Customer reviews of Limited Resell

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8,6 /10
Overall rating: 8,6 out of 10
Based on 1 635 published reviews

Reviews 3 and 4 stars

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O
olivier C.
Rating: 4 out of 5
following a purchase from 02/01/2023
Product conforms to my expectations, but there is a lot of waiting between the order and the delivery. On the other hand, this is a very good site, thanks to all the team.
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Response from Limited Resell
Dear Olivier,

Because we sell rare sneakers, delivery times may be longer depending on the pair and size chosen. We are therefore sorry to hear that you are not fully satisfied with our response time. Please be assured that we will make every effort to improve this situation.

However, we are delighted that your experience with us remains positive.

We look forward to seeing you again!
F
Franck C.
Rating: 3 out of 5
following a purchase from 08/01/2023
The product is not comfortable and very narrow at the foot level. I would like to return it! 250€ for a sneaker, it stings and it's very disappointing. The insole is not detachable, the tongue of the foot is 2mm thick. Nike a shame, it's not the Jordan of 1980!
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M
Maxime S.
Rating: 4 out of 5
following a purchase from 30/12/2022
The pair is really beautiful, with the certificate of authenticity, everything fits, the delays are correct, very professional service, I highly recommend Limited Resell.
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Response from Limited Resell
Thanks for this great comment Maxime!

We do our best to meet your expectations and are very happy to see that our work pays off.

Don't hesitate to visit us again!

Have a nice day :)
G
Guillaume R.
Rating: 4 out of 5
following a purchase from 30/12/2022
Delivery time 20 days but it was worth the wait.
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Response from Limited Resell
Hello Guillaume,

Thank you very much for your review. We're delighted that your experience with Limited Resell was a success.

We look forward to seeing you again!
A
Aznive T.
Rating: 3 out of 5
following a purchase from 08/01/2023
Package received much too late, almost 3 weeks!
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Response from Limited Resell
Hello Aznive
We sincerely apologize for the exceptionally long delay. Some deliveries may take longer than expected, depending on the rarity of the item ordered. In such cases, we keep our customers informed by sending an alert message. This is how we have proceeded with you.

We hope that, even with the delay, you were satisfied with your order.

Have a nice day and see you soon,

The Limited Resell team
A
Aloïs A.
Rating: 3 out of 5
following a purchase from 01/01/2023
Delivery a little long but product at the top! The only drawback is the lack of response from my email regarding a question I had
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Response from Limited Resell
Dear Aloïs,

The whole team is delighted to hear that you are satisfied with your pair and with our services. Please know that we have taken note of your criticism concerning the response times of our customer service department and that we are actively working to improve this point.

We look forward to seeing you again!
S
Sarah B.
Rating: 3 out of 5
following a purchase from 14/12/2022
Estimated delivery time of 1 week basic...I waited 1 month. I did however receive the pair in good condition.
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Response from Limited Resell
Hello Sarah,

We apologize for the delay in your order. We sell rare pairs in limited editions. In this context, lead times may be longer depending on the rarity of the model and the size chosen. We're also delighted to hear that your experience has been a positive one! We look forward to seeing you again :)

Have a nice day,

The Limited Resell team
L
Laetitia T.
Rating: 3 out of 5
following a purchase from 08/12/2022
Quality product but the delay was very long: 1 month of waiting. I had to call again to get news or to make sure that the process was moving forward in terms of preparation.
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Response from Limited Resell
Hello Laetitia,

We apologize for the delay in your order. We sell rare pairs from limited editions. In this context, lead times may be longer depending on the rarity of the model and the size chosen. We're also delighted to hear that your experience has been a positive one! We look forward to seeing you again :)

Have a nice day,

The Limited Resell team
E
Elise B.
Rating: 3 out of 5
following a purchase from 17/12/2022
Delays much longer, on the site delays of 5 days order placed on 16/12 and received on 5/01. Otherwise beautiful shoes with certificate of conformity and very interesting prices!
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Response from Limited Resell
Hello Elise,

We apologize for the delay of your order. We sell rare pairs from limited editions. In this context, delays may indeed be longer depending on the rarity of the model and the size. We are also very happy to hear that your experience has been positive! We look forward to seeing you again :)

Very nice day,

The Limited Resell team
R
Raphaëlle P.
Rating: 4 out of 5
following a purchase from 16/12/2022
Serious site, order tracking ok, however lack of communication between the carrier (mondial relai) and the site because my relay point was unavailable the carrier chose another site which they informed me dice delivery but Limited Ressell continued to send me messages of confirmation of delivery on the bridge unavailable relay. This can be confusing .... I decided to trust the carrier and I did well. Otherwise nothing to say about the seriousness and availability. I had quickly an interlocutor, it is rare qd one orders on Internet! I recommend this site, go there with your eyes closed
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Response from Limited Resell
Dear Raphaëlle,

The Limited Resell team would like to thank you for taking the time to share your opinion with us. We are sorry to hear that you had a slight problem. In the future, we will strive to establish better communication with the carrier. In addition, we are pleased to read that you particularly appreciated the professionalism of our staff.

