Lidia Crochet Tricot consistently delivers fast shipping and on-time delivery, with many customers noting packages arrive quickly and in perfect condition. The yarn and threads are repeatedly described as beautiful, colors true to photos, and of good quality, with several mentions of exceptional wool and affordable prices. Customers highlight reliable service, professional handling, and helpful tutorials that enhance the crochet experience, along with strong satisfaction across multiple orders and repeat purchases. Overall, the store’s product quality, accurate representations, and prompt, well-packaged shipments stand out as key strengths.
During my last order, I was disappointed because my knit pro needles were all twisted, really disgusting.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Please feel free to contact us for any issues with your items/packages. We will find a solution together. [email protected] Best regards.
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Acheteur Vérifié
Rating: 2 out of 5
I am surprised I still haven't received my last order.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Please contact us at this address so we can assist you with tracking your package or any potential issues: [email protected] Best regards.
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Acheteur Vérifié
Rating: 2 out of 5
Good evening, As I already explained in an email, I chose delivery to MY home and paid 7.96 for this service (2 balls of yarn!!!). That was my choice. My package was delivered to my neighbor!!??... I don't find it normal to have to chase after my package for such a price!! When you pay for a service, you should get a result. I didn't get it! I paid 7.96 for nothing!.... Conclusion => I will not order anything from you again! Regards
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Acheteur Vérifié
Rating: 2 out of 5
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Rating: 2 out of 5
Oops! I haven't received my package and I hope it won't take long...
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Acheteur Vérifié
Rating: 2 out of 5
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Acheteur Vérifié
Rating: 2 out of 5
My package is still not available, it has only been in Bordeaux since yesterday, for me, the delay is too long for receiving the package. It's not specifically you but the delivery.
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Acheteur Vérifié
Rating: 2 out of 5
I cannot evaluate you because I still have not received my order after 8 days since I placed it.
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Acheteur Vérifié
Rating: 2 out of 5
Hello the wool perfect but for my circular needles I need the plastic wire because I can't do anything too bad regards Sylvie
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. You did not order the cables for your circular needle tips. This message is indicated on the page of this item: "These needles are sold by pair, without the cable, so don't forget to also add the cable to your order." So we do not understand the 2-star review.
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Acheteur Vérifié
Rating: 2 out of 5
The delivery people are extremely rude and during the delivery of my last order, we had a very strong argument
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Acheteur Vérifié
Rating: 2 out of 5
Color not matching my order compared to my first order, email sent to find a solution, no response. See the attached photo. I cannot finish my work. Refund or reshipment of 12 identical balls from my second order and of course for free. I am counting on you. Best regards. Sylvie Quelin
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We cannot guarantee the same dye lot on multiple orders, colors may change between different lots and that is normal. You have not received a response because your email was sent last night, we have not yet had time to respond. Best regards.
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Acheteur Vérifié
Rating: 2 out of 5
I have placed three orders but the deliveries are catastrophic. DPD gives an appointment but always pushes it to the next day and I see it more because it was scheduled for Monday but postponed without a date
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Acheteur Vérifié
Rating: 2 out of 5
Hello, I find that when we place orders of 100 euros, receiving a gift card of 3% is mocking people. That's 3 euros for 100 euros of purchase. That's my opinion, I am very disappointed.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. The winning lot in the card is purely random, we do not know which lot you will win. This time you received a 3% code, as you could have received a wool lot, or a gift card, or even the grand prize, an Apple laptop. However, we do not understand the 2-star rating regarding the won lot. Best regards.
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Acheteur Vérifié
Rating: 2 out of 5
You are losing your relationship with us crocheters who have been following you for a long time and buying your wool not to respond to us at least, I find that really unfortunate, we often wait for your response to start our work, it is precisely this relationship from the beginning that I appreciated in addition to your tutorials.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We always respond very quickly regarding your orders (shop questions, etc.). Unfortunately, your review is not related to our shop but you are giving a review related to a request for crochet/knitting technical advice. Lidia does respond, but it should be noted that if half of her subscribers send a message per year (which is very few apparently), that makes 250,000 messages per year, so about 684 messages per day to respond to. Would you be able to respond to this quantity of messages?
