Customer reviews of Limited Resell

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8,6 /10
Overall rating: 8,6 out of 10
Based on 1 635 published reviews

2 star reviews

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V
Vanessa S.
Rating: 2 out of 5
following a purchase from 18/05/2024
Delivery time dis between 3 and 10 days I waited 1 month before receiving it.
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Amelija R.
Rating: 2 out of 5
following a purchase from 22/04/2024
Price is fine, it came more or less on time but the shoes came with a scratch on one side (so I guess they don't really check the shoes during their long process). Wrote a complaint but haven't received a reply yet. So I'm waiting to see what they will offer.
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Kylani E.
Rating: 2 out of 5
following a purchase from 13/02/2024
Delivery takes too long
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SEYTE
Rating: 2 out of 5
following a purchase from 02/02/2024
Non-respectful deliverymen Top shoes but delivery to a different parcel centre than the one chosen. The carriers do as they please, not what we ask of them.
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Carla D.
Rating: 2 out of 5
following a purchase from 30/01/2024
The estimated time was not good, so I waited 3 weeks 1 month for my order.
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Lola H.
Rating: 2 out of 5
following a purchase from 25/01/2024
I received the order 1 month later, even though it said ÇÊdelivery in 48hÊÈ
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Luna
Rating: 2 out of 5
following a purchase from 23/01/2024
The sneakers don't look like the picture and they are badly shaped.
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Williams M.
Rating: 2 out of 5
following a purchase from 22/01/2024
Delivery system not at its best, but not at all
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Elma L.
Rating: 2 out of 5
following a purchase from 03/01/2024
Ontzettend lange levertijd. Langer dan beloofd
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Xavier
Rating: 2 out of 5
following a purchase from 28/12/2023
An extremely long delivery time, order on 27/11 delivery on 22/12 order for a Christmas gift that I could not offer. Contact with the sav by email who had promised to have my package for Christmas except that the delivery was made beyond my availability. I don't think I'd recommend a parcel. When other sites are more responsive and more professional
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Ihar M.
Rating: 2 out of 5
following a purchase from 09/11/2023
Sneakers are cool! But the delivery time was indicated as 3-14 working days, and in the end it turned out to be 26 working days. That doesn't justify the service in any way. I'm frustrated
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Olivier S.
Rating: 2 out of 5
following a purchase from 20/11/2023
I received the package with the pair's box pushed in. The box was not protected. A bit surprising considering the price of the pairs on the site. What's more, I'm asked to pay if I want to return the parcel. Disappointed with this site, I thought that it would protect shipments better and that it would be a little more commercial.
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Emma E.
Rating: 2 out of 5
following a purchase from 25/10/2023
Very late delivery times
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Amandine P.
Rating: 2 out of 5
following a purchase from 05/09/2023
Order placed on 05/09/23 and received on 17/10/23 very long delivery! Despite reminders! Finally received shoes, very good quality, beautiful conform to the photo even better! So the wait was worth it 👍 but don't be in a hurry for an order!!!
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Maya C.
Rating: 2 out of 5
following a purchase from 28/08/2023
Extremely long wait due to a delay, no compensation... the shoes are however very good and authentic,etc. But the waiting and lack of news is really a problem!
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Dieynaba S.
Rating: 2 out of 5
following a purchase from 01/09/2023
I received my parcel after 2 weeks even though it was a gift 😤
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Hugo G.
Rating: 2 out of 5
following a purchase from 09/08/2023
I am delighted with my order but the delivery times were catastrophic.
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Axel R.
Rating: 2 out of 5
following a purchase from 12/09/2023
Hello, I ordered a pair on August 25th, and the delivery time was 3 to 9 working days. I received an e-mail on August 28 saying that my order was "being processed". I received another e-mail on August 30 saying that there was a delay, but it's already August 12 and nothing has changed. How much longer do I have to wait? I don't mind waiting, but there's a minimum. Thank you
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nathalie G.
Rating: 2 out of 5
following a purchase from 27/07/2023
Order supposed to be delivered in less than 7 days Ordered on July 27, received on August 31, 4 days after my daughter's birthday.
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Adiana
Rating: 2 out of 5
following a purchase from 01/09/2023
I can understand that there is a little delay in finding certain models. But according to their website, delivery for the pair I selected was expected between 3-9 working days, ok. I received an email on August 26 (I ordered on the 19th) to let me know that my order would be delayed but that it would be paid for as a priority. It's now September 1 and I still haven't received any information e-mail. In short, I hate to put rotten notices in my mailbox, but here they are.
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xavier V.
Rating: 2 out of 5
following a purchase from 12/07/2023
Order very very long to arrive
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Ahmed B.
Rating: 2 out of 5
following a purchase from 25/07/2023
Shoes are good, delivery time the worst I ever experienced.
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MONIQUE A.
Rating: 2 out of 5
following a purchase from 10/07/2023
I was not warned that the delivery time could be so long.
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Response from Limited Resell
Hello Monique,

