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Rating: 3 out of 5
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Customer reviews of Lidia Crochet Tricot
Trust Attestation
9,7
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Overall rating: 9,7 out of 10
Based on 36 501 published reviews
Summary of reviews
The online store Lidia Crochet Tricot consistently impresses customers with its swift delivery, often noted for packages arriving quickly and in excellent condition. Many have highlighted the efficiency of shipping times, with orders reaching destinations, such as Canada from Portugal, within just a few days. Product quality is another standout aspect, as the yarn and threads are frequently described as superior, with many users expressing satisfaction with the texture and performance, such as the ease of crocheting without tangles or splits.
3 star reviews
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Rating: 3 out of 5
Delivery problem.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Rating: 3 out of 5
Hello, you should improve in receiving packages, as we did not move all day and we did not receive the order, so rescheduling, especially since there was my phone number
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Rating: 3 out of 5
I bought handles, super pretty and of super good quality, however I also bought red OMY yarn and I am very disappointed, you can see the white stuffing through it and the bag therefore looks worn and I don't think it will last over time.
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Rating: 3 out of 5
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Rating: 3 out of 5
product sent quickly but my package has been in transit for 9 days
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Rating: 3 out of 5
Pay attention to the quality of certain yarns, whose labels are misleading, regarding their thickness for example.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. You had an issue with a ball, so it's an isolated case. Moreover, this ball has been credited to your account. Sorry again for this product error. Best regards.
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Rating: 3 out of 5
I love it, but when I ask a question on the tutorial site, I never get a response. Too bad. Prices have increased. Too bad again
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Rating: 3 out of 5
I have a problem I still haven't received my order
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues please contact us directly at this address so we can assist you: [email protected] Best regards.
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Rating: 3 out of 5
Delivery providers often late or lost packages.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Rating: 3 out of 5
I have not yet received my order
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Rating: 3 out of 5
Order placed on March 28 and still not received. No one seems to know where my package has gone.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Rating: 3 out of 5
Hello, I still haven't received my order and no one has informed me about the delay in which I would receive it, it was marked delivered within 48 hours and I ordered more than a week ago.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Rating: 3 out of 5
Satisfied with my order but delivery times are way too long (order placed on Monday morning received on Saturday).
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We have had many public holidays in the last 3 weeks. It is surely because of that. Best regards.
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Rating: 3 out of 5
Condition of the package! and the shades that are not true to color!
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Rating: 3 out of 5
2 balls of trapilho, announced 650 to 800g, one weighs 550g and the other 570g, The cream brown trapilho apart from the weight is a nice color and satisfactory thickness. As for the black, it's disappointing, the thread is very thin so unusable for a basket
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Response from Lidia Crochet Tricot
Hello, We thank you for your order. For any incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Rating: 3 out of 5
Order nothing to complain about, too bad that when we send a message, certainly not to the right service, and following that we transfer it with the right email, there is no response. Having seen the rainbow blanket presented by the Knits of Gull, I must every time in thanks make the store or partners work. This will not prevent me from reordering if needed.
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Rating: 3 out of 5
Out of the 7 cord skeins, I sacrificed 2, because right from the start of crocheting the skein was twisting and it wasn't pretty. I had to cut it in several places and untwist it. So a lot of patching. Not PRETTY
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Rating: 3 out of 5
The package was supposed to be delivered yesterday but I didn't see anyone.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Rating: 3 out of 5
Delivery times
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Rating: 3 out of 5
Difference in thickness in some skeins; and knots in others! Often out of stock, that's it!! Otherwise, it's not bad!!!
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Rating: 3 out of 5
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Rating: 3 out of 5
The package arrived dirty and sticky.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Rating: 3 out of 5
I am super happy. Generally, I give a maximum of stars, but here I have been out of Maya wool for a while and there is no date or news on the restocking.
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Response from Lidia Crochet Tricot
Hello, This range is coming soon. Best regards.
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Rating: 3 out of 5
A big downside, the yarns from the works published by Lidia are out of stock within 24 hours and most categories are, it's recurrent. The worst part is that it stays out of stock for a long time, from 3 to 6 months, it's really a shame because I will have to source elsewhere.