We hope to see you soon on our site!

Have a nice day,

The Limited Resell team
W
William B.
Rating: 3 out of 5
following a purchase from 18/12/2022
Delivery a little long, customer service a little slow to respond, otherwise well packaged order and great product with a certificate of compliance.
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Response from Limited Resell
Hello William,

We apologize for the delay of your order. We sell rare pairs from limited editions. In this context, the delays can indeed be lengthened according to the rarity of the model and the size. Concerning the response time, we are now sending the information to the customer service. We will try to do better in the future. On the other hand, we are very happy to hear that your experience remains positive! We look forward to seeing you again :)

Have a nice day,

The Limited Resell team
A
Anthony A.
Rating: 3 out of 5
following a purchase from 11/12/2022
Very bad management of the orders delays supposedly between 3 and 12 days for the delivery and me almost 1 month so very disappointed
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Response from Limited Resell
Hello Anthony,

We sincerely apologize for the exceptionally long delay. Some deliveries may take longer than expected, depending on the rarity of the item ordered. In such cases, we keep our customers informed by sending an alert message. This is how we have proceeded with you.

We hope that, even with the delay, you were satisfied with your order.

Have a nice day and see you soon,

The Limited Resell team
J
Jessica T.
Rating: 4 out of 5
following a purchase from 07/12/2022
Great I take off one star just for the wait 👍
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Laurent C.
Rating: 3 out of 5
following a purchase from 06/12/2022
The product is top and conforms to what I wanted so nothing to complain about. On the other hand, customer service is very limited, reaching someone is an absolute pain. Maybe I'm a special case but I'm very disappointed with the way the information requests are managed. Also very long delay for my parcel which arrived 21 days after my order so it's a shame for a Christmas gift to arrive on the 27th.
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M
Mikael J.
Rating: 3 out of 5
following a purchase from 15/12/2022
Guaranteed delivery for Christmas, package received on December 27... complicated when it's a gift for a child...
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Response from Limited Resell
Dear Mikael,

Thank you for taking the time to share your experience. We are sorry to hear that your experience did not meet your expectations. However, this was an exceptional case and we will do our best to ensure that it does not happen again. If you would like to share any details about your problem, please do not hesitate to contact our customer service. We would also be happy to change the situation if you decide to give us a second chance in the future.

A very nice day from the Limited Resell team
C
CHRISTINE S.
Rating: 4 out of 5
following a purchase from 29/11/2022
Item as described and well certified. Only downside is the delivery time 😓 because we wanted to receive the shoes for Christmas which was not the case. But Limited Resell always answered our emails and made a gift in the delivery. Thanks to them!
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Response from Limited Resell
Dear Christine,

The Limited Resell team would like to thank you for taking the time to share your opinion of us. We sincerely apologize for the extended delivery time due to the holidays. We are however delighted to read that you particularly appreciated the responsiveness and the little attention of our team. We hope to see you soon on our site!

Have a nice day,

The Limited Resell team
V
vanessa H.
Rating: 4 out of 5
following a purchase from 08/12/2022
Hello Order received compliant but the delay was very long and order not received in time for Christmas...too bad
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Response from Limited Resell
Dear Vanessa,

The Limited Resell team would like to thank you for taking the time to share your opinion of us. We sincerely apologize for the extended delivery time due to the holidays. However, we are delighted to read that you are satisfied with your order. We hope to have the opportunity to satisfy you all the way next time!

Have a nice day,

The Limited Resell team
A
Angelina C.
Rating: 4 out of 5
following a purchase from 07/12/2022
Long delivery but beautiful sneaker I recommend limited resell
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Caroline R.
Rating: 3 out of 5
following a purchase from 25/10/2022
I have 2 different opinions: - very bad concerning the delivery time 2 months passed between my order and my delivery it would be necessary to re-examine your policy of customer follow-up. Why wait to be reminded when a problem occurs on an order but this seems to be recurrent on your site. - I am very satisfied with my pair of shoes. Sincerely
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J
jeromeric A.
Rating: 3 out of 5
following a purchase from 27/11/2022
Delivery too long
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Response from Limited Resell
Hello Jeromeric ,

We apologize for the delay in delivery. We sell exclusive pairs of shoes from limited editions: in such a context, it happens that the delivery time is longer depending on the model and the size requested.

