The online store Loft Attitude is praised for its superior product quality, with numerous customers noting the excellent craftsmanship of items like lamps and furniture, which are described as beautiful and well-made. Delivery services are highlighted as efficient, with many customers appreciating the fast shipping times and careful packaging that ensures products arrive in perfect condition. The customer service stands out for its attentiveness and responsiveness; representatives provide detailed information and assistance, further enhancing the shopping experience.
Product conforms to the order but delivery time is rather long.
Translated reviews
Response from LOFT ATTITUDE
Thank you for your feedback, Jean-Philippe. We are sorry about the delivery time, we are doing our best to improve this point. We hope you enjoyed the product despite this. We take note of your comment and will do our best to improve. Thank you for your confidence.
C
CLAUDE G.
Rating: 2 out of 5
following a purchase from 08/01/2023
VERY DISAPPOINTED BY THE QUALITY OF THE BALL
Translated reviews
Response from LOFT ATTITUDE
Hello Claude, thank you for your review. We are sorry to hear that you were disappointed by the quality of the balloon. We take note of your comment and will do our utmost to improve the quality of our products. We look forward to satisfying you again on your next visit to our site.
D
Damien P.
Rating: 4 out of 5
following a purchase from 18/12/2022
Very fast delivery and excellent customer service. The product was perfectly packaged. However, the product was broken inside. Customer service took the necessary steps with the supplier to have the product replaced. I received it 2 days later. Great responsiveness.
Translated reviews
B
Brigitte M.
Rating: 4 out of 5
following a purchase from 01/09/2022
good relationship with the site . Only regret: having to pay for return shipping.
Translated reviews
A
ANGELIQUE L.
Rating: 3 out of 5
following a purchase from 19/11/2022
Very fast shipping, but packaging needs to be reviewed. When I opened the parcel, although it did not seem damaged, the screws were rolling in the bottom of the box, the lampshade although it was packed in another box inside was damaged, a voire that it had been packed damaged
Translated reviews
Response from LOFT ATTITUDE
Hello ANGELIQUE, thank you for your review of our LOFT ATTITUDE website. We are sorry that the packaging did not meet your expectations. We will pass on the information to our logistics team to improve this point. We confirm that the damaged lampshade will be replaced at our expense. We wish you a pleasant day. The LOFT ATTITUDE team.
M
Martine B.
Rating: 4 out of 5
following a purchase from 21/11/2022
Fast delivery
Translated reviews
J
jean-pierre A.
Rating: 2 out of 5
following a purchase from 04/11/2022
Delivery late and to another delivery address Very disappointing site where I will never order again
Translated reviews
Response from LOFT ATTITUDE
Dear Customer, You specified: "BEFORE DELIVERING PHONE ME 1 H IN ADVANCE BECAUSE SOMETIMES ABSENT FROM HOME / TEL 06 .... "You then chose to have your order delivered to a post office, but we informed you by telephone at 12:00 on the day you placed your order that the delivery would leave directly from our supplier, SOCADIS, by appointment, and could not therefore be delivered to a relay point. Our supplier had indicated a delivery on Monday or Tuesday by GEODIS transport and they were indeed a little late as the appointment was made today (Wednesday, November 09). We were able to see that you were able to choose a delivery to your neighbor's house with GEODIS transport. We are sincerely sorry for the inconvenience caused by this delay, but we are unfortunately dependent on our suppliers and carriers. Sincerely, LOFT ATTITUDE Customer Service
D
Dorothee M.
Rating: 4 out of 5
following a purchase from 01/11/2022
Compliant and fast delivery
Translated reviews
B
Beatrice L.
Rating: 3 out of 5
following a purchase from 20/09/2022
beautiful table ..... it's a shame that on 2 of the legs the stainless steel is bent or has been banged and it shows (magnifying glass effect)
Translated reviews
Response from LOFT ATTITUDE
Hello Beatrice, thank you for your feedback on our LOFT ATTITUDE website. We are sorry that you have noticed a problem with some of the table legs. We take note of your remark and will do our best to improve our product. We hope this does not spoil your experience with our table. Thank you for your confidence. Have a nice day.
M
michel M.
