The online store Lidia Crochet Tricot consistently impresses customers with its swift delivery, often noted for packages arriving quickly and in excellent condition. Many have highlighted the efficiency of shipping times, with orders reaching destinations, such as Canada from Portugal, within just a few days. Product quality is another standout aspect, as the yarn and threads are frequently described as superior, with many users expressing satisfaction with the texture and performance, such as the ease of crocheting without tangles or splits.
The defects in my 2 balls of Trapixl are very annoying for making a handbag. It's not normal. Connection of a dark green thread to the white thread and the thread becomes very thin then very thick then torn! See photos
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. If you encounter an issue with the items you ordered, please contact us at this address so we can find a solution with you: [email protected] Best regards.
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Acheteur vérifié
Rating: 2 out of 5
After more than 10 days, I still have not received my order, it's a shame, it was to make a blanket for a baby who is about to be born. So impossible to evaluate the wool.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 2 out of 5
Caprice ball with defect, thread breaks during the realization of my work.
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Acheteur vérifié
Rating: 2 out of 5
Hello, first order placed on 28.08. This order was not delivered to the requested Locker point, but to a very distant relay. Delivery error reported, with no solution provided. In order not to lose my package and my order, I was able to retrieve the package with difficulty (distance or opening hours), damaged, bag opened... Very disappointed with this order.
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Response from Lidia Crochet Tricot
Hello, thank you for placing your order. As we indicated by email, we regret the inconveniences caused by the company responsible for your delivery. Sometimes, for operational reasons, packages are dropped off at different relay points than those initially selected. As soon as you contacted us, we reached out to the transport company. These steps can take some time, but we continue to work to provide you with a solution. Please do not hesitate to contact us via our customer service at the following address: [email protected] Best regards.
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Acheteur vérifié
Rating: 2 out of 5
I am delighted with everything Lidia does, but the problem is that I never receive my order within the indicated deadlines, I have to make a project for a wedding and I still haven't received anything even though I was supposed to receive it on Monday, and no news. I hope to receive it.
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Response from Lidia Crochet Tricot
Hello, thank you for placing your order and for leaving us your comment. We are happy to see that you received your order on September 1st. We hope you will fully enjoy its contents and we send you our best wishes. Best regards.
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Acheteur vérifié
Rating: 2 out of 5
Return costs more expensive than the products.
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Rating: 2 out of 5
Very dull color
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Response from Lidia Crochet Tricot
Hello! Thank you for placing your order with us. In response to your comment, the photos available on our site correspond well to the reality of the concerned products. According to the order you placed, the ball indicated in the images corresponds well to the item you requested. We regret that despite receiving the correct product, its color does not fully convince you. However, we hope you will appreciate your ball and that your next experiences will deserve 5 stars. Please accept our best regards.
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Rating: 2 out of 5
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Rating: 2 out of 5
The delivery time is not 24 hours but already a week, so your site is incorrect regarding the shipment. I haven't used the wool yet since I received it yesterday, Friday, August 8, and ordered it on August 2. The requested review is a bit too quick.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 2 out of 5
These wool skeins no. 10 are a bit thinner and fray a bit. I knitted other BB skeins that satisfied me. But I remain a customer of Lidia crochet.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. If you encounter an issue with the items you ordered, please contact us at this address so we can find a solution with you: [email protected] Best regards.
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Acheteur vérifié
Rating: 2 out of 5
Disappointed with the quality of the Maya wool and the delivery was long compared to what was announced.
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Response from Lidia Crochet Tricot
Hello, thank you for your order. If you encounter any issues with the items you ordered, please contact us at this address so we can find a solution with you: [email protected] Best regards.
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Acheteur vérifié
Rating: 2 out of 5
Hello I am very disappointed because I started crocheting the yarn from my last order there are several knots and several pieces where the yarn is frayed... Best regards Isabelle Petronilli
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. If you encounter an issue with the items you ordered, please contact us at this address so we can find a solution with you: [email protected] Best regards.
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Acheteur vérifié
Rating: 2 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We noticed that you rated your shopping experience with two stars. Can you tell us more, a complete review would be great for us to improve and deserve, why not, 5 stars. Best regards.
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Acheteur vérifié
Rating: 2 out of 5
Poor quality accessories. Indifference from customer service
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Acheteur vérifié
Rating: 2 out of 5
Balls full of knots and no discount on the next order, too bad
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. If you encounter an issue with the items you ordered, please contact us at this address so we can find a solution with you: [email protected] Best regards.
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Acheteur vérifié
Rating: 2 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We noticed that you rated your shopping experience with two stars. Can you tell us more, a complete review would be great for us to improve and deserve, why not, 5 stars. Best regards.
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Acheteur vérifié
Rating: 2 out of 5
Hello. Disappointed by the Amazon cotton. I had already bought it a few years ago for a shawl and I was happy with it, very nice finish, flexible. However, the one I received recently has many knots practically at every color change. For a shawl, large meters are useful to avoid joins. I just received the chameleon, very pretty. I hope not to have the same problem. But being a customer for a few years, the 5 stars are deserved. On my previous purchases, quality, speed, best regards.
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Response from Lidia Crochet Tricot
Thank you for ordering with us and for your kind words. At Lidia Crochet Tricot, we pay great attention to our quality processes. If you have noticed an unusual irregularity in your skeins, please do not hesitate to contact our customer service at the following address: [email protected]. Best regards.
