9.7/10
★★★★★
based on 33089 reviews published

Latest neutral customer reviews

3 /5
★★★☆☆

The site looks outdated, not at all in line with Lydia's image! No correspondence table between the yarns.

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Answer from Lidia Crochet Tricot
Hello, Thank you for placing your order with us. We are sorry that our store did not meet your specific expectations. At Lidia Crochet Tricot, we are proud to offer much more than just a yarn store. Since our beginnings, we have shared a warm and creative vision of crochet, accessible to all, with over 1,000 free tutorials, a wide range of carefully selected yarns, and a passionate community that inspires us every day. Our universe is made of passion, simplicity, and authenticity, just like Lidia, and we will continue to make it shine in each of our projects. We wish you an excellent day. The Lidia Crochet Tricot team
3 /5
★★★☆☆

So the wool is not cheap. Not all of them are of good quality. But some are gems and not too expensive. The customer service needs improvement. I had placed an order to receive it the next day, I paid high shipping fees specifically for this service. I received my order 5 days later and they never wanted to refund my shipping fees for express delivery. 19.90 euros I believe. So since then I don't order as much as before, I go elsewhere, and if I really need a specific wool, I order from Lidia otherwise it's over for me. Too bad.

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3 /5
★★★☆☆

The delivery is too long and incomprehensible because everything is in English more than 8 days and I still haven't received it ?????

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
3 /5
★★★☆☆

Hello, Among the few orders I have placed, I have never been disappointed with the quality of the products. However, on this last order, I must admit I was quite disappointed: a whole ball of TRAPIXL was much thinner than the other three, to the point that I could not use it as I wanted, as it would have made my work completely irregular. On this same ball, the thickness varied greatly, with very thin parts and others extremely thick, which further accentuated the problem of regularity.

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. If you encounter an issue with the items you ordered, please contact us at this address so we can find a solution with you: [email protected] Best regards.
3 /5
★★★☆☆

If you don't know the name of the product, it's longer to find. Having access by acrylic composition, for example. Having videos to present colors that are difficult to see depending on the shades.

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Answer from Lidia Crochet Tricot
Thank you for placing an order with us. On our website, you will find a wide variety of products divided by sections and categories to facilitate your search. You can also use the search bar by entering a keyword corresponding to the product you are looking for; the associated results will be displayed automatically. We greatly appreciate your feedback and hope that next time your experience will deserve – why not – 5 stars. Best regards.
3 /5
★★★☆☆

Hello, I have been ordering from Lidia for some time because her wools are of good quality but the delivery needs to be reviewed, especially the shipping costs. When I pay for a delivery in 2/3 days, it is never respected since it is UPS. Before with DPD everything went well. If I order again (for now I don't really want to pay to have my delivery late) and the delivery is not respected, I will ask for a refund hoping that customer service changes its behavior because it is really bad.

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
3 /5
★★★☆☆

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. We noticed that you rated your shopping experience with 3 stars. Could you tell us more? A complete review would be great for us to improve and deserve, why not, 5 stars. Best regards.
3 /5
★★★☆☆

After 5 days, I still haven't received my order!

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
3 /5
★★★☆☆

The delivery went to a relay point while I was at home

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
3 /5
★★★☆☆

About the maya wool

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. If you encounter an issue with the items you ordered, please contact us at this address so we can find a solution with you: [email protected] Best regards.
3 /5
★★★☆☆

The black t-shirt yarn ball nothing to say very good however the white one there is one out of 2 where the quality is not at all the same the thread is very thin

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. It's normal with the TrapiXL, it's a recycled product, we indicate it in red on the shop. The TrapiXL is an imperfect product, it may have differences in thickness, materials, etc. If you encounter an issue with the items you ordered, please contact us at this address so we can find a solution with you: [email protected] Best regards.
3 /5
★★★☆☆

Still delivery problems, I pay to be delivered at home and the package is dropped off at a relay point ...

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
2 /5
★★☆☆☆

I made a complaint following a second delivery problem and I was not satisfied with the response from the service that replied to me. If I pay for home delivery, it is not to go pick up a package 5 km from my home and for the delivery person to lie saying that he could not deliver to me.

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Answer from Lidia Crochet Tricot
Hello, Thank you for placing your order with us. Regarding your message, Lidia Crochet Knitting works with external carriers to the company. In your case, your package was shipped via UPS and encountered no particular incident, except for a supposedly unsuccessful delivery attempt, after which your package was redirected to a relay point, where you were able to pick it up. Following your contact with our customer service, our colleagues immediately tried to offer you the best possible solution. They also contacted the carrier to expedite the delivery and obtain the exact address of the relay point, information that was communicated to you without delay. We apologize for the inconveniences encountered during your delivery and wish you an excellent day.
3 /5
★★★☆☆

Good site, but not enough accessories, labels, handles to crochet on crochet bags, high prices.

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Answer from Lidia Crochet Tricot
Hello, Thank you for placing your order with us. Regarding your comment, we offer a wide range of products at very competitive prices related to bag making, such as handles of all kinds and materials, labels to indicate that the work is handmade, metal clasps, or even feet for bags, among many other options. In any case, we thank you for your remark and wish you an excellent day.
3 /5
★★★☆☆

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Hello, Thank you for your order. We noticed that you rated your shopping experience three stars. Could you tell us more, a complete review would be great for us to improve and deserve, why not, 5 stars. Best regards.
3 /5
★★★☆☆

Hello, I ordered white wool from Cupidon in cotton, unfortunately, the two are not identical, I have to restart my work, indeed disappointed

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. If you encounter an issue with the items you ordered, please contact us at this address so we can find a solution with you: [email protected] Best regards.
3 /5
★★★☆☆

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
2 /5
★★☆☆☆

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Hello, Thank you for your order. We noticed that you rated your shopping experience with 2 stars. Can you tell us more, a complete review would be great for us to improve and deserve, why not, 5 stars. Best regards.
3 /5
★★★☆☆

Your carrier UPS is really not serious. I had major problems with my last 2 orders. Moreover, UPS completely disregards their job and is even unpleasant, with recordings to support. It's really a shame to stop this collaboration because of UPS. I was very satisfied with LIDIA's services and the quality of her products. But I can't block days waiting for information about my deliveries, there is no respect.

