Thank you for your message! Our team does indeed do everything possible to provide you with a fast and quality service. We are delighted that you were able to see this!
Have a nice day,
The Limited Resell team
A
ALEXANDRE F.
Rating: 4 out of 5
following a purchase from 17/03/2023
Beautiful packaging, very very neat.
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Response from Limited Resell
Hello Alexandre,
We are indeed doing our best to bring you full satisfaction. We are delighted to see that our work has paid off. We hope that this experience with us is just the beginning of a long story!
Have a nice day,
The Limited Resell Team
S
Sebastien C.
Rating: 4 out of 5
following a purchase from 12/03/2023
Delay a little long but very satisfied in the end. I recommend it.
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Response from Limited Resell
Hello Sébastien,
We apologize for the delay of your order. We sell rare pairs from limited editions. In this context, delays can indeed be extended depending on the rarity of the model and the size chosen. We are also very happy to hear that your experience has been positive! We look forward to seeing you again :)
Very nice day,
The Limited Resell team
G
Giuseppe B.
Rating: 4 out of 5
following a purchase from 16/03/2023
Satisfied! However, the price is much more expensive than on other sites
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Response from Limited Resell
Thank you for your trust Giuseppe!
Indeed, the price of the sneakers can sometimes seem quite high. However, it is justified by the rarity of the pairs that we make available.
We are delighted to hear that you are still satisfied with our services.
See you at Limited Resell!
S
Steven W.
Rating: 4 out of 5
following a purchase from 08/03/2023
Perfect
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Lisa-Lou H.
Rating: 1 out of 5
following a purchase from 03/02/2023
Order made on February 03, 2023, received on March 22, 2023 ... Misleading delivery times. Customer service unreachable by phone. Apology gift for the delay, a pair of socks ..... for a pair of sneakers worth 500€. I will not recommend this site.
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Anouar K.
Rating: 4 out of 5
following a purchase from 09/02/2023
Delivery time abused more than 1 month and a half but nothing to say about the product perfect
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Response from Limited Resell
Hello Anouar,
We apologize for the delay of your order. We sell rare pairs from limited editions. In this context, delays can indeed be extended depending on the rarity of the model and the size. We are also very happy to hear that your experience has been positive! We look forward to seeing you again :)
Very nice day,
The Limited Resell team
T
Trésor B.
Rating: 4 out of 5
following a purchase from 07/03/2023
Very nice shoe jordan but delivery too long it's a shame
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Response from Limited Resell
Hello,
We apologize for the delay of your order. We sell rare pairs from limited editions. In this context, delays may indeed be longer depending on the rarity of the model and the size. We are also very happy to hear that your experience has been positive! We look forward to seeing you again :)
Very nice day,
The Limited Resell team
A
Audrey J.
Rating: 4 out of 5
following a purchase from 17/02/2023
Shoes well received and very nice. Very nice customer service. However the delivery is very very long.
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Response from Limited Resell
Dear Audrey,
The Limited Resell team would like to thank you for taking the time to share your opinion of us. We are delighted to read that you particularly appreciated the professionalism and kindness of our teams.
We hope to see you soon on our site!
Have a nice day,
The Limited Resell team
G
Gisèle D.
Rating: 4 out of 5
following a purchase from 26/02/2023
Order well received, shoes at the top. Treatment a little long to receive the order. Thanks to you
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Response from Limited Resell
Hello Gisèle,
We apologize for the delay of your order. We sell rare pairs of shoes from limited editions. In this context, delays may indeed be longer depending on the rarity of the model and the size. We are also very happy to hear that your experience has been positive! We look forward to seeing you again :)
Very nice day,
The Limited Resell team
T
TIANA O.
Rating: 4 out of 5
following a purchase from 05/02/2023
The packaging was well done, the box was top notch and the delivery was excellent. The only problem is that the delivery time, which was supposed to be 3 weeks, was more than 4 weeks. To see for the next order.
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Response from Limited Resell
Hello Tiana,
We apologize for the delay of your order. We sell rare pairs from limited editions. In this context, the delivery time may be longer depending on the rarity of the model and the size chosen. We are also very happy to hear that your experience has been positive! We look forward to seeing you again :)
Very nice day,
The Limited Resell team
C
Célia S.
Rating: 4 out of 5
following a purchase from 19/02/2023
Very satisfied
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Response from Limited Resell
Hello Celia,
Thank you very much for your review. We are delighted that your experience at Limited Resell was a success.
We look forward to seeing you again!
M
Maryam C.
