★★★★★
based on 33089 reviews published
Latest negative customer reviews
I cannot evaluate the delivery since I still have not received my package and the tracking not being in French, I do not know where it is [Order No. 711480] (2025-05-20) Zimmer Christine Guadeloupe
The package was not delivered to my home, yet I did not leave the house all day and there is a mailbox in front of the house. I cannot move alone, how do I retrieve my package (which must be very small)?
I still have not received my package, order placed on May 4, 2025
Very disappointed by the colors and especially the material. Does not meet my expectations at all. Even the photo does not correspond to reality... Waiting to know how to make a complete return without additional costs
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I still haven't received my package??
Still not received
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards
REPLY TO MESSAGES WHEN THERE IS A PROBLEM, THIS WAS MY CASE FOR DELIVERY, NO RESPONSE FROM YOU. I ORDER REGULARLY BECAUSE I LOVE THE CREATIONS OF CROCHET MANIAK, AS YOU HAVE MADE A PARTNERSHIP FOR WOOL ORDERS FROM YOU AND I WAS DISAPPOINTED. BEST REGARDS.
My package was not delivered to my home as requested when I placed my order. I cannot go pick it up.
Hello the white traphilo that I ordered from you is bluish very disappointed
Big disappointment! Either my order was not respected, or your site has bugs... I had ordered safety eyes of different diameters and different colors, and those I received are all identical, in 6mm, with the brown barely distinguishing from the black pupil, the two colors faded and horrifically dull... I will try to return them, provided it doesn't cost me more than the order! and I will inquire to find a quality supplier.
You could already send me my order before asking for my opinion, thank you
UPS a disaster, I didn't leave my house on the day of delivery and they dropped the package I don't know where! Very unhappy!
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I still haven't received my order!!!
I have never received my balls of yarn to this day (9 AM). Can you do what is necessary for it to arrive at my home or at my concierge? Thank you
The delivery was scheduled for Wednesday 19/03. Not being available on that date, I rescheduled the delivery to Saturday 22/03. I received nothing and no news from UPS.
UPS delivery person drops off the package directly at the drop-off point and writes that the mailbox is too small (4 balls of yarn)!!! instead of the home!!! Very fine cotton yarn contrary to the description.
Before giving my opinion, I should be delivered with already 3 days late no news from the carrier. Don't be surprised if we go to the competition. And I want to be refunded. I waited all day when I was supposed to receive my order.
The customer service was supposed to contact me again. I'm still waiting. Not to mention the delivery company that left the package more than an hour away from my home...
Even though I have a Mondial Relay depot very close to me, I was only offered more distant Mondial Relay options. I therefore chose the more expensive home delivery, but my package scheduled for 13/03 is still not here! Delayed to 14/03, I was forced to stay at home all day unnecessarily since several messages informed me of a delivery slot in the early afternoon. This delivery did not take place and I have received no messages since!
I ordered and paid 20.97 euros on March 5 and have not heard anything about the order or its shipment. Until today, I was very satisfied.
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I would like to know where my order is
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I asked to change the delivery date by UPS and it was not done.
My package was delivered to 6 chemin du lavoir while I live at 4 as specified on my order, I paid everything by credit card. My package was delivered on February 3, 2024, to this day nothing has been done either to refund me or to send my order, I am not responsible for all this. I plan to file a complaint.
I have not received my package
Request for home delivery and every time my order is placed in a relay point when I don't have a license it's not simple they tell me I couldn't drop off your package at home when I'm always at home
I still do not have my package which seems to have been returned to Spain.
I don't see how to order, I want to give my opinion on my last order placed on the 13th since I still haven't received it. And it has been several months now that the delivery service is not doing its job properly. On the penultimate order, delivery costs were 19 euros because I requested express delivery, supposed to be delivered the next day, I received it 6 days later and impossible to get a refund because the Lidia crochet service does not want anything and does not even bother to respond to my emails. Sure, it's a site where yarn is not very expensive, but the deliveries are deplorable. So this is a case to follow. If I have to order elsewhere to have a more serious follow-up on deliveries, then I will do so even if I have to pay more. And according to some comments I have seen, I am not the only one. Lidia should ask herself the right questions. Good to know.
Order never arrived. Was supposed to arrive yesterday??? No news from UPS.
Still haven't received my order
I contacted you because I have not received my package to this day. According to UPS, I was delivered on Friday. I checked all the UPS points around me and I have not recovered the package. They tell me that the sender must contact them. I have sent you several messages without a response. Sorry for this review, but I think the order is lost. I will not order anything from you if you continue to ship with UPS. Many of us are losing packages with this company. I am not angry with your company, but I would have liked you to respond to my previous messages. Best regards, Patricia RENEE
I am still waiting for my package
My package was delivered to the hair salon in my village. The delivery person supposedly could not find my address despite my husband being at home. Too bad....
Package still not received!
Still haven't received my order. Way too long, it's a shame but I think I will change suppliers with much regret.