The online store Lidia Crochet Tricot consistently impresses customers with its swift delivery, often noted for packages arriving quickly and in excellent condition. Many have highlighted the efficiency of shipping times, with orders reaching destinations, such as Canada from Portugal, within just a few days. Product quality is another standout aspect, as the yarn and threads are frequently described as superior, with many users expressing satisfaction with the texture and performance, such as the ease of crocheting without tangles or splits.
The quality of the thread is not great. Indeed, despite the amount of cotton, the thread remains too rough in my opinion.
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Response from Lidia Crochet Tricot
Hello, thank you very much for your order with us. We regret that your order did not meet your expectations. If in the future you would like us to advise you on our different ranges available according to your preferences, please do not hesitate to contact us by email at [email protected] and we will be happy to guide you through this process. Best regards.
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Acheteur vérifié
Rating: 3 out of 5
Hello, your delivery company I requested as usual to be delivered at home being a disabled person and they left the package at a relay point that is far from my home so I cannot go pick it up and I do not have my order plus it was a bag to make for a birthday thank you
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Response from Lidia Crochet Tricot
Hello, thank you for your order and for leaving us your comment. At Lidia Crochet Tricot, we work with different independent transport companies. Sometimes incidents or situations cause delays in delivery or the redirection of packages to nearby relay points. We are pleased to see that your order was finally delivered to your home on September 2nd and we hope you will fully enjoy its contents. We send you our best wishes. Best regards.
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Acheteur vérifié
Rating: 3 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We noticed that you rated your shopping experience three stars. Could you tell us more? A complete review would be great for us to improve and deserve, why not, 5 stars. Best regards.
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Acheteur vérifié
Rating: 3 out of 5
Cotton that frays.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. If you encounter a problem with the items you ordered, please contact us at this address so we can find a solution with you: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
On my last order, six skeins of prestige cotton and cupidon. Upon delivery, the prestige cotton was frayed at the end and the cupidon cotton was undone or the cardboard was detached from the skein. I was a bit disappointed as I was looking forward to it. First time I am disappointed, I hope for better next time ??
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. If you encounter an issue with the items you ordered, please contact us at this address so we can find a solution with you: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
I received my order very quickly, however I am very disappointed with the quality of the bohemian yarn. I ordered 8 skeins. They are all from the same dye lot, unfortunately their texture is very different which forced me to undo my knitting after changing skeins. Indeed, one skein gave a felted effect to the knitting and the other a clear effect. Impossible to make a wearable sweater under these conditions. I am now trying to distribute the skeins among the different elements to finish the sweater and so that it does not look like an old sweater all felted in places.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. If you encounter an issue with the items you ordered, please contact us at this address so we can find a solution with you: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
Hello, I had problems with the carrier and not enough Rafalo to make the same bag as you.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We noticed that you rated your shopping experience three stars. Could you tell us more, a complete review would be great for us to improve and deserve, why not, 5 stars. Best regards.
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Acheteur vérifié
Rating: 3 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We noticed that you rated your shopping experience three stars. Can you tell us more, a complete review would be great for us to improve and deserve, why not, 5 stars. Best regards.
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Acheteur vérifié
Rating: 3 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We noticed that you rated your shopping experience three stars. Can you tell us more, a complete review would be great for us to improve and deserve, why not, 5 stars. Best regards.
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Acheteur vérifié
Rating: 3 out of 5
Very fast delivery, quality wool, but in my last order I was expecting red Baba wool (as confirmed by the photo of the said wool on your site) and it is rust. I will use it one day, but in the meantime, the next project is on hold, while I was supposed to finish it tomorrow. Too bad.
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Acheteur vérifié
Rating: 3 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We noticed that you rated your shopping experience three stars. Can you tell us more, a complete review would be great for us to improve and deserve, why not, 5 stars. Best regards.
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Acheteur vérifié
Rating: 3 out of 5
The color does not match the image of the ball, I am disappointed
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. If you encounter an issue with the items you ordered, please contact us at this address so we can find a solution with you: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
Not enough renewal.
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Response from Lidia Crochet Tricot
Hello, thank you for placing your order and for leaving us your comment. Regarding your remark, we have a wide variety of products that are regularly renewed, while others remain available due to their warm reception among our customers. Additionally, we periodically add new items to our website. We invite you to explore our entire catalog, we are sure you will like it. Best regards.