Very nice day,

The Limited Resell team
S
Soraya G.
Rating: 3 out of 5
following a purchase from 25/11/2022
Very long delivery times
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Response from Limited Resell
Dear Soraya,

We apologize for the delay in delivery. We sell exclusive pairs from limited editions. In such a context, it can happen that the delivery time is extended depending on the model and the size requested.

Very nice day,

The Limited Resell team
E
Enzo M.
Rating: 4 out of 5
following a purchase from 17/11/2022
Shoe well received just the delivery a little long 1 month and a half but not disappointed with the result
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Response from Limited Resell
Hello Enzo,

We apologize for the delay of your order. We sell rare pairs from limited editions. In this context, delays may be extended depending on the rarity of the model and size you ordered. In addition, we are delighted that you like your pair. We knew you wouldn't regret it ;)

Very nice day,

The Limited Resell team
C
Carolann C.
Rating: 3 out of 5
following a purchase from 28/11/2022
Delivery, not so much. Contact quite nice! Shoes conform to the photo!
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Response from Limited Resell
Hey Carolann,

Thank you very much for the review. We're glad you like your pair, but sorry you're not fully satisfied with our delivery service. Could you please tell us more by contacting our customer service?

We look forward to seeing you at Limited Resell :)
M
Marie Francoise P.
Rating: 3 out of 5
following a purchase from 05/11/2022
The sneakers are very good. But 1 month is really too long !!!!!!!
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Response from Limited Resell
Dear Marie Françoise,

Because we sell rare sneakers, delivery times may be longer depending on the pair and size chosen. We are therefore sorry to hear that you are not fully satisfied with our response time. Please be assured that we will make every effort to improve this situation.

However, we are delighted that your experience with us remains positive.

We look forward to seeing you again!
P
PASCAL H.
Rating: 4 out of 5
following a purchase from 20/11/2022
Shoes in good condition, packaging in good condition. Satisfied
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Response from Limited Resell
Pascal,

Thank you for this very flattering comment! We are delighted that you enjoyed your experience and look forward to seeing you again at Limited Resell.

All the best and see you soon on our platform!
C
Christopher C.
Rating: 4 out of 5
following a purchase from 10/11/2022
Long delivery time but very good
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Response from Limited Resell
Hello Christopher,

We apologize for the delay in your order. We sell rare pairs in limited editions. In this context, lead times may be longer depending on the rarity of the model and the size chosen. We're also delighted to hear that your experience has been a positive one! We look forward to seeing you again :)

Have a nice day,

The Limited Resell team
D
Deborah D.
Rating: 4 out of 5
following a purchase from 01/11/2022
A few weeks of waiting that was worth the wait, when I receive my pair I am in love with them 😍🥰
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Response from Limited Resell
Deborah,

Thank you very much for your valuable feedback. We are delighted to read that you are satisfied with your order. Please do not hesitate to contact us again.

All the best, and see you soon at Limited Resell!
V
Valérie M.
Rating: 4 out of 5
following a purchase from 13/11/2022
Damaged package but product intact
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Response from Limited Resell
Dear Valérie,

The whole team is delighted to hear that you are satisfied with your pair and with our services. Please be assured that we have taken note of your criticism concerning your package, which arrived in poor condition, and that we are actively working to improve this point.

Have a nice day!
M
Maxence B.
Rating: 3 out of 5
following a purchase from 16/10/2022
Great product and package delivered in good condition. But delivery in 4 weeks, much too long...
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Response from Limited Resell
Dear Maxence,

Because we sell rare sneakers, delivery times may be longer depending on the pair and size you choose. We're delighted that you like your sneakers!
Please be assured that we'll do our utmost to improve this situation.

However, we're delighted to hear that your experience with us has been a positive one.

We look forward to seeing you again!
J
Julien P.
Rating: 4 out of 5
following a purchase from 11/10/2022
Very good experience, price rather correct on the pair purchased, the sav is rather reactive for delivery info, 4/5 because the delivery time is not respected, it's a shame. I still highly recommend this site!
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Response from Limited Resell
Hello Julien,

We apologize for the delay in your order. We sell rare pairs in limited editions. In this context, lead times may be longer depending on the rarity of the model and the size chosen. We're also delighted to hear that your experience has been a positive one! We look forward to seeing you again :)

Have a nice day,

The Limited Resell team
E
Elea B.
Rating: 3 out of 5
following a purchase from 16/10/2022
Average satisfaction
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Response from Limited Resell
Hey Elea,

Thank you very much for the rating! It seems that your opinion is mixed. If you have any suggestions, please do not hesitate to contact our customer service department.

