9.7/10
★★★★★
based on 33089 reviews published

Latest neutral customer reviews

2 /5
★★☆☆☆

I received a gift card. Following an email exchange, I thought he would make a commercial gesture to send me the lot I had won. (the error came from my PC which 'skipped' the promo code I had indicated) .... Then, a problem with the delivery ...

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
3 /5
★★★☆☆

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3 /5
★★★☆☆

The merchandise meets my expectations but regarding UPS it was very complicated to receive the package for 3 days we were told it would arrive at the end of the day and finally on the 4th it arrived... for 20 euros! for delivery it's expensive paid, too bad!

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
3 /5
★★★☆☆

Not happy with the delivery by UPS paying for home delivery, the delivery person gives 2 time slots and does not come to the house puts the package in a relay. He doesn't even call the customer. I stayed home during the given time slots. And never saw the delivery person otherwise the wool from Lidia is top and the delivery time is good

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can help you: [email protected] Best regards.
2 /5
★★☆☆☆

Delivery requested at home and package delivered to a relay point without the carrier calling me or presenting themselves at home. The delivery request at the order was not respected. Great dissatisfaction!

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
3 /5
★★★☆☆

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. You left us a negative review, but without specifying what was wrong. In order to assist you better, could you please provide us with more information? Best regards.
3 /5
★★★☆☆

Hello, I was pleased to make the cushion for my old cats. But I keep making and unmaking the rounds, I can't find the stitches with these loops, I took a size 8 crochet and even with it I had trouble. Otherwise easy to undo.

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2 /5
★★☆☆☆

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. You left us a negative review, but without specifying what was wrong. In order to assist you better, could you please provide us with more information? Best regards.
2 /5
★★☆☆☆

I think you should change the carrier to UPS because it's a big hassle with them. I really like what you do on your site, but unfortunately if I see that it's still UPS for delivery, I will cancel my order.

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] You can also choose delivery to a relay point with Mondial Relay. Best regards.
2 /5
★★☆☆☆

I still haven't received the order, I had clearly indicated the delivery address which is my home. The package was delivered directly to another address without going through my home, and I am certain because I was present the day DPD supposedly wanted to come. Too bad because I really like Lidia crochet, both her yarn and her models, but going through DPD is too complicated.

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
2 /5
★★☆☆☆

Delivery times too long for high fees

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
3 /5
★★★☆☆

The delivery instructions were not respected. Lidia should work with UPS; they must make home deliveries.

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
3 /5
★★★☆☆

In the case of a refund on a bank transfer

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any incident please contact us directly at this address so we can assist you: [email protected] Best regards.
3 /5
★★★☆☆

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any incident please contact us directly at this address so we can assist you: [email protected] Best regards.
3 /5
★★★☆☆

Too bad for the supply, this is the second time in 5 weeks that Maya wool No. 4 is out of stock, I am missing 9 balls for a project I committed to with a third party, I am losing patience!

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3 /5
★★★☆☆

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. You left us a negative review, but without specifying what was wrong. In order to assist you better, could you please provide us with more information? Best regards.
3 /5
★★★☆☆

I did not receive my package

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
3 /5
★★★☆☆

Always satisfied with the orders. But one item from the last order was defective. (purse clasp).

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any incident please contact us directly at this address so we can assist you: [email protected] Best regards.
3 /5
★★★☆☆

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. You left us a negative review, but without specifying what was wrong. In order to assist you better, could you please provide us with more information? Best regards.
3 /5
★★★☆☆

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. You left us a negative review, but without specifying what was wrong. In order to assist you better, could you please provide us with more information? Best regards.
3 /5
★★★☆☆

The delivery times are too long. And the shipping costs are too high. But I love the prices of the yarn.

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Answer from Lidia Crochet Tricot
Hello, We recently changed carriers (replacing DPD with UPS), which should speed up delivery times. Best regards.
3 /5
★★★☆☆

Hello, the yarn is not regular, some moments very fine and others very thick.