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
3 /5
★★★☆☆

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. We noticed that you rated your shopping experience with 3 stars. Can you tell us more, a complete review would be great for us to improve and deserve, why not, 5 stars. Best regards.
2 /5
★★☆☆☆

Order placed on May 6th and I still haven't received anything

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
3 /5
★★★☆☆

My package that was supposed to be delivered to my home was dropped off by UPS at a relay 15 km from my home, which also has different opening hours each day. So if I can't pick it up in time, it will be returned to you. Best regards.

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
2 /5
★★☆☆☆

Delivery times are extremely long. Order placed on 02/05 and today is the 12th. Still not delivered. It was the same with my previous order. This is the only site I know that has such long delivery times. Make an effort and ship on the same day or the next day.

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Answer from Lidia Crochet Tricot
Hello! Thank you for ordering with us. At Lidia Crochet Tricot, we offer several delivery options with different times, specifying that these times are counted in business days and are not contractual. We have checked your case: your order was validated after the cutoff time to be processed the same day, and it was therefore processed the next business day. You chose the shipping method with Mondial Relay (5 to 6 days). If you want to receive your orders faster, we recommend choosing, for your future orders, delivery options with shorter times. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
2 /5
★★☆☆☆

To this day, I still have not received my order that I placed on May 5. And when I track it, apparently it's in progress with Mondial Relay. Until now, I've never had any issues and not such a long wait.

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
3 /5
★★★☆☆

Repeated delivery problems with UPS.

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
3 /5
★★★☆☆

Wool is always of good quality, but delivery is long and couriers are not professional at all.

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. At Lidia Crochet Tricot, we work with different external transport companies to our organization. For any delivery incident, please contact us directly at this address so we can help you: [email protected] Best regards.
3 /5
★★★☆☆

Hello, I am not at all satisfied with your carrier because they say they came to deliver the package but could not get my signature and therefore left the package at a relay point, which is false because I stayed all day at home to actually receive my package. Your carrier didn't even come by, so I think that if you continue to deliver customers with the same carrier, I won't be able to continue ordering from you. I am really very disappointed with your carrier. It is still a shame to say that they could not deliver the package when they didn't even come to people's homes. I want to inform you that it is really a pity because your site is great but your carrier ruins everything. I am really very unhappy. Best regards

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. Lidia Crochet Tricot works with independent carriers and offers several delivery options with external companies. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
2 /5
★★☆☆☆

My order has still not arrived and not a word ??

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
3 /5
★★★☆☆

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. We noticed that you rated your shopping experience with three stars. Could you tell us more? A complete review would be great for us to improve and deserve, why not, five stars. Best regards.
2 /5
★★☆☆☆

Every time you are missing 1 or 2 balls, it's the same story with shipping costs. I think I will look elsewhere.

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Answer from Lidia Crochet Tricot
Hello! Thank you for your order. We regret your comment and your dissatisfaction, but indeed, each order incurs corresponding shipping costs. Lidia Crochet Tricot offers different shipping options and covers part of these costs. The amount depends on the delivery address, the chosen shipping method, and the volume of the order. All this information is available on our online store. Best regards!
3 /5
★★★☆☆

The trapillo balls have very irregular strands if you want to mix the colors oops!

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. It's normal with the TrapiXL, it's a recycled product, we indicate this in red on the store. The TrapiXL is an imperfect product, it may have differences in thickness, materials, etc. Best regards.
3 /5
★★★☆☆

Shipping costs are too expensive.

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Answer from Lidia Crochet Tricot
Hello! Thank you for your order. Regarding your comment, shipping costs vary depending on the shipping address as well as the volume of the order. Lidia Crochet Tricot contributes to shipping costs to provide better service to its customers and offers different delivery options at varied rates, so that everyone can choose the one that best suits their needs and situation. Best regards.
2 /5
★★☆☆☆

Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.

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Everything is going very well, but maybe models directly in L.
3 /5
★★★☆☆

Very unhappy with UPS. I did not receive my package. The delivery person did not come.

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
3 /5
★★★☆☆

I cannot judge yet because I have not yet received my order.

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
3 /5
★★★☆☆

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. We noticed that you rated your shopping experience three stars. Can you tell us more, a complete review would be great for us to improve and deserve, why not, 5 stars. Best regards.
3 /5
★★★☆☆

Two years ago, I wrote because I wanted to know the dimensions of the baby basket and I never got a response. However, the trapilho is well varied in colors.

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3 /5
★★★☆☆

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3 /5
★★★☆☆

I find a lot of knots and the cotton is very often open, plus I waited 13 days before receiving my package, however a big thank you to Lidia for her tutorials which are very very well explained. Thank you to you

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3 /5
★★★☆☆

I am not happy with the quality of the wool I bought. But it's my fault, it's true it's not expensive. The most annoying thing is that it delays my work; my sister's birthday is on May 1st, too bad for me.

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