We look forward to seeing you again at Limited Resell :)
I
ilyes Z.
Rating: 4 out of 5
following a purchase from 19/10/2022
long wait but worth it, sneakers in good condition well packaged I recommend
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Response from Limited Resell
Hello Ilyes,

We apologize for the delay in your order. We sell rare pairs in limited editions. In this context, lead times may be longer depending on the rarity of the model and the size chosen. We're also delighted to hear that your experience has been a positive one! We look forward to seeing you again :)

Have a nice day,

The Limited Resell team
S
Sandrine F.
Rating: 4 out of 5
following a purchase from 28/09/2022
The sneakers are perfect. On the other hand, the delay of the authentication phase is really very very long. Almost 2 weeks .... Couldn't get customer service on the phone. Luckily I was able to get quick answers via Instagram.
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Response from Limited Resell
Hello Sandrine,

We apologize for the delay in your order. We sell rare pairs in limited editions. In this context, lead times may be longer depending on the rarity of the model and the size chosen. We're also delighted to hear that your experience has been a positive one! We look forward to seeing you again :)

Have a nice day,

The Limited Resell team
E
Emeline B.
Rating: 4 out of 5
following a purchase from 04/10/2022
I am very satisfied with my order, the pair of sneakers is perfect, a little downside for the delivery time, you announce on your site a delivery in 3 to 9 days, I received my package after 2 weeks. In view of the other reviews it is always the case, your delivery time displayed on the site is therefore slightly misleading ...
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Response from Limited Resell
Hello Emeline,

We apologize for the delay in your order. We sell rare pairs in limited editions. In this context, lead times may be longer depending on the rarity of the model and the size chosen. We're also delighted to hear that your experience has been a positive one! We look forward to seeing you again :)

Have a nice day,

The Limited Resell team
A
Audrey D.
Rating: 4 out of 5
following a purchase from 25/09/2022
Delivery a little long but the sneakers are top, happy with the purchase
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Response from Limited Resell
Thanks for your comment Audrey!

We do our best to meet your expectations and are very happy to see that our work pays off. By the way, we have taken note of your criticism concerning the somewhat long delivery times. We are actively working on improving this point.

Please do not hesitate to visit us again!

Have a nice day :)
M
Mariette D.
Rating: 4 out of 5
following a purchase from 29/08/2022
There are no worries about the product, everything is fine, but the waiting time is too long: 1 month and a half more than the 15 day deadline.
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Response from Limited Resell
Mariette,

Thank you very much for your valuable feedback. We are delighted to read that you are satisfied with your order. However, our team has taken note of your criticism regarding the processing time of your order and is actively working on improving this point.
Please do not hesitate to contact us again if necessary.

All the best, and see you soon at Limited Resell!
S
STEPHANIE J.
Rating: 3 out of 5
following a purchase from 14/09/2022
Order placed on 14/09/22 and arrived in relay point on 05/10.
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Response from Limited Resell
Dear Stéphanie,

Because we sell rare sneakers, delivery times may be longer depending on the pair and size chosen. We are therefore sorry to hear that you are not fully satisfied with our response time. Please be assured that we will make every effort to improve this situation.

However, we are delighted that your experience with us remains positive.

We look forward to seeing you again!
S
Sandra B.
Rating: 3 out of 5
following a purchase from 19/09/2022
The delivery time is long
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Response from Limited Resell
Hello Sandra,

We apologize for the delay in your order. We sell rare pairs in limited editions. In this context, lead times may be longer depending on the rarity of the model and the size chosen. Our team is actively working to improve this situation!

Have a nice day,

The Limited Resell team
L
Leo B.
Rating: 4 out of 5
following a purchase from 13/09/2022
Super top but delivery a little long but it's worth it
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Response from Limited Resell
Hello Leo,

Thank you for your message! Our team does its utmost to provide you with quality service. We're delighted you've noticed!

Have a nice day,

The Limited Resell team
S
Sonia M.
Rating: 4 out of 5
following a purchase from 09/09/2022
The delivery is very long, I waited 2 and a half weeks. The sneakers are very nice, very clean, very good quality.
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Response from Limited Resell
Hello Sonia,

We apologize for the delay in your order. We sell rare pairs in limited editions. In this context, lead times may be longer depending on the rarity of the model and the size chosen. Our team is actively working to improve this situation!

Have a nice day,

The Limited Resell team

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