Rating: 4 out of 5
following a purchase from 27/07/2022
well
Translated reviews
G
Guy C.
Rating: 3 out of 5
following a purchase from 16/05/2022
Apart from the missing nuts and washers (which I had to buy in a DIY store), there are scratches in several places on the chromed steel frames!
Translated reviews
Response from LOFT ATTITUDE
Thank you for your feedback, Guy. We're sorry for the inconvenience. We will pass on your comment to our supplier so that they can take it into account to improve the quality of their products. We hope you enjoy your Loft Attitude product.
B
barreau D.
Rating: 4 out of 5
following a purchase from 31/03/2022
easy ordering and fast delivery
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/03/2022
fast shipping correct price
Translated reviews
A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 01/03/2022
I had attached a small message to my parcel which was not in it. Delivery 4 days after ordering when it says 48 hours.
Translated reviews
Response from LOFT ATTITUDE
Dear Customer, For your information, you placed your order on 01/03/2022 at 5:30 p.m. Your package could not leave the same day because parcels must be deposited before 4 p.m. at the post office logistics center. Your parcel therefore left the next day and was delivered 48 hours later on 4/03/2022 to the PICKUP CONSIGNE you had chosen. As far as the message is concerned, we didn't get any message apart from a request to make a gift package for a wedding present, but unfortunately we don't offer this service for technical and logistical reasons. We hope you will understand that we have done our best to satisfy you and deliver a relatively fragile product in perfect condition as quickly as possible. Best regards LOFT ATTITUDE Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/01/2022
Good navigation. Delivery time very good
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/02/2022
Perfect, order received very quickly, only downside, the site displays a more expensive price in 24 hours while the payment system is down the day before. Too bad, despite a comment no news from the company.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/11/2021
Perfect order and delivery.
Quality product.
Only downside: 3-month delay.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/01/2022
Very fast delivery, very careful packaging, very satisfied.
Translated reviews
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 19/01/2022
Very disappointed damaged element on receipt of parcel
Translated reviews
Response from LOFT ATTITUDE
Dear Customer, Further to your e-mail of today we contacted you very quickly by telephone in order to know which element of the car was damaged, we thus await the photographs of the flattened exhaust pipe to transmit them to our supplier SOCADIS to see what solution it proposes to us. We are sincerely sorry for this inconvenience, which unfortunately can happen with the mistreatment of packages by delivery companies. We will get back to you as soon as we receive the photos. Best regards LOFT ATTITUDE Customer Service
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 24/11/2021
Very pretty console.
The glass moves all the time, it arrived in a terrible state, very dirty, and some scratches are to be noted.
Despite my complaint, I sent photos and have not heard from her since.
Translated reviews
Response from LOFT ATTITUDE
Dear Customer, We will follow up with our supplier Kare Design in Germany who was closed during the holidays and give you an answer before the end of this week. Best regards LOFT ATTITUDE Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/12/2021
Very good
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/12/2021
Lots of choice for pretty things.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/12/2021
Very fast delivery. The only problem was that I didn't manage to choose a relay point for my delivery, so I had to ask for home delivery and pay more ...
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 13/12/2021
Order received quickly, however the pouf ordered is not compliant. It is sold as 65cm in diameter and is less than 55cm in diameter.
I called the store and the only response was that these were the dimensions given by their supplier and that they didn't check... unprofessional.
Translated reviews
Response from LOFT ATTITUDE
Hello, we are sorry that your order did not meet your expectations. We have taken your comments into account and will pass on the information to our supplier in order to improve the quality of our products. Thank you for your feedback. Sincerely, the LOFT ATTITUDE team.
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/12/2021
Fast, accurate delivery
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/12/2021
Prompt delivery
Translated reviews
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 04/12/2021
Item ordered as a gift and was not opened immediately. Upon opening the article is broken and the seller accuses us of having broken it ourselves because we did not make a claim within 24 h. Indeed the anniversary was 4 days after receipt so opened 4 days later!!! The seller refused to refund us. I don't recommend this seller, who should blame the post office.
