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Rating: 2 out of 5
Still waiting for my order
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Customer reviews of Lidia Crochet Tricot
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 37 354 published reviews
Summary of reviews
Lidia Crochet Tricot consistently delivers fast shipping and on-time delivery, with many customers noting packages arrive quickly and in perfect condition. The yarn and threads are repeatedly described as beautiful, colors true to photos, and of good quality, with several mentions of exceptional wool and affordable prices. Customers highlight reliable service, professional handling, and helpful tutorials that enhance the crochet experience, along with strong satisfaction across multiple orders and repeat purchases. Overall, the store’s product quality, accurate representations, and prompt, well-packaged shipments stand out as key strengths.
2 star reviews
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Rating: 2 out of 5
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A
Rating: 2 out of 5
Still haven't received my order
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Rating: 2 out of 5
Reduce delivery times
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A
Rating: 2 out of 5
I received a gift card. Following an email exchange, I thought he would make a commercial gesture to send me the lot I had won. (the error came from my PC which 'skipped' the promo code I had indicated) .... Then, a problem with the delivery ...
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
A
Rating: 2 out of 5
Delivery requested at home and package delivered to a relay point without the carrier calling me or presenting themselves at home. The delivery request at the order was not respected. Great dissatisfaction!
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Rating: 2 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. You left us a negative review, but without specifying what was wrong. In order to assist you better, could you please provide us with more information? Best regards.
A
Rating: 2 out of 5
I think you should change the carrier to UPS because it's a big hassle with them. I really like what you do on your site, but unfortunately if I see that it's still UPS for delivery, I will cancel my order.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] You can also choose delivery to a relay point with Mondial Relay. Best regards.
A
Rating: 2 out of 5
I still haven't received the order, I had clearly indicated the delivery address which is my home. The package was delivered directly to another address without going through my home, and I am certain because I was present the day DPD supposedly wanted to come. Too bad because I really like Lidia crochet, both her yarn and her models, but going through DPD is too complicated.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
A
Rating: 2 out of 5
Delivery times too long for high fees
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
A
Rating: 2 out of 5
Explanations are way too brief. I thought the QR would provide a tutorial otherwise I wouldn't have ordered. Rows not the same number of stitches??
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. It is not indicated anywhere that with the QR code received in the package you receive a tutorial, in fact, your order is a tutorial that is received in the form of an electronic file, in PDF format and not in a package, so you did not receive a QR code either. Best regards.
A
Rating: 2 out of 5
Delivery problem. You ask for my opinion but I still haven't received my order. It's been like this since my last orders but I didn't say anything. It has been on the Madrid site since 08/16/2024 and hasn't moved. It's becoming more and more complicated to order from LLCT.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
A
Rating: 2 out of 5
Very long delivery (10 days for 10 €, that's expensive). Moreover, I ordered 3 balls of Trapixl (1 green and 2 yellow) and it turns out that the quality of the yellow ball (very poor quality) is different from the green ball (good quality).
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. It's normal with TrapiXL, it's a recycled product, we indicate this in red on the shop. TrapiXL is an imperfect product, it may have differences in thickness, materials, etc. Best regards.
A
Rating: 2 out of 5
Hello, the problem is the delivery time. 10 days is way too long.
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Response from Lidia Crochet Tricot
Hello, thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
A
Rating: 2 out of 5
I find that deliveries are very, very long. I ordered and paid 10 days ago and still received nothing.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
A
Rating: 2 out of 5
Very disappointed with my last order regarding a color
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We had an email exchange with you in which we clarified this issue. We understand that the color may not suit you, however, it is exactly the same as the one you can see in the images of the item in question in our shop. Best regards.
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Rating: 2 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We see that you rated your shopping experience 2 stars. We would like to know more, in order to continue improving and perhaps, for your next order, deserve a 5-star rating. Best regards.
A
Rating: 2 out of 5
Speeding up the processing of orders would be a good way to improve. I would like to evaluate your services but I still have not received the items ordered on 11/06...
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Rating: 2 out of 5
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Rating: 2 out of 5
I was not informed of the delivery time when ordering and 8 days later, I still have not received it.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
A
Rating: 2 out of 5
Very long delivery time. Order placed on May 27, delivered on June 06.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
A
Rating: 2 out of 5
Some colors literally change from one dye lot to another. I understand there can be a slight difference, but in the case of enchanted cotton no. 302, it's the color that is different!