Rating: 1 out of 5
following a purchase from 12/02/2023
On the picture kes samba have a sole much clearer than those I received Do not respect the time promised when ordering Order received 3 weeks later when a maximum of 9 days is announced
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Mélissa R.
Rating: 1 out of 5
following a purchase from 29/01/2023
One month delay in delivery for a pair of shoes at almost 400€. Delays are things that happen and understandable. However, to reach the customer service and have an explanation, you have to be patient. After several calls and many emails WITHOUT ANSWER a consultant, offers me 25€ of purchase on a next order. But one thing is for sure, having made dozens of calls without any answer, an adviser who hangs up on me, and without any news of a pair of shoes at 400€ one month after the order, I don't intend to recommend them! This coupon is useless, especially since a consultant told me that if I didn't receive the pair by date X a refund was possible, and well, the moral of the story is that I never got a refund! Fortunately for me I had ordered these shoes in size 44 and they kindly put me a gift in the box, a pair of socks in size 36! Go find the logic ... I highly recommend competing and better known sites (where customer service will find you a real solution) because if you have a problem with them do not expect a real commercial gesture from them.
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A
Antoine T.
Rating: 4 out of 5
following a purchase from 15/12/2022
Always very nice pairs of sneakers, top quality and holds very well over time Only negative point, the processing time of the order and shipping is very long Always need to relaunch by mail, to know where it is
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Response from Limited Resell
Dear Antoine,
Indeed, because we sell rare sneakers, it can happen that the delivery time is extended depending on the pair and the size chosen. We are sorry to hear that you are not fully satisfied with our response time. Please know that we are working hard to improve this point.
However, we are very happy to know that your experience with us remains positive.
We look forward to seeing you again!
A
Anis M.
Rating: 1 out of 5
following a purchase from 27/01/2023
they do not respect the conditions of return to the EU zone. they do everything to prevent us from making a return, even pushing back the deadline for giving a return ticket to exceed the 14 days required.
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sophie D.
Rating: 4 out of 5
following a purchase from 03/02/2023
Perfect item, compliant Except for a very long delay due to a delay at customs
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Response from Limited Resell
Sophie,
Thank you so much for your comment! We are delighted to hear that you enjoyed your experience at Limited Resell. Unfortunately, we can't do anything about customs.
Hope to see you again soon!
Have a nice day,
The Limited Resell team
R
Raphael G.
Rating: 4 out of 5
following a purchase from 04/02/2023
The limited resale was great, they updated me every time my order went through, I 100% recommend using the limited resale in the future
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Response from Limited Resell
Raphael,
Thank you for this very flattering comment! We're delighted you enjoyed your experience and look forward to seeing you again at Limited Resell.
All the best and see you soon on our platform!
J
John M.
Rating: 4 out of 5
following a purchase from 29/01/2023
Order received ! A long chuya but optimal quality.
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Response from Limited Resell
Hello John,
We apologize for the delay in your order. We sell rare pairs in limited editions. In this context, lead times may be longer depending on the rarity of the model and the size chosen. We're also delighted to hear that your experience has been a positive one! We look forward to seeing you again :)
Have a nice day,
The Limited Resell team
K
Kevin C.
Rating: 4 out of 5
following a purchase from 26/01/2023
New and authentic pair, very happy with the pair which is beautiful! Small downside on the tracking and delivery time. I would have liked a more regular follow-up on the progress of the order. Otherwise it's great, I recommend it.
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Response from Limited Resell
Hello Kevin,
Thank you very much for your feedback. We have taken note of your suggestion concerning the tracking of your order and we will try to rectify this as soon as possible.
We look forward to seeing you again!
Limited Resell
M
miguel G.
Rating: 4 out of 5
following a purchase from 23/01/2023
Es verdad que ha tardado..pero valió la pena la espera. Todo bien!
E
Emilie M.
Rating: 4 out of 5
following a purchase from 21/01/2023
Despite a long delivery time and a high price premium, the shoes are in perfect condition and I appreciate the guarantee of authenticity
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Response from Limited Resell
Thank you for your confidence Emilie!
Indeed, the price of sneakers can sometimes seem rather high. However, this is justified by the rarity of the pairs we offer. It's also because we offer rare pairs of sneakers that delivery times can be longer.
We're delighted to hear that you're still satisfied with our services.
Until next time!
I
Ilana A.
Rating: 1 out of 5
following a purchase from 30/12/2022
Unfortunately, I can't give a positive review because I received my pair after one month. Especially since while waiting for my pair I tried many times to contact the customer service who was always busy, I could never talk to a consultant, NEVER. I sent 4 emails during the whole process, and I always received the same answer "your pair is on its way to our premises". Yet I had already ordered a pair of dunks on the website and everything went well. I still want to mention the customer gesture, having offered me a pair of Nike socks to apologize for the delay. I can't say that I won't recommend the site because I had 2 different experiences, but as you can see, there are surprises.
