The online store Lidia Crochet Tricot consistently impresses customers with its swift delivery, often noted for packages arriving quickly and in excellent condition. Many have highlighted the efficiency of shipping times, with orders reaching destinations, such as Canada from Portugal, within just a few days. Product quality is another standout aspect, as the yarn and threads are frequently described as superior, with many users expressing satisfaction with the texture and performance, such as the ease of crocheting without tangles or splits.
Hello, Thank you for your order. We noticed that you rated your shopping experience three stars. Can you tell us more, a complete review would be great for us to improve and deserve, why not, 5 stars. Best regards.
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Acheteur vérifié
Rating: 2 out of 5
After more than 10 days, I still have not received my order, it's a shame, it was to make a blanket for a baby who is about to be born. So impossible to evaluate the wool.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
The quality of the thread is not great. Indeed, despite the amount of cotton, the thread remains too rough in my opinion.
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Response from Lidia Crochet Tricot
Hello, thank you very much for your order with us. We regret that your order did not meet your expectations. If in the future you would like us to advise you on our different ranges available according to your preferences, please do not hesitate to contact us by email at [email protected] and we will be happy to guide you through this process. Best regards.
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Acheteur vérifié
Rating: 2 out of 5
Caprice ball with defect, thread breaks during the realization of my work.
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Acheteur vérifié
Rating: 2 out of 5
Hello, first order placed on 28.08. This order was not delivered to the requested Locker point, but to a very distant relay. Delivery error reported, with no solution provided. In order not to lose my package and my order, I was able to retrieve the package with difficulty (distance or opening hours), damaged, bag opened... Very disappointed with this order.
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Response from Lidia Crochet Tricot
Hello, thank you for placing your order. As we indicated by email, we regret the inconveniences caused by the company responsible for your delivery. Sometimes, for operational reasons, packages are dropped off at different relay points than those initially selected. As soon as you contacted us, we reached out to the transport company. These steps can take some time, but we continue to work to provide you with a solution. Please do not hesitate to contact us via our customer service at the following address: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
Hello, your delivery company I requested as usual to be delivered at home being a disabled person and they left the package at a relay point that is far from my home so I cannot go pick it up and I do not have my order plus it was a bag to make for a birthday thank you
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Response from Lidia Crochet Tricot
Hello, thank you for your order and for leaving us your comment. At Lidia Crochet Tricot, we work with different independent transport companies. Sometimes incidents or situations cause delays in delivery or the redirection of packages to nearby relay points. We are pleased to see that your order was finally delivered to your home on September 2nd and we hope you will fully enjoy its contents. We send you our best wishes. Best regards.
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Acheteur vérifié
Rating: 3 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We noticed that you rated your shopping experience three stars. Could you tell us more? A complete review would be great for us to improve and deserve, why not, 5 stars. Best regards.
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Acheteur vérifié
Rating: 2 out of 5
I am delighted with everything Lidia does, but the problem is that I never receive my order within the indicated deadlines, I have to make a project for a wedding and I still haven't received anything even though I was supposed to receive it on Monday, and no news. I hope to receive it.
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Response from Lidia Crochet Tricot
Hello, thank you for placing your order and for leaving us your comment. We are happy to see that you received your order on September 1st. We hope you will fully enjoy its contents and we send you our best wishes. Best regards.
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Acheteur vérifié
Rating: 3 out of 5
Cotton that frays.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. If you encounter a problem with the items you ordered, please contact us at this address so we can find a solution with you: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
On my last order, six skeins of prestige cotton and cupidon. Upon delivery, the prestige cotton was frayed at the end and the cupidon cotton was undone or the cardboard was detached from the skein. I was a bit disappointed as I was looking forward to it. First time I am disappointed, I hope for better next time ??
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. If you encounter an issue with the items you ordered, please contact us at this address so we can find a solution with you: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
I received my order very quickly, however I am very disappointed with the quality of the bohemian yarn. I ordered 8 skeins. They are all from the same dye lot, unfortunately their texture is very different which forced me to undo my knitting after changing skeins. Indeed, one skein gave a felted effect to the knitting and the other a clear effect. Impossible to make a wearable sweater under these conditions. I am now trying to distribute the skeins among the different elements to finish the sweater and so that it does not look like an old sweater all felted in places.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. If you encounter an issue with the items you ordered, please contact us at this address so we can find a solution with you: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
Hello, I had problems with the carrier and not enough Rafalo to make the same bag as you.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 2 out of 5
Return costs more expensive than the products.
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Acheteur vérifié
Rating: 3 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We noticed that you rated your shopping experience three stars. Could you tell us more, a complete review would be great for us to improve and deserve, why not, 5 stars. Best regards.
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Acheteur vérifié
Rating: 2 out of 5
Very dull color
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Response from Lidia Crochet Tricot
Hello! Thank you for placing your order with us. In response to your comment, the photos available on our site correspond well to the reality of the concerned products. According to the order you placed, the ball indicated in the images corresponds well to the item you requested. We regret that despite receiving the correct product, its color does not fully convince you. However, we hope you will appreciate your ball and that your next experiences will deserve 5 stars. Please accept our best regards.
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Acheteur vérifié
Rating: 2 out of 5
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Acheteur vérifié
Rating: 3 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We noticed that you rated your shopping experience three stars. Can you tell us more, a complete review would be great for us to improve and deserve, why not, 5 stars. Best regards.
