Reviews Limited Resell : Discover customer reviews from limitedresell.com (Page 5)

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Sylvie M.

Published on 31/03/2023 à 03h59 following a purchase from 09/03/2023

Long delivery time and price variation depending on the size.

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Lisa-Lou H.

Published on 24/03/2023 à 10h56 following a purchase from 03/02/2023

Order made on February 03, 2023, received on March 22, 2023 ... Misleading delivery times. Customer service unreachable by phone. Apology gift for the delay, a pair of socks ..... for a pair of sneakers worth 500€. I will not recommend this site.

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ERIC L.

Published on 12/03/2023 à 11h50 following a purchase from 18/02/2023

Top product. Packaging at the top. But only 3 stars, because the delivery time was not respected.

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Response from Limited Resell Published on 24/03/2023

Hello Eric,

We apologize for the delay of your order. We sell rare pairs from limited editions. In this context, the delays may indeed be longer depending on the rarity of the model and the size chosen. We are also very happy to hear that your experience has been positive! We look forward to seeing you again :)

Very nice day,

The Limited Resell team

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Maryam C.

Published on 10/03/2023 à 11h31 following a purchase from 12/02/2023

On the picture kes samba have a sole much clearer than those I received Do not respect the time promised when ordering Order received 3 weeks later when a maximum of 9 days is announced

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Mélissa R.

Published on 08/03/2023 à 14h28 following a purchase from 29/01/2023

One month delay in delivery for a pair of shoes at almost 400€. Delays are things that happen and understandable. However, to reach the customer service and have an explanation, you have to be patient. After several calls and many emails WITHOUT ANSWER a consultant, offers me 25€ of purchase on a next order. But one thing is for sure, having made dozens of calls without any answer, an adviser who hangs up on me, and without any news of a pair of shoes at 400€ one month after the order, I don't intend to recommend them! This coupon is useless, especially since a consultant told me that if I didn't receive the pair by date X a refund was possible, and well, the moral of the story is that I never got a refund! Fortunately for me I had ordered these shoes in size 44 and they kindly put me a gift in the box, a pair of socks in size 36! Go find the logic ... I highly recommend competing and better known sites (where customer service will find you a real solution) because if you have a problem with them do not expect a real commercial gesture from them.

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christopher L.

Published on 03/03/2023 à 14h39 following a purchase from 14/02/2023

Article conforms but delivery time not respected at all unfortunately

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Response from Limited Resell Published on 24/03/2023

Hello Christopher,

We apologize for the delay in your order. We sell rare pairs of shoes from limited editions. In this context, the delivery time may be longer depending on the rarity of the model and the size chosen. We are also very happy to hear that your experience has been positive! We look forward to seeing you again :)

Very nice day,

The Limited Resell team

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Anis M.

Published on 02/03/2023 à 09h20 following a purchase from 27/01/2023

they do not respect the conditions of return to the EU zone. they do everything to prevent us from making a return, even pushing back the deadline for giving a return ticket to exceed the 14 days required.

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Eric N.

Published on 16/02/2023 à 18h08 following a purchase from 19/01/2023

Delay too long, email in spam...contact for tracking my order top 👍 who reassured me 👍 product compliant 👍👍🤗🤗

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Response from Limited Resell Published on 13/11/2023

Hello Eric,

We apologize for the delay in your order. We sell rare pairs from limited editions. In this context, lead times may be longer depending on the rarity of the model and the size chosen. We're also delighted to hear that your experience has been a positive one! We look forward to seeing you again :)

Have a nice day,

The Limited Resell team

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Lauriane R.

Published on 16/02/2023 à 04h56 following a purchase from 17/01/2023

Too happy with my order

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Ilana A.

Published on 05/02/2023 à 17h32 following a purchase from 30/12/2022

Unfortunately, I can't give a positive review because I received my pair after one month. Especially since while waiting for my pair I tried many times to contact the customer service who was always busy, I could never talk to a consultant, NEVER. I sent 4 emails during the whole process, and I always received the same answer "your pair is on its way to our premises". Yet I had already ordered a pair of dunks on the website and everything went well. I still want to mention the customer gesture, having offered me a pair of Nike socks to apologize for the delay. I can't say that I won't recommend the site because I had 2 different experiences, but as you can see, there are surprises.

