The online store Lidia Crochet Tricot consistently impresses customers with its swift delivery, often noted for packages arriving quickly and in excellent condition. Many have highlighted the efficiency of shipping times, with orders reaching destinations, such as Canada from Portugal, within just a few days. Product quality is another standout aspect, as the yarn and threads are frequently described as superior, with many users expressing satisfaction with the texture and performance, such as the ease of crocheting without tangles or splits.
I still haven't received the package, it hasn't arrived at the Mondial Relay yet, so it's hard to evaluate. Sorry.
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Response from Lidia Crochet Tricot
Dear customer, we thank you for your order and we are sorry for the incident that occurred during delivery. We are working with the transport company to ensure your package is delivered as soon as possible. Please do not hesitate to contact us through the available means if you need assistance. Best regards.
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Acheteur vérifié
Rating: 3 out of 5
Delivery in 7 days and noted on the site 24h
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Response from Lidia Crochet Tricot
Thank you for ordering with us and for your message. Regarding your comment, our platform offers different delivery options, and you specifically chose delivery in 3 working days. We have verified that your order was indeed delivered within the expected time frame, and we are delighted that you can now enjoy its contents. Please accept our warmest regards.
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Acheteur vérifié
Rating: 3 out of 5
There is a lot of joining in the first ball of yarn.
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Response from Lidia Crochet Tricot
Hello, We thank you for your order. If you encounter an issue with the items you ordered, please contact us at this address so we can find a solution with you: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
The BB yarn splits, I struggled with my project.
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Response from Lidia Crochet Tricot
Hello, We thank you for your order. If you encounter an issue with the items you ordered, please contact us at this address so we can find a solution with you: [email protected] Best regards.
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Acheteur vérifié
Rating: 2 out of 5
Hello. Disappointed by the Amazon cotton. I had already bought it a few years ago for a shawl and I was happy with it, very nice finish, flexible. However, the one I received recently has many knots practically at every color change. For a shawl, large meters are useful to avoid joins. I just received the chameleon, very pretty. I hope not to have the same problem. But being a customer for a few years, the 5 stars are deserved. On my previous purchases, quality, speed, best regards.
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Response from Lidia Crochet Tricot
Thank you for ordering with us and for your kind words. At Lidia Crochet Tricot, we pay great attention to our quality processes. If you have noticed an unusual irregularity in your skeins, please do not hesitate to contact our customer service at the following address: [email protected]. Best regards.
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Acheteur vérifié
Rating: 2 out of 5
Very disappointed with all the knots in the first ball.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. If you encounter an issue with the items you ordered, please contact us at this address so we can find a solution with you: [email protected] Best regards.
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Acheteur vérifié
Rating: 2 out of 5
Hello disappointed by the quality of the thread I received
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. If you encounter an issue with the items you ordered, please contact us at this address so we can find a solution with you: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
the cotton balls received are not of good quality, the thread is irregular and brittle, I am disappointed the delivery did not respect my request to be delivered at home, I had to pick up my package from a relay 15 km from my home
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. If you encounter an issue with the items you ordered, please contact us at this address so we can find a solution with you: [email protected]
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Acheteur vérifié
Rating: 3 out of 5
Too bad the wool shrinks. To the point of going back to the beginning of the row and connecting it with another strand. It's okay that it's Kameleon wool. But knitting a jacket for a child with a circular needle takes time. Out of 6 balls ordered, all 6 had the same defect.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. If you encounter an issue with the items you ordered, please contact us at this address so we can find a solution with you: [email protected]
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Acheteur vérifié
Rating: 3 out of 5
On one of the blue skeins ordered, there were three sewn cuts in the very unsightly thread. To see on the rest.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. If you encounter an issue with the items you ordered, please contact us at this address so we can find a solution with you: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
The delivery time is okay, however the UPS carrier has changed.
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Response from Lidia Crochet Tricot
Hello, we thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 2 out of 5
We pay for a home delivery service that is not respected. And not refunded.
