Customer reviews of Lidia Crochet Tricot

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Pretty color but too bad 1 ball full of defects knots variations in thickness.

Reply to the email

I had asked to change one ball for another, not of the same quality but at the same price and that was not done.

Very good but despite significant orders, never any promo code, etc...

The shipping costs

The shades of color change the gray no. 11 from light gray to the darker one of cotton I cord, ...

A bit disappointed by the Octavia yarn.

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Delivery time...

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I have nothing to say about the quality of the wool, I recommended it because of a positive experience with the same in different colors. However, UPS is terrible. I had to wait a week to pick up my package 7km from my home.

Delivery time at the relay point a bit long, return costs too high, absence of samples. Tutorials well presented, original, available yarns, very responsive customer service.

Fast delivery.

If only you could create samples of your yarns... The colors online do not match reality. And when you want to match 2 different yarns (Queen and Elizabeth for example), it becomes a real headache. So I ordered several colors of each... I will make my choice and return, at my expense, those that I will not keep! But I always have a soft spot for some of the items you offer! ??

More color choices in wool

No paper model... The silver blue wool is a bit different from the photo. Also, I thought I would have the sketch of the sweater model, my daughter tells me to look at the tutorial, but that is complicated. I would have preferred to have the paper. So I am disappointed.

The delivery person did not come to my home and dropped the package directly at the relay point. I was present at home.

Hello, your items are very interesting but the delivery time is quite long. I have not yet received my order.

Transporters are always complicated whether it's UPS because they don't even bother to notify us to give the package while someone is at home, and Mondial Relay, even though we choose a Relay point that is well open, the package is sent to another relay point. So it becomes complicated to get the package

The delivery time is too long for this order

I have nothing to complain about the wool, however UPS, who was supposed to handle the delivery, didn't even bother to come to my home or call me. I hate that companies use UPS because this company never delivers to me and always finds excuses. On the day of the scheduled delivery, I didn't leave my home and the delivery person didn't contact me. I monitored the delivery person's route via their notification and surprise at one point noted impossible to deliver. The package was dropped off at a location where I couldn't even pick it up the same day because it was closed even though it was noted open until 6 PM. Given the delivery fees, I believe that delivering to me as planned would have been the least they could do.

Hi, I still haven't received my order, it's still pending since 27/12.

Super quality but very expensive

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Preparation seems very quick but from sending to receiving it is very long compared to other suppliers.

I received a message saying that my order will arrive on 31/12, I haven't received anything, UPS message not in French I don't understand? When will I get my order (first time this happens)

My rating concerns the delivery with UPS. I have been waiting for my package for more than ten days and I have no news!!!!!!!! Way too long and not at all what was indicated on the site. The shipping costs are also quite high.... Not sure I will order again....

I knitted a 'gul' shawl with the angora wool that I gave to my sister, it is not wearable, impossible after several methods tried for the hair to stop spreading on the clothes. And the second thing is the delivery. I live in the southeast of France, it takes 10 days for delivery, I paid for home delivery, the delivery person decided otherwise and left it at a relay point. I just placed another order on 20/12, it will only arrive on 31/12... I wait to see, normally it is at home. I correct, UPS just sent me a message, it will be delivered on 28/12. So a little better... But it doesn't change the fact that I am not satisfied with the UPS delivery and the quality of this 'angora' wool

I have been ordering for several years and I don't know how to use all my gift points. I didn't understand how to use them. With each order, I am told that I have gift points, but with the next order, I am not told how many gift points I have in total and how to use them. There should be a gift points counter per customer and ask with the next order if we want to use them.

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The packaging of the package could be improved.

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I started my work I am at the 4th ball of baby vely and the 4th is all damaged, length of thread without velvet on top. I hope the next 2 will not be like that!!!

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I allow myself to get back to you, as I was disappointed with the after-sales service. I placed an order thinking I would receive a scratch card as expected. I sent an email to the relevant service, and they explained to me that there were no more scratch cards. So I could use a scratch card that I might have kept without having benefited from it. As I explained to them, when I have a scratch card and I have a discount code, I will definitely use it. So, I am very disappointed, because it was not specified that it was the first orders that would receive a card and the following orders, to put it simply, would get nothing more. I don't find that very commercial. Otherwise, regarding the shop, nothing to say. A lot of choice of yarn, fast delivery, and interesting prices. As for the after-sales service, I feel that they do not feel concerned. I received responses from them that were completely incomprehensible... this, as far as I am concerned, makes me less inclined to order even though I really appreciate this site. Best regards, Christelle Magnien

Shipping costs too high for small orders.

More and more disappointed, not by the wools but by the services. No information given to customers about the discontinuation of certain ranges, and gift cards announced during my order and not given because already out of stock on 4/12.