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Response from Limited Resell Published on 14/11/2023

Hello Ilana,

We sincerely apologize for the exceptionally long delay. Some deliveries may take longer than expected, depending on the rarity of the item ordered. In such cases, we keep our customers informed by sending an alert message. This is how we have proceeded with you.

We hope that, even with the delay, you were satisfied with your order.

Have a nice day and see you soon,

The Limited Resell team

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Pascal J.

Published on 04/02/2023 à 22h34 following a purchase from 18/12/2022

More than 6 weeks to receive an order that was supposed to be delivered in 6 days ... this is not serious

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Response from Limited Resell Published on 14/11/2023

Hello Pascal,

We sincerely apologize for the exceptionally long delay. Some deliveries may take longer than expected, depending on the rarity of the item ordered. In such cases, we keep our customers informed by sending an alert message. This is how we have proceeded with you.

We hope that, even with the delay, you were satisfied with your order.

Have a nice day and see you soon,

The Limited Resell team

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Eunice K.

Published on 04/02/2023 à 14h46 following a purchase from 20/01/2023

Very bad experience I orderded the nike air jordan true blue mid size adults and got the kids version. Paid for adult edition

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Ali O.

Published on 30/01/2023 à 10h16 following a purchase from 31/12/2022

I placed an order for 3 pairs since 31/12! I received the 2nd pair on the 23/01 and when I sent an email regarding the 3rd I got the answer that it was delivered and a confirmation email was sent to you! I asked for a copy of the email and I'm waiting for an answer! Moreover, impossible to reach them by phone!

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Response from Limited Resell Published on 14/11/2023

Hello Ali,

We are very sorry that your experience with us was inconclusive. If you wish, we can look into the matter further so that this does not happen again. Would you be able to provide Customer Service with the order reference or the name under which you placed your order? As soon as we receive this information, we'll do everything we can to solve your problem as quickly as possible.

Have a nice day,

The Limited Resell team

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MARINE G.

Published on 29/01/2023 à 14h30 following a purchase from 12/01/2023

Product conforms and well packaged... but delivery is really too long, more than 3 weeks...

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Response from Limited Resell Published on 14/11/2023

Hello Marine,

We apologize for the delay in your order. We sell rare pairs in limited editions. In this context, lead times may be longer depending on the rarity of the model and the size chosen. We're also delighted to hear that your experience has been a positive one! We look forward to seeing you again :)

Have a nice day,

The Limited Resell team

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François N.

Published on 28/01/2023 à 09h49 following a purchase from 04/01/2023

Doubt on the authenticity because I have several Air Jordan models in 12.5 US that fit me perfectly and this one is slightly too small ...

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Response from Limited Resell Published on 14/11/2023

François,

We want to assure you that all our sneakers are 100% authentic. We work with reputable suppliers and follow strict quality control procedures to guarantee the authenticity and quality of our products. If you have any further questions or require assistance, please do not hesitate to contact us.

Have a wonderful day!

The Limited Resell team.

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Aymeric L.

Published on 27/01/2023 à 11h28 following a purchase from 25/12/2022

The pairs are good but the wait is too long I received but pairs in 1 month

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Response from Limited Resell Published on 14/11/2023

Dear Aymeric,

The whole team is delighted to hear that you are satisfied with your pair and with our services. Please be assured that we have taken note of your criticism concerning the processing time of your order and that we are actively working to improve this point.

Have a nice day!

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Virgile Kelvin H.

Published on 27/01/2023 à 03h07 following a purchase from 24/12/2022

2 months of waiting for the basketball in more .your basketball is fake 100%

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Response from Limited Resell Published on 14/11/2023

dear Virgil,

We understand your concern about the waiting time for the sneakers and apologize for any inconvenience caused. We would like to assure you that all our items, including the sneakers, are 100% authentic. We work with reputable suppliers and follow strict quality control procedures to guarantee the authenticity and quality of our products. If you have any further questions or require assistance, please do not hesitate to contact us.

