9.7/10
★★★★★
based on 35074 reviews published

Latest neutral customer reviews

3 /5
★★★☆☆

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. We noticed that you rated your shopping experience three stars. Can you tell us more, a complete review would be great for us to improve and deserve, why not, 5 stars. Best regards.
3 /5
★★★☆☆

The color does not match the image of the ball, I am disappointed

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. If you encounter an issue with the items you ordered, please contact us at this address so we can find a solution with you: [email protected] Best regards.
3 /5
★★★☆☆

Not enough renewal.

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Answer from Lidia Crochet Tricot
Hello, thank you for placing your order and for leaving us your comment. Regarding your remark, we have a wide variety of products that are regularly renewed, while others remain available due to their warm reception among our customers. Additionally, we periodically add new items to our website. We invite you to explore our entire catalog, we are sure you will like it. Best regards.
3 /5
★★★☆☆

The care taken in preparing orders

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any incident please contact us directly at this address so we can assist you: [email protected] Best regards.
2 /5
★★☆☆☆

Hello I am very disappointed because I started crocheting the yarn from my last order there are several knots and several pieces where the yarn is frayed... Best regards Isabelle Petronilli

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. If you encounter an issue with the items you ordered, please contact us at this address so we can find a solution with you: [email protected] Best regards.
3 /5
★★★☆☆

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. We noticed that you rated your shopping experience three stars. Can you tell us more, a complete review would be great for us to improve and deserve, why not, 5 stars. Best regards.
3 /5
★★★☆☆

Received trapilo spools that are either too thin or too thick, too irregular

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. It's normal with TrapiXL, it's a recycled product, we indicate it in red on the shop. TrapiXL is an imperfect product, it may have differences in thickness, materials, etc. Best regards.
2 /5
★★☆☆☆

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. We noticed that you rated your shopping experience with two stars. Can you tell us more, a complete review would be great for us to improve and deserve, why not, 5 stars. Best regards.
2 /5
★★☆☆☆

Poor quality accessories. Indifference from customer service

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3 /5
★★★☆☆

The pearl cotton is very good, but I wanted a slightly thicker cotton, so I chose the Prestige cotton (which bears its name very poorly), it is unmanageable, it splits at every stitch and is much thicker for making flowers, they are not beautiful. Best regards.

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Answer from Lidia Crochet Tricot
Thank you for ordering from us. All information regarding the Prestige range is available on our website, in the specifications section, to help our customers choose the option best suited to the projects they wish to undertake. The recommended crochet hook for this range is between size 2.5 and 3.5, so it is indeed a bit thicker than the Pearl range. The suitability of a yarn for a project depends on its specific characteristics as well as the type of work one wishes to undertake, without undermining the excellent quality of a range. We are sorry that the Prestige range did not meet your expectations. If you encounter a problem with your products, you can contact us at the following address: [email protected], we will be happy to assist you. We send you our warmest regards.
3 /5
★★★☆☆

Nothing to say about the wool. However, I paid 13€ for expedited delivery, I was not delivered on time.

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Answer from Lidia Crochet Tricot
Dear customer, thank you for placing your order with us and for sharing your experience. Regarding your case, we remind you that our delivery times are indicative and non-contractual. Your order experienced a slight delay of a few hours due to a force majeure related to transport. We were pleased to learn that, despite this incident, your order was delivered as soon as possible. We hope you will fully enjoy its contents. Best regards.
3 /5
★★★☆☆

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. We noticed that you rated your shopping experience three stars. Can you tell us more, a complete review would be great for us to improve and deserve, why not, 5 stars. Best regards.
3 /5
★★★☆☆

-

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. We noticed that you rated your shopping experience three stars. Can you tell us more, a complete review would be great for us to improve and deserve, why not, 5 stars. Best regards.
3 /5
★★★☆☆

-

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. We noticed that you rated your shopping experience three stars. Can you tell us more, a complete review would be great for us to improve and deserve, why not, 5 stars. Best regards.
2 /5
★★☆☆☆

Balls full of knots and no discount on the next order, too bad

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. If you encounter an issue with the items you ordered, please contact us at this address so we can find a solution with you: [email protected] Best regards.
2 /5
★★☆☆☆

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. We noticed that you rated your shopping experience with two stars. Can you tell us more, a complete review would be great for us to improve and deserve, why not, 5 stars. Best regards.
3 /5
★★★☆☆

A lot of knots in the enchanted cotton yarn! Not great... Color change not specified in the classic wool color 12.

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. If you encounter an issue with the items you ordered, please contact us at this address so we can find a solution with you: [email protected] Best regards.
3 /5
★★★☆☆

-

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. We noticed that you rated your shopping experience three stars. Can you tell us more, a complete review would be great for us to improve and deserve, why not, 5 stars. Best regards.
3 /5
★★★☆☆

I still haven't received the package, it hasn't arrived at the Mondial Relay yet, so it's hard to evaluate. Sorry.

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Answer from Lidia Crochet Tricot
Dear customer, we thank you for your order and we are sorry for the incident that occurred during delivery. We are working with the transport company to ensure your package is delivered as soon as possible. Please do not hesitate to contact us through the available means if you need assistance. Best regards.
3 /5
★★★☆☆

Delivery in 7 days and noted on the site 24h

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Answer from Lidia Crochet Tricot
Thank you for ordering with us and for your message. Regarding your comment, our platform offers different delivery options, and you specifically chose delivery in 3 working days. We have verified that your order was indeed delivered within the expected time frame, and we are delighted that you can now enjoy its contents. Please accept our warmest regards.
3 /5
★★★☆☆

There is a lot of joining in the first ball of yarn.

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Answer from Lidia Crochet Tricot
Hello, We thank you for your order. If you encounter an issue with the items you ordered, please contact us at this address so we can find a solution with you: [email protected] Best regards.
3 /5
★★★☆☆

The BB yarn splits, I struggled with my project.

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Answer from Lidia Crochet Tricot
Hello, We thank you for your order. If you encounter an issue with the items you ordered, please contact us at this address so we can find a solution with you: [email protected] Best regards.
2 /5
★★☆☆☆

Hello. Disappointed by the Amazon cotton. I had already bought it a few years ago for a shawl and I was happy with it, very nice finish, flexible. However, the one I received recently has many knots practically at every color change. For a shawl, large meters are useful to avoid joins. I just received the chameleon, very pretty. I hope not to have the same problem. But being a customer for a few years, the 5 stars are deserved. On my previous purchases, quality, speed, best regards.

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Answer from Lidia Crochet Tricot
Thank you for ordering with us and for your kind words. At Lidia Crochet Tricot, we pay great attention to our quality processes. If you have noticed an unusual irregularity in your skeins, please do not hesitate to contact our customer service at the following address: [email protected]. Best regards.
2 /5
★★☆☆☆

Very disappointed with all the knots in the first ball.

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. If you encounter an issue with the items you ordered, please contact us at this address so we can find a solution with you: [email protected] Best regards.
2 /5
★★☆☆☆

Hello disappointed by the quality of the thread I received

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. If you encounter an issue with the items you ordered, please contact us at this address so we can find a solution with you: [email protected] Best regards.
3 /5
★★★☆☆

The cotton balls received are not of good quality, the thread is irregular and brittle, I am disappointed the delivery did not respect my request to be delivered at home, I had to pick up my package from a relay 15 km from my home

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. If you encounter an issue with the items you ordered, please contact us at this address so we can find a solution with you: [email protected]
3 /5
★★★☆☆

Too bad the wool shrinks. To the point of going back to the beginning of the row and connecting it with another strand. It's okay that it's Kameleon wool. But knitting a jacket for a child with a circular needle takes time. Out of 6 balls ordered, all 6 had the same defect.

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. If you encounter an issue with the items you ordered, please contact us at this address so we can find a solution with you: [email protected]
3 /5
★★★☆☆

On one of the blue skeins ordered, there were three sewn cuts in the very unsightly thread. To see on the rest.

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. If you encounter an issue with the items you ordered, please contact us at this address so we can find a solution with you: [email protected] Best regards.
3 /5
★★★☆☆

The delivery time is okay, however the UPS carrier has changed.

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Answer from Lidia Crochet Tricot
Hello, we thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
2 /5
★★☆☆☆

We pay for a home delivery service that is not respected. And not refunded.

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Answer from Lidia Crochet Tricot
Hello, thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
3 /5
★★★☆☆

I cannot evaluate this order as it has not yet been received!!! UPS could not deliver it to me while I was at home. It has therefore gone to a relay point located more than 15 minutes from my home. Rescheduling needs to be done... I doubt this delivery, UPS should find simpler solutions for relay points. Too bad it was my first order on this site..

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Answer from Lidia Crochet Tricot
Hello, thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
3 /5
★★★☆☆

Very disappointed with the quality of the trapixl. I used it 2 years ago and the quality was superior. Very, very thin.

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2 /5
★★☆☆☆

Have a delivery service that delivers to all your customers

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
2 /5
★★☆☆☆

It's been almost a month since I placed my order and it still hasn't been delivered. I will not order again because the delivery is too long.

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
2 /5
★★☆☆☆

Several orders and each time the wool sticks to the packaging and cuts the thread upon opening.

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Answer from Lidia Crochet Tricot
Hello, thank you for your order. Regarding your message, our preparers take special care in packaging our customers' orders so that nothing can happen to them during transport. We always recommend being cautious when opening the package and avoiding the use of sharp objects that could damage the merchandise. We wish you an excellent day.
3 /5
★★★☆☆

The site looks outdated, not at all in line with Lydia's image! No correspondence table between the yarns.

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Answer from Lidia Crochet Tricot
Hello, Thank you for placing your order with us. We are sorry that our store did not meet your specific expectations. At Lidia Crochet Tricot, we are proud to offer much more than just a yarn store. Since our beginnings, we have shared a warm and creative vision of crochet, accessible to all, with over 1,000 free tutorials, a wide range of carefully selected yarns, and a passionate community that inspires us every day. Our universe is made of passion, simplicity, and authenticity, just like Lidia, and we will continue to make it shine in each of our projects. We wish you an excellent day. The Lidia Crochet Tricot team
3 /5
★★★☆☆

So the wool is not cheap. Not all of them are of good quality. But some are gems and not too expensive. The customer service needs improvement. I had placed an order to receive it the next day, I paid high shipping fees specifically for this service. I received my order 5 days later and they never wanted to refund my shipping fees for express delivery. 19.90 euros I believe. So since then I don't order as much as before, I go elsewhere, and if I really need a specific wool, I order from Lidia otherwise it's over for me. Too bad.

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3 /5
★★★☆☆

The delivery is too long and incomprehensible because everything is in English more than 8 days and I still haven't received it ?????

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
3 /5
★★★☆☆

Hello, Among the few orders I have placed, I have never been disappointed with the quality of the products. However, on this last order, I must admit I was quite disappointed: a whole ball of TRAPIXL was much thinner than the other three, to the point that I could not use it as I wanted, as it would have made my work completely irregular. On this same ball, the thickness varied greatly, with very thin parts and others extremely thick, which further accentuated the problem of regularity.

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. If you encounter an issue with the items you ordered, please contact us at this address so we can find a solution with you: [email protected] Best regards.
3 /5
★★★☆☆

If you don't know the name of the product, it's longer to find. Having access by acrylic composition, for example. Having videos to present colors that are difficult to see depending on the shades.

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Answer from Lidia Crochet Tricot
Thank you for placing an order with us. On our website, you will find a wide variety of products divided by sections and categories to facilitate your search. You can also use the search bar by entering a keyword corresponding to the product you are looking for; the associated results will be displayed automatically. We greatly appreciate your feedback and hope that next time your experience will deserve – why not – 5 stars. Best regards.