Customer reviews of LOFT ATTITUDE

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 3 229