The online store Lidia Crochet Tricot consistently impresses customers with its swift delivery, often noted for packages arriving quickly and in excellent condition. Many have highlighted the efficiency of shipping times, with orders reaching destinations, such as Canada from Portugal, within just a few days. Product quality is another standout aspect, as the yarn and threads are frequently described as superior, with many users expressing satisfaction with the texture and performance, such as the ease of crocheting without tangles or splits.
There are knots in the icorde wool, and the suggested quantity is insufficient.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Knots can occur in any type of wool/cotton, it is not a defect in itself, with an invisible join, it is not noticeable on a project. For the quantity, please always follow the indications on our tutorial site: https://lidiacrochettricot.org Best regards.
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Acheteur vérifié
Rating: 3 out of 5
Quality of Cupidon cotton not great. It is soft but it splits a lot, I have to undo and redo the stitches while using a Clover Amour crochet.
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Rating: 3 out of 5
Terrible experience with the DPD delivery service that has my wool package but does not deliver it to me. I am not sure I will reorder wool if it means going through this every time.
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Response from Lidia Crochet Tricot
Hello, We thank you for your order. We are sorry for this delivery incident. If it hasn't been done already, we invite you to contact us at this address, so we can see why the package has not yet been delivered and open a complaint: [email protected] Best regards.
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Rating: 3 out of 5
My package was supposed to be delivered today between 8 am and 5 pm, it is 5:20 pm and still nothing. Best regards
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Rating: 3 out of 5
Incomplete delivery ....?
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Response from Lidia Crochet Tricot
Hello, we thank you for your order. For any incident please contact us at this address: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
This order was perfect, payment, reception time, but what a surprise discovering the color of the yarn CELADON green instead of the light gray I saw on the site. For info, there is no name for the colors, just a number, so 06 is green, all wrong for my heart warmer. Thank you Lidia for these beautiful models.
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Rating: 3 out of 5
Shipping costs are too high, especially if I have to reorder the same wool because it’s not enough, I have to pay the same shipping costs again
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Rating: 3 out of 5
I really like the tutorials she makes, it's very pleasant to work with her explanations, but the after-sales service is another matter. Refusal to exchange a defective ball of yarn.
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Response from Lidia Crochet Tricot
Hello, we thank you for your order. Your spool was not exchanged as there is no defect; the TrapiXL is like that. We explain this in red on the shop, on the page of this range. We thank you for your understanding.
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Rating: 3 out of 5
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Rating: 3 out of 5
We pay shipping fees for nothing, it's abusive.
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Response from Lidia Crochet Tricot
Hello, we thank you for your order. For any incident, please contact us at this address: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
Customer of Lidia crochet, never received a small gift like some in packages, put more trendy yarns, and give more explanations on the Lidia site, for example mixing yarns
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Rating: 3 out of 5
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Rating: 3 out of 5
Package took longer than the announced deadline. Difficult tracking. Tutorial explanations are very clear, however the difficulty of working with the yarn had not been announced. Maybe express an average time for completion.
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Acheteur vérifié
Rating: 3 out of 5
Out of stock. Yarns that disappear and are replaced by more expensive ones. And the shipping costs that I find a bit expensive. Buttons that are not in the store, at least I didn't find any?
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Rating: 3 out of 5
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Rating: 3 out of 5
I regret the stock shortages, I've already asked twice to be informed by email, but nothing. The shipping costs I find exorbitant, almost OBLIGED to make a large order. The payment in several installments is very demanding, selfie, photo of the ID, when it works, I gave up and canceled.
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Rating: 3 out of 5
Order well received after having traveled a lot in my city (Mondial Relay). Packaging intact but 2 balls not very clean out of 7; probably due to storage.
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Response from Lidia Crochet Tricot
Hello, we thank you for your order. For any incident please contact us at this address so we can find a solution with you: [email protected]
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Acheteur vérifié
Rating: 3 out of 5
Fast shipping. One of the skeins, the color does not match the displayed color, it seems that the photos on the site are edited with filters.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. No, there are no filters on our photos, but the photos may display differently on the multitude of screens available on the market. It is impossible to provide a photo that will display exactly the same on all devices. Thank you for your understanding.