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Response from Lidia Crochet Tricot
Hello, thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
I cannot evaluate this order as it has not yet been received!!! UPS could not deliver it to me while I was at home. It has therefore gone to a relay point located more than 15 minutes from my home. Rescheduling needs to be done... I doubt this delivery, UPS should find simpler solutions for relay points. Too bad it was my first order on this site..
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Response from Lidia Crochet Tricot
Hello, thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
Very disappointed with the quality of the trapixl. I used it 2 years ago and the quality was superior. Very, very thin.
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Acheteur vérifié
Rating: 2 out of 5
Have a delivery service that delivers to all your customers
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 2 out of 5
It's been almost a month since I placed my order and it still hasn't been delivered. I will not order again because the delivery is too long.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 2 out of 5
Several orders and each time the wool sticks to the packaging and cuts the thread upon opening.
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Response from Lidia Crochet Tricot
Hello, thank you for your order. Regarding your message, our preparers take special care in packaging our customers' orders so that nothing can happen to them during transport. We always recommend being cautious when opening the package and avoiding the use of sharp objects that could damage the merchandise. We wish you an excellent day.
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Acheteur vérifié
Rating: 3 out of 5
The site looks outdated, not at all in line with Lydia's image! No correspondence table between the yarns.
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Response from Lidia Crochet Tricot
Hello, Thank you for placing your order with us. We are sorry that our store did not meet your specific expectations. At Lidia Crochet Tricot, we are proud to offer much more than just a yarn store. Since our beginnings, we have shared a warm and creative vision of crochet, accessible to all, with over 1,000 free tutorials, a wide range of carefully selected yarns, and a passionate community that inspires us every day. Our universe is made of passion, simplicity, and authenticity, just like Lidia, and we will continue to make it shine in each of our projects. We wish you an excellent day. The Lidia Crochet Tricot team
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Acheteur vérifié
Rating: 3 out of 5
So the wool is not cheap. Not all of them are of good quality. But some are gems and not too expensive. The customer service needs improvement. I had placed an order to receive it the next day, I paid high shipping fees specifically for this service. I received my order 5 days later and they never wanted to refund my shipping fees for express delivery. 19.90 euros I believe. So since then I don't order as much as before, I go elsewhere, and if I really need a specific wool, I order from Lidia otherwise it's over for me. Too bad.
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Acheteur vérifié
Rating: 3 out of 5
The delivery is too long and incomprehensible because everything is in English more than 8 days and I still haven't received it ?????
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
Hello, Among the few orders I have placed, I have never been disappointed with the quality of the products. However, on this last order, I must admit I was quite disappointed: a whole ball of TRAPIXL was much thinner than the other three, to the point that I could not use it as I wanted, as it would have made my work completely irregular. On this same ball, the thickness varied greatly, with very thin parts and others extremely thick, which further accentuated the problem of regularity.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. If you encounter an issue with the items you ordered, please contact us at this address so we can find a solution with you: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
If you don't know the name of the product, it's longer to find. Having access by acrylic composition, for example. Having videos to present colors that are difficult to see depending on the shades.
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Response from Lidia Crochet Tricot
Thank you for placing an order with us. On our website, you will find a wide variety of products divided by sections and categories to facilitate your search. You can also use the search bar by entering a keyword corresponding to the product you are looking for; the associated results will be displayed automatically. We greatly appreciate your feedback and hope that next time your experience will deserve – why not – 5 stars. Best regards.
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Acheteur vérifié
Rating: 3 out of 5
Hello, I have been ordering from Lidia for some time because her wools are of good quality but the delivery needs to be reviewed, especially the shipping costs. When I pay for a delivery in 2/3 days, it is never respected since it is UPS. Before with DPD everything went well. If I order again (for now I don't really want to pay to have my delivery late) and the delivery is not respected, I will ask for a refund hoping that customer service changes its behavior because it is really bad.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We noticed that you rated your shopping experience with 3 stars. Could you tell us more? A complete review would be great for us to improve and deserve, why not, 5 stars. Best regards.
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Acheteur vérifié
Rating: 3 out of 5
After 5 days, I still haven't received my order!