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Response from Limited Resell
Hello Ilana,
We sincerely apologize for the exceptionally long delay. Some deliveries may take longer than expected, depending on the rarity of the item ordered. In such cases, we keep our customers informed by sending an alert message. This is how we have proceeded with you.
We hope that, even with the delay, you were satisfied with your order.
Have a nice day and see you soon,
The Limited Resell team
P
Pascal J.
Rating: 1 out of 5
following a purchase from 18/12/2022
More than 6 weeks to receive an order that was supposed to be delivered in 6 days ... this is not serious
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Response from Limited Resell
Hello Pascal,
We sincerely apologize for the exceptionally long delay. Some deliveries may take longer than expected, depending on the rarity of the item ordered. In such cases, we keep our customers informed by sending an alert message. This is how we have proceeded with you.
We hope that, even with the delay, you were satisfied with your order.
Have a nice day and see you soon,
The Limited Resell team
S
Sophie B.
Rating: 4 out of 5
following a purchase from 07/01/2023
Very good. Air Jordan in perfect condition but customer service difficult to contact and shipping/delivery over a month after order. I was not warned that it could take so long. Too bad.
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Response from Limited Resell
Hello Sophie,
Thank you for your feedback. Please be assured that we will do our utmost to provide you with better service in the future. As part of our ongoing efforts to improve our offer, please do not hesitate to write directly to our customer service department to describe your problem and/or any other suggestions you may have.
We hope to see you again soon!
The Limited Resell team
E
Eunice K.
Rating: 1 out of 5
following a purchase from 20/01/2023
Very bad experience I orderded the nike air jordan true blue mid size adults and got the kids version. Paid for adult edition
A
Ali O.
Rating: 1 out of 5
following a purchase from 31/12/2022
I placed an order for 3 pairs since 31/12! I received the 2nd pair on the 23/01 and when I sent an email regarding the 3rd I got the answer that it was delivered and a confirmation email was sent to you! I asked for a copy of the email and I'm waiting for an answer! Moreover, impossible to reach them by phone!
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Response from Limited Resell
Hello Ali,
We are very sorry that your experience with us was inconclusive. If you wish, we can look into the matter further so that this does not happen again. Would you be able to provide Customer Service with the order reference or the name under which you placed your order? As soon as we receive this information, we'll do everything we can to solve your problem as quickly as possible.
Have a nice day,
The Limited Resell team
V
Virgile Kelvin H.
Rating: 1 out of 5
following a purchase from 24/12/2022
2 months of waiting for the basketball in more .your basketball is fake 100%
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Response from Limited Resell
dear Virgil,
We understand your concern about the waiting time for the sneakers and apologize for any inconvenience caused. We would like to assure you that all our items, including the sneakers, are 100% authentic. We work with reputable suppliers and follow strict quality control procedures to guarantee the authenticity and quality of our products. If you have any further questions or require assistance, please do not hesitate to contact us.
Have a wonderful day!
The Limited Resell team.
S
sophia D.
Rating: 1 out of 5
following a purchase from 25/12/2022
The delay was one month for my order. Very disappointed with the lack of information on the follow-up of my order. I don't think I would recommend this site.
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Response from Limited Resell
Hello Sophia,
We apologize for the delay in your order. We sell rare pairs from limited editions. In this context, lead times may be longer depending on the rarity of the model and size you have ordered.
Have a nice day,
The Limited Resell team
A
Alessandro S.
Rating: 4 out of 5
following a purchase from 27/12/2022
easy to use website, clear and complete information. Perfect shoes, authentic, no defects. Delivery time one month and not 3 to 9 days as indicated, but it was not a problem.
O
olivier C.
Rating: 4 out of 5
following a purchase from 02/01/2023
Product conforms to my expectations, but there is a lot of waiting between the order and the delivery. On the other hand, this is a very good site, thanks to all the team.
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Response from Limited Resell
Dear Olivier,
Because we sell rare sneakers, delivery times may be longer depending on the pair and size chosen. We are therefore sorry to hear that you are not fully satisfied with our response time. Please be assured that we will make every effort to improve this situation.
However, we are delighted that your experience with us remains positive.
We look forward to seeing you again!
J
Joachim L.
