English 
Français 
Español 
Italiano 
Deutsch 
Nederlands 
A
Rating: 4 out of 5
I recommend this site. Careful packaging
Translated reviews
Customer reviews of LOFT ATTITUDE
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 3 229 published reviews
Summary of reviews
The online store Loft Attitude is praised for its superior product quality, with numerous customers noting the excellent craftsmanship of items like lamps and furniture, which are described as beautiful and well-made. Delivery services are highlighted as efficient, with many customers appreciating the fast shipping times and careful packaging that ensures products arrive in perfect condition. The customer service stands out for its attentiveness and responsiveness; representatives provide detailed information and assistance, further enhancing the shopping experience.
Reviews 1, 2, 3 and 4 stars
Reset filtersA
Rating: 3 out of 5
Good.
Translated reviews
Response from LOFT ATTITUDE
Hello, thank you for sharing your experience with LOFT ATTITUDE. We are happy to hear that your shopping experience went well. Please don't hesitate to contact us if you need anything else. Thank you very much!
A
Rating: 3 out of 5
Bug on the site to order the article and difficulty to pass the payment. Payment with american express is seen late.
Translated reviews
Response from LOFT ATTITUDE
Dear Customer, thank you for your feedback. We are sorry for the difficulties you have encountered on our site. We will forward this information to our technical team so that it can be resolved as soon as possible. Thank you for your patience and understanding.
A
Rating: 4 out of 5
Fine
Translated reviews
A
Rating: 4 out of 5
delivery on time and as ordered
Translated reviews
A
Rating: 2 out of 5
The object is decorative but it's not made of wood but of mdf (crushed wood fibers), so it's not what I expected. And even if the packaging wasn't damaged (apart from the corners) when I opened it, one of the elements was broken. The order and delivery were processed extremely quickly and without a hitch! Too bad in the end I'm still disappointed.
Translated reviews
Response from LOFT ATTITUDE
Dear Customer, We have just read your comments and we are sorry that this wall-mounted deer head does not completely meet your expectations, although the reviews of this product are quite positive. If you wish, please send us a photo of the broken part and we will send you a replacement. Sincerely, Customer Service.
A
Rating: 3 out of 5
Hello, Very fast delivery.
However the screws are too long and the coat rack cannot be firmly fixed. It's a real shame considering the price !!!
Translated reviews
However the screws are too long and the coat rack cannot be firmly fixed. It's a real shame considering the price !!!
Response from LOFT ATTITUDE
Dear Customer, We have just received your comments. Could you please send us a photo of the problem to [email protected] so that we can inform our supplier and send you the correct length screws? We are very sorry for the inconvenience. Our customer service team remains at your entire disposal on 04 94 72 82 12. Sincerely, The Loft Attitude team
A
Rating: 4 out of 5
order arrived on time without breakage. thank you
Translated reviews
A
Rating: 3 out of 5
LATE DELIVERY
Translated reviews
Response from LOFT ATTITUDE
We are sorry that you have experienced a delay in the delivery of your order at LOFT ATTITUDE. We make every effort to meet our advertised delivery times, but sometimes unforeseen circumstances beyond our control can occur. We take note of your comment and will do our utmost to improve our delivery service in the future. Thank you for your feedback.
A
Rating: 4 out of 5
Very satisfied, friendly site
Translated reviews
A
Rating: 1 out of 5
I did not receive anything following a lie of the deliveryman that I was not at home, the post office is of an incredible mediocrity, result parcel to recover with the post office, a shame as always the post office
Translated reviews
Response from LOFT ATTITUDE
Dear Customer, We have just read your comments and we will ask our Colissimo representative to open an investigation in order to find out what could have happened. We are sincerely sorry for this inconvenience. Our customer service remains at your entire disposal. Thank you for your understanding. The LOFT ATTITUDE team
A
Rating: 4 out of 5
Nothing to report
Translated reviews
A
Rating: 3 out of 5
Serious site and fast shipping. But the quality of the product is not top notch with lots of quickdraws and rough edges.
Translated reviews
Response from LOFT ATTITUDE
Dear Customer, We have just read your comments and we are sorry that the product does not completely meet your expectations, but please note that you have 14 days to return a product that does not give you complete satisfaction. Although we have never had any negative comments about this product, we will pass on your comments to our supplier, KARE DESIGN. We remain at your entire disposal for any further information you may require at 0494798212. Sincerely, The LOFT ATTITUDE Team
A
Rating: 1 out of 5
Disappointed by the rendering which is not quite the same as on the photo. And, two days ago, I saw this article in a store near me for 70€ less. I regret this purchase.
