la laine caprice elle n'est pas du tout douce Dommage
I
Rating: 3 out of 5
Très difficile de commander depuis environ 2 mois. Le site fonctionne très mal C'est dommage
A
Rating: 2 out of 5
I ordered the Caprice wool number 38 for the orange/rust color which, in reality, is rather old pink; moreover, it's a wool that itches! I'm a bit disappointed.
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Response from Lidia Crochet Tricot
Hello,
Thank you for taking the time to share your feedback. We are sorry to hear that the color of the Caprice wool number 38 did not meet your expectations and that you experienced a comfort issue. Your feedback is valuable, and we will pass it on to our team to improve our product descriptions. Please do not hesitate to contact us for any questions or further assistance.
Best regards,
The Lidia Crochet Tricot Team
Thank you for taking the time to share your feedback. We are sorry to hear that the color of the Caprice wool number 38 did not meet your expectations and that you experienced a comfort issue. Your feedback is valuable, and we will pass it on to our team to improve our product descriptions. Please do not hesitate to contact us for any questions or further assistance.
Best regards,
The Lidia Crochet Tricot Team
A
Rating: 2 out of 5
No delivery person tried to deliver to my house and the relay where we dropped off my package was far from my home. While I paid for delivery fees.
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Response from Lidia Crochet Tricot
Hello,
Thank you for taking the time to share your experience. We are sorry to hear that the delivery did not meet your expectations and understand your frustration. Your feedback is valuable and we are committed to improving our delivery services. Please do not hesitate to contact us directly for any further assistance.
Sincerely,
The Lidia Crochet Tricot Team
Thank you for taking the time to share your experience. We are sorry to hear that the delivery did not meet your expectations and understand your frustration. Your feedback is valuable and we are committed to improving our delivery services. Please do not hesitate to contact us directly for any further assistance.
Sincerely,
The Lidia Crochet Tricot Team
A
Rating: 2 out of 5
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A
Rating: 3 out of 5
Did not have enough wool to make the bear in overalls, I had to reorder...
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A
Rating: 3 out of 5
I placed an order just before Black Friday and not a single commercial gesture regarding the price of the wool. Disappointed ??
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A
Rating: 3 out of 5
Very soft to the touch but a bit prickly to wear
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A
Rating: 3 out of 5
Zero for the delivery! I paid more to have it delivered to my home and the UPS delivery person didn't bother to stop by my place even though I was present all day and left his packages at a relay point probably to finish earlier!
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A
Rating: 3 out of 5
I still haven't received my order, I received several texts from Mondial Relay saying that my package was too large to fit in the boxes, I changed it asking for it to be dropped off at the store reception, there too an identical response, now my package is being delivered over 30km from my home, I think I will buy my wool from another site because this is the second time this has happened
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
A
Rating: 3 out of 5
A bit disappointed, when touching the ball it is indeed very soft but knitted, it itches, it's less pleasant than the visual
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A
Rating: 3 out of 5
I paid for home delivery and the delivery person left the order at a UPS access point....I AM UNHAPPY TO HAVE HAD TO TRAVEL. knowing that I had paid for home delivery.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
A
Rating: 3 out of 5
I did not receive exactly what I ordered. I received 2 sets of size 5 needles when I ordered one set of size 4 and one set of size 5.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. If you encounter an issue with the items you ordered, please contact us at this address so we can find a solution with you: [email protected] Best regards.
A
Rating: 3 out of 5
First order 6 balls...1 with different colors. I was offered to return all 6 but I have already started the work...so I let it go and cross my fingers to have enough from the 5.
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Response from Lidia Crochet Tricot
Hello! Thank you for your comment and for your order. As indicated throughout the processing of your request, in order to offer you the best solution, our quality team had to examine all the products you received on site, as the provided photos did not allow for a comprehensive comparison. You were offered to return the items for free and it was specified that once they were received, we could offer you different resolution options for your case. You chose to keep the products, which is also a valid option; if you need additional balls, you can contact us to check the availability of the lot you need. We wish you an excellent day, receive our best regards. Best regards,
A
Rating: 2 out of 5
I cannot evaluate your products.....I have never ordered any!!
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A
Rating: 3 out of 5
I followed exactly the instructions given in the tutorial and the result is a disaster. The shawl is too short and ripples all along. I couldn't adapt the proposed model. Too many increases that ruined the result. I regret having wasted 10 skeins of wool. I will not make the mistake of following a purchased tutorial for nothing again!
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Response from Lidia Crochet Tricot
Hello, Thank you for leaving us your comment and for placing an order. The final result of each work depends on multiple factors that must be taken into account when starting it. Each person has their own way of working, and that is not a problem; however, it is necessary to adapt or adjust the model depending on whether you crochet tighter or looser. If you crochet tightly, we recommend choosing a larger hook size to compensate for this point and achieve an optimal result. We hope we have been helpful. Best regards.
A
Rating: 3 out of 5
Very good in terms of the supplier. Despite some improvement in terms of communication and cost, there are still progress to be made, particularly regarding the announced delivery date, then a new date (so far, so good), I was stuck all afternoon to receive an email in the evening saying that I would be delivered the next day. Thank you.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
A
Rating: 3 out of 5
I still don't have my package. UPS delayed my delivery. This is the second time.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
A
Rating: 3 out of 5
I had already ordered this wool in another color and now I am disappointed I can't find its softness and fluffiness too bad why? The Pashmina wool?
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Response from Lidia Crochet Tricot
Hello! Thank you for leaving us your comment and for your order. Our Pashmina range is of exceptional quality but, as with any type of yarn, small characteristics can vary from batch to batch, especially when comparing orders placed at very different times. This does not mean that the quality has decreased, I am sure that after the first wash you will find your work perfect and pleasant. With our best wishes, receive our distinguished greetings.
A
Rating: 2 out of 5
I took the gray color but it's not gray at all it's sky blue and the cotton splits a lot, I am disappointed
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. If you encounter an issue with the items you ordered, please contact us at this address so we can find a solution with you: [email protected] Best regards.
A
Rating: 2 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We noticed that you rated your shopping experience with two stars. Could you tell us more? A complete review would be great for us to improve and deserve, why not, 5 stars. Best regards.
A
Rating: 2 out of 5
I love all the wools and cottons from Lidia but this time I did not receive my order, I am really sorry
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can help you: [email protected] Best regards
A
Rating: 2 out of 5
Still haven't received my order, delivery time too long
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Response from Lidia Crochet Tricot
Hello! Thank you for placing your order with us. We regret that your delivery is experiencing a slight delay. We hope to resolve the situation as quickly as possible so that you can fully enjoy its contents. Best regards.
A
Rating: 3 out of 5
Order still not received
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Response from Lidia Crochet Tricot
Hello! We are delighted to see that you received your order today without incident. We hope you will fully enjoy its contents. If you wish, after confirming receipt of your order, you can re-evaluate your rating or share your impressions. Best regards.