Lidia Crochet Tricot consistently delivers fast shipping and on-time delivery, with many customers noting packages arrive quickly and in perfect condition. The yarn and threads are repeatedly described as beautiful, colors true to photos, and of good quality, with several mentions of exceptional wool and affordable prices. Customers highlight reliable service, professional handling, and helpful tutorials that enhance the crochet experience, along with strong satisfaction across multiple orders and repeat purchases. Overall, the store’s product quality, accurate representations, and prompt, well-packaged shipments stand out as key strengths.
During the presentation of the mosaic crochet tutorial for the Christmas blanket, Lidia explained to us that for any order before 15/12, the PDF would be attached to the invoice. I received the wool The Queen, the invoice but not the PDF. Therefore, I cannot start this beautiful work. I don't think I can complete it before Christmas, so I will return the wool hoping to get a refund. I am very disappointed.
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Response from Lidia Crochet Tricot
Hello, If you placed your order from 01/11 you received the PDF of this work in the last email of your order (as an attachment). It's the email that confirms the shipment of your order. Please feel free to contact us at this address so we can verify and resend it if you misplaced this email: [email protected] However, we kindly ask you to change the review if you did receive the pdf.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 29/10/2023
I am disappointed with the Trapixl orange red product, indeed I received a really mediocre product that frays with a texture on one side of this thread, really not nice which makes it so we don't know what to do with it nicely especially do not order orange red :-( (To say something positive, the shipping is fast and well packaged.
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Response from Lidia Crochet Tricot
Hello, thank you for your order. Indeed, the TrapiXL is a capricious product, we can come across some perfect spools as we can come across some with imperfections. We cannot predict it or prevent it. It is well known, and we specify it in red on the product page, in the store.
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Acheteur Vérifié
Rating: 2 out of 5
I can't tell you, order placed a week ago and still not received!
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Please send us an email at this address so we can verify and claim your delivery: [email protected]
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Acheteur Vérifié
Rating: 2 out of 5
Hello, in my first ball a lot of pieces with knots, to see for the other two balls
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Indeed, knots can happen, it is not a defect of the thread. With an invisible splice, it does not affect the work. Best regards.
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Acheteur Vérifié
Rating: 2 out of 5
I am waiting for news about the delivery of my package and to whom it was delivered! I did not sign any document and my package was not delivered to my address, the DPD delivery person has a different signature than mine
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Please contact us at this address so we can open a complaint and offer you a solution: [email protected] Best regards.
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Acheteur Vérifié
Rating: 2 out of 5
Delivery times too long. After a week my package is still in Spain at a logistics platform. Shipping costs are too high for these long delays.
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Response from Lidia Crochet Tricot
Hello, we thank you for your order. Please contact us at this address if you encounter an issue with the delivery.
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Acheteur Vérifié
Rating: 2 out of 5
Disappointed with the Namaste linen, a lot of fluff and not bad
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. The Namaste is jute, it is not linen. It is used for decorative items, the smell is normal for this type of thread.
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Acheteur Vérifié
Rating: 2 out of 5
40% shipping costs, it's the last order
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Response from Lidia Crochet Tricot
Hello, You have made an order for delivery in Switzerland, it is normal that you paid more shipping costs. It is an international delivery, outside the EU, with customs control. Best regards.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 12/09/2023
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Please send us an email at this address so we can see why the package has not yet been delivered: [email protected]
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Acheteur Vérifié
Rating: 2 out of 5
Improve billing for Switzerland by issuing a bulletin to avoid additional fees and time. Improve delivery. Because you ask for feedback while I still haven't received my package! Or wait to ask. Best regards.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For all shipments to Switzerland, we add the invoice on the carrier's site, and to double the cost, a paper invoice is added to the package in a transparent envelope labeled 'Documents'. Best regards.
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Acheteur Vérifié
Rating: 2 out of 5
I still haven't received my package, as always, last time I order through Mondial Relay.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Your package was sent very quickly, apparently there is an incident during delivery. Please contact us at this address so we can open a claim with the carrier: [email protected]
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Acheteur Vérifié
Rating: 2 out of 5
First everything is downloadable second I ordered Eyes for agrumini and the sizes do not match! TOO BAD
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Yes, it's normal for the tutorials, at the price of 2.5 €, that they are not in paper format. Moreover, customers can only order tutorials, so no delivery to pay since we can download the tutorial instantly. For the eye incident, please contact us at this address: [email protected] Best regards.