If I'd known........
Translated reviews
If I'd known........
Response from LOFT ATTITUDE
Dear Customer, We are sorry to hear of your disappointment, but LOFT ATTITUDE strives to have competitive prices and will refund you the difference if you find a lower price elsewhere, simply by sending us a photo or a link proving a lower price than ours. Our Customer Service remains at your entire disposal for any further information you may require at 0494798212. Sincerely. The LOFT ATTITUDE team
A
Rating: 1 out of 5
Not consistent with photos and video. Enormous amount of poorly done finishing that corresponds to the work of amateur beginners. 400€ for a panther... mind-boggling, the casting doesn't exceed 50€. For connoisseurs, the problem is that on the site the object is in perfect condition, but you can't see anything up close, and the invisible base hides a lot of surprises. See you soon.
Translated reviews
Response from LOFT ATTITUDE
Dear Customer, Following our telephone contact, we confirm that we have forwarded your complaint to our supplier, KARE DESIGN. Yours sincerely The LOFT ATTITUDE team
A
Rating: 4 out of 5
quick and easy
Translated reviews
A
Rating: 4 out of 5
Excellent professionalism.
Translated reviews
A
Rating: 4 out of 5
Positive point: No delivery charges! (only small downside: the parcel was supposed to be delivered to our home, but the deliveryman only left a delivery notice, even though we spent the week at home working from home... we had to take the car and go and pick up the parcel 20 minutes away and carry the 15kg).
Translated reviews
A
Rating: 4 out of 5
Everything is well made thank you
Translated reviews
A
Rating: 3 out of 5
well
Translated reviews
Response from LOFT ATTITUDE
Thank you for your positive review of our LOFT ATTITUDE website. We're glad you enjoyed your experience with us. Please come back again to discover our new products and services. Thank you again for taking the time to leave us your review.
A
Rating: 4 out of 5
no specific comments
Translated reviews
A
Rating: 4 out of 5
Good product but except for the ceiling support (rosette) which is too narrow - it should be 120mm.
Translated reviews
A
Rating: 3 out of 5
I'm thrilled with my purchase. I didn't expect this.
Translated reviews
Response from LOFT ATTITUDE
Dear Customer, We are sorry that the product did not meet your expectations. Please note that you have 14 days to return any product that does not meet your expectations. Best regards LOFT ATTITUDE Customer Service
A
Rating: 2 out of 5
After buying a mirror, which was delivered to me broken, which I could not check the state, within 20 minutes, as you recommend, I did what was necessary to repair it. I would have liked a commercial gesture, but nothing. 350 euros for the purchase and 150 euros for the repair.
Translated reviews
Response from LOFT ATTITUDE
Dear Customer, We're very sorry about this incident, but as we told you in our e-mail when your order was dispatched: ***IT IS ESSENTIAL TO IMMEDIATELY NOTE THE DEFECTS OF A DELIVERY, IN THE PRESENCE OF THE DELIVERER*** You must note the apparent defects of the order as soon as you receive it, by opening the parcel in front of the carrier if it arrives damaged.
If one of the products is damaged, report it on the delivery note and take photos so that you can send us your complaint by e-mail within 24 hours.
You have a legal deadline of 15 minutes to check your goods if the deliveryman does not wish to wait do not sign the delivery order because no recourse is then possible. And as we said to you by telephone nothing was made in the rules no control no report on the delivery order, more especially as it was a mirror and that the paperboard was crushed. It was absolutely necessary to control and refuse the parcel so that the conveyor take with its load the damage caused during transport. Cordially. LOFT ATTITUDE
If one of the products is damaged, report it on the delivery note and take photos so that you can send us your complaint by e-mail within 24 hours.