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Rating: 3 out of 5
Hello, Your DPD delivery service is deplorable. I still haven't received my package. In my absence, a delivery notice was left allowing me to be delivered to Relay. I did that and since then nothing.... My order number is 595585. On your site, it is announced as completed. I still haven't received my delivery!!!!!
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Rating: 3 out of 5
Several great orders. Beautiful wools. In the last two orders, the wool does not have the same color at all with the identical number to previous orders and there is a knot in the ball.. so disappointed this time. It would be good to ensure color tracking.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. It's normal you ordered caprice 5 and in the previous order color 04. The colors are not the same. Best regards.
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Rating: 3 out of 5
Order placed on the 20th, still not received on the 27th.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues please contact us directly at this address so we can assist you: [email protected] Best regards.
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Rating: 3 out of 5
When Lydia presented the Mandala vest, she said <crochet 4.5> with the Caprice yarn. However, upon receiving the yarn, I have to double it to work with a 6, and that's important. Given my disability, I can't work too fine. So I would like to know how much extra yarn I should order to knit a small? Other than that, everything she does is very beautiful, I love it...
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Rating: 3 out of 5
My order was executed and sent but the delivery was not made to the expected address, which means I have not yet gone to pick it up.
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Rating: 3 out of 5
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Response from Lidia Crochet Tricot
Hello, We thank you for your orders, as well as for your feedback. You say in your review "Very good quality of wool", but you only give us 3 stars out of the 5 available. Why not 5? What could we do for total satisfaction and to deserve 5 stars? Best regards.
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Rating: 3 out of 5
Hello, very satisfied with the quality of the wool but just a small downside, I also ordered a kit for the Christmas blanket?? but twice I had to reorder to finish it. It cost me more in shipping than the wool. Best regards
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Response from Lidia Crochet Tricot
Hello, thank you for your orders. Which kit are you talking about? We noticed that you ordered the Baba wool. For the Christmas blanket, it is the BB that was used, so not the same quantity. It is normal that you had to order more quantity.
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Rating: 3 out of 5
Good products but dissatisfied with the order as it was incomplete.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Indeed, an error was made in the preparation of your order. But all necessary actions have been taken to ensure this does not happen again and we have discussed with you about sending the missing item. We thank you for your loyalty.
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Rating: 3 out of 5
Too bad given the price! My brother-in-law wanted a burgundy hat, soft and warm. I opted for the pashmina. Upon reception, once I crocheted, the result was disappointing. The yarn is not soft, it catches on the crochet and leaves my hand rough as if there was a product on it. Probably the dye?! I cleaned the crochet just in case but it was still the same. The result is that there is a resistance on the crochet, it doesn't slide. I also found some small dust (like dry glue) stuck to the yarn but it comes off. Disappointed.
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Response from Lidia Crochet Tricot
Hello, the Pashmina yarn is an Oeko Tex yarn, so there are no non-compliant products on this thread. Everything is tested. This yarn does not catch, so it is probably due to the crochet. What crochet are you using? However, we do not understand the 'small dust' that you found? Can you send us a photo to this address: [email protected]?
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Rating: 3 out of 5
The order is compliant. But, my message to Lidia crochet for information went unanswered. Too bad
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Response from Lidia Crochet Tricot
Hello, we thank you for your orders. For questions regarding the store, we always respond very quickly, we have a team that takes care of these messages. Unfortunately, for questions asked to Lidia, it's more difficult. She receives hundreds of messages a day, and she is the only one responding. She also has to dedicate a lot of time to tutorials. Best regards.
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Rating: 3 out of 5
For now, I cannot evaluate my last order, as I have not received it yet ??
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Response from Lidia Crochet Tricot
Hello, We thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Rating: 3 out of 5
Good responsiveness but the white wool is yellow
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Response from Lidia Crochet Tricot
Hello, We thank you for your order. We have just checked the batch of this color of Caprice. It is a color that varies from white to off-white. To avoid any confusion, we have modified it to off-white, but it remains white. Best regards.
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Rating: 3 out of 5
Loyalty points are not added during an order. However, the wool is beautiful.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We apologize for this incident. If you encounter a technical error/incident for adding points, please contact us at this address: [email protected] We will find a solution with you. We thank you for your loyalty.
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Rating: 3 out of 5
I placed an order on January 10, still not received by January 17, the delivery times are very long. Otherwise, the products are of good quality, and the explanations are very clear.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Rating: 3 out of 5
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