Customer reviews of Limited Resell

E

eliott B.

Rating: 1 out of 5

Published on 23/09/2023 à 17h34 following a purchase from 26/08/2023

Order received after one month, inefficient customer service

Translated reviews

A

Arthur T.

Rating: 3 out of 5

Published on 23/09/2023 à 12h36 following a purchase from 31/08/2023

Very long wait

Translated reviews

Response from Limited Resell Published on 17/10/2023

Hello, Arthur,

We apologize for the delay in your order. We sell rare pairs in limited editions. In this context, lead times may be longer depending on the rarity of the model and size you have ordered.

Have a nice day,

The Limited Resell team

D

Dieynaba S.

Rating: 2 out of 5

Published on 23/09/2023 à 08h43 following a purchase from 01/09/2023

I received my parcel after 2 weeks even though it was a gift 😤

Translated reviews

E

Elena V.

Rating: 3 out of 5

Published on 23/09/2023 à 08h09 following a purchase from 23/08/2023

Over 2 months for delivery

Translated reviews

Response from Limited Resell Published on 17/10/2023

Hello Elena,

We apologize for the delay in your order. We sell rare pairs in limited editions. In this context, lead times may be longer depending on the rarity of the model and size you have ordered.

Have a nice day,

The Limited Resell team

E

El Khalil A.

Rating: 1 out of 5

Published on 22/09/2023 à 17h52 following a purchase from 27/08/2023

The delivery time is really too long,

Translated reviews

A

Axel G.

Rating: 3 out of 5

Published on 21/09/2023 à 20h03 following a purchase from 25/08/2023

Hello, I am very happy with the pair and they are super beautiful. But the wait for delivery was almost 1 month when it was supposed to be 9 days max. I thought I was never going to receive them! Otherwise the pair is perfect.

Translated reviews

Response from Limited Resell Published on 17/10/2023

Hello Axel,

We sincerely apologize for the exceptionally long delay. Some deliveries may take longer than expected, depending on the rarity of the item ordered. In such cases, we keep our customers informed by sending an alert message. This is how we have proceeded with you.

We hope that, even with the delay, you were satisfied with your order.

Have a nice day and see you soon,

The Limited Resell team

C

Christophe L.

Rating: 1 out of 5

Published on 21/09/2023 à 10h32 following a purchase from 30/08/2023

3 weeks for an order. Processed only after reminder. Product arrived one week after birthday. In short. Very disappointed. Other sellers are more efficient. Would not recommend.

Translated reviews

P

Philippe G.

Rating: 3 out of 5

Published on 18/09/2023 à 20h31 following a purchase from 20/08/2023

DELIVERY ESTIMATED BETWEEN 3 TO 12 WORKING DAYS for my pair of Jordan retro 13, delivered on the 20th working day... after the 12th day, I sent an email and received a return within 2 days informing me that my order had arrived, so serious customer service, but the delivery time indicated was not respected. Nevertheless satisfied with my purchase

Translated reviews

Response from Limited Resell Published on 17/10/2023

Hello Philippe,

We apologize for the delay in your order. We sell rare pairs in limited editions. In this context, lead times may be longer depending on the rarity of the model and the size chosen. We're also delighted to hear that your experience has been a positive one! We look forward to seeing you again :)

Have a nice day,

The Limited Resell team

S

Sandrine C.

Rating: 3 out of 5

Published on 17/09/2023 à 19h50 following a purchase from 19/08/2023

The sneakers were just what my daughter wanted, but we had to wait a month before receiving them.

Translated reviews

Response from Limited Resell Published on 17/10/2023

Hello Sandrine,

We apologize for the delay in your order. We sell rare pairs in limited editions. In this context, lead times may be longer depending on the rarity of the model and the size chosen. We're also delighted to hear that your experience has been a positive one! We look forward to seeing you again :)

Have a nice day,

The Limited Resell team

H

Hugo G.

Rating: 2 out of 5

Published on 15/09/2023 à 13h50 following a purchase from 09/08/2023

I am delighted with my order but the delivery times were catastrophic.

Translated reviews

V

Virginie B.