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Acheteur Vérifié
Rating: 2 out of 5
Good evening, I find that the shipping costs are high. My last order (Cupid) is not of good quality. The cotton splits throughout the knitting. Regards
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. The Cupid cotton is braided this way to achieve an ideal compromise between softness and weaving. If it is braided more, and splits less, you will not have the same softness, so it is made this way intentionally.
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Acheteur Vérifié
Rating: 2 out of 5
My first order, enchanted cotton, already 3 knots barely at 1/5 of the ball! Very disappointed
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. It can happen to find knots, but by making an invisible join it has no impact on your work, it is not noticeable. Best regards.
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Acheteur Vérifié
Rating: 2 out of 5
Order that did not arrive
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Acheteur Vérifié
Rating: 2 out of 5
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Acheteur Vérifié
Rating: 2 out of 5
the shop is very good but the DPD delivery service is terrible. Every time I order from Lidia Crochet, I have to search for where my package is delivered; the delivery people don't even come to my door and every time I have to figure out how to find it
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Response from Lidia Crochet Tricot
Hello, we thank you for your trust. We send packages with GLS or to a relay point with Mondial Relay as well, if the DPD service is not reliable in your area. Best regards.
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Acheteur Vérifié
Rating: 2 out of 5
I am still waiting for my order, it has happened twice that I am told my order could not be delivered on the scheduled day while I am at home, plus you have my phone number. I am going on vacation on Sunday and would like to be able to pick up my package before leaving. Best regards, Mrs. Chies
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Response from Lidia Crochet Tricot
Hello, We thank you for your order. We are sorry for this delay/incident in delivery. A complaint is underway for this shipment. If the package is not delivered/found quickly, we will find a solution with you. We thank you for your trust.
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Acheteur Vérifié
Rating: 2 out of 5
For the Loco cotton I am quite disappointed, there are a lot of knots in one ball. I give you an example I found 6 knots in one ball, I find that a lot for 250 meters of yarn
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any incident please contact us at this address: [email protected] Best regards.
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Acheteur Vérifié
Rating: 2 out of 5
The yarn is great and the delivery time is short but I had to pay an additional CHF 26.00 to pick up my package at the post office and there was a bug on the site. I put several threads of different colors in the cart and received all my balls in one color
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Response from Lidia Crochet Tricot
Hello, we thank you for your order. For any incident, please contact us at this address: [email protected] Best regards.
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Acheteur Vérifié
Rating: 2 out of 5
Hello, I have not received my order to this day.
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Response from Lidia Crochet Tricot
Hello, We thank you for your order. Please contact us at this address for any incident: [email protected] Best regards.
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Acheteur Vérifié
Rating: 2 out of 5
Lidia's tutorials are exceptional! BRAVO! However, personally, the style wools and those for Christmas double a lot, and yet in her tutorial, the doubling is not visible at all. The pashmina and the BB are very good though.
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Acheteur Vérifié
Rating: 2 out of 5
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Acheteur Vérifié
Rating: 2 out of 5
Too many hooks, she never responds in the comments. However, the yarns are splendid. The shipping costs are a bit high!!! No knitting tutorials for small summer tops, no tutorials for beach bags or anything all crochet, too bad I can't try the threads that go with it.
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Response from Lidia Crochet Tricot
Hello, We thank you for your feedback, but it should be a review regarding the shopping experience in our store, and not the posts on Lidia's YouTube channel. Best regards.
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Acheteur Vérifié
Rating: 2 out of 5
A bag clasp was missing!
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We apologize for this error. Please contact us at this address so we can resolve this issue: [email protected] We always have a solution for incidents. Best regards.
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Acheteur Vérifié
Rating: 2 out of 5
The thread has nothing to do with raffia and it smells very strong. An unpleasant smell. It is very hard to work with, hurts the hands. The weight is way too heavy for a hat. I am very disappointed
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Acheteur Vérifié
Rating: 2 out of 5
8 days since I ordered and still nothing received
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Please contact us at this address: [email protected] We will check if there is an issue with your delivery. Best regards.
