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Rating: 3 out of 5
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Customer reviews of Lidia Crochet Tricot
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 37 356 published reviews
Summary of reviews
Lidia Crochet Tricot consistently delivers fast shipping and on-time delivery, with many customers noting packages arrive quickly and in perfect condition. The yarn and threads are repeatedly described as beautiful, colors true to photos, and of good quality, with several mentions of exceptional wool and affordable prices. Customers highlight reliable service, professional handling, and helpful tutorials that enhance the crochet experience, along with strong satisfaction across multiple orders and repeat purchases. Overall, the store’s product quality, accurate representations, and prompt, well-packaged shipments stand out as key strengths.
3 star reviews
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Rating: 3 out of 5
I am disappointed with the colors that are not as bright as in the tutorial and the quality of the wool that is not very soft
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Rating: 3 out of 5
Order not received today. DPD does not always do its job correctly...
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any incident, please contact our customer service directly at this address: [email protected] Best regards.
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Rating: 3 out of 5
3 attempts to place the order by credit card: waiting 4 days. Delivery not made by DPD on the scheduled day, package waiting 5 km from my home but not recoverable: waiting 2 days. Disappointed not to be able to start my Christmas gifts... V Bardou
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any incident, please contact our customer service directly at this address: [email protected] Best regards.
A
Rating: 3 out of 5
Hello ?? I received my package but you did not put the correct address for delivery so it took time for delivery. I had to call the delivery platform to correct my address properly
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We apologize for this error, indeed the platform did not accept the postal code when creating the label (it can happen) and one of our employees made a mistake when choosing the city manually. Best regards.
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Rating: 3 out of 5
The shop is far and I don't have a car
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Rating: 3 out of 5
Too bad the 3-time payment doesn't work
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. If it works, we have many orders placed with this type of payment, but it is subject to acceptance, Sequra decides whether they accept the payment or not based on each person's profile. Best regards.
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Rating: 3 out of 5
the Venus wool unravels, the tutorial is well presented but explained too quickly. Well done anyway.
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Rating: 3 out of 5
The colors of the balls are defined by numbers, it would be much better if the color was indicated. There should be a correspondence table between all the threads and it should indicate which crochet number to take. I find the site outdated while Lidia is a dynamic young woman, it's really a shame, it doesn't showcase her!
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Rating: 3 out of 5
I am quite disappointed with my first order. The balls have duller colors than in the photos. Moreover, one I thought was in a gradient of blue but it has green, which is not visible in the photo. Not to mention that my package arrived after 7 working days and not 2 or 3 as announced on the site.
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Rating: 3 out of 5
An order placed with an error on my part regarding a color. I requested cancellation or a color change. They canceled and refunded my account (everything is fine now) but the white Bb wool had been resold and was out of stock. So it was impossible to complete the project... very angry because the wool will be restocked in January and Christmas will have passed. Not great
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Indeed, the process is automatic upon cancellation, the stock is put back on sale and the skeins can be ordered. In this case, where a modification is necessary, it is better to request a modification of the order rather than a cancellation. Best regards.
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Rating: 3 out of 5
Return fees, having relay points!
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Rating: 3 out of 5
Check the wool and cotton, I have found several times that I end up with the inside of a ball stained over several meters. It's very unpleasant. Too bad because I really like the Lidia crochet shop
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Rating: 3 out of 5
You are slacking off in terms of product quality.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. The quality of our products has continued to improve. We have never made threads of lesser quality. On the contrary, it always goes towards better quality.
A
Rating: 3 out of 5
I ordered an 8 mm hook and received a 4 mm hook ??
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We apologize for this preparation error. Please contact us at this address so we can resolve this incident: [email protected] Best regards.
A
Rating: 3 out of 5
Order placed on October 16 and still not received by October 24. The deadline was 5 to 6 working days. THANK YOU
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Indeed, all parcels sent with MR on the 16th have passed through Madrid, we do not know why, it must be an error from MR. Generally, parcels arrive very quickly. Best regards.
A
Rating: 3 out of 5
I still don't have my order
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any incident in delivery, please contact us at this address, so we can open a complaint: [email protected] Best regards.
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Rating: 3 out of 5
I was disappointed because I wanted to add 2 balls to an order to avoid shipping costs and for an order taken into account at 12:13 and my request to add at 12:23 it was no longer possible?
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Indeed, it is still not possible to make an addition. You placed your order at 11:34, the package was sent the same day at 12:14 and your email was received at 12:23, so an addition was impossible. You tell us that you will buy your yarn elsewhere, so our fault in the end was to prepare and send your package too quickly. Best regards.
