Customer reviews of LOFT ATTITUDE

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 3 229 published reviews
5 2 605 81% 4 434 13% 3 93 3% 2 43 1% 1 54 2%

Summary of reviews

The online store Loft Attitude is praised for its superior product quality, with numerous customers noting the excellent craftsmanship of items like lamps and furniture, which are described as beautiful and well-made. Delivery services are highlighted as efficient, with many customers appreciating the fast shipping times and careful packaging that ensures products arrive in perfect condition. The customer service stands out for its attentiveness and responsiveness; representatives provide detailed information and assistance, further enhancing the shopping experience.

Reviews 1, 2, 3, 4 and 5 stars

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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/07/2019
The furniture was delivered on time. I was contacted by phone to inform me of the follow-up. It is very serious.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/07/2019
Very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/08/2019
Very fast delivery within 48 hours as expected
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/08/2019
ras.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/07/2019
good listening skills on the phone
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/07/2019
satisfied with the customer service and the delivery time, which was respected.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/08/2019
Fast and accurate purchase, nothing to complain about
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/08/2019
Fine
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/08/2019
your site that I discovered is perfect. No false notes. I highly recommend it.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/08/2019
Very satisfied with Loft attitude.
Delivery times respected.
Product conforms to site photos.
Would recommend.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/08/2019
beautiful site very well done
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/07/2019
fine
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 31/05/2019
Reliable. Customer service (by phone) is welcoming, attentive to my request and reliable in its response. I will return to this supplier.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/08/2019
Serious with a price on my order cheaper than elsewhere
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/07/2019
Top! Just as described and very fast delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/07/2019
Very good
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 10/07/2019
The item I received was damaged and broken. I contacted the site by email, no response. Then I contacted them by phone, I got a vague answer and no concrete solutions. 3 weeks later still no answer, no solution and no refund... No after-sales service, only your legal insurance can help!
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Response from LOFT ATTITUDE
Dear Customer, Following our telephone conversation, we confirm that we have taken your complaint into account and have forwarded it to our supplier KARE DESIGN, who should send you a new foot and the missing screws. We are surprised that you have not yet received the parts from your after-sales service. Our customer service department will contact KARE DESIGN again to find out the reason for this delay and keep you informed. Thank you for your understanding. Yours sincerely LOFT ATTITUDE Customer Service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/07/2019
Very good order tracking
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/07/2019
Perfect. Conforms to my order. Perfect delivery.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/07/2019
Fast delivery, correct packaging, perfect!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/07/2019
Reactive and efficient service!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/07/2019
Lack of visibility when ordering that the item is out of stock. Excellent order management and tracking
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 14/07/2019
very good luminaire except lampshade many markings and gluing defects
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Response from LOFT ATTITUDE
Thank you for your opinion and feedback on our luminaire. We are sorry to learn that the lampshade has gluing defects and markings. We will pass on this information and replace the lampshade at our expense. We hope that, in spite of these problems, you like the luminaire and that it gives you complete satisfaction in your interior decoration. Thank you again for your confidence, and see you soon on our site!
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 27/06/2019
identical color but label mark drawn on the velvet seat (a little disappointed) to see if in time it will disappear....
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Response from LOFT ATTITUDE
Hello, thank you for your review. We are sorry that you have received a product with a label mark on the velvet seat. Please do not hesitate to contact our customer service to find a solution to this problem. We hope you will be satisfied with your purchase despite this inconvenience. Have a nice day."
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/07/2019
Fast and cheap!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/07/2019
Order conformed and delivered quickly. We called on them for after-sales service on an item previously ordered, they were accommodating and responsive.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/06/2019
A clear site where it's easy to find the articles you're looking for.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/07/2019
Fast delivery and product conformed to my expectations. Impeccable packaging for transporting a fragile product.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 08/07/2019
faster delivery would have been appreciated!
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Response from LOFT ATTITUDE
Thank you for your feedback. We have taken your comment into account and are doing our utmost to improve our delivery times with our service providers Colissimo and DB Schenker. We hope you will be fully satisfied with your next purchase on our site. Best regards.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/07/2019
very good no problems
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/07/2019
Received the product quickly and in excellent condition! Super service and delighted with my purchase
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/07/2019
fine
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 09/06/2019
The items on sale are too modern, there's not much choice, and I'd hoped to find some original gadgets, but it's the same stuff you find everywhere.
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Response from LOFT ATTITUDE
Dear customer, Following your order for a chewing gum ball, we understand that our items are too modern for you and that our catalog only offers 3705 references, but we do not oblige anyone to order on our website. Thank you for your understanding. Sincerely, LOFT ATTITUDE Customer Service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/06/2019
Good products.
Easy to contact if necessary. Good sales policy. Good prices.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/05/2019
assured and rapid after-sales service gives confidence for the future.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/07/2019
Perfect
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/07/2019
Just the dialog window that came up every 20 seconds despite having closed it was VERY annoying. If not, I'm satisfied with the service.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/06/2019
Very good, very good reception on the phone, very nice articles, some difficulties to surf with Android, too bad!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/06/2019
Fast shipping and correct order
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/06/2019
very fast!
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