We apologize for the delay in your order. We sell rare pairs from limited editions. In this context, lead times may be longer depending on the rarity of the model and size you have ordered.

Have a nice day,

The Limited Resell team
G
gauthier C.
Rating: 2 out of 5
following a purchase from 14/06/2023
Very nice sneakers, nothing to complain about - but delivery took almost a month instead of the estimated 10 days.
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Response from Limited Resell
Hello Gauthier,

We sincerely apologize for the exceptionally long delay. Some deliveries may take longer than expected, depending on the rarity of the item ordered. In such cases, we keep our customers informed by sending an alert message. This is how we have proceeded with you.

We hope that, even with the delay, you were satisfied with your order.

Have a nice day and see you soon,

The Limited Resell team
R
Robert
Rating: 2 out of 5
following a purchase from 19/06/2023
Delivery time too long. I returned a pair of sneakers on 02-06-2023 (delivered directly to the site as I live 5 km from their offices) because the size was too small. In the meantime, I ordered the same pair one size larger with an extra 40Û (for a size !!!!). I received a reply 18 days later saying that my order would be delivered this week, I'm waiting to see but I don't really believe it. This site is very difficult to reach by phone. Really disappointed with this site.
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Heu K.
Rating: 2 out of 5
following a purchase from 16/03/2023
Delivery time too long.
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Response from Limited Resell
Hello Heu,

We sincerely apologize for the exceptional extension of the delay. It happens that some deliveries take longer than expected depending on the rarity of the item ordered. In these cases, we keep our customers informed by sending an alert message. This is how we proceeded with you.

We hope that, even with the delay, you were satisfied with your order.

Have a nice day and see you soon,

The Limited Resell team
E
Elisa C.
Rating: 2 out of 5
following a purchase from 05/03/2023
I have huge doubts about the certification of the pair of sneakers I have a huge doubt if they are not counterfeit given how the sneaker points and given how its finishes I do not recommend this site
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Fatiha E.
Rating: 2 out of 5
following a purchase from 11/01/2023
Delivery time not respected, defect on the model very disappointed
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Response from Limited Resell
Dear Fatiha,

We're sorry to hear that your visit to us did not go as planned. In order to provide you with a better experience in the future, we would like to deal with your problem more thoroughly. To this end, please contact our customer service team, who will endeavor to respond to you as soon as possible.

We look forward to hearing from you,

The Limited Resell team
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ELDAR I.
Rating: 2 out of 5
following a purchase from 02/01/2023
Perfect product, but delay much longer than announced! Too bad, you have to do it 2 months in advance if you want to make a gift .....
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Response from Limited Resell
Hello Eldar,

We apologize for the delay in your order. We sell rare pairs in limited editions. In this context, lead times may be longer depending on the rarity of the model and the size chosen. We're also delighted to hear that your experience has been a positive one! We look forward to seeing you again :)

Have a nice day,

The Limited Resell team
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Ouijdene A.
Rating: 2 out of 5
following a purchase from 08/01/2023
Perfect. The pair is super beautiful, fits perfectly, very comfortable. I was skeptical at first because it seemed small but nothing to say. I love it! 🥰
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Response from Limited Resell
Hello Ouijdene,

We do our utmost to bring you complete satisfaction. We're delighted to see that our work has paid off. We hope this first experience with us is just the beginning of a long story!