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Rating: 3 out of 5
Nothing to say, it's perfect. Delivery and products are top-notch ??
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Response from Lidia Crochet Tricot
Hello, Thank you for your order and your feedback. If we read the comment, everything is perfect, however, you rated it 3 stars out of 5. Please let us know if something did not please you, so we can improve. Thank you.
A
Rating: 3 out of 5
Improve the colors that are different on the Internet and upon receipt. Perhaps spend a little more time on certain difficulties by showing them again and being able to respond when there is a problem in the realization.
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Rating: 3 out of 5
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Rating: 3 out of 5
I love the tutorials and the wool, but the shipping costs are too high for a very long delivery. For example, an order from October 3rd that I still haven't received. That's why I only give 3 stars.
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Rating: 3 out of 5
Reduce shipping costs.
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Rating: 3 out of 5
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Rating: 3 out of 5
Shipping costs are too high as well as the different tiers of discounts and then free shipping.
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Rating: 3 out of 5
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Rating: 3 out of 5
Package well received, but inside some bags were open, balls loose, nothing too serious, but not very professional.
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Rating: 3 out of 5
I still haven't received my package, I find it a bit too long.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery/order incident, please contact us at this address so we can assist you: [email protected] Best regards.
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Rating: 3 out of 5
The wool is impeccable, the prices are good. But I only gave 3 stars regarding the shipping costs and the time it takes to receive our orders. This summer I paid between 5 and 7€ for shipping and it took me 2 weeks to receive my order... I find that really too long, my 2 other orders took a week to arrive.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Most packages arrive within 2/3 days. It also depends on the delivery area (to the countryside, etc.). If you received the package in 2 weeks, it means there was an incident in the delivery. Best regards.
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Rating: 3 out of 5
I like the choice of threads offered. However, I can't find any knitting tutorials offered or links between the threads and the projects we could make with them.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Yes, we have many knitting tutorials, here is the direct link to our tutorial site, with links to the threads to use: https://lidiacrochettricot.org/tutoriels-tricot/ Best regards.
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Rating: 3 out of 5
There are knots in the icorde wool, and the suggested quantity is insufficient.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Knots can occur in any type of wool/cotton, it is not a defect in itself, with an invisible join, it is not noticeable on a project. For the quantity, please always follow the indications on our tutorial site: https://lidiacrochettricot.org Best regards.
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Rating: 3 out of 5
Quality of Cupidon cotton not great. It is soft but it splits a lot, I have to undo and redo the stitches while using a Clover Amour crochet.
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Rating: 3 out of 5
Terrible experience with the DPD delivery service that has my wool package but does not deliver it to me. I am not sure I will reorder wool if it means going through this every time.
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Response from Lidia Crochet Tricot
Hello, We thank you for your order. We are sorry for this delivery incident. If it hasn't been done already, we invite you to contact us at this address, so we can see why the package has not yet been delivered and open a complaint: [email protected] Best regards.
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Rating: 3 out of 5
My package was supposed to be delivered today between 8 am and 5 pm, it is 5:20 pm and still nothing. Best regards
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Rating: 3 out of 5
Incomplete delivery ....?
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Response from Lidia Crochet Tricot
Hello, we thank you for your order. For any incident please contact us at this address: [email protected] Best regards.
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Rating: 3 out of 5
This order was perfect, payment, reception time, but what a surprise discovering the color of the yarn CELADON green instead of the light gray I saw on the site. For info, there is no name for the colors, just a number, so 06 is green, all wrong for my heart warmer. Thank you Lidia for these beautiful models.
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Rating: 3 out of 5
Shipping costs are too high, especially if I have to reorder the same wool because it’s not enough, I have to pay the same shipping costs again
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Rating: 3 out of 5
I really like the tutorials she makes, it's very pleasant to work with her explanations, but the after-sales service is another matter. Refusal to exchange a defective ball of yarn.
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Response from Lidia Crochet Tricot
Hello, we thank you for your order. Your spool was not exchanged as there is no defect; the TrapiXL is like that. We explain this in red on the shop, on the page of this range. We thank you for your understanding.
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Rating: 3 out of 5
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Rating: 3 out of 5
We pay shipping fees for nothing, it's abusive.
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Response from Lidia Crochet Tricot
Hello, we thank you for your order. For any incident, please contact us at this address: [email protected] Best regards.