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. Are you referring to the Kameleon range? Best regards.
2 /5
★★☆☆☆

Explanations are way too brief. I thought the QR would provide a tutorial otherwise I wouldn't have ordered. Rows not the same number of stitches??

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. It is not indicated anywhere that with the QR code received in the package you receive a tutorial, in fact, your order is a tutorial that is received in the form of an electronic file, in PDF format and not in a package, so you did not receive a QR code either. Best regards.
3 /5
★★★☆☆

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. We noticed that you rated your shopping experience three stars. Can you tell us more, a complete review would be great for us to improve and deserve, why not, 5 stars. Best regards.
3 /5
★★★☆☆

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. We noticed that you rated your shopping experience three stars. Could you tell us more, a complete review would be great for us to improve and deserve, why not, 5 stars. Best regards.
3 /5
★★★☆☆

I am disappointed because I started THE ICORDE 3 POMELOTES FOR A BAG.. They reduced the skeins, it is not enough and according to Lydia there would only be a third of the third skein to use. However, at my place, it is not enough, I would need a fourth.. Disappointing

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any inconvenience encountered please contact us directly at this address so we can assist you: [email protected] Best regards.
3 /5
★★★☆☆

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. We noticed that you rated your shopping experience three stars. Can you tell us more, a complete review would be great for us to improve and deserve, why not, 5 stars. Best regards.
3 /5
★★★☆☆

Hello, it's a bit annoying to watch a video to make a crochet piece. Free explanations with each pattern would be welcome.

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. We have video tutorials (free) and PDF tutorials available for order. Please consider the effort, time, and dedication required to create these tutorials. Best regards.
2 /5
★★☆☆☆

Delivery problem. You ask for my opinion but I still haven't received my order. It's been like this since my last orders but I didn't say anything. It has been on the Madrid site since 08/16/2024 and hasn't moved. It's becoming more and more complicated to order from LLCT.

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
3 /5
★★★☆☆

I've been ordering for a long time, never had a problem with the shipping time. The last 2 orders were sent quickly from Lidia Crochet but the carrier is super slow, it's been a week since I placed my order and still haven't received anything, whereas before it was fast...

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
3 /5
★★★☆☆

I often look at the models on Lidia crochet and when I want to order the same models in accessories I can't find them anywhere! For example, the basket handles

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any questions regarding our products, please contact us at [email protected], we will be happy to assist you. Best regards.
3 /5
★★★☆☆

The wool is very beautiful, there is nothing to say except that when crocheting it splits and that's terrible especially when you have double crochets to make or slip stitches

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2 /5
★★☆☆☆

Very long delivery (10 days for 10 €, that's expensive). Moreover, I ordered 3 balls of Trapixl (1 green and 2 yellow) and it turns out that the quality of the yellow ball (very poor quality) is different from the green ball (good quality).

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. It's normal with TrapiXL, it's a recycled product, we indicate this in red on the shop. TrapiXL is an imperfect product, it may have differences in thickness, materials, etc. Best regards.
3 /5
★★★☆☆

I did not like crocheting the recommended yarn, I hurt my fingers on it, and one ball was more than enough, on top of that, there was a knot in the yarn, knowing that it is not a good deal.

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
3 /5
★★★☆☆

I am still waiting for my order

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
3 /5
★★★☆☆

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. We noticed that you rated your shopping experience three stars. Can you tell us more, a complete review would be great for us to improve and deserve, why not, 5 stars. Best regards.
3 /5
★★★☆☆

The products are perfect But orders with DPD are disappointing The packages are left in plain sight in front of my house

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any incident please contact us directly at this address so we can assist you: [email protected] Best regards.
3 /5
★★★☆☆

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. We noticed that you rated your shopping experience three stars. Can you tell us more, a complete review would be great for us to improve and deserve, why not, 5 stars. Best regards.
2 /5
★★☆☆☆

Hello, the problem is the delivery time. 10 days is way too long.

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Answer from Lidia Crochet Tricot
Hello, thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
3 /5
★★★☆☆

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. We noticed that you rated your shopping experience with three stars. Can you tell us more, a complete review would be great for us to improve and deserve, why not, 5 stars. Best regards.