Have a nice day,

The Limited Resell team
F
Fabienne T.
Rating: 2 out of 5
following a purchase from 23/12/2022
Too many delays between the order and the reception of the product (almost 1 month). Not at all reachable by phone.
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Response from Limited Resell
Hello Fabienne,
We sincerely apologize for the exceptionally long delay. Some deliveries may take longer than expected, depending on the rarity of the item ordered. In such cases, we keep our customers informed by sending an alert message. This is how we have proceeded with you.

We hope that, even with the delay, you were satisfied with your order.

Have a nice day and see you soon,

The Limited Resell team
M
mbark K.
Rating: 2 out of 5
following a purchase from 21/12/2022
delivery time too long
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Response from Limited Resell
Mbark,
We sincerely apologize for the exceptionally long delay. Some deliveries may take longer than expected, depending on the rarity of the item ordered. In such cases, we keep our customers informed by sending an alert message. This is how we have proceeded with you.

We hope that, even with the delay, you were satisfied with your order.

Have a nice day and see you soon,

The Limited Resell team
S
Séverine C.
Rating: 2 out of 5
following a purchase from 10/12/2022
So how can I express my dissatisfaction with my order! First of all I would like to say that the expected delivery time on your site is completely false, I waited 19 days to receive the sneakers, order that should be expected before Christmas, gift for daughter! Alas, I had to tell her that she should wait because I had no news of her order! No communication about your order, by mail or phone! No one denied to answer my five sent messages! I do not even speak to you about the telephone server which assures however that the messages are treated under 48 h. Very dissatisfied, I received a message on December 26 to warn me that the size of my sneakers was not the right size, the one ordered because the supplier was mistaken! The after sales service apologized by email for their silence, claiming a large number of messages sent during this period ... I find this extremely distressing and regrettable given the higher than average price of sneakers in general! The least correction is to be able to communicate with its customers and warn of the expected delay! It's a pity ... After I still want to specify that the sneakers received were nickel. I would not recommend the site, following all these inconveniences! Sincerely
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Kevin S.
Rating: 2 out of 5
following a purchase from 07/12/2022
Very long delay to receive my shoes
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Jordan R.
Rating: 2 out of 5
following a purchase from 06/12/2022
Model ordered received except that I had ordered and paid for the gift wrapping for Christmas and I received them just in the box so paid for nothing and not refunded.
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Amena O.
Rating: 2 out of 5
following a purchase from 18/09/2022
The customer service is not top, 1 month to receive the pair of shoes (authentic nothing to say) but still other things to work
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Response from Limited Resell
Dear Amena,

Thank you for taking the time to share your thoughts. We are sorry to hear that your experience did not live up to your expectations. However, this was an exceptional case and we will do our best not to let it happen again. We would be delighted to make a difference if you were to give us a second chance in the future.

A very nice day from the Limited Resell team.
R
Raymçond B.
Rating: 2 out of 5
following a purchase from 25/08/2022
Delivery time much too long (one month). Otherwise, the package is perfect.
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Response from Limited Resell
Dear Raymond,

The whole team is delighted to hear that you are satisfied with your pair and with our services. Please be assured that we have taken note of your criticism concerning the processing time of your order, and that we are actively working to improve this point.

Have a nice day!
T
Tom H.
Rating: 2 out of 5
following a purchase from 26/07/2022
It took way too long to deliver. I waited a month
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Response from Limited Resell
Hello, Tom,

We apologize for the delay in your order. We sell rare pairs in limited editions. In this context, lead times may be longer depending on the rarity of the model and size you have ordered.

Have a nice day,

The Limited Resell team
K
Kader C.
Rating: 2 out of 5
following a purchase from 16/03/2021
Delivery times announced wrong, and delivery too long!
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