Customer reviews of Limited Resell

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8,6 /10
Overall rating: 8,6 out of 10
Based on 1 635 published reviews

Reviews 1, 2, 3 and 4 stars

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O
Olivier S.
Rating: 2 out of 5
following a purchase from 20/11/2023
I received the package with the pair's box pushed in. The box was not protected. A bit surprising considering the price of the pairs on the site. What's more, I'm asked to pay if I want to return the parcel. Disappointed with this site, I thought that it would protect shipments better and that it would be a little more commercial.
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Isabelle V.
Rating: 3 out of 5
following a purchase from 27/11/2023
Delay too long
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Response from Limited Resell
Hello Isabelle,

We apologize for the delay in your order. We sell rare pairs in limited editions. In this context, lead times may be longer depending on the rarity of the model and the size chosen. Our team is actively working to improve this situation!

Have a nice day,

The Limited Resell team
É
Éric L.
Rating: 4 out of 5
following a purchase from 26/11/2023
no particular problem
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Response from Limited Resell
Hello Eric,

Thank you very much for your opinion and the excellent rating!

We look forward to seeing you again at Limited Resell :)
D
Dallel C.
Rating: 1 out of 5
following a purchase from 06/11/2023
Order arrived very late I had to almost harass customer service for it to move again I find it a shame to pay 400 € a pair of sneakers and not receive it within the time indicated.
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Ghislaine L.
Rating: 3 out of 5
following a purchase from 20/11/2023
Magnificent pair of sneakers but the tracking of the parcel was very slow! I was very worried because I didn't know the site at all!
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Response from Limited Resell
Hello Ghislaine,

We apologize for the delay in your order. We sell rare pairs in limited editions. In this context, lead times may be longer depending on the rarity of the model and the size chosen. Our team is actively working to improve this situation!

Have a nice day,

The Limited Resell team
T
Tete F.
Rating: 1 out of 5
following a purchase from 05/12/2023
I've been waiting for my order for 2 weeks, it's been delayed and I still haven't heard anything. When I call customer service (open from 9am to 12pm only), the person tells me to be patient because the pair is in great demand, and can do nothing for me. Yet it's their job and the very principle of the site to offer sought-after items. So this site sells pairs of shoes that aren't even in stock? This is dubious and unacceptable.
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Lindsay R.
Rating: 4 out of 5
following a purchase from 12/10/2023
Everything is perfect, just the small downside is the delivery time otherwise my order is perfect.
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Response from Limited Resell
Dear Lindsay,

The whole team is delighted to hear that you are satisfied with your pair and with our services. Please be assured that we have taken note of your criticism regarding the processing time of your order and that we are actively working to improve this point.

Have a nice day!
N
Nadiael
Rating: 3 out of 5
following a purchase from 27/11/2023
Hello everyone, I was able to order a pair of new balance 2002r protection pack Phantom that I received in 72h (to Belgium) compared to other sites (wethenew, ...) it was a little cheaper so I jumped. I'm very happy with the delivery and the pair complies. I was able to compare it with another pair and it was identical, so I recommend it. However, when I opened the box I was struck by an enclosed smell, the shoes smelled super strongÉ it looked like silicone or enclosed plastic. For the price paid (340), he could have delivered another pair with less odorÉ
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nadia E.
Rating: 3 out of 5
following a purchase from 20/11/2023
I was able to order a pair of new balance 2002r protection pack Phantom that I received in 72h (en route to Belgium) compared to other sites (wethenew,...) it was a little cheaper so I jumped at it. I'm very happy with the delivery and the pair complies. I was able to compare it with another pair and it was identical, so I recommend it. However, when I opened the box I was struck by an enclosed odor, the shoes smelled super strong ... it seemed a smell of silicone or plastic enclosed. For the price I paid (340), he could have delivered another pair with less odor...
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Valérie L.
Rating: 4 out of 5
following a purchase from 17/10/2023
Everything is perfect, the communication, the product ordered, except for the delivery time which, in my case, was over a month. As this was my 1st order, I had a few cold sweats... But in the end, I was very satisfied with Limited Resell.
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Response from Limited Resell
Dear Valérie,

Thank you for taking the time to share your opinion with us. We are delighted to read that you particularly appreciated the professionalism and kindness of our teams.

We hope to see you soon on our site!