Have a wonderful day!

The Limited Resell team.

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sophia D.

Published on 27/01/2023 à 02h06 following a purchase from 25/12/2022

The delay was one month for my order. Very disappointed with the lack of information on the follow-up of my order. I don't think I would recommend this site.

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Response from Limited Resell Published on 14/11/2023

Hello Sophia,

We apologize for the delay in your order. We sell rare pairs from limited editions. In this context, lead times may be longer depending on the rarity of the model and size you have ordered.

Have a nice day,

The Limited Resell team

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Joachim L.

Published on 25/01/2023 à 14h53 following a purchase from 29/12/2022

Non-existent customer service. I do not recommend

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Response from Limited Resell Published on 15/11/2023

Dear Joachim,

Thank you for taking the time to share your thoughts. We are sorry to hear that your experience did not live up to your expectations. However, this was an exceptional case and we will do our utmost to ensure that it does not happen again. We would be delighted to make a difference if you were to give us a second chance in the future.

A very nice day from the Limited Resell team.

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Franck C.

Published on 25/01/2023 à 10h20 following a purchase from 08/01/2023

The product is not comfortable and very narrow at the foot level. I would like to return it! 250€ for a sneaker, it stings and it's very disappointing. The insole is not detachable, the tongue of the foot is 2mm thick. Nike a shame, it's not the Jordan of 1980!

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Aznive T.

Published on 21/01/2023 à 11h31 following a purchase from 08/01/2023

Package received much too late, almost 3 weeks!

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Response from Limited Resell Published on 15/11/2023

Hello Aznive
We sincerely apologize for the exceptionally long delay. Some deliveries may take longer than expected, depending on the rarity of the item ordered. In such cases, we keep our customers informed by sending an alert message. This is how we have proceeded with you.

We hope that, even with the delay, you were satisfied with your order.

Have a nice day and see you soon,

The Limited Resell team

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Aloïs A.

Published on 19/01/2023 à 20h57 following a purchase from 01/01/2023

Delivery a little long but product at the top! The only drawback is the lack of response from my email regarding a question I had

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Response from Limited Resell Published on 15/11/2023

Dear Aloïs,

The whole team is delighted to hear that you are satisfied with your pair and with our services. Please know that we have taken note of your criticism concerning the response times of our customer service department and that we are actively working to improve this point.

We look forward to seeing you again!

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Ouijdane I.

Published on 18/01/2023 à 20h58 following a purchase from 24/12/2022

The package took a long time to arrive

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Response from Limited Resell Published on 15/11/2023

Hello Ouijdane,
We sincerely apologize for the exceptionally long delay. Some deliveries may take longer than expected, depending on the rarity of the item ordered. In such cases, we keep our customers informed by sending an alert message. This is how we have proceeded with you.

We hope that, even with the delay, you were satisfied with your order.

Have a nice day and see you soon,

The Limited Resell team

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David B.

Published on 17/01/2023 à 11h29 following a purchase from 16/12/2022

I am very disappointed, they say the delivery time is 10 to 12 business days, but it is far from being the case. I placed my order on December 16, I received it on January 16. And when you send the emails you don't get any answer. I could not recommend this site to anyone, it is not reliable.

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Response from Limited Resell Published on 15/11/2023

David,
We sincerely apologize for the exceptionally long delay. Some deliveries may take longer than expected, depending on the rarity of the item ordered. In such cases, we keep our customers informed by sending an alert message. This is how we have proceeded with you.

We hope that, even with the delay, you were satisfied with your order.

Have a nice day and see you soon,

The Limited Resell team

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Lolita H.

