9.7/10
★★★★★
based on 33089 reviews published

Latest negative customer reviews

1 /5
★☆☆☆☆

I ordered a gift card for my sister for Christmas... never received and on December 26 after several emails I received the card... avoided.

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1 /5
★☆☆☆☆

I didn't think that the Lidia Crochet Tricot site was purely capitalist, it's really not a way to treat your customers especially since the delay was confirmed by UPS, it was not delayed due to the end of year holidays, you are not human at all you have no empathy for people, even though I order from you all the time, I never buy my yarns elsewhere! You could have certainly made a small commercial gesture because you completely disoriented my life, I remind you that I am an autistic person and that you have no right to lie to me by shifting the blame left and right!! Pfff you are frankly disgusting, but don't worry I will go in your direction I hope for you a great sustainability in your business!!

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1 /5
★☆☆☆☆

The delivery took 1 week longer, did not receive the free pdf of the Christmas blanket.

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1 /5
★☆☆☆☆

Received non-compliant item, exchange with customer service very mediocre, very cold person... I realize, after research, that these are ALIEXPRESS products resold at double the price!!!!! Avoid.

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1 /5
★☆☆☆☆

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1 /5
★☆☆☆☆

The home delivery was scheduled for Friday, postponed to today. I was just informed that the package is dropped off at a relay point 8 km from my home while I am currently stuck at home (which is why I ordered wool to keep myself busy).

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1 /5
★☆☆☆☆

Order not received

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1 /5
★☆☆☆☆

Order placed on November 29, very disappointed, I haven't received anything yet.

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1 /5
★☆☆☆☆

I HAVE NOT RECEIVED MY ORDER. I DO NOT UNDERSTAND YOUR NEW UPS DELIVERY SYSTEM.

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1 /5
★☆☆☆☆

I did not receive my order. UPS did not deliver my order to the Royal Food relay.

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1 /5
★☆☆☆☆

UPS marked my package as delivered but it is not in the mailbox.

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1 /5
★☆☆☆☆

I have not received my package

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1 /5
★☆☆☆☆

I ordered on 4/11/24 with a delivery in 2 days and to this day I still haven't received my order

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1 /5
★☆☆☆☆

Hello, I can't judge for now since I haven't received anything yet. Delivery is normally scheduled for Friday. I am a bit disappointed because we could have been informed at the time of the order. I only saw after the disaster in Spain because I don't have a television. That will make almost 15 days of delivery delay... we are far from the 24 hours announced on the site. But the least nice thing is that I didn't even get an email or anything to inform me. Nevertheless, I can't wait to receive my delivery, can't wait to crochet. Have a nice day. Best regards. Mrs. Barbier Delphine.

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1 /5
★☆☆☆☆

Not good to say there is a problem with placing the order, the site has changed, we took more than half an hour to order, then the delivery time was not respected, anyway...

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1 /5
★☆☆☆☆

I can't evaluate anything since I haven't received the package.

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1 /5
★☆☆☆☆

Still no delivery by UPS. Very disappointed!

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1 /5
★☆☆☆☆

Order placed on October 30, still not shipped due to weather events beyond control, so giving feedback on an order I have not yet received and which is still considered in preparation by the sender is complicated.

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1 /5
★☆☆☆☆

Hello, I have not yet received my last order

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1 /5
★☆☆☆☆

I rate one star on my last order because paying fees for a return is unacceptable on an order of over 120 euros not counting all the other orders being a good customer has no value

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Answer from Lidia Crochet Tricot
Hello, Thank you for your orders. But the return policy has nothing to do with the price of the order. Prices are calculated and we cannot take return fees into account. Thank you for your understanding.
1 /5
★☆☆☆☆

I did not receive an order I paid for because their carrier is dishonest and claims to have delivered it to me, saying it will be delivered later, on the same day. And Lidia crochet thinks I am a liar apparently.

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
1 /5
★☆☆☆☆

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. You left us a negative review, but without specifying what was wrong. In order to assist you better, could you please provide us with more information? Best regards.
1 /5
★☆☆☆☆

I still don't have my order. A delivery paid to be delivered within 2/3 days, and here it is more than a week!! The carrier says my order has arrived, but I have NOTHING

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
1 /5
★☆☆☆☆

You should perhaps deliver my package. I received a delivery notice in my mailbox and in fact, the package was never delivered!!!!!

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
1 /5
★☆☆☆☆

-

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. You left us a negative review, but without specifying what was wrong. In order to assist you better, could you please provide us with more information? Best regards.
1 /5
★☆☆☆☆

-

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. You left us a negative review, but without specifying what was wrong. In order to assist you better, could you please provide us with more information? Best regards.
1 /5
★☆☆☆☆

-

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. You left us a negative review, but without specifying what was wrong. In order to assist you better, could you please provide us with more information? Best regards.
1 /5
★☆☆☆☆

-

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. You left us a negative review, but without specifying what was wrong. In order to assist you better, could you please provide us with more information? Best regards.
1 /5
★☆☆☆☆

I was happy to place my second order with Lidia crochet knit. I ordered butterfly balls, which are beautiful to the eye. However, I have a problem because the thread of my first ball is not regular, it becomes much thicker at the change to the shiny part. I sent a polite little email, and in response, I was told that it is not that my way of crocheting does not match the quality of the product, which is perfect. In short, I was just giving feedback on my experience, and I was told that I do not know how to use this ball of yarn. I am speechless.

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Answer from Lidia Crochet Tricot
Hello, This yarn has been used for several tutorials, and the result is impeccable. It is normal for it to appear thicker or thinner due to its texture, without affecting its quality. However, in the photo presented in your review, we see that the top thread is under tension, unlike the one at the bottom. Thank you for your understanding.
1 /5
★☆☆☆☆

I have not received my order!

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
1 /5
★☆☆☆☆

Dissatisfied. I ordered on 08/24 and today on 08/31 I still do not have my wool and it is impossible to know from either lidiacrochet or DPD the delivery person when I will receive my wool. I don't know if I will order again. I trusted for a first order but for now I am disappointed.

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
1 /5
★☆☆☆☆

A package shipped since August 14 and to this day nothing received. If I give 1 star it is because I am angry. I deprived my granddaughter of her birthday gift.

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
1 /5
★☆☆☆☆

Delivery is too long

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
1 /5
★☆☆☆☆

Orders never received, the tracking link does not work ... Never heard from the carrier

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues please contact us directly at this address so we can assist you: [email protected] Best regards.
1 /5
★☆☆☆☆

I am still waiting for my first order which dates from 23-06-2024 and today is 01-07-2024.

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
1 /5
★☆☆☆☆

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. We noticed that you rated your shopping experience with one star. Could you tell us more, a complete review would be great for us to improve and deserve, why not, 5 stars. Best regards.
1 /5
★☆☆☆☆

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1 /5
★☆☆☆☆

I still haven't received my order

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
1 /5
★☆☆☆☆

I still have not been delivered!

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
1 /5
★☆☆☆☆

Order placed at the beginning of May and still not received.

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.