Customer reviews of LOFT ATTITUDE

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 3 229 published reviews

Summary of reviews

The online store Loft Attitude is praised for its superior product quality, with numerous customers noting the excellent craftsmanship of items like lamps and furniture, which are described as beautiful and well-made. Delivery services are highlighted as efficient, with many customers appreciating the fast shipping times and careful packaging that ensures products arrive in perfect condition. The customer service stands out for its attentiveness and responsiveness; representatives provide detailed information and assistance, further enhancing the shopping experience.

Reviews 1, 2, 3 and 5 stars

Reset filters
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/12/2021
Very good product, quality as pictured. Ultra-fast delivery at no extra cost, practical for last-minute gifts. Would recommend
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/12/2021
fast delivery, ok packaging, good quality material, very good lighting. for ordering on the internet a bit complicated so, on the whole my thanks have a good holiday.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/12/2021
Order arrived in good condition and very quickly
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/12/2021
Perfect all round, I recommend
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/12/2021
top site. Friendly, competent and attentive to customer needs.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/12/2021
perfect for everything, fast delivery, careful packaging. little extra: thank you for the delicacy.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/11/2021
original products - lots of choice - quality - attractive prices - very well packaged item - a pleasure to work with!
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/11/2021
Fast delivery of an item as described - perfect!
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 13/12/2021
Order received quickly, however the pouf ordered is not compliant. It is sold as 65cm in diameter and is less than 55cm in diameter.
I called the store and the only response was that these were the dimensions given by their supplier and that they didn't check... unprofessional.
Translated reviews
Response from LOFT ATTITUDE
Hello, we are sorry that your order did not meet your expectations. We have taken your comments into account and will pass on the information to our supplier in order to improve the quality of our products. Thank you for your feedback. Sincerely, the LOFT ATTITUDE team.
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/11/2021
Very easy communication over the phone with a human exchange that has become rare enough to mention.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/12/2021
Very good and fast
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/12/2021
careful, on-time delivery
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/11/2021
fast, careful delivery, product as expected
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/12/2021
I discovered this site by chance while surfing on the net and I discovered very beautiful articles of decoration which I never saw elsewhere.
The young man I spoke to on the phone was very kind and friendly.
I'd recommend this site to anyone who wants to find original, high-quality gift ideas or decorative items.
Translated reviews
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 04/12/2021
Item ordered as a gift and was not opened immediately. Upon opening the article is broken and the seller accuses us of having broken it ourselves because we did not make a claim within 24 h. Indeed the anniversary was 4 days after receipt so opened 4 days later!!! The seller refused to refund us. I don't recommend this seller, who should blame the post office.
Translated reviews
Response from LOFT ATTITUDE
Dear Customer, We have sold 95 pieces of this black origami cat statue and have had no negative feedback apart from yours. In fact, in our general terms and conditions of sale, we ask our customers to check the items on receipt and to make a complaint within 24 hours so that we can take action against Colissimo, as otherwise we might be led to believe that the item has been broken after the parcel has been opened. And given the state of the cat in a thousand pieces, it's hard to believe that it can't be heard even without opening the parcel. Yours faithfully LOFT ATTITUDE Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/12/2021
Everything was perfect, from ordering to delivery. The product was very well packaged and, above all, exactly what I expected. I received my parcel just three days after ordering. I can truly say that I am very satisfied. I won't hesitate to place another order with Loft Attitude.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/11/2021
very good, good price, delivery ok (a little late).
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/12/2021
Item as described, very fast delivery and secure packaging.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/11/2021
Perfect delivery
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/11/2021
GREAT company! I recommend them 200%. Express delivery, perfect products.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/12/2021
Excellent. From order to delivery, the service is perfect and very well monitored. The packaging is irreproachable!
I would recommend
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/12/2021
Fast delivery but lack of precise tracking. We were very lucky to be present when the parcel arrived, as no time slot had been communicated to us by the carrier. A restricted time slot would be desirable.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
Good zzz welcome, good services
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/11/2021
Nice item but very expensive shipping
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
The delivery, which was a concern given the fragility of my order, was perfect. The driver waited for me to check the package without rushing me. The website was well designed and answered all my questions. In short, I recommend loftattitude.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/11/2021
Very competent site
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/11/2021
the site is not very clear, but the customer service and delivery are perfect
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/11/2021
No problem at all.
Translated reviews
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 21/11/2021
Disappointed the table is not in conformity and moreover it moves I returned my article I await my refund too bad
Translated reviews
Response from LOFT ATTITUDE
Dear Customer, This root table is made of natural solid wood. Each model is therefore different from the photo shown on the product sheet. If the customer wishes, we can send a photo of the models we have in stock. We confirm that we have received your return and have refunded your order in full to your Paypal account. Best regards LOFT ATTITUDE Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/11/2021
Very good quality product, perfect packaging. A plan that went off without a hitch!
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/11/2021
User-friendly site, competitive price, competent telephone reception. Shipment on time
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/11/2021
SUPER product of excellent quality I am completely satisfied
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/11/2021
Fast delivery, the chewing gum balls correspond to my expectations. I recommend loft attitude without hesitation.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/10/2021
Perfect!
Translated reviews
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 02/11/2021
Error in the transcription of the zip code. Delivery received two days late compared to the initially announced date for which I had taken a day off .... for nothing. Lost day .... I'll stop here with this seller ...
Translated reviews
Response from LOFT ATTITUDE
Dear Customer, Indeed you are right, we made a mistake when transcribing your postal code from 68260 to 68620 and we are sincerely sorry about it. This is the first time we've made a mistake of this kind with our DB SCHENKER carrier, and we hope we'll never make it again. We apologize once again. Sincerely LOFT ATTITUDE Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/11/2021
perfect
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/11/2021
Frankly, the ostrich is perfect (I'd seen it before), the shipping speed and the packaging.
Just a small downside, I don't know if Colissimo is the best for delivery because I live in the country and I almost couldn't pick up the parcel because of their opening hours.
But I'm so happy, the hanging system is perfect (I just used stronger pegs). And you know what? I called my ostrich Gilda ️
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/11/2021
Product really in stock as indicated on the site. Very fast and careful shipping. Received 48 hours after ordering. Really perfect.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 31/10/2021
Perfect, very professional, top-notch after-sales service I recommend ++++
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 06/11/2021
my sister bought it in Nice, I loved it. I looked for it on the net with a gold glass and stainless steel coffee table, and bam I found it, I was thrilled and ordered it.
Translated reviews
Response from LOFT ATTITUDE
Thank you for your positive feedback on the LOFT ATTITUDE product! We're delighted that your sister liked it too. Thank you for sharing your purchase experience with us. We hope you enjoy your new product.