Rating: 1 out of 5

Published on 15/09/2023 à 12h56 following a purchase from 12/08/2023

The announced delivery time was 5 to 12 days. I received them after 1 month and 2 days... They were apparently blocked at customs but no information was given... I had to call to find out.

Translated reviews

S

Sébastien G.

Rating: 3 out of 5

Published on 14/09/2023 à 15h04 following a purchase from 25/08/2023

Product OK but delivery much longer than expected. Too bad!!!

Translated reviews

Response from Limited Resell Published on 18/10/2023

Dear Sébastien,

Because we sell rare sneakers, delivery times may be longer depending on the pair and size chosen. Please be assured that we will make every effort to improve this situation.

However, we're delighted to hear that your experience with us has been a positive one.

We look forward to seeing you again!

A

Axel R.

Rating: 2 out of 5

Published on 12/09/2023 à 16h46 following a purchase from 12/09/2023

Hello, I ordered a pair on August 25th, and the delivery time was 3 to 9 working days. I received an e-mail on August 28 saying that my order was "being processed". I received another e-mail on August 30 saying that there was a delay, but it's already August 12 and nothing has changed. How much longer do I have to wait? I don't mind waiting, but there's a minimum. Thank you

Translated reviews

C

Claas M.

Rating: 1 out of 5

Published on 04/09/2023 à 21h00 following a purchase from 02/07/2023

Too slow, not a good overview in the shopping process. Wanted to cancel because of the ever so slow shipping time.

Translated reviews

M

Magalie C.

Rating: 1 out of 5

Published on 02/09/2023 à 17h29 following a purchase from 11/08/2023

Delay too long

Translated reviews

N

nathalie G.

Rating: 2 out of 5

Published on 01/09/2023 à 19h06 following a purchase from 27/07/2023

Order supposed to be delivered in less than 7 days Ordered on July 27, received on August 31, 4 days after my daughter's birthday.

Translated reviews

V

valerie G.

Rating: 3 out of 5

Published on 01/09/2023 à 16h40 following a purchase from 01/08/2023

Good delivery too long it's a shame 1 month to get the order

Translated reviews

Response from Limited Resell Published on 18/10/2023

Dear Valerie,

Because we sell rare sneakers, delivery times may be longer, depending on the pair and size chosen. Please be assured that we will make every effort to improve this situation.

However, we're delighted to hear that your experience with us has been a positive one.

We look forward to seeing you again!

A

Adiana

Rating: 2 out of 5

Published on 01/09/2023 à 07h42 following a purchase from 01/09/2023

I can understand that there is a little delay in finding certain models. But according to their website, delivery for the pair I selected was expected between 3-9 working days, ok. I received an email on August 26 (I ordered on the 19th) to let me know that my order would be delayed but that it would be paid for as a priority. It's now September 1 and I still haven't received any information e-mail. In short, I hate to put rotten notices in my mailbox, but here they are.

Translated reviews

I

IJsbrand B.

Rating: 1 out of 5

Published on 31/08/2023 à 10h36 following a purchase from 10/08/2023

Not the exact shoe I ordered

X

xavier V.

Rating: 2 out of 5

Published on 28/08/2023 à 18h53 following a purchase from 12/07/2023

Order very very long to arrive

Translated reviews

F

Fred L.

Rating: 3 out of 5

Published on 27/08/2023 à 13h12 following a purchase from 30/07/2023

Well packaged, pairs at the top 👍🏾...small downside delays not exact ...otherwise good experience...cdlt

Translated reviews

Response from Limited Resell Published on 23/10/2023

Dear Fred,

The whole team is delighted to hear that you are satisfied with your pair and with our services. Please be assured that we have taken note of your criticism concerning the processing time of your order and that we are actively working to improve this point.

N

Noa M.

Rating: 1 out of 5

Published on 26/08/2023 à 22h45 following a purchase from 14/07/2023

1 month passed before I received my order and no news.

Translated reviews

I

imane E.

Rating: 3 out of 5

Published on 26/08/2023 à 13h37 following a purchase from 11/08/2023

extremely long processing times

Translated reviews

Response from Limited Resell Published on 23/10/2023

Hello Imane,

We sincerely apologize for the exceptionally long delay. Some deliveries may take longer than expected, depending on the rarity of the item ordered. In such cases, we keep our customers informed by sending an alert message. This is how we have proceeded with you.

