Customer reviews of Lidia Crochet Tricot

I am absolutely not satisfied with the delivery. After a week of delay (email explaining weather problems), I just received a message saying that the delivery could not be made, so the package is available for click and collect. I didn't pay for that, I need to find the click and collect. I appreciated the quick response to my email asking for explanations about the delivery delay. This hiccup does not make me want to place new orders

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I have points and I absolutely do not know how to use them, I don't even know if the points are cumulative. I tried once to use them, with no result.

Hello, generally the wools I bought are of good quality-price ratio. The quantity of yarn is a bit more than other competing YouTubers, and that's great. They are pleasant to crochet for me. The only downside, I would like yarns with less acrylic, and more merino, alpaca,... But colors are top??

Good product overall. The tutorials are great. Just a small remark, it's a pity that the delivery time is not shorter, a bit long in my opinion compared to other suppliers

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The creations are magnificent. The wools are great, but for me, everything that is wool itches... maybe it would be good to provide a similar wool each time...? And sometimes be less quick when sharing creations. I know we can use the scroll wheel but it's not great for me. Otherwise, everything is perfect ??

The products are very good, I am satisfied on that side. The problem comes from the deliveries which are often problematic. My last order was supposed to be delivered on Saturday, November 16, but UPS did not deliver the package and I am now told that it is being held and will be delivered at a later date, without telling me exactly when. After contacting customer service, I am told that they are looking for my package and that I will have news in about ten days. I had already encountered delivery difficulties with DPD and UPS is even worse. I paid 85.95 and I am not sure I will see the merchandise. I have often ordered from Lidia for a year, at least once a month, but the delivery problems make me think that I may not be able to order anymore. It's really a shame.

Improve customer service

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Still waiting for my order

The wools I bought are beautiful, however I find that it takes a long time to arrive. If I'm not mistaken it comes from Spain and I am from Gers.??

Fast delivery despite the distance Always delighted to receive this wool a bit surprised by the bohemian wool due to its texture

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I am satisfied with my orders but for the gift cards it is impossible to enter the winning code every time I am told it is not valid so I have never been able to get my gifts it is very sad because I consider myself to be a good customer

the speed

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The speed and the choice of colors and

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I would have liked to have a video tutorial for the small Agata bonbonniere, which several people had also requested. Otherwise, beautiful quality of wool.

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A lot of beautiful wools. However, the restocking is a bit long and when there is a problem, we are left a bit abandoned.

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The quality of the yarn often has knots and also changes in thickness of the yarn.

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Very good site but the loyalty points for conversion are not always intuitive.

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