The online store Lidia Crochet Tricot consistently impresses customers with its swift delivery, often noted for packages arriving quickly and in excellent condition. Many have highlighted the efficiency of shipping times, with orders reaching destinations, such as Canada from Portugal, within just a few days. Product quality is another standout aspect, as the yarn and threads are frequently described as superior, with many users expressing satisfaction with the texture and performance, such as the ease of crocheting without tangles or splits.
Good evening, I find that the shipping costs are high. My last order (Cupid) is not of good quality. The cotton splits throughout the knitting. Regards
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. The Cupid cotton is braided this way to achieve an ideal compromise between softness and weaving. If it is braided more, and splits less, you will not have the same softness, so it is made this way intentionally.
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Acheteur vérifié
Rating: 2 out of 5
My first order, enchanted cotton, already 3 knots barely at 1/5 of the ball! Very disappointed
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. It can happen to find knots, but by making an invisible join it has no impact on your work, it is not noticeable. Best regards.
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Rating: 2 out of 5
Order that did not arrive
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Rating: 2 out of 5
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Rating: 2 out of 5
the shop is very good but the DPD delivery service is terrible. Every time I order from Lidia Crochet, I have to search for where my package is delivered; the delivery people don't even come to my door and every time I have to figure out how to find it
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Response from Lidia Crochet Tricot
Hello, we thank you for your trust. We send packages with GLS or to a relay point with Mondial Relay as well, if the DPD service is not reliable in your area. Best regards.
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Acheteur vérifié
Rating: 2 out of 5
I am still waiting for my order, it has happened twice that I am told my order could not be delivered on the scheduled day while I am at home, plus you have my phone number. I am going on vacation on Sunday and would like to be able to pick up my package before leaving. Best regards, Mrs. Chies
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Response from Lidia Crochet Tricot
Hello, We thank you for your order. We are sorry for this delay/incident in delivery. A complaint is underway for this shipment. If the package is not delivered/found quickly, we will find a solution with you. We thank you for your trust.
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Acheteur vérifié
Rating: 2 out of 5
For the Loco cotton I am quite disappointed, there are a lot of knots in one ball. I give you an example I found 6 knots in one ball, I find that a lot for 250 meters of yarn
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any incident please contact us at this address: [email protected] Best regards.
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Acheteur vérifié
Rating: 2 out of 5
The yarn is great and the delivery time is short but I had to pay an additional CHF 26.00 to pick up my package at the post office and there was a bug on the site. I put several threads of different colors in the cart and received all my balls in one color
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Response from Lidia Crochet Tricot
Hello, we thank you for your order. For any incident, please contact us at this address: [email protected] Best regards.
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Rating: 2 out of 5
Hello, I have not received my order to this day.
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Response from Lidia Crochet Tricot
Hello, We thank you for your order. Please contact us at this address for any incident: [email protected] Best regards.
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Acheteur vérifié
Rating: 2 out of 5
Lidia's tutorials are exceptional! BRAVO! However, personally, the style wools and those for Christmas double a lot, and yet in her tutorial, the doubling is not visible at all. The pashmina and the BB are very good though.
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Rating: 2 out of 5
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Rating: 2 out of 5
Too many hooks, she never responds in the comments. However, the yarns are splendid. The shipping costs are a bit high!!! No knitting tutorials for small summer tops, no tutorials for beach bags or anything all crochet, too bad I can't try the threads that go with it.
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Response from Lidia Crochet Tricot
Hello, We thank you for your feedback, but it should be a review regarding the shopping experience in our store, and not the posts on Lidia's YouTube channel. Best regards.
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Acheteur vérifié
Rating: 2 out of 5
A bag clasp was missing!
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We apologize for this error. Please contact us at this address so we can resolve this issue: [email protected] We always have a solution for incidents. Best regards.
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Acheteur vérifié
Rating: 2 out of 5
The thread has nothing to do with raffia and it smells very strong. An unpleasant smell. It is very hard to work with, hurts the hands. The weight is way too heavy for a hat. I am very disappointed
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Acheteur vérifié
Rating: 2 out of 5
8 days since I ordered and still nothing received
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Please contact us at this address: [email protected] We will check if there is an issue with your delivery. Best regards.
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Acheteur vérifié
Rating: 2 out of 5
Order of May 3 including 2 items. Upon receipt of the package on May 17, the tutorial for the Rafaelo Hat is missing, yet billed at 2.50 euros. I would appreciate it if you could send it to me by post. Thank you for your response
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Response from Lidia Crochet Tricot
Hello, thank you for your order. You may have misunderstood, but the tutorials are not sent by package, but via download link. They are PDF files. Please contact us at this address, we will explain it to you in detail: [email protected] Best regards.
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Acheteur vérifié
Rating: 2 out of 5
Being attentive to your customers and protecting the merchandise
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We have not noticed any complaints regarding this order. Can you please communicate the incident you had with your package? We checked the email exchanges, and we noticed two exchanges where we responded very quickly and each time we addressed your doubts (even made an addition to an order). So we do not understand the one-star review. Best regards.
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Acheteur vérifié
Rating: 2 out of 5
I was not delivered the entirety of the order same n. 1. « hat rafaelo at 2.50. And M cord 01 has major defects and small delivery problems. Thank you for responding to me
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. The PDF tutorial is sent by PDF (so download link). For the issue with the M-cord please contact us at this address: [email protected] Best regards.