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Acheteur Vérifié
Rating: 2 out of 5
A third of my order is missing, I sent messages about my order and received no response.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Please contact us here: [email protected], a response will be given to you within 24 hours (except weekends and holidays). Best regards.
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Acheteur Vérifié
Rating: 2 out of 5
Too long to receive the order
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. You placed this order on 12/08. The package was sent the same day to a relay point in France. It arrived at this relay point on 19/08. Considering the weekend and Monday 15/08, the package arrived 4 working days after shipping. So it is indeed within the announced deadlines. Best regards.
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Acheteur Vérifié
Rating: 2 out of 5
Hello I am disappointed with the rafaelo yarn it is not the same as the "monoï bag" tutorial
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Yes, this range has changed in recent months, we announced it. You can still use it for previous projects, only the necessary quantity may change.
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Acheteur Vérifié
Rating: 2 out of 5
I sent you two orders, you could have grouped them since a problem occurred.
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Acheteur Vérifié
Rating: 2 out of 5
I ordered 3 balls of omy in 2021 and I recommend 6 others now in a year the color changes without warning yesterday I was asked to send a photo and no response I ask did you receive the photo no response today also no response.
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Acheteur Vérifié
Rating: 2 out of 5
I don't have my order yet, long shipping time
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Please contact us at this address ([email protected]), we will look into why the package has not yet been delivered. Best regards.
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Acheteur Vérifié
Rating: 2 out of 5
I have not yet received my order, so I cannot evaluate it.
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Acheteur Vérifié
Rating: 2 out of 5
I sent a message for information regarding payment ?? No response ??
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Response from Lidia Crochet Tricot
Hello, Did you contact us at this address?: [email protected] We respond to all emails, and especially very quickly. Your order was made with a bank transfer payment. We have not yet received this transfer.
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Acheteur Vérifié
Rating: 2 out of 5
I have not received my order after a week
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Acheteur Vérifié
Rating: 2 out of 5
A model on YouTube (halter top) was created with the cotton I ordered but when it arrived, I realized that the balls were much smaller, it was mercerized cotton, so I had to reorder 2 balls. When I asked for a commercial gesture for the shipping costs, I was told it was not possible. Not great, especially since I can't help it if you no longer make the other cotton, I ordered in good faith.
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Acheteur Vérifié
Rating: 2 out of 5
The site looks outdated, it is difficult to find what you are looking for. The colors of the skeins are not indicated, so since we don't know... we don't buy... and we are frustrated... The site does not reflect Lidia's personality at all, which is really a shame and disappointing.
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Acheteur Vérifié
Rating: 2 out of 5
I was unable to finalize my order because I couldn't communicate my credit card number (MasterCard) to you.
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Acheteur Vérifié
Rating: 2 out of 5
The tutorials are disappointing in terms of quantities. Need to buy again but out of stock. Disappointing when you have started a bag in I-cord.
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Response from Lidia Crochet Tricot
Hello, We are sorry for this incident. But you are talking about certain tutorials that are 3 years old (or more). The I-cord range has changed in the meantime (for over a year), it has been made thicker, to obtain even stiffer works (bags, etc.). We have modified the necessary quantities for each tutorial on our tutorial site: https://lidiacrochettricot.org, precisely to avoid issues of this type, but it is impossible to modify a video that has already been published. Best regards.
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Acheteur Vérifié
Rating: 2 out of 5
Large choice not available
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Acheteur Vérifié
Rating: 2 out of 5
I am really sorry for the low rating. The wool is beautiful, the colors are superb, but the smell is unbearable. It smells like oil or chemicals, I'm not sure... the skeins are on the covered terrace... I hope the smell will go away. Karin
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C?Cile W.
Rating: 2 out of 5
Hello, my yarn smelled bad... I am disappointed with my order, I do not criticize but I do not think I will recommend.... I didn't even get any compensation....
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Thi-Han V.
Rating: 2 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your feedback. We received only 2 stars out of 5. Could you tell us what we could do to deserve 5 stars?
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Catherine G.
Rating: 2 out of 5
Yarn not matching the color and high price.
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Response from Lidia Crochet Tricot
Hello, We are sorry that the color did not please you. The photos are true to the colors. The skeins from your order have been refunded following the return. Best regards.
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