We hope that, even with the delay, you were satisfied with your order.

Have a nice day and see you soon,

The Limited Resell team

A

Abdelkrim B.

Rating: 3 out of 5

Published on 25/08/2023 à 10h59 following a purchase from 15/07/2023

Reliable site but very short delivery times

Translated reviews

Response from Limited Resell Published on 23/10/2023

Hello Abdelkrim,

We sincerely apologize for the exceptionally long delay. Some deliveries may take longer than expected, depending on the rarity of the item ordered. In such cases, we keep our customers informed by sending an alert message. This is how we have proceeded with you.

We hope that, even with the delay, you were satisfied with your order.

Have a nice day and see you soon,

The Limited Resell team

A

Arielle G.

Rating: 3 out of 5

Published on 24/08/2023 à 18h20 following a purchase from 18/07/2023

The article is nickel ... but level time ... it was not respected I waited for my order more than one.month when it was specified 3 to 9 days 🤔

Translated reviews

Response from Limited Resell Published on 23/10/2023

Hello Arielle,

We sincerely apologize for the exceptionally long delay. Some deliveries may take longer than expected, depending on the rarity of the item ordered. In such cases, we keep our customers informed by sending an alert message. This is how we have proceeded with you.

We hope that, even with the delay, you were satisfied with your order.

Have a nice day and see you soon,

The Limited Resell team

C

Charlotte D.

Rating: 3 out of 5

Published on 24/08/2023 à 16h00 following a purchase from 26/07/2023

More than a month to receive a pair, yet the advertised delivery time is 9 days max.

Translated reviews

Response from Limited Resell Published on 23/10/2023

Hello Charlotte,

We sincerely apologize for the exceptionally long delay. Some deliveries may take longer than expected, depending on the rarity of the item ordered. In such cases, we keep our customers informed by sending an alert message. This is how we have proceeded with you.

We hope that, even with the delay, you were satisfied with your order.

Have a nice day and see you soon,

The Limited Resell team

S

Stephan C.

Rating: 1 out of 5

Published on 24/08/2023 à 14h51 following a purchase from 29/07/2023

Incredibly long delivery times. No or too little information on estimated delivery date.

Translated reviews

M

manuel P.

Rating: 1 out of 5

Published on 24/08/2023 à 10h32 following a purchase from 24/07/2023

More than a month to get my order I had contacted you to get my order before leaving on vacation, I was told yes! But of course no order before leaving! Pair of tennis shoes supposedly in stock! False claim ! Otherwise I wouldn't have ordered! I am very disappointed and very unhappy with this experience! I asked for a commercial gesture on this order, but of course no discount on this order So indeed my opinion is very negative

Translated reviews

T

Theo I.

Rating: 1 out of 5

Published on 23/08/2023 à 21h13 following a purchase from 23/08/2023

A pair of Nike received stainedÉ it is annoying especially when we are told that the pair is verified and authenticatedÉ Too bad

Translated reviews

V

Valdy K.

Rating: 1 out of 5

Published on 23/08/2023 à 08h35 following a purchase from 25/07/2023

Bonjour, je viens par ce petit message pour vous adressez ces quelques mots, je tenais à vous dire que j'ai pas été satisfait de votre manière de livraison j'ai attendu plusieurs semaines pour recevoir ma paire alors le délai était dans 10 jours maximum franchement y avait de quoi mettre un doute sur votre application tout en sachant y a pleins d'arnaques sur les réseaux sociaux voilà ma remarque sur ce je vous souhaite une excellente journée merci.

Translated reviews

C

Chaloulou C.

Rating: 1 out of 5

Published on 17/08/2023 à 15h10 following a purchase from 17/08/2023

Disappointed as I was looking forward to my pair... Order delayed, had to cancel. I'm waiting for my refund now, hoping they'll do it...

Translated reviews

A

Ahmed B.

Rating: 2 out of 5

Published on 17/08/2023 à 13h03 following a purchase from 25/07/2023

Shoes are good, delivery time the worst I ever experienced.