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
The delivery went to a relay point while I was at home
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
About the maya wool
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. If you encounter an issue with the items you ordered, please contact us at this address so we can find a solution with you: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
The black t-shirt yarn ball nothing to say very good however the white one there is one out of 2 where the quality is not at all the same the thread is very thin
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. It's normal with the TrapiXL, it's a recycled product, we indicate it in red on the shop. The TrapiXL is an imperfect product, it may have differences in thickness, materials, etc. If you encounter an issue with the items you ordered, please contact us at this address so we can find a solution with you: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
Still delivery problems, I pay to be delivered at home and the package is dropped off at a relay point ...
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 2 out of 5
I made a complaint following a second delivery problem and I was not satisfied with the response from the service that replied to me. If I pay for home delivery, it is not to go pick up a package 5 km from my home and for the delivery person to lie saying that he could not deliver to me.
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Response from Lidia Crochet Tricot
Hello, Thank you for placing your order with us. Regarding your message, Lidia Crochet Knitting works with external carriers to the company. In your case, your package was shipped via UPS and encountered no particular incident, except for a supposedly unsuccessful delivery attempt, after which your package was redirected to a relay point, where you were able to pick it up. Following your contact with our customer service, our colleagues immediately tried to offer you the best possible solution. They also contacted the carrier to expedite the delivery and obtain the exact address of the relay point, information that was communicated to you without delay. We apologize for the inconveniences encountered during your delivery and wish you an excellent day.
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Acheteur vérifié
Rating: 3 out of 5
Good site, but not enough accessories, labels, handles to crochet on crochet bags, high prices.
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Response from Lidia Crochet Tricot
Hello, Thank you for placing your order with us. Regarding your comment, we offer a wide range of products at very competitive prices related to bag making, such as handles of all kinds and materials, labels to indicate that the work is handmade, metal clasps, or even feet for bags, among many other options. In any case, we thank you for your remark and wish you an excellent day.
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Acheteur vérifié
Rating: 3 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We noticed that you rated your shopping experience three stars. Could you tell us more, a complete review would be great for us to improve and deserve, why not, 5 stars. Best regards.
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Acheteur vérifié
Rating: 3 out of 5
Hello, I ordered white wool from Cupidon in cotton, unfortunately, the two are not identical, I have to restart my work, indeed disappointed
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. If you encounter an issue with the items you ordered, please contact us at this address so we can find a solution with you: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 2 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We noticed that you rated your shopping experience with 2 stars. Can you tell us more, a complete review would be great for us to improve and deserve, why not, 5 stars. Best regards.
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Acheteur vérifié
Rating: 3 out of 5
Your carrier UPS is really not serious. I had major problems with my last 2 orders. Moreover, UPS completely disregards their job and is even unpleasant, with recordings to support. It's really a shame to stop this collaboration because of UPS. I was very satisfied with LIDIA's services and the quality of her products. But I can't block days waiting for information about my deliveries, there is no respect.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We noticed that you rated your shopping experience with 3 stars. Can you tell us more, a complete review would be great for us to improve and deserve, why not, 5 stars. Best regards.
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Acheteur vérifié
Rating: 2 out of 5
Order placed on May 6th and I still haven't received anything
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
My package that was supposed to be delivered to my home was dropped off by UPS at a relay 15 km from my home, which also has different opening hours each day. So if I can't pick it up in time, it will be returned to you. Best regards.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 2 out of 5
Delivery times are extremely long. Order placed on 02/05 and today is the 12th. Still not delivered. It was the same with my previous order. This is the only site I know that has such long delivery times. Make an effort and ship on the same day or the next day.
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Response from Lidia Crochet Tricot
Hello! Thank you for ordering with us. At Lidia Crochet Tricot, we offer several delivery options with different times, specifying that these times are counted in business days and are not contractual. We have checked your case: your order was validated after the cutoff time to be processed the same day, and it was therefore processed the next business day. You chose the shipping method with Mondial Relay (5 to 6 days). If you want to receive your orders faster, we recommend choosing, for your future orders, delivery options with shorter times. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
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