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Acheteur vérifié
Rating: 3 out of 5
First order placed on June 9, today the 16th still not received! A bit long for 3 balls of yarn. Not sure if I will repeat the experience.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us at this address: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
Positive: Very fast delivery to the relay point; Negative: the photos of the colors of the Caprice yarn on the site do not show the gradients. For example, I bought color 22 which I thought was burgundy/pink, but in the end, there is dark gray in it; Same for color 24, seen as gray gradient, but in fact, it is green!! There should really be several photos of the yarn and especially a description with the dominant colors!! Very unhappy with this first purchase
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Acheteur vérifié
Rating: 3 out of 5
The delivery was rather fast but, for an order of 70, the shipping costs could have been free. This is the case for online wool sites. Too bad
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Response from Lidia Crochet Tricot
Hello, we thank you for your order. Delivery is free from 100 euros in France, however from 60 euros, for every 10 euros, the delivery price is reduced. Best regards.
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Acheteur vérifié
Rating: 3 out of 5
On my ball of Caprice wool, for all the color changes I have a knot for the next color, not normal
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Rating: 3 out of 5
Do not talk about a thread as being very soft when it is not the case.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. The Maya thread is very soft. We do not understand why you say otherwise. Best regards.
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Acheteur vérifié
Rating: 3 out of 5
I was disappointed with my last order. Rafy is quite difficult to work with. I started and I am really having a lot of trouble.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. It's normal with this type of yarn. It's not as easy as wool yarns. But it's not a defect. Best regards.
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Acheteur vérifié
Rating: 3 out of 5
Generally quite satisfied. Lidia is great and the wool is superb. Just a bit disappointed with the quality of the TrapiXL for the second consecutive order. Two or three really fine skeins. But I will obviously continue to order.
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Acheteur vérifié
Rating: 3 out of 5
I still haven't received the order!!
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Please contact us at this address for any issues with the carrier, so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
My order from 12.05.23 is still in transit. I don't find that normal. So the transport needs to be improved because sometimes very fast and sometimes ultra slow.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Please contact us at this address for any issues with the carrier, so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
Not easy to imagine the materials and colors… some disappointments
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Rating: 3 out of 5
Delivery too long for the price paid
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Your package was sent on 11/05. It was picked up on 12/05 and delivered in France, at the relay point on 17/05, which is 6 days (4 working days) after sending. It did not arrive late. You chose this delivery option, less expensive. A home delivery arrives even faster. Best regards.
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Rating: 3 out of 5
Orders should be sent by post to make it simpler. It's not easy to be available for delivery by a carrier, and by relay it's not always simple either
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Rating: 3 out of 5
Delivery too long
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Rating: 3 out of 5
Many choices, materials, colors and supplies. Honest price ranges.
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Acheteur vérifié
Rating: 3 out of 5
Reply to an email sent regarding an item and I still haven't received a response this greatly disappoints me yet I have placed several orders the image on the left is from the site and the one on the right is the photo I took after receiving the order best regards
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Yes, it is the right color you received. This range has several colors in one ball, in the photo it has not been rolled the same as the one in your photo, but it is exactly the right color.
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Acheteur vérifié
Rating: 3 out of 5
Hello I placed my order on March 28 29 to this day I still haven't received anything this is the first time the delivery is so long
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Response from Lidia Crochet Tricot
Hello, we thank you for your order. Please contact us at this address: [email protected] The packages arrive quickly, we will check if your package has been lost. Best regards.
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Acheteur vérifié
Rating: 3 out of 5
Nothing is planned for returns. Very expensive postage. I will not order again. Too bad because I am delighted with the i cord
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Returns are accepted within 14 days after receiving the package, but yes, return shipping costs are the responsibility of the customer. Best regards.
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Acheteur vérifié
Rating: 3 out of 5
Review for the packaging, some yarns need to be better protected. During my last order, the light colors weren't even packaged. Too bad.
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Rating: 3 out of 5
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Acheteur vérifié
Rating: 3 out of 5
I noted that Lidia never responds to her (yet) many admirers... Even if it's due to lack of time, it would be nice if she showed, from time to time, a bit of consideration for customers who keep her alive and for whom a little word from her is as important as winning the works she offers in a lottery!
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Rating: 3 out of 5
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Rating: 3 out of 5
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