You have a legal deadline of 15 minutes to check your goods if the deliveryman does not wish to wait do not sign the delivery order because no recourse is then possible. And as we said to you by telephone nothing was made in the rules no control no report on the delivery order, more especially as it was a mirror and that the paperboard was crushed. It was absolutely necessary to control and refuse the parcel so that the conveyor take with its load the damage caused during transport. Cordially. LOFT ATTITUDE
A
Rating: 1 out of 5
The design is really nice, but the photo is misleading. On the website it says ......Material: black lacquered wood, black velvet fabric. In fact, the structure is not at all wood, the bench is ultra light and probably all plastic. Under the seat, the fabric is not sewn but ... poorly stapled, so we have the lining floating on both sides. Disappointing! The price is not at all in line with the quality of the product ... flashy Too bad
Translated reviews
Response from LOFT ATTITUDE
Dear Customer, We're sorry to hear about your disappointment with this product, but we can assure you that the frame is made of wood, not plastic.
The fabric under the seat is always stapled to the wood, as it is difficult to sew on wood. We checked your bench before dispatch and found no defects.
Please note that you have 14 days to return any product that does not give you complete satisfaction, but since 2015 this is the 14th bench that we have sold and we have never had any negative remark on this product. Our customer service will nevertheless pass on your remarks to our supplier KARE DESIGN.
Should you require any further information, please do not hesitate to contact us at 0494798212. Best regards LOFT ATTITUDE team
The fabric under the seat is always stapled to the wood, as it is difficult to sew on wood. We checked your bench before dispatch and found no defects.
Please note that you have 14 days to return any product that does not give you complete satisfaction, but since 2015 this is the 14th bench that we have sold and we have never had any negative remark on this product. Our customer service will nevertheless pass on your remarks to our supplier KARE DESIGN.
Should you require any further information, please do not hesitate to contact us at 0494798212. Best regards LOFT ATTITUDE team
A
Rating: 4 out of 5
First visit to the site. Must search a bit for articles.
Translated reviews
A
Rating: 4 out of 5
Site navigation: very good. Welcome: very good. On the other hand, the delivery of such a heavy product at the bottom of the building is a shame. When I asked him for help, his reply was: "I'm not paid to..." A single person can't take care of a product delivered right to the curb! This service needs to be improved.
Translated reviews
A
Rating: 4 out of 5
I don't have anything in particular to raise.
Translated reviews
A
Rating: 4 out of 5
Very good
Translated reviews
A
Rating: 3 out of 5
Lack of order tracking information
Translated reviews
Response from LOFT ATTITUDE
Hello,
Thank you for your feedback. We're sorry that you didn't receive enough information about the tracking of your order. We will take your feedback into account and work to improve our communication in this area. Thank you for sharing your experience with us.
Thank you for your feedback. We're sorry that you didn't receive enough information about the tracking of your order. We will take your feedback into account and work to improve our communication in this area. Thank you for sharing your experience with us.
A
Rating: 4 out of 5
Nothing to report
Translated reviews
A
Rating: 4 out of 5
Delivery was a little long. 1 week later than the 15 days initially announced. In these vacation periods, this could have been complicated.
Translated reviews
A
Rating: 4 out of 5
I'm happy with the product and delivery. And great service.
Translated reviews
A
Rating: 3 out of 5
Correct delivery
Translated reviews
Response from LOFT ATTITUDE
Thank you for your feedback. We take note of your feedback and will strive to continue improving our shipping services to provide you with a satisfactory experience in the future. Please do not hesitate to contact us if you have any further questions or concerns. Thank you for placing your order with LOFT ATTITUDE.
A
Rating: 4 out of 5
Package received in good condition, as shown in the photo! I do not regret this purchase
Translated reviews
A
Rating: 4 out of 5
Having received a defective part in my order, this part was replaced. Serious and attentive after-sales service.
Very satisfied
Translated reviews
Very satisfied
A
Rating: 3 out of 5
Fast order processing and receipt
Translated reviews
Response from LOFT ATTITUDE
Dear Customer, thank you for your feedback on our LOFT ATTITUDE online store. We make it a point of honour to process our customers' orders quickly, and are pleased that this is noticeable. We hope you are also satisfied with the products you have ordered. See you soon on our website!
A
Rating: 4 out of 5
very good fast
Translated reviews
A
Rating: 4 out of 5
Good overall service, I will return to this site.
Translated reviews
A
Rating: 2 out of 5
no comment
Translated reviews
Response from LOFT ATTITUDE
Dear Customer, thank you for your feedback. We always listen to our customers and take your comments into account to improve your shopping experience on our LOFT ATTITUDE site. Thank you for your confidence and have a nice day.