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Acheteur vérifié
Rating: 3 out of 5
The care taken in preparing orders
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We noticed that you rated your shopping experience three stars. Can you tell us more, a complete review would be great for us to improve and deserve, why not, 5 stars. Best regards.
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Acheteur vérifié
Rating: 3 out of 5
Received trapilo spools that are either too thin or too thick, too irregular
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. It's normal with TrapiXL, it's a recycled product, we indicate it in red on the shop. TrapiXL is an imperfect product, it may have differences in thickness, materials, etc. Best regards.
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Acheteur vérifié
Rating: 3 out of 5
The pearl cotton is very good, but I wanted a slightly thicker cotton, so I chose the Prestige cotton (which bears its name very poorly), it is unmanageable, it splits at every stitch and is much thicker for making flowers, they are not beautiful. Best regards.
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Response from Lidia Crochet Tricot
Thank you for ordering from us. All information regarding the Prestige range is available on our website, in the specifications section, to help our customers choose the option best suited to the projects they wish to undertake. The recommended crochet hook for this range is between size 2.5 and 3.5, so it is indeed a bit thicker than the Pearl range. The suitability of a yarn for a project depends on its specific characteristics as well as the type of work one wishes to undertake, without undermining the excellent quality of a range. We are sorry that the Prestige range did not meet your expectations. If you encounter a problem with your products, you can contact us at the following address: [email protected], we will be happy to assist you. We send you our warmest regards.
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Acheteur vérifié
Rating: 3 out of 5
Nothing to say about the wool. However, I paid 13€ for expedited delivery, I was not delivered on time.
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Response from Lidia Crochet Tricot
Dear customer, thank you for placing your order with us and for sharing your experience. Regarding your case, we remind you that our delivery times are indicative and non-contractual. Your order experienced a slight delay of a few hours due to a force majeure related to transport. We were pleased to learn that, despite this incident, your order was delivered as soon as possible. We hope you will fully enjoy its contents. Best regards.
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Acheteur vérifié
Rating: 3 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We noticed that you rated your shopping experience three stars. Can you tell us more, a complete review would be great for us to improve and deserve, why not, 5 stars. Best regards.
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Acheteur vérifié
Rating: 3 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We noticed that you rated your shopping experience three stars. Can you tell us more, a complete review would be great for us to improve and deserve, why not, 5 stars. Best regards.
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Acheteur vérifié
Rating: 3 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We noticed that you rated your shopping experience three stars. Can you tell us more, a complete review would be great for us to improve and deserve, why not, 5 stars. Best regards.
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Acheteur vérifié
Rating: 3 out of 5
A lot of knots in the enchanted cotton yarn! Not great... Color change not specified in the classic wool color 12.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. If you encounter an issue with the items you ordered, please contact us at this address so we can find a solution with you: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We noticed that you rated your shopping experience three stars. Can you tell us more, a complete review would be great for us to improve and deserve, why not, 5 stars. Best regards.
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Acheteur vérifié
Rating: 3 out of 5
I still haven't received the package, it hasn't arrived at the Mondial Relay yet, so it's hard to evaluate. Sorry.
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Response from Lidia Crochet Tricot
Dear customer, we thank you for your order and we are sorry for the incident that occurred during delivery. We are working with the transport company to ensure your package is delivered as soon as possible. Please do not hesitate to contact us through the available means if you need assistance. Best regards.
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Acheteur vérifié
Rating: 3 out of 5
Delivery in 7 days and noted on the site 24h
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Response from Lidia Crochet Tricot
Thank you for ordering with us and for your message. Regarding your comment, our platform offers different delivery options, and you specifically chose delivery in 3 working days. We have verified that your order was indeed delivered within the expected time frame, and we are delighted that you can now enjoy its contents. Please accept our warmest regards.
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Acheteur vérifié
Rating: 3 out of 5
There is a lot of joining in the first ball of yarn.
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Response from Lidia Crochet Tricot
Hello, We thank you for your order. If you encounter an issue with the items you ordered, please contact us at this address so we can find a solution with you: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
The BB yarn splits, I struggled with my project.