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Acheteur Vérifié
Rating: 2 out of 5
Order of May 3 including 2 items. Upon receipt of the package on May 17, the tutorial for the Rafaelo Hat is missing, yet billed at 2.50 euros. I would appreciate it if you could send it to me by post. Thank you for your response
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Response from Lidia Crochet Tricot
Hello, thank you for your order. You may have misunderstood, but the tutorials are not sent by package, but via download link. They are PDF files. Please contact us at this address, we will explain it to you in detail: [email protected] Best regards.
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Acheteur Vérifié
Rating: 2 out of 5
Being attentive to your customers and protecting the merchandise
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We have not noticed any complaints regarding this order. Can you please communicate the incident you had with your package? We checked the email exchanges, and we noticed two exchanges where we responded very quickly and each time we addressed your doubts (even made an addition to an order). So we do not understand the one-star review. Best regards.
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Acheteur Vérifié
Rating: 2 out of 5
I was not delivered the entirety of the order same n. 1. « hat rafaelo at 2.50. And M cord 01 has major defects and small delivery problems. Thank you for responding to me
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. The PDF tutorial is sent by PDF (so download link). For the issue with the M-cord please contact us at this address: [email protected] Best regards.
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Acheteur Vérifié
Rating: 2 out of 5
A ball wrapped stuck to the packaging label, resulting in a lot of waste. I have photos, but I can't send them to you. If needed, I can send them to you via Messenger. The cotton yarn included short lengths connected by knots.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any issues please contact us at this address: [email protected] Best regards.
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Acheteur Vérifié
Rating: 2 out of 5
Respect the deadlines
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any incident with the delivery time please contact us at this address: [email protected] We send orders very quickly, if there is an issue it is during the final transport. Best regards.
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Acheteur Vérifié
Rating: 2 out of 5
I can't give 1* anyway, I can't rate as I've been waiting for my package for 22 days! It's impossible for me to rate the wool :-(( but I'm waiting for Mondial Relay to find my 17 balls I'm going to be on vacation soon...
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us at this address: [email protected] We thank you.
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Acheteur Vérifié
Rating: 2 out of 5
Order placed on April 6 and still nothing received. This is the last time I order from this site
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. You placed your order on 06/04. The 07/04 and 10/04 were public holidays in Spain, so the packages were necessarily delayed in delivery. Your package was sent with Mondial Relay, for an estimated delivery of 4 to 6 working days. We are on 13/04, so even without these public holidays, counting the weekend, your package is not late. For very fast delivery, 2/3 working days, you need to choose home delivery with DPD/SEUR. We thank you for your understanding.
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Acheteur Vérifié
Rating: 2 out of 5
Following a very disappointing order exchange by email after a purchase of i-corde several times and now I trust does not verify the photo and there I receive with a much duller color! Too bad because I really appreciate Lidia's tutorials and the quality
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. The photos are in line with reality but sometimes a photo may not display the same way with the exact tones on different screens. In this case, if the product does not meet your expectations, you can always return it. We will refund you for the merchandise. Thank you for your understanding.
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Acheteur Vérifié
Rating: 2 out of 5
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Acheteur Vérifié
Rating: 2 out of 5
It would be nice to send us a good return when the yarn does not correspond at all to what Lydia says. The Maya brand is not soft, but here I will return the package with 2 yarns less because I still tried before judging. Thank you, best regards.
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Response from Lidia Crochet Tricot
Hello, the Maya yarn is very soft. In the case of a return because the items do not suit you (therefore no error, incident on the items), the return is at your expense. We thank you for your understanding.
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Acheteur Vérifié
Rating: 2 out of 5
No criticism on Lidia crochet knitting as I still haven't received anything despite delivery announcements on Friday first, then Saturday, each time a message; sorry your package cannot be delivered today please reschedule your delivery. This is impossible because after the procedure new message; we cannot intervene on your delivery package in transit. I contact them: response = your package will be delivered as soon as it is at our agency, please wait... where is it? With a delivery cost of over 7 euros for a ball of wool, I don't understand. In summary, good contact with the Lidia crochet site but please change your delivery service.
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Acheteur Vérifié
Rating: 2 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We do not understand the 2-star review. Following your order, you asked us to add an item. We put your order on hold and asked you to confirm the color of this range for the addition. Without a response from you, you contacted us to ask why the package is still on hold. We shipped the package the same day, since obviously you no longer wished to make this addition. Can you explain why we only deserve 2 stars? This way we can improve and provide impeccable service. Best regards.
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Acheteur Vérifié
Rating: 2 out of 5
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