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Acheteur vérifié
Rating: 2 out of 5
The delivery time is not 24 hours but already a week, so your site is incorrect regarding the shipment. I haven't used the wool yet since I received it yesterday, Friday, August 8, and ordered it on August 2. The requested review is a bit too quick.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 2 out of 5
These wool skeins no. 10 are a bit thinner and fray a bit. I knitted other BB skeins that satisfied me. But I remain a customer of Lidia crochet.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. If you encounter an issue with the items you ordered, please contact us at this address so we can find a solution with you: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We noticed that you rated your shopping experience three stars. Can you tell us more, a complete review would be great for us to improve and deserve, why not, 5 stars. Best regards.
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Acheteur vérifié
Rating: 3 out of 5
Very fast delivery, quality wool, but in my last order I was expecting red Baba wool (as confirmed by the photo of the said wool on your site) and it is rust. I will use it one day, but in the meantime, the next project is on hold, while I was supposed to finish it tomorrow. Too bad.
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Acheteur vérifié
Rating: 2 out of 5
Disappointed with the quality of the Maya wool and the delivery was long compared to what was announced.
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Response from Lidia Crochet Tricot
Hello, thank you for your order. If you encounter any issues with the items you ordered, please contact us at this address so we can find a solution with you: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We noticed that you rated your shopping experience three stars. Can you tell us more, a complete review would be great for us to improve and deserve, why not, 5 stars. Best regards.
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Acheteur vérifié
Rating: 3 out of 5
The color does not match the image of the ball, I am disappointed
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. If you encounter an issue with the items you ordered, please contact us at this address so we can find a solution with you: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
Not enough renewal.
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Response from Lidia Crochet Tricot
Hello, thank you for placing your order and for leaving us your comment. Regarding your remark, we have a wide variety of products that are regularly renewed, while others remain available due to their warm reception among our customers. Additionally, we periodically add new items to our website. We invite you to explore our entire catalog, we are sure you will like it. Best regards.
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Acheteur vérifié
Rating: 3 out of 5
The care taken in preparing orders
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 2 out of 5
Hello I am very disappointed because I started crocheting the yarn from my last order there are several knots and several pieces where the yarn is frayed... Best regards Isabelle Petronilli
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. If you encounter an issue with the items you ordered, please contact us at this address so we can find a solution with you: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We noticed that you rated your shopping experience three stars. Can you tell us more, a complete review would be great for us to improve and deserve, why not, 5 stars. Best regards.
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Acheteur vérifié
Rating: 3 out of 5
Received trapilo spools that are either too thin or too thick, too irregular
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. It's normal with TrapiXL, it's a recycled product, we indicate it in red on the shop. TrapiXL is an imperfect product, it may have differences in thickness, materials, etc. Best regards.
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Acheteur vérifié
Rating: 2 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We noticed that you rated your shopping experience with two stars. Can you tell us more, a complete review would be great for us to improve and deserve, why not, 5 stars. Best regards.
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Acheteur vérifié
Rating: 2 out of 5
Poor quality accessories. Indifference from customer service
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Acheteur vérifié
Rating: 3 out of 5
The pearl cotton is very good, but I wanted a slightly thicker cotton, so I chose the Prestige cotton (which bears its name very poorly), it is unmanageable, it splits at every stitch and is much thicker for making flowers, they are not beautiful. Best regards.
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Response from Lidia Crochet Tricot
Thank you for ordering from us. All information regarding the Prestige range is available on our website, in the specifications section, to help our customers choose the option best suited to the projects they wish to undertake. The recommended crochet hook for this range is between size 2.5 and 3.5, so it is indeed a bit thicker than the Pearl range. The suitability of a yarn for a project depends on its specific characteristics as well as the type of work one wishes to undertake, without undermining the excellent quality of a range. We are sorry that the Prestige range did not meet your expectations. If you encounter a problem with your products, you can contact us at the following address: [email protected], we will be happy to assist you. We send you our warmest regards.
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Acheteur vérifié
Rating: 3 out of 5
Nothing to say about the wool. However, I paid 13€ for expedited delivery, I was not delivered on time.
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Response from Lidia Crochet Tricot
Dear customer, thank you for placing your order with us and for sharing your experience. Regarding your case, we remind you that our delivery times are indicative and non-contractual. Your order experienced a slight delay of a few hours due to a force majeure related to transport. We were pleased to learn that, despite this incident, your order was delivered as soon as possible. We hope you will fully enjoy its contents. Best regards.
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Acheteur vérifié
Rating: 3 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We noticed that you rated your shopping experience three stars. Can you tell us more, a complete review would be great for us to improve and deserve, why not, 5 stars. Best regards.
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Acheteur vérifié
Rating: 3 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We noticed that you rated your shopping experience three stars. Can you tell us more, a complete review would be great for us to improve and deserve, why not, 5 stars. Best regards.
A
Acheteur vérifié
Rating: 3 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We noticed that you rated your shopping experience three stars. Can you tell us more, a complete review would be great for us to improve and deserve, why not, 5 stars. Best regards.
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Acheteur vérifié
Rating: 2 out of 5
Balls full of knots and no discount on the next order, too bad
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. If you encounter an issue with the items you ordered, please contact us at this address so we can find a solution with you: [email protected] Best regards.
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Acheteur vérifié
Rating: 2 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We noticed that you rated your shopping experience with two stars. Can you tell us more, a complete review would be great for us to improve and deserve, why not, 5 stars. Best regards.
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Acheteur vérifié
Rating: 3 out of 5
A lot of knots in the enchanted cotton yarn! Not great... Color change not specified in the classic wool color 12.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. If you encounter an issue with the items you ordered, please contact us at this address so we can find a solution with you: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We noticed that you rated your shopping experience three stars. Can you tell us more, a complete review would be great for us to improve and deserve, why not, 5 stars. Best regards.
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