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Acheteur vérifié
Rating: 2 out of 5
A ball wrapped stuck to the packaging label, resulting in a lot of waste. I have photos, but I can't send them to you. If needed, I can send them to you via Messenger. The cotton yarn included short lengths connected by knots.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any issues please contact us at this address: [email protected] Best regards.
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Rating: 2 out of 5
Respect the deadlines
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any incident with the delivery time please contact us at this address: [email protected] We send orders very quickly, if there is an issue it is during the final transport. Best regards.
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Acheteur vérifié
Rating: 2 out of 5
I can't give 1* anyway, I can't rate as I've been waiting for my package for 22 days! It's impossible for me to rate the wool :-(( but I'm waiting for Mondial Relay to find my 17 balls I'm going to be on vacation soon...
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us at this address: [email protected] We thank you.
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Acheteur vérifié
Rating: 2 out of 5
Order placed on April 6 and still nothing received. This is the last time I order from this site
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. You placed your order on 06/04. The 07/04 and 10/04 were public holidays in Spain, so the packages were necessarily delayed in delivery. Your package was sent with Mondial Relay, for an estimated delivery of 4 to 6 working days. We are on 13/04, so even without these public holidays, counting the weekend, your package is not late. For very fast delivery, 2/3 working days, you need to choose home delivery with DPD/SEUR. We thank you for your understanding.
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Acheteur vérifié
Rating: 2 out of 5
Following a very disappointing order exchange by email after a purchase of i-corde several times and now I trust does not verify the photo and there I receive with a much duller color! Too bad because I really appreciate Lidia's tutorials and the quality
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. The photos are in line with reality but sometimes a photo may not display the same way with the exact tones on different screens. In this case, if the product does not meet your expectations, you can always return it. We will refund you for the merchandise. Thank you for your understanding.
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Rating: 2 out of 5
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Rating: 2 out of 5
It would be nice to send us a good return when the yarn does not correspond at all to what Lydia says. The Maya brand is not soft, but here I will return the package with 2 yarns less because I still tried before judging. Thank you, best regards.
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Response from Lidia Crochet Tricot
Hello, the Maya yarn is very soft. In the case of a return because the items do not suit you (therefore no error, incident on the items), the return is at your expense. We thank you for your understanding.
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Acheteur vérifié
Rating: 2 out of 5
No criticism on Lidia crochet knitting as I still haven't received anything despite delivery announcements on Friday first, then Saturday, each time a message; sorry your package cannot be delivered today please reschedule your delivery. This is impossible because after the procedure new message; we cannot intervene on your delivery package in transit. I contact them: response = your package will be delivered as soon as it is at our agency, please wait... where is it? With a delivery cost of over 7 euros for a ball of wool, I don't understand. In summary, good contact with the Lidia crochet site but please change your delivery service.
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Rating: 2 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We do not understand the 2-star review. Following your order, you asked us to add an item. We put your order on hold and asked you to confirm the color of this range for the addition. Without a response from you, you contacted us to ask why the package is still on hold. We shipped the package the same day, since obviously you no longer wished to make this addition. Can you explain why we only deserve 2 stars? This way we can improve and provide impeccable service. Best regards.
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Rating: 2 out of 5
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Rating: 2 out of 5
During my last order, I was disappointed because my knit pro needles were all twisted, really disgusting.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Please feel free to contact us for any issues with your items/packages. We will find a solution together. [email protected] Best regards.
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Acheteur vérifié
Rating: 2 out of 5
I am surprised I still haven't received my last order.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Please contact us at this address so we can assist you with tracking your package or any potential issues: [email protected] Best regards.
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Acheteur vérifié
Rating: 2 out of 5
Good evening, As I already explained in an email, I chose delivery to MY home and paid 7.96 for this service (2 balls of yarn!!!). That was my choice. My package was delivered to my neighbor!!??... I don't find it normal to have to chase after my package for such a price!! When you pay for a service, you should get a result. I didn't get it! I paid 7.96 for nothing!.... Conclusion => I will not order anything from you again! Regards
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Rating: 2 out of 5
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Rating: 2 out of 5
Oops! I haven't received my package and I hope it won't take long...
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Rating: 2 out of 5
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Rating: 2 out of 5
My package is still not available, it has only been in Bordeaux since yesterday, for me, the delay is too long for receiving the package. It's not specifically you but the delivery.
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Rating: 2 out of 5
I cannot evaluate you because I still have not received my order after 8 days since I placed it.
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Rating: 2 out of 5
Hello the wool perfect but for my circular needles I need the plastic wire because I can't do anything too bad regards Sylvie
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. You did not order the cables for your circular needle tips. This message is indicated on the page of this item: "These needles are sold by pair, without the cable, so don't forget to also add the cable to your order." So we do not understand the 2-star review.
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Acheteur vérifié
Rating: 2 out of 5
The delivery people are extremely rude and during the delivery of my last order, we had a very strong argument
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Acheteur vérifié
Rating: 2 out of 5
Color not matching my order compared to my first order, email sent to find a solution, no response. See the attached photo. I cannot finish my work. Refund or reshipment of 12 identical balls from my second order and of course for free. I am counting on you. Best regards. Sylvie Quelin
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We cannot guarantee the same dye lot on multiple orders, colors may change between different lots and that is normal. You have not received a response because your email was sent last night, we have not yet had time to respond. Best regards.
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Acheteur vérifié
Rating: 2 out of 5
I have placed three orders but the deliveries are catastrophic. DPD gives an appointment but always pushes it to the next day and I see it more because it was scheduled for Monday but postponed without a date
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