★★★★★
based on 34278 reviews published
Latest neutral customer reviews
I still haven't received the package, it hasn't arrived at the Mondial Relay yet, so it's hard to evaluate. Sorry.
Delivery in 7 days and noted on the site 24h
There is a lot of joining in the first ball of yarn.
The BB yarn splits, I struggled with my project.
Hello. Disappointed by the Amazon cotton. I had already bought it a few years ago for a shawl and I was happy with it, very nice finish, flexible. However, the one I received recently has many knots practically at every color change. For a shawl, large meters are useful to avoid joins. I just received the chameleon, very pretty. I hope not to have the same problem. But being a customer for a few years, the 5 stars are deserved. On my previous purchases, quality, speed, best regards.
Very disappointed with all the knots in the first ball.
Hello disappointed by the quality of the thread I received
The cotton balls received are not of good quality, the thread is irregular and brittle, I am disappointed the delivery did not respect my request to be delivered at home, I had to pick up my package from a relay 15 km from my home
Too bad the wool shrinks. To the point of going back to the beginning of the row and connecting it with another strand. It's okay that it's Kameleon wool. But knitting a jacket for a child with a circular needle takes time. Out of 6 balls ordered, all 6 had the same defect.
On one of the blue skeins ordered, there were three sewn cuts in the very unsightly thread. To see on the rest.
The delivery time is okay, however the UPS carrier has changed.
We pay for a home delivery service that is not respected. And not refunded.
I cannot evaluate this order as it has not yet been received!!! UPS could not deliver it to me while I was at home. It has therefore gone to a relay point located more than 15 minutes from my home. Rescheduling needs to be done... I doubt this delivery, UPS should find simpler solutions for relay points. Too bad it was my first order on this site..
Very disappointed with the quality of the trapixl. I used it 2 years ago and the quality was superior. Very, very thin.
Have a delivery service that delivers to all your customers
It's been almost a month since I placed my order and it still hasn't been delivered. I will not order again because the delivery is too long.
Several orders and each time the wool sticks to the packaging and cuts the thread upon opening.
The site looks outdated, not at all in line with Lydia's image! No correspondence table between the yarns.
So the wool is not cheap. Not all of them are of good quality. But some are gems and not too expensive. The customer service needs improvement. I had placed an order to receive it the next day, I paid high shipping fees specifically for this service. I received my order 5 days later and they never wanted to refund my shipping fees for express delivery. 19.90 euros I believe. So since then I don't order as much as before, I go elsewhere, and if I really need a specific wool, I order from Lidia otherwise it's over for me. Too bad.
The delivery is too long and incomprehensible because everything is in English more than 8 days and I still haven't received it ?????
Hello, Among the few orders I have placed, I have never been disappointed with the quality of the products. However, on this last order, I must admit I was quite disappointed: a whole ball of TRAPIXL was much thinner than the other three, to the point that I could not use it as I wanted, as it would have made my work completely irregular. On this same ball, the thickness varied greatly, with very thin parts and others extremely thick, which further accentuated the problem of regularity.
If you don't know the name of the product, it's longer to find. Having access by acrylic composition, for example. Having videos to present colors that are difficult to see depending on the shades.
Hello, I have been ordering from Lidia for some time because her wools are of good quality but the delivery needs to be reviewed, especially the shipping costs. When I pay for a delivery in 2/3 days, it is never respected since it is UPS. Before with DPD everything went well. If I order again (for now I don't really want to pay to have my delivery late) and the delivery is not respected, I will ask for a refund hoping that customer service changes its behavior because it is really bad.
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After 5 days, I still haven't received my order!
The delivery went to a relay point while I was at home
About the maya wool
The black t-shirt yarn ball nothing to say very good however the white one there is one out of 2 where the quality is not at all the same the thread is very thin
Still delivery problems, I pay to be delivered at home and the package is dropped off at a relay point ...
I made a complaint following a second delivery problem and I was not satisfied with the response from the service that replied to me. If I pay for home delivery, it is not to go pick up a package 5 km from my home and for the delivery person to lie saying that he could not deliver to me.
Good site, but not enough accessories, labels, handles to crochet on crochet bags, high prices.
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Hello, I ordered white wool from Cupidon in cotton, unfortunately, the two are not identical, I have to restart my work, indeed disappointed
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Your carrier UPS is really not serious. I had major problems with my last 2 orders. Moreover, UPS completely disregards their job and is even unpleasant, with recordings to support. It's really a shame to stop this collaboration because of UPS. I was very satisfied with LIDIA's services and the quality of her products. But I can't block days waiting for information about my deliveries, there is no respect.
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Order placed on May 6th and I still haven't received anything
My package that was supposed to be delivered to my home was dropped off by UPS at a relay 15 km from my home, which also has different opening hours each day. So if I can't pick it up in time, it will be returned to you. Best regards.
Delivery times are extremely long. Order placed on 02/05 and today is the 12th. Still not delivered. It was the same with my previous order. This is the only site I know that has such long delivery times. Make an effort and ship on the same day or the next day.