A

Alain-Bruno R.

Rating: 3 out of 5

Published on 17/08/2023 à 10h44 following a purchase from 23/07/2023

Delivery time much too long instead of the 3 to 8 days announced! It took about 3 weeks...

Translated reviews

Response from Limited Resell Published on 22/08/2023

Hello Alain-Bruno,

We apologize for the delay in your order. We sell rare pairs from limited editions. In this context, lead times may be longer depending on the rarity of the model and the size chosen. We're also delighted to hear that your experience has been positive! We look forward to seeing you again :)

Have a nice day,

The Limited Resell team

P

Paul W.

Rating: 1 out of 5

Published on 16/08/2023 à 09h51 following a purchase from 29/06/2023

Very slow, took over 2 months to arrive. If you’re in no hurry then no problem.

M

Mohamed E.

Rating: 3 out of 5

Published on 15/08/2023 à 09h20 following a purchase from 30/07/2023

I am satisfied with the product. The delivery time is too long.

Translated reviews

Response from Limited Resell Published on 16/08/2023

Dear Mohamed,

Because we sell rare sneakers, delivery times may be longer depending on the pair and size chosen. We apologize for this inconvenience, however, and are already working to improve this situation.

We're delighted to hear that your experience with us has been a positive one.

We look forward to seeing you again!

M

Martine G.

Rating: 3 out of 5

Published on 13/08/2023 à 14h19 following a purchase from 24/07/2023

The delivery time is extremely long! As for the product itself, I'll see when I give it to my grandson for his birthday.

Translated reviews

Response from Limited Resell Published on 16/08/2023

Hello Martine,

We apologize for the delay in your order. We sell rare pairs from limited editions. In this context, lead times may be longer depending on the rarity of the model and size you have ordered.

Have a nice day,

The Limited Resell team

A

Anne-Laure L.

Rating: 3 out of 5

Published on 12/08/2023 à 17h11 following a purchase from 08/07/2023

Product conforms, but delivery times are far too long (one month) and the order tracking is not updated, forcing the customer to contact customer service several times. It would be preferable to specify at the time of ordering the exact delivery time for the product, depending on its location.

Translated reviews

Response from Limited Resell Published on 16/08/2023

Hello Anne-Laure,

We sincerely apologize for the exceptionally long delay. Some deliveries may take longer than expected, depending on the rarity of the item ordered. In such cases, we keep our customers informed by sending an alert message. This is how we have proceeded with you.

Nevertheless, we are delighted to hear that you are satisfied with your order.

Have a nice day and see you soon,

The Limited Resell team

A

Amélie O.

Rating: 3 out of 5

Published on 11/08/2023 à 07h29 following a purchase from 11/08/2023

Order placed on 17/07. Delivery time announced 3 to 6 days. Order received 08/08... With a delivery charge, too bad!!!

Translated reviews

A

Amélie V.

Rating: 3 out of 5

Published on 10/08/2023 à 10h32 following a purchase from 17/07/2023

Order placed on 17/07. Delivery time announced 3 to 6 days. Order received 08/08... With a delivery charge, too bad!!!

Translated reviews

Response from Limited Resell Published on 22/08/2023

Hello Amélie,

We apologize for the delay in your order. We sell rare pairs in limited editions. In this context, lead times may be longer depending on the rarity of the model and the size chosen. In addition, in accordance with our General Terms and Conditions, we offer free delivery on orders over €250. As your order was for a lower price, you could not benefit from this offer. We're also delighted to hear that your experience has been a positive one! We look forward to seeing you again :)

Have a nice day,

The Limited Resell team

F

Florent G.

Rating: 3 out of 5

Published on 09/08/2023 à 20h30 following a purchase from 10/07/2023

Very long lead time, almost 1 month. Very nice shoe!

Translated reviews

Response from Limited Resell Published on 22/08/2023

Dear Florent,

Because we sell rare sneakers, delivery times may be longer depending on the pair and size chosen. However, we take your criticism seriously and are already working to improve our delivery times.

We're delighted to hear that your experience with us has been a positive one.

We look forward to seeing you again!