Customer reviews of LOFT ATTITUDE

Dear Customer, We are delighted to have been able to satisfy you, as regards the 6-day delivery time, this is due to the fact that you ordered 2 skull and crossbones glasses when there was only one piece left in stock, so we had to wait for the restocking before being able to deliver. Hoping to see you soon on our website. Sincerely LOFT ATTITUDE Customer Service

Dear Customer, We have just been informed of your rating and we are very surprised by it. Indeed, we do not understand how difficult it was to return the product to us since we sent you our return conditions following your request by e-mail and your return was received without any problem with a full refund of your order the same day. You talk about uncertainty of being refunded, in this case you could also have had the uncertainty of not receiving your product when you ordered? Loft Attitude strives to create a relationship of trust with its customers by gathering their opinions and striving to provide them with complete satisfaction.
If you had ordered the same product on Amazon, you would have paid 20% more (Amazon's commission on our products) with strictly identical return conditions. We are sincerely sorry that you were unable to fix your Toledo off-center suspension. Nevertheless, we hope to see you again on our website. Thank you for your understanding. Sincerely LOFT ATTITUDE Customer Service

Dear Customer, We have just received your message, indeed we open and reseal all parcels in order to control the products and avoid as much as possible the inconvenience of a parcel with missing or damaged parts. If your lampshade has been damaged during transport, please send us a photo on [email protected] we will send you back a replacement lampshade. Hoping to have met your expectations and to see you soon on our website. Sincerely, Loft Attitude Customer Service

Dear Customer, We are aware of your comments and will pass on this information to our supplier, Kare Design, concerning these 2 bedside tables, as until now we have never had a problem with this item. Thank you for your understanding. Our customer service team is at your disposal at 0494798212 We look forward to receiving your return for a refund. Best regards Customer Service LOFT ATTITUDE

Dear Customer, We have just received your message, it's a pity, you should have called our customer service at 0494798212 we would have given you the solution to open your piggy bank without damaging it. We remain at your entire disposal. Best regards LOFT ATTITUDE Customer Service

Dear Customer, We've just read your rating and, as we discussed with you over the phone, the problem was that Paypal had put your payment on hold and didn't authorize us to send your order.
To apologize for the delay, we did not send you a note of apology, but we did enclose with your 6 CUBA glasses a box of 9 PIERRE WHISKY GLACONS worth €14.90. Did you receive them in good condition? We are sincerely sorry for this incident and the inconvenience caused at Christmas time, but we hope to have the chance to see you again on our website to prove our seriousness and our desire to satisfy our customers.
Thank you for your understanding. Sincerely LOFT ATTITUDE customer service

Dear Customer, We have just received your message and you have up to 14 days after receipt of your order to return the product you are not completely satisfied with, in exchange for a credit note or a full refund. Our customer service team is at your disposal on 04 94 79 82 12 for any further information you may require. Thank you for your understanding.
Thank you for your understanding. LOFT ATTITUDE customer service