The online store Lidia Crochet Tricot consistently impresses customers with its swift delivery, often noted for packages arriving quickly and in excellent condition. Many have highlighted the efficiency of shipping times, with orders reaching destinations, such as Canada from Portugal, within just a few days. Product quality is another standout aspect, as the yarn and threads are frequently described as superior, with many users expressing satisfaction with the texture and performance, such as the ease of crocheting without tangles or splits.
Hello, I find that when we place orders of 100 euros, receiving a gift card of 3% is mocking people. That's 3 euros for 100 euros of purchase. That's my opinion, I am very disappointed.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. The winning lot in the card is purely random, we do not know which lot you will win. This time you received a 3% code, as you could have received a wool lot, or a gift card, or even the grand prize, an Apple laptop. However, we do not understand the 2-star rating regarding the won lot. Best regards.
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Acheteur vérifié
Rating: 2 out of 5
You are losing your relationship with us crocheters who have been following you for a long time and buying your wool not to respond to us at least, I find that really unfortunate, we often wait for your response to start our work, it is precisely this relationship from the beginning that I appreciated in addition to your tutorials.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We always respond very quickly regarding your orders (shop questions, etc.). Unfortunately, your review is not related to our shop but you are giving a review related to a request for crochet/knitting technical advice. Lidia does respond, but it should be noted that if half of her subscribers send a message per year (which is very few apparently), that makes 250,000 messages per year, so about 684 messages per day to respond to. Would you be able to respond to this quantity of messages?
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Acheteur vérifié
Rating: 2 out of 5
A third of my order is missing, I sent messages about my order and received no response.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Please contact us here: [email protected], a response will be given to you within 24 hours (except weekends and holidays). Best regards.
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Acheteur vérifié
Rating: 2 out of 5
Too long to receive the order
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. You placed this order on 12/08. The package was sent the same day to a relay point in France. It arrived at this relay point on 19/08. Considering the weekend and Monday 15/08, the package arrived 4 working days after shipping. So it is indeed within the announced deadlines. Best regards.
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Acheteur vérifié
Rating: 2 out of 5
Hello I am disappointed with the rafaelo yarn it is not the same as the "monoï bag" tutorial
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Yes, this range has changed in recent months, we announced it. You can still use it for previous projects, only the necessary quantity may change.
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Acheteur vérifié
Rating: 2 out of 5
I sent you two orders, you could have grouped them since a problem occurred.
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Acheteur vérifié
Rating: 2 out of 5
I ordered 3 balls of omy in 2021 and I recommend 6 others now in a year the color changes without warning yesterday I was asked to send a photo and no response I ask did you receive the photo no response today also no response.
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Acheteur vérifié
Rating: 2 out of 5
I don't have my order yet, long shipping time
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Please contact us at this address ([email protected]), we will look into why the package has not yet been delivered. Best regards.
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Acheteur vérifié
Rating: 2 out of 5
I have not yet received my order, so I cannot evaluate it.
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Acheteur vérifié
Rating: 2 out of 5
I sent a message for information regarding payment ?? No response ??
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Response from Lidia Crochet Tricot
Hello, Did you contact us at this address?: [email protected] We respond to all emails, and especially very quickly. Your order was made with a bank transfer payment. We have not yet received this transfer.
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Acheteur vérifié
Rating: 2 out of 5
I have not received my order after a week
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Acheteur vérifié
Rating: 2 out of 5
A model on YouTube (halter top) was created with the cotton I ordered but when it arrived, I realized that the balls were much smaller, it was mercerized cotton, so I had to reorder 2 balls. When I asked for a commercial gesture for the shipping costs, I was told it was not possible. Not great, especially since I can't help it if you no longer make the other cotton, I ordered in good faith.
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Acheteur vérifié
Rating: 2 out of 5
The site looks outdated, it is difficult to find what you are looking for. The colors of the skeins are not indicated, so since we don't know... we don't buy... and we are frustrated... The site does not reflect Lidia's personality at all, which is really a shame and disappointing.
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Acheteur vérifié
Rating: 2 out of 5
I was unable to finalize my order because I couldn't communicate my credit card number (MasterCard) to you.
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Acheteur vérifié
Rating: 2 out of 5
The tutorials are disappointing in terms of quantities. Need to buy again but out of stock. Disappointing when you have started a bag in I-cord.
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Response from Lidia Crochet Tricot
Hello, We are sorry for this incident. But you are talking about certain tutorials that are 3 years old (or more). The I-cord range has changed in the meantime (for over a year), it has been made thicker, to obtain even stiffer works (bags, etc.). We have modified the necessary quantities for each tutorial on our tutorial site: https://lidiacrochettricot.org, precisely to avoid issues of this type, but it is impossible to modify a video that has already been published. Best regards.
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Acheteur vérifié
Rating: 2 out of 5
Large choice not available
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Acheteur vérifié
Rating: 2 out of 5
I am really sorry for the low rating. The wool is beautiful, the colors are superb, but the smell is unbearable. It smells like oil or chemicals, I'm not sure... the skeins are on the covered terrace... I hope the smell will go away. Karin
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C?cile W.
Rating: 2 out of 5
Hello, my yarn smelled bad... I am disappointed with my order, I do not criticize but I do not think I will recommend.... I didn't even get any compensation....
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Thi-Han V.
Rating: 2 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your feedback. We received only 2 stars out of 5. Could you tell us what we could do to deserve 5 stars?
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Catherine G.
Rating: 2 out of 5
Yarn not matching the color and high price.
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Response from Lidia Crochet Tricot
Hello, We are sorry that the color did not please you. The photos are true to the colors. The skeins from your order have been refunded following the return. Best regards.
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