Rating: 1 out of 5
following a purchase from 29/12/2022
Non-existent customer service. I do not recommend
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Response from Limited Resell
Dear Joachim,
Thank you for taking the time to share your thoughts. We are sorry to hear that your experience did not live up to your expectations. However, this was an exceptional case and we will do our utmost to ensure that it does not happen again. We would be delighted to make a difference if you were to give us a second chance in the future.
A very nice day from the Limited Resell team.
M
Maxime S.
Rating: 4 out of 5
following a purchase from 30/12/2022
The pair is really beautiful, with the certificate of authenticity, everything fits, the delays are correct, very professional service, I highly recommend Limited Resell.
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Response from Limited Resell
Thanks for this great comment Maxime!
We do our best to meet your expectations and are very happy to see that our work pays off.
Don't hesitate to visit us again!
Have a nice day :)
G
Guillaume R.
Rating: 4 out of 5
following a purchase from 30/12/2022
Delivery time 20 days but it was worth the wait.
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Response from Limited Resell
Hello Guillaume,
Thank you very much for your review. We're delighted that your experience with Limited Resell was a success.
We look forward to seeing you again!
O
Ouijdane I.
Rating: 1 out of 5
following a purchase from 24/12/2022
The package took a long time to arrive
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Response from Limited Resell
Hello Ouijdane,
We sincerely apologize for the exceptionally long delay. Some deliveries may take longer than expected, depending on the rarity of the item ordered. In such cases, we keep our customers informed by sending an alert message. This is how we have proceeded with you.
We hope that, even with the delay, you were satisfied with your order.
Have a nice day and see you soon,
The Limited Resell team
D
David B.
Rating: 1 out of 5
following a purchase from 16/12/2022
I am very disappointed, they say the delivery time is 10 to 12 business days, but it is far from being the case. I placed my order on December 16, I received it on January 16. And when you send the emails you don't get any answer. I could not recommend this site to anyone, it is not reliable.
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Response from Limited Resell
David,
We sincerely apologize for the exceptionally long delay. Some deliveries may take longer than expected, depending on the rarity of the item ordered. In such cases, we keep our customers informed by sending an alert message. This is how we have proceeded with you.
We hope that, even with the delay, you were satisfied with your order.
Have a nice day and see you soon,
The Limited Resell team
L
Lolita H.
Rating: 1 out of 5
following a purchase from 15/12/2022
I do not recommend at all order received after 1 month. Zero customer service. Big defects on the pair I do not recommend
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Response from Limited Resell
Hello Lolita,
We're very sorry that your experience with us was inconclusive. If you wish, we can look into the matter further so that this does not happen again. Would you be able to provide Customer Service with the order reference or the name under which you placed your order? As soon as we receive this information, we'll do everything we can to solve your problem as quickly as possible.
Have a nice day,
The Limited Resell team
F
Flavie V.
Rating: 1 out of 5
following a purchase from 09/12/2022
I was not satisfied with my order which was placed on 9/12 and received on 10/01, although it was guaranteed before the holiday! Unreachable service by phone to know the progress of the order, yet they answer the emails just to say they are sorry that the order is late and that they will offer you a gift to compensate you for the delay in delivery: indeed a pair of socks in 35 while you order 44 in sneakers, thank you Limited resell 🤦🏽♀️
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R
Raphaëlle P.
Rating: 4 out of 5
following a purchase from 16/12/2022
Serious site, order tracking ok, however lack of communication between the carrier (mondial relai) and the site because my relay point was unavailable the carrier chose another site which they informed me dice delivery but Limited Ressell continued to send me messages of confirmation of delivery on the bridge unavailable relay. This can be confusing .... I decided to trust the carrier and I did well. Otherwise nothing to say about the seriousness and availability. I had quickly an interlocutor, it is rare qd one orders on Internet! I recommend this site, go there with your eyes closed
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Response from Limited Resell
Dear Raphaëlle,
The Limited Resell team would like to thank you for taking the time to share your opinion with us. We are sorry to hear that you had a slight problem. In the future, we will strive to establish better communication with the carrier. In addition, we are pleased to read that you particularly appreciated the professionalism of our staff.
We hope to see you soon on our site!
Have a nice day,
The Limited Resell team
S
Sébastien B.
Rating: 1 out of 5
following a purchase from 21/12/2022
If I could have put no stars I would have done it. First order placed 1 month before Christmas, no news from them for days, do not answer the phone and finally answer my 3rd email to tell me without further explanation that my order would not arrive for Christmas (while the maximum time indicated on the site is 15 days). To finally cancel my order on December 21 for a product received with a defect.... Deplorable communication, they spoiled my Christmas. Added to that, the refund of my order took 2 weeks (320€ anyway). Run away from this site, there are others much more serious.
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