Translated reviews
Response from LOFT ATTITUDE
Dear Customer, We have sold 95 pieces of this black origami cat statue and have had no negative feedback apart from yours. In fact, in our general terms and conditions of sale, we ask our customers to check the items on receipt and to make a complaint within 24 hours so that we can take action against Colissimo, as otherwise we might be led to believe that the item has been broken after the parcel has been opened. And given the state of the cat in a thousand pieces, it's hard to believe that it can't be heard even without opening the parcel. Yours faithfully LOFT ATTITUDE Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/11/2021
Fast delivery, but not in the time slot chosen, very well protected.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/09/2021
Very satisfied with the furniture ordered, but the delivery time was very delayed.
Translated reviews
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 21/11/2021
Disappointed the table is not in conformity and moreover it moves I returned my article I await my refund too bad
Translated reviews
Response from LOFT ATTITUDE
Dear Customer, This root table is made of natural solid wood. Each model is therefore different from the photo shown on the product sheet. If the customer wishes, we can send a photo of the models we have in stock. We confirm that we have received your return and have refunded your order in full to your Paypal account. Best regards LOFT ATTITUDE Customer Service
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 02/11/2021
Error in the transcription of the zip code. Delivery received two days late compared to the initially announced date for which I had taken a day off .... for nothing. Lost day .... I'll stop here with this seller ...
Translated reviews
Response from LOFT ATTITUDE
Dear Customer, Indeed you are right, we made a mistake when transcribing your postal code from 68260 to 68620 and we are sincerely sorry about it. This is the first time we've made a mistake of this kind with our DB SCHENKER carrier, and we hope we'll never make it again. We apologize once again. Sincerely LOFT ATTITUDE Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/11/2021
Good site, with lots of references. However, big problem with delivery. Colissimo changes the delivery destination and informs you late. Inevitably a place further away than the first. Not serious, especially in the countryside.
Translated reviews
Response from LOFT ATTITUDE
Dear Customer, Thank you for your feedback. We will contact our Colissimo account manager to find out the reason for this change of destination so that this incident does not happen again. Thank you for your understanding. Sincerely Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/10/2021
It takes a long time before it arrives.
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 06/11/2021
my sister bought it in Nice, I loved it. I looked for it on the net with a gold glass and stainless steel coffee table, and bam I found it, I was thrilled and ordered it.
Translated reviews
Response from LOFT ATTITUDE
Thank you for your positive feedback on the LOFT ATTITUDE product! We're delighted that your sister liked it too. Thank you for sharing your purchase experience with us. We hope you enjoy your new product.
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/11/2021
deadline respected
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/07/2021
Very nice products, reasonable prices, several months delivery time, certainly exceptional.
Translated reviews
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 06/10/2021
I order 6 blue chairs (in stock on the site) I am told that there are only 2 left; I change for dark gray I receive light gray; so-called delivery within 15 days, I receive 1 month later; the bolt axes are not those dug into the wood, wood file and infinite time to assemble them; I will not recommend you and you will not see me again; goodbye
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/10/2021
Very fast delivery
Translated reviews
A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 19/06/2021
Very unhappy. One of the screws doesn't fit properly, so the assembly isn't perfect. Also, on the photo on the website, a hole under the tabletop doesn't appear, even though it does exist.
Translated reviews
Response from LOFT ATTITUDE
Dear Customer, We have just received your comments. Could you please send us your complaint by e-mail to [email protected] with a few photos of the problem encountered so that we can pass on this request to our supplier, Kare Design, and together we can see what solution we can offer you. Best regards LOFT ATTITUDE Customer Service
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 30/09/2021
Item broken! Unprotected packaging! Thanks for the missed birthday present!!!
Translated reviews
Response from LOFT ATTITUDE
Dear Customer, We are really astonished by your comment because knowing very well the fragility of this article, we took care precisely to put protective foam at the level of the tail of Crocodile as well as at the level of the head with polystyrene we then closed this paperboard which we put in another paperboard with still protections in top and bottom of the paperboard. Your package was delivered on Saturday, October 2, and you never called us to report any problems. Then, 1 week later, we received this comment. Our customer service will contact you by phone to find out more. Sincerely Customer Service
We use cookies for audience measurement and improving user experience.
English 
Français 
Español 
Italiano 
Deutsch 
Nederlands 