Published on 15/01/2023 à 13h44 following a purchase from 15/12/2022

I do not recommend at all order received after 1 month. Zero customer service. Big defects on the pair I do not recommend

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Response from Limited Resell Published on 15/11/2023

Hello Lolita,

We're very sorry that your experience with us was inconclusive. If you wish, we can look into the matter further so that this does not happen again. Would you be able to provide Customer Service with the order reference or the name under which you placed your order? As soon as we receive this information, we'll do everything we can to solve your problem as quickly as possible.

Have a nice day,

The Limited Resell team

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Sarah B.

Published on 14/01/2023 à 14h34 following a purchase from 14/12/2022

Estimated delivery time of 1 week basic...I waited 1 month. I did however receive the pair in good condition.

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Response from Limited Resell Published on 15/11/2023

Hello Sarah,

We apologize for the delay in your order. We sell rare pairs in limited editions. In this context, lead times may be longer depending on the rarity of the model and the size chosen. We're also delighted to hear that your experience has been a positive one! We look forward to seeing you again :)

Have a nice day,

The Limited Resell team

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Laetitia T.

Published on 14/01/2023 à 12h43 following a purchase from 08/12/2022

Quality product but the delay was very long: 1 month of waiting. I had to call again to get news or to make sure that the process was moving forward in terms of preparation.

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Response from Limited Resell Published on 15/11/2023

Hello Laetitia,

We apologize for the delay in your order. We sell rare pairs from limited editions. In this context, lead times may be longer depending on the rarity of the model and the size chosen. We're also delighted to hear that your experience has been a positive one! We look forward to seeing you again :)

Have a nice day,

The Limited Resell team

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Flavie V.

Published on 12/01/2023 à 05h55 following a purchase from 09/12/2022

I was not satisfied with my order which was placed on 9/12 and received on 10/01, although it was guaranteed before the holiday! Unreachable service by phone to know the progress of the order, yet they answer the emails just to say they are sorry that the order is late and that they will offer you a gift to compensate you for the delay in delivery: indeed a pair of socks in 35 while you order 44 in sneakers, thank you Limited resell 🤦🏽♀️

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Elise B.

Published on 09/01/2023 à 06h27 following a purchase from 17/12/2022

Delays much longer, on the site delays of 5 days order placed on 16/12 and received on 5/01. Otherwise beautiful shoes with certificate of conformity and very interesting prices!

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Response from Limited Resell Published on 13/01/2023

Hello Elise,

We apologize for the delay of your order. We sell rare pairs from limited editions. In this context, delays may indeed be longer depending on the rarity of the model and the size. We are also very happy to hear that your experience has been positive! We look forward to seeing you again :)

Very nice day,

The Limited Resell team

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William B.

Published on 06/01/2023 à 22h00 following a purchase from 18/12/2022

Delivery a little long, customer service a little slow to respond, otherwise well packaged order and great product with a certificate of compliance.

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Response from Limited Resell Published on 13/01/2023

Hello William,

We apologize for the delay of your order. We sell rare pairs from limited editions. In this context, the delays can indeed be lengthened according to the rarity of the model and the size. Concerning the response time, we are now sending the information to the customer service. We will try to do better in the future. On the other hand, we are very happy to hear that your experience remains positive! We look forward to seeing you again :)

Have a nice day,

The Limited Resell team

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Sébastien B.

Published on 06/01/2023 à 17h16 following a purchase from 21/12/2022

If I could have put no stars I would have done it. First order placed 1 month before Christmas, no news from them for days, do not answer the phone and finally answer my 3rd email to tell me without further explanation that my order would not arrive for Christmas (while the maximum time indicated on the site is 15 days). To finally cancel my order on December 21 for a product received with a defect.... Deplorable communication, they spoiled my Christmas. Added to that, the refund of my order took 2 weeks (320€ anyway). Run away from this site, there are others much more serious.

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Virginie L.

Published on 05/01/2023 à 16h36 following a purchase from 15/12/2022

Order not received before Christmas. Received only yesterday, I asked for a refund (I had previously asked not to deliver to avoid this return at my expense, but this is not the procedure ...). So I asked for a return, no answer to my email since yesterday and nobody picks up the phone

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Anthony A.