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Response from Lidia Crochet Tricot
Hello, We thank you for your orders. Indeed, the last production of Enchanté does not have exactly the same dye lots as the previous one. We have updated the photos. We cannot guarantee the same dye lots, especially when this cotton is made once a year, approximately. On the same order, you will always have the same colors, but on spaced orders, that can never be guaranteed. Best regards.
A
Rating: 2 out of 5
I made an order giving the same address as last time and yet I did not receive my order while it has been debited.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We have responded to your complaint. Indeed there was an incident in the delivery, we have indicated the procedure to follow. The package is not lost. Best regards.
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Rating: 2 out of 5
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Rating: 2 out of 5
The enthusiastic description of the product (raffy yarn) is not realistic. This yarn is absolutely not easy to work with and gives an ordinary result
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Please specify which phrase in the explanation is not realistic? Thank you.
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Rating: 2 out of 5
Making diagrams. The videos are good but full of ads and you always have to be on screen.
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Response from Lidia Crochet Tricot
Hello, We offer tutorials in PDF, here is the direct link: https://lidiacrochettricot.com/categorie-produit/tutoriels/ Best regards.
A
Rating: 2 out of 5
Transport delayed. And issues with my loyalty account
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
A
Rating: 2 out of 5
Quality wool is very average. I have already knitted with higher quality acrylic wools. I will not place another order.
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Response from Lidia Crochet Tricot
Hello, You ordered the Kameleon wool. It is a premium acrylic of very good quality. In fact, it is one of the wools we have been selling for 6 years. Best regards.
A
Rating: 2 out of 5
My order placed on February 20, 2024, has still not been delivered.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
A
Rating: 2 out of 5
Very unhappy with the shipping costs for 1 ball of yarn to finish my project. It's outrageous!
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We have recently reduced our shipping costs. However, these are not hidden fees; you see the shipping costs before paying for your order. It's a Spain-France delivery, so with very low shipping costs. Best regards.
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Rating: 2 out of 5
Out of stock…
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Rating: 2 out of 5
My first order and too many knots in the wool, and I am disappointed with the quality. I do not recommend.
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Response from Lidia Crochet Tricot
Hello, Thank you for your orders. It's not unusual to find knots in the skeins. You can make an invisible join, and it will not affect your work. It happens with all ranges and for all brands of wool. Best regards.
A
Rating: 2 out of 5
Still haven't received my order
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues please contact us directly at this address so we can assist you: [email protected] Best regards.
A
Rating: 2 out of 5
Order still not arrived, this is the 3rd time it's so slow, packages are stuck with Mondial.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Rating: 2 out of 5
I did not receive my order. The address was poorly transcribed.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
A
Rating: 2 out of 5
Hello, the wool has many defects, I find that the quality is becoming less good than at the beginning. I had to stop my work again. Every time I order.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We are sorry for this incident you encountered. Please contact us at this address, we always find a solution for every incident: [email protected] Best regards.
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Rating: 2 out of 5
I am asked for my opinion even though I have not received my order!!!
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Your package is probably delayed due to the delays caused by the end-of-year holidays. Please contact us at this address so we can open a claim with the carrier: [email protected] Best regards.
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Rating: 2 out of 5
To this day still not received my order and no news from the carrier and my package
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Rating: 2 out of 5
Hello, I find the shipping costs really too expensive especially when we realize that we are missing wool and that we have to reorder, I think this system is to encourage ordering more, not normal this is what I wanted to say. Best regards
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Response from Lidia Crochet Tricot
Hello, Thank you for your orders. Unfortunately, the price of delivery is negotiated to the maximum, it is not high for this type of delivery. One solution would be to increase the price of items and reduce the delivery (how other businesses do), but this is not favorable to customers, you will end up paying more. It should be noted that the price of delivery is never free, it is transparent, as in our case, or added to the price of items (you pay it without realizing it). Best regards.
A
Rating: 2 out of 5
I am very happy with the wool but on the other hand, way too much shipping cost. When you don't want to make a big order, it triples the price of the ball of yarn.
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