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Rating: 4 out of 5
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Customer reviews of Lidia Crochet Tricot
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 37 360 published reviews
Summary of reviews
Lidia Crochet Tricot consistently delivers fast shipping and on-time delivery, with many customers noting packages arrive quickly and in perfect condition. The yarn and threads are repeatedly described as beautiful, colors true to photos, and of good quality, with several mentions of exceptional wool and affordable prices. Customers highlight reliable service, professional handling, and helpful tutorials that enhance the crochet experience, along with strong satisfaction across multiple orders and repeat purchases. Overall, the store’s product quality, accurate representations, and prompt, well-packaged shipments stand out as key strengths.
Reviews 3 and 4 stars
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 3 out of 5
So the wool is not cheap. Not all of them are of good quality. But some are gems and not too expensive. The customer service needs improvement. I had placed an order to receive it the next day, I paid high shipping fees specifically for this service. I received my order 5 days later and they never wanted to refund my shipping fees for express delivery. 19.90 euros I believe. So since then I don't order as much as before, I go elsewhere, and if I really need a specific wool, I order from Lidia otherwise it's over for me. Too bad.
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Rating: 4 out of 5
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Rating: 4 out of 5
I ordered in May, I was supposed to receive the instructions for the blanket as promised and I haven't received anything
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Rating: 4 out of 5
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Rating: 4 out of 5
Improve the restocking time of missing products
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Rating: 3 out of 5
The delivery is too long and incomprehensible because everything is in English more than 8 days and I still haven't received it ?????
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Rating: 4 out of 5
quality wool fast shipping
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Rating: 4 out of 5
Very disappointed with my last delivery.
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Rating: 3 out of 5
Hello, Among the few orders I have placed, I have never been disappointed with the quality of the products. However, on this last order, I must admit I was quite disappointed: a whole ball of TRAPIXL was much thinner than the other three, to the point that I could not use it as I wanted, as it would have made my work completely irregular. On this same ball, the thickness varied greatly, with very thin parts and others extremely thick, which further accentuated the problem of regularity.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. If you encounter an issue with the items you ordered, please contact us at this address so we can find a solution with you: [email protected] Best regards.
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
The shipment is fast and careful, but I am a bit disappointed with the quality of the wool that unravels badly and is not as soft as expected. That said, good value for money, but I expected better.
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Rating: 3 out of 5
If you don't know the name of the product, it's longer to find. Having access by acrylic composition, for example. Having videos to present colors that are difficult to see depending on the shades.
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Response from Lidia Crochet Tricot
Thank you for placing an order with us. On our website, you will find a wide variety of products divided by sections and categories to facilitate your search. You can also use the search bar by entering a keyword corresponding to the product you are looking for; the associated results will be displayed automatically. We greatly appreciate your feedback and hope that next time your experience will deserve – why not – 5 stars. Best regards.
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Rating: 4 out of 5
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Rating: 3 out of 5
Hello, I have been ordering from Lidia for some time because her wools are of good quality but the delivery needs to be reviewed, especially the shipping costs. When I pay for a delivery in 2/3 days, it is never respected since it is UPS. Before with DPD everything went well. If I order again (for now I don't really want to pay to have my delivery late) and the delivery is not respected, I will ask for a refund hoping that customer service changes its behavior because it is really bad.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Rating: 3 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We noticed that you rated your shopping experience with 3 stars. Could you tell us more? A complete review would be great for us to improve and deserve, why not, 5 stars. Best regards.
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Rating: 3 out of 5
After 5 days, I still haven't received my order!
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
Every delivery feels like Christmas. Softness and love in every package. Very well explained tutorials, in all sizes.
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Rating: 4 out of 5
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Rating: 3 out of 5
The delivery went to a relay point while I was at home
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Rating: 4 out of 5
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Rating: 3 out of 5
About the maya wool
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. If you encounter an issue with the items you ordered, please contact us at this address so we can find a solution with you: [email protected] Best regards.
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Rating: 3 out of 5
The black t-shirt yarn ball nothing to say very good however the white one there is one out of 2 where the quality is not at all the same the thread is very thin
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. It's normal with the TrapiXL, it's a recycled product, we indicate it in red on the shop. The TrapiXL is an imperfect product, it may have differences in thickness, materials, etc. If you encounter an issue with the items you ordered, please contact us at this address so we can find a solution with you: [email protected] Best regards.
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
Very long delivery 9 days but regarding the balls they are very good well done
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Rating: 4 out of 5
I just find it a bit unfortunate that the shipping costs are so high to receive it in three days and I have already had the joke with three different wools that at any moment there are pieces that have been added so it makes knots. I received wool that I didn't like to crochet at all, I had one that was a bit stiff for a blanket but on the other hand I had three types that I really really liked to work with but if I continue to order from you it's because there is more positive than negative. I just forgot to register my name for two orders, as a result I didn't get the points but that's my fault.
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Rating: 3 out of 5
Still delivery problems, I pay to be delivered at home and the package is dropped off at a relay point ...
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Rating: 4 out of 5
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Rating: 4 out of 5
Out of the 8 balls already 2 are mixed!!! I had to rewind and lost quite a bit of wool, it's the first time I've had this issue! So I'm going to have to reorder for sure, I'm going to be short! Too bad
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