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Response from Lidia Crochet Tricot
Hello, We thank you for your order. If you encounter an issue with the items you ordered, please contact us at this address so we can find a solution with you: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
the cotton balls received are not of good quality, the thread is irregular and brittle, I am disappointed the delivery did not respect my request to be delivered at home, I had to pick up my package from a relay 15 km from my home
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. If you encounter an issue with the items you ordered, please contact us at this address so we can find a solution with you: [email protected]
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Acheteur vérifié
Rating: 3 out of 5
Too bad the wool shrinks. To the point of going back to the beginning of the row and connecting it with another strand. It's okay that it's Kameleon wool. But knitting a jacket for a child with a circular needle takes time. Out of 6 balls ordered, all 6 had the same defect.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. If you encounter an issue with the items you ordered, please contact us at this address so we can find a solution with you: [email protected]
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Acheteur vérifié
Rating: 3 out of 5
On one of the blue skeins ordered, there were three sewn cuts in the very unsightly thread. To see on the rest.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. If you encounter an issue with the items you ordered, please contact us at this address so we can find a solution with you: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
The delivery time is okay, however the UPS carrier has changed.
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Response from Lidia Crochet Tricot
Hello, we thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
I cannot evaluate this order as it has not yet been received!!! UPS could not deliver it to me while I was at home. It has therefore gone to a relay point located more than 15 minutes from my home. Rescheduling needs to be done... I doubt this delivery, UPS should find simpler solutions for relay points. Too bad it was my first order on this site..
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Response from Lidia Crochet Tricot
Hello, thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
Very disappointed with the quality of the trapixl. I used it 2 years ago and the quality was superior. Very, very thin.
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Acheteur vérifié
Rating: 3 out of 5
The site looks outdated, not at all in line with Lydia's image! No correspondence table between the yarns.
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Response from Lidia Crochet Tricot
Hello, Thank you for placing your order with us. We are sorry that our store did not meet your specific expectations. At Lidia Crochet Tricot, we are proud to offer much more than just a yarn store. Since our beginnings, we have shared a warm and creative vision of crochet, accessible to all, with over 1,000 free tutorials, a wide range of carefully selected yarns, and a passionate community that inspires us every day. Our universe is made of passion, simplicity, and authenticity, just like Lidia, and we will continue to make it shine in each of our projects. We wish you an excellent day. The Lidia Crochet Tricot team
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Acheteur vérifié
Rating: 3 out of 5
So the wool is not cheap. Not all of them are of good quality. But some are gems and not too expensive. The customer service needs improvement. I had placed an order to receive it the next day, I paid high shipping fees specifically for this service. I received my order 5 days later and they never wanted to refund my shipping fees for express delivery. 19.90 euros I believe. So since then I don't order as much as before, I go elsewhere, and if I really need a specific wool, I order from Lidia otherwise it's over for me. Too bad.
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Acheteur vérifié
Rating: 3 out of 5
The delivery is too long and incomprehensible because everything is in English more than 8 days and I still haven't received it ?????
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
Hello, Among the few orders I have placed, I have never been disappointed with the quality of the products. However, on this last order, I must admit I was quite disappointed: a whole ball of TRAPIXL was much thinner than the other three, to the point that I could not use it as I wanted, as it would have made my work completely irregular. On this same ball, the thickness varied greatly, with very thin parts and others extremely thick, which further accentuated the problem of regularity.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. If you encounter an issue with the items you ordered, please contact us at this address so we can find a solution with you: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
If you don't know the name of the product, it's longer to find. Having access by acrylic composition, for example. Having videos to present colors that are difficult to see depending on the shades.
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Response from Lidia Crochet Tricot
Thank you for placing an order with us. On our website, you will find a wide variety of products divided by sections and categories to facilitate your search. You can also use the search bar by entering a keyword corresponding to the product you are looking for; the associated results will be displayed automatically. We greatly appreciate your feedback and hope that next time your experience will deserve – why not – 5 stars. Best regards.
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Acheteur vérifié
Rating: 3 out of 5
Hello, I have been ordering from Lidia for some time because her wools are of good quality but the delivery needs to be reviewed, especially the shipping costs. When I pay for a delivery in 2/3 days, it is never respected since it is UPS. Before with DPD everything went well. If I order again (for now I don't really want to pay to have my delivery late) and the delivery is not respected, I will ask for a refund hoping that customer service changes its behavior because it is really bad.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
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