Published on 04/01/2023 à 17h50 following a purchase from 11/12/2022

Very bad management of the orders delays supposedly between 3 and 12 days for the delivery and me almost 1 month so very disappointed

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Response from Limited Resell Published on 20/11/2023

Hello Anthony,

We sincerely apologize for the exceptionally long delay. Some deliveries may take longer than expected, depending on the rarity of the item ordered. In such cases, we keep our customers informed by sending an alert message. This is how we have proceeded with you.

We hope that, even with the delay, you were satisfied with your order.

Have a nice day and see you soon,

The Limited Resell team

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Yoann B.

Published on 04/01/2023 à 17h34 following a purchase from 07/12/2022

Order placed on December 07 with an announcement delivered before Christmas ... Delivery times on the site between 3 and 9 days. I received my sneakers on January 03, impossible to contact by phone the site, response by mail after 3 days and with a ready-made answer. Nice for a Christmas gift ... nothing to say about the sneakers on the other hand. Misleading advertising on the site about the delays.

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Response from Limited Resell Published on 20/11/2023

Hello Yoann,

We sincerely apologize for the exceptionally long delay. Some deliveries may take longer than expected, depending on the rarity of the item ordered. In such cases, we keep our customers informed by sending an alert message. This is how we have proceeded with you.

We hope that, even with the delay, you were satisfied with your order.

Have a nice day and see you soon,

The Limited Resell team

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JEAN FRANCOIS M.

Published on 01/01/2023 à 15h16 following a purchase from 07/12/2022

package arrived torn and with a considerable delay.

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Valérie S.

Published on 31/12/2022 à 17h58 following a purchase from 23/11/2022

Order placed in November and delivered after Christmas

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Laurent C.

Published on 31/12/2022 à 09h48 following a purchase from 06/12/2022

The product is top and conforms to what I wanted so nothing to complain about. On the other hand, customer service is very limited, reaching someone is an absolute pain. Maybe I'm a special case but I'm very disappointed with the way the information requests are managed. Also very long delay for my parcel which arrived 21 days after my order so it's a shame for a Christmas gift to arrive on the 27th.

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Mikael J.

Published on 29/12/2022 à 13h39 following a purchase from 15/12/2022

Guaranteed delivery for Christmas, package received on December 27... complicated when it's a gift for a child...

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Response from Limited Resell Published on 03/01/2023

Dear Mikael,

Thank you for taking the time to share your experience. We are sorry to hear that your experience did not meet your expectations. However, this was an exceptional case and we will do our best to ensure that it does not happen again. If you would like to share any details about your problem, please do not hesitate to contact our customer service. We would also be happy to change the situation if you decide to give us a second chance in the future.

A very nice day from the Limited Resell team

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Elia A.

Published on 23/12/2022 à 17h19 following a purchase from 30/11/2022

Very disappointed one month to receive the article ordered for Christmas that I had to go and get. No answer to my emails before 15 days nor any possibility to reach them by phone. I was supposed to have a gift and I got nothing. I will not repeat the experience.

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Response from Limited Resell Published on 20/11/2023

Hello Elia,

We sincerely apologize for the exceptionally long delay. Some deliveries may take longer than expected, depending on the rarity of the item ordered. In such cases, we keep our customers informed by sending an alert message. This is how we have proceeded with you.

We hope that, even with the delay, you were satisfied with your order.

Have a nice day and see you soon,

The Limited Resell team

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Caroline R.

Published on 23/12/2022 à 16h43 following a purchase from 25/10/2022

I have 2 different opinions: - very bad concerning the delivery time 2 months passed between my order and my delivery it would be necessary to re-examine your policy of customer follow-up. Why wait to be reminded when a problem occurs on an order but this seems to be recurrent on your site. - I am very satisfied with my pair of shoes. Sincerely

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Customer reviews of Limited Resell

Reviews 1 and 3 stars

Reviews 1 and 3 stars

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