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Acheteur vérifié
Rating: 2 out of 5
Very disappointed with all the knots in the first ball.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. If you encounter an issue with the items you ordered, please contact us at this address so we can find a solution with you: [email protected] Best regards.
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Acheteur vérifié
Rating: 2 out of 5
Hello disappointed by the quality of the thread I received
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. If you encounter an issue with the items you ordered, please contact us at this address so we can find a solution with you: [email protected] Best regards.
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Acheteur vérifié
Rating: 2 out of 5
We pay for a home delivery service that is not respected. And not refunded.
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Response from Lidia Crochet Tricot
Hello, thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 2 out of 5
Have a delivery service that delivers to all your customers
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 2 out of 5
It's been almost a month since I placed my order and it still hasn't been delivered. I will not order again because the delivery is too long.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 2 out of 5
Several orders and each time the wool sticks to the packaging and cuts the thread upon opening.
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Response from Lidia Crochet Tricot
Hello, thank you for your order. Regarding your message, our preparers take special care in packaging our customers' orders so that nothing can happen to them during transport. We always recommend being cautious when opening the package and avoiding the use of sharp objects that could damage the merchandise. We wish you an excellent day.
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Acheteur vérifié
Rating: 2 out of 5
I made a complaint following a second delivery problem and I was not satisfied with the response from the service that replied to me. If I pay for home delivery, it is not to go pick up a package 5 km from my home and for the delivery person to lie saying that he could not deliver to me.
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Response from Lidia Crochet Tricot
Hello, Thank you for placing your order with us. Regarding your message, Lidia Crochet Knitting works with external carriers to the company. In your case, your package was shipped via UPS and encountered no particular incident, except for a supposedly unsuccessful delivery attempt, after which your package was redirected to a relay point, where you were able to pick it up. Following your contact with our customer service, our colleagues immediately tried to offer you the best possible solution. They also contacted the carrier to expedite the delivery and obtain the exact address of the relay point, information that was communicated to you without delay. We apologize for the inconveniences encountered during your delivery and wish you an excellent day.
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Acheteur vérifié
Rating: 2 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We noticed that you rated your shopping experience with 2 stars. Can you tell us more, a complete review would be great for us to improve and deserve, why not, 5 stars. Best regards.
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Acheteur vérifié
Rating: 2 out of 5
Order placed on May 6th and I still haven't received anything
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 2 out of 5
Delivery times are extremely long. Order placed on 02/05 and today is the 12th. Still not delivered. It was the same with my previous order. This is the only site I know that has such long delivery times. Make an effort and ship on the same day or the next day.
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Response from Lidia Crochet Tricot
Hello! Thank you for ordering with us. At Lidia Crochet Tricot, we offer several delivery options with different times, specifying that these times are counted in business days and are not contractual. We have checked your case: your order was validated after the cutoff time to be processed the same day, and it was therefore processed the next business day. You chose the shipping method with Mondial Relay (5 to 6 days). If you want to receive your orders faster, we recommend choosing, for your future orders, delivery options with shorter times. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 2 out of 5
To this day, I still have not received my order that I placed on May 5. And when I track it, apparently it's in progress with Mondial Relay. Until now, I've never had any issues and not such a long wait.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 2 out of 5
My order has still not arrived and not a word ??
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 2 out of 5
Every time you are missing 1 or 2 balls, it's the same story with shipping costs. I think I will look elsewhere.
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Response from Lidia Crochet Tricot
Hello! Thank you for your order. We regret your comment and your dissatisfaction, but indeed, each order incurs corresponding shipping costs. Lidia Crochet Tricot offers different shipping options and covers part of these costs. The amount depends on the delivery address, the chosen shipping method, and the volume of the order. All this information is available on our online store. Best regards!
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Acheteur vérifié
Rating: 2 out of 5
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Response from Lidia Crochet Tricot
Everything is going very well, but maybe models directly in L.
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Acheteur vérifié
Rating: 2 out of 5
Delivery to a relay point when I was expecting it at home. And the orange trapixl thread is really of poor quality. Too many knots, very frequent.
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Acheteur vérifié
Rating: 2 out of 5
I love Lidia Crochet's videos as well as her beautiful yarn to crochet. However, I was disappointed with my last delivery which should have been delivered to my home while I was breastfeeding. The delivery person did not come and directly put my package in a point. I had to call someone to go pick up my package. Too bad.
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Acheteur vérifié
Rating: 2 out of 5
Incompetent delivery company. Request for a second delivery denied. The package is returned to the sender.
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Acheteur vérifié
Rating: 2 out of 5
I still haven't received my package
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Acheteur vérifié
Rating: 2 out of 5
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Acheteur vérifié
Rating: 2 out of 5
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Rating: 2 out of 5
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Acheteur vérifié
Rating: 2 out of 5
Hello, I placed an order on March 4, in the order tracking I see that nothing has happened since March 5, this is the second time this has happened in 2 months, see my order from January 20, the situation is exactly the same, you will easily understand that I am not satisfied. I would like you to quickly resend this order. I am considering stopping ordering from you and believe me this saddens me because I really like your products. Looking forward to receiving my order quickly, Best regards Marie-Alice Thimoléon
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Rating: 2 out of 5
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