Have a nice day,

The Limited Resell team
V
Vesna G.
Rating: 1 out of 5
following a purchase from 29/09/2023
Predugo čekanje od 2 mjeseca
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Olivier M.
Rating: 4 out of 5
following a purchase from 30/10/2023
Very good site despite a long wait but my product was out of stock so ..... I have nothing to say.
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Response from Limited Resell
Hello Olivier,

We apologize for the delay in your order. We sell rare pairs in limited editions. In this context, lead times may be longer depending on the rarity of the model and the size chosen. We're also delighted to hear that your experience has been a positive one! We look forward to seeing you again :)

Have a nice day,

The Limited Resell team
R
Rim S.
Rating: 1 out of 5
following a purchase from 28/10/2023
Delivery time far too long
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Francois N.
Rating: 4 out of 5
following a purchase from 08/11/2023
compliant product, slow delivery
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Response from Limited Resell
Hello François,

We apologize for the delay in your order. We sell rare pairs in limited editions. In this context, lead times may be longer depending on the rarity of the model and the size chosen. We're also delighted to hear that your experience has been a positive one! We look forward to seeing you again :)

Have a nice day,

The Limited Resell team
W
Wojciech Marian M.
Rating: 1 out of 5
following a purchase from 25/10/2023
The shoes came broken! not original goods! cost 300€!
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Sandrine P.
Rating: 4 out of 5
following a purchase from 25/10/2023
As ordered, careful shipment. One drawback: lack of information between two stages.
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Response from Limited Resell
Sandrine,

The whole team is delighted to hear that you are satisfied with your pair as well as with our services. Please be assured that we have taken note of your criticism concerning the lack of order tracking and that we are actively working to improve this point.

Have a nice day!
Y
Ylann R.
Rating: 1 out of 5
following a purchase from 02/11/2023
Delivery took longer than expected... disappointed
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Julie F.
Rating: 1 out of 5
following a purchase from 21/10/2023
Size too large and no response from the service
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oceane R.
Rating: 1 out of 5
following a purchase from 08/11/2023
It's November 8th, I ordered a pair of shoes for over 500Û on October 19th! I have 0 news of this pair, nobody can tell me where it is and when it will arrive! I'd love to have some news or a refund!
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Fouad M.
Rating: 1 out of 5
following a purchase from 07/11/2023
significant delay in the delivery of my parcel, moreover I had sent an e-mail which was never answered
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Isabel C.
Rating: 4 out of 5
following a purchase from 02/10/2023
very good site, but delivery takes a long time
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Response from Limited Resell
Hello Isabel,

We apologize for the delay in your order. We sell rare pairs in limited editions. In this context, lead times may be longer depending on the rarity of the model and the size chosen. We're also delighted to hear that your experience has been a positive one! We look forward to seeing you again :)

Have a nice day,

The Limited Resell team
S
Sebastien P.
Rating: 3 out of 5
following a purchase from 10/10/2023
A long lead time
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Response from Limited Resell
Hello Sébastien,

We apologize for the delay in your order. We sell rare pairs from limited editions. In this context, lead times may be longer depending on the rarity of the model and the size chosen. We're also delighted to hear that your experience has been a positive one! We look forward to seeing you again :)

Have a nice day,

The Limited Resell team
C
cedric E.
Rating: 1 out of 5
following a purchase from 02/11/2023
Ultra long 1 month delivery __
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Adama K.
Rating: 1 out of 5
following a purchase from 19/10/2023
For a first order... frankly not at all satisfied. Nothing works. I've ordered two pairs of sneakers since the 20/10 and I've only received one pair. No information on the second pair. Knowing that the delivery date was well indicated from 3 to 12 days.
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laetitia A.
Rating: 3 out of 5
following a purchase from 26/10/2023
Everything is perfect, except for the packaging (damaged cardboard box and damaged paper inside) which is a bit disappointing for the price you pay __.
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Rima R.
Rating: 1 out of 5
following a purchase from 08/10/2023
Delivery takes too long, when you make a mistake you don't even have time to cancel the order.
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Emma E.
Rating: 2 out of 5
following a purchase from 25/10/2023
Very late delivery times
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Fano
Rating: 1 out of 5
following a purchase from 23/10/2023
Do not buy from this store! I ordered a pair of Jordan 4's. Once the tracking code said Ôdelivered' I went to the pick up point but they told me that the package was not there. I went to the pick up point 3 days straight! Everytime they told me that the package wasn't there. After that I contacted Limited Resell and they told me that it was delivered and I could pick it up but again it wasn't there. After that Limited resell told me that the tracking code states that I have refused the package which is not true! Either way if it was or wasn't true that would still mean that the package is on it's way back to Limited Resell if I so called Ôrefused the package'. I have sent countless e-mails after that but Limited Resell refuses to reply to my e-mail. Now I don't have my money or my shoes. They are not customer friendly, refuse to answer e-mails and are a complete SCAM! November 7th update: The website reached out to me and agreed to pay me back just for them to never respond to me again. I have sent them an e-mail to ask when they wkll refund and still no answer. Poor communication and a big scam. DO NOT PURCHASE FROM THIS STORE!
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FLEUR C.
Rating: 4 out of 5
following a purchase from 08/10/2023
The order arrived on time, the product conformed, but the shoe box was very damaged.
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Response from Limited Resell
Hello Fleur,

Thank you for your feedback. Please be assured that we will do our utmost to provide you with better service in the future. As part of our ongoing efforts to improve our service, please do not hesitate to write directly to our customer service department with details of your problem and/or any other suggestions you may have.

We hope to see you again soon!

The Limited Resell team
L
Leila N.
Rating: 4 out of 5
following a purchase from 02/10/2023
Very good product but long delivery time
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Response from Limited Resell
Dear Leila,

The whole team is delighted to hear that you are satisfied with your pair and with our services. Please be assured that we have taken note of your criticism regarding the processing time of your order and that we are actively working to improve this point.

We look forward to seeing you again!
B
Benoît L.
Rating: 4 out of 5
following a purchase from 02/10/2023
Very good if you're patient
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Response from Limited Resell
Dear Benoit,

The whole team is delighted to hear that you are satisfied with your pair and with our services. Please be assured that we have taken note of your criticism concerning the processing time of your order and that we are actively working to improve this point.

We look forward to seeing you again!
K
Khalid A.
Rating: 1 out of 5
following a purchase from 24/09/2023
The delivery man didn't do his job, the solution is for these types of individuals to be controlled by the government, and for them to be forced to work longer hours.
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Franchi K.
Rating: 3 out of 5
following a purchase from 07/09/2023
It's a good site, it just takes time to arrive.
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Response from Limited Resell
Hello Franchi,

We apologize for the delay in your order. We sell rare pairs in limited editions. In this context, lead times may be longer depending on the rarity of the model and the size chosen. We're also delighted to hear that your experience has been a positive one! We look forward to seeing you again :)

Have a nice day,

The Limited Resell team
S
Sirine
Rating: 3 out of 5
following a purchase from 20/10/2023
Bjr, it's been two weeks since I ordered and I haven't heard from you in a week? The only news I got was that the treatment was delayed on the 14th _____
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Amandine P.
Rating: 2 out of 5
following a purchase from 05/09/2023
Order placed on 05/09/23 and received on 17/10/23 very long delivery! Despite reminders! Finally received shoes, very good quality, beautiful conform to the photo even better! So the wait was worth it 👍 but don't be in a hurry for an order!!!
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Marie R.
Rating: 3 out of 5
following a purchase from 20/09/2023
order placed on september 20 and received on october 18 almost a month of waiting i was obliged to send several mail for my order to progress in the steps i'm not too satisfied and i hope my pair is a real one
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Response from Limited Resell
Hello Marie,

We apologize for the delay in your order. We sell rare pairs in limited editions. In this context, lead times may be longer depending on the rarity of the model and size you have ordered.

Have a nice day,

The Limited Resell team
D
Davut C.
Rating: 1 out of 5
following a purchase from 21/09/2023
Hello really not serious shoes already damaged several places already tried door inside unacceptable Photo sent no response
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Delphine S.
Rating: 4 out of 5
following a purchase from 26/09/2023
Very good follow-up even if the sneakers were a bit expensive
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Response from Limited Resell
Hey Delphine,

Many thanks for your valuable feedback.

Have a nice day and see you soon on our site!

The Limited Resell team
C
Clément L.
Rating: 4 out of 5
following a purchase from 20/09/2023
The delivery was quite long, and I contacted support anyway because I was worried (I received the pair 20 days after ordering). Apart from that, the delivery was perfect, the pair is conform, the box was unfortunately a little damaged but I don't wear the box but the pair. Apart from that perfect price really good compared to other competitors. Thank you very much 👍
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Response from Limited Resell
Hello Clément,

We apologize for the delay in your order. We sell rare pairs from limited editions. In this context, lead times may be longer depending on the rarity of the model and the size chosen. We're also delighted to hear that your experience has been a positive one! We look forward to seeing you again :)

Have a nice day,

The Limited Resell team
A
Alvin
Rating: 1 out of 5
following a purchase from 12/10/2023
The person I spoke to on the phone was unpleasant. And yet I don't know a complicated customer, I think he doesn't know his job very well, as she says things that she retracts later in the conversation.
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