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based on 33089 reviews published
Latest negative customer reviews
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The quality of the products is very very good and at reasonable prices.
I cannot give ratings since my order cannot be delivered. I've been battling with the delivery service for a week, being told by phone every evening that it will be delivered the next day to my pickup point, and of course nothing at all. I am very disappointed and especially very angry.
Simply deliver the orders.
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My package was never delivered it is out there I don't know where to retrieve it (yet paid)
Order shipped quickly apparently, but the carrier has been "playing" with me since Monday, and to this day my package is still not delivered. Unacceptable.... I wanted a delivery in mondial relay but MY mondial relay is not referenced...
Order placed on November 16 and still not delivered on November 25
No response to my email, my order was thrown into my garden by the delivery person (over the gate) because I was absent when he passed. My dogs destroyed the package. I would like the yarn to be resent to me for free. Thank you.
Very disappointed. I received a gift card in June with free Lydia yarns. In November I ordered and entered the code to obtain this lot. I was told that this code has not existed since 2021! I insisted that I received it in June. They don't believe me...
The questions on the YT channel are also related to the shop. They create the desire to buy in the shop or not. If we do not answer the questions on the channel, it necessarily has consequences on the shop.
I still haven't received my order.
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Hello, I found an obvious lack of commercial policy..
When I received my order I noticed that the secured eyes 28 mm in orange and brown 24 mm were all damaged and scratched. I thought that Lidia crochet was serious well no. really disappointed.
I have not yet received the package.
Nothing more. I will no longer be a customer.
Still haven't received my package, the company DPD doesn't know where my package is, it's the first time this has happened to me
I never received my order
Rafaelo product of poor quality, the thread breaks as soon as you tighten the sliding knot... after 10 tries I give up, even pulling gently it breaks... very disappointed with this thread because given the price I expected quality... but in the end I am left with 2 spools that will be useless, this is the second time I order products and I am not satisfied..
Hello, I ordered a spool of icorde 09 and I had marked by bank transfer because I couldn't use my cards, I wanted to cancel but it was impossible so I reordered with a new card that belonged to someone else, it told us it was ok but nothing happened and I explained it by email but the response was we will send you your order when you have made your transfer, I do not want to make a transfer because it is impossible for me to move, what can I do?
I sent you an email in which I informed you that my order dated July 12 under number 455940 had still not arrived. I have not received any response. Thank you for keeping me informed about the follow-up to my request. Best regards
Terrible transport and no way to communicate with the site. I do not recommend this site.
I still haven't received my package. Mystery
Already replying to the email, do not say that delivery is 2-3 days because it's false, as it takes me 1 week to arrive at the relay.
Already respected the shipping dates because it wasn't like that
I have no news of the order. The tracking link does not work. Order not received to date
Delivery is way too expensive and late delivery (qt days)
The chosen color is totally different from that in the photo and the return costs are exorbitant
I thought I would receive my package within 48 hours and I am still waiting I wanted a relay point but apparently it is not easy to find Pertuis So important to receive my package I am very disappointed next time I will have it delivered to my home no more relay points Hoping not to wait too long again.
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Sell the cable at the announced length. The items are of good quality.
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Super happy.
J'ai fait une commande il y 2 semaines. Je n'ai jamais reçu ma laine, malgrés être restée en contacte avec permanent avec DPD. Très très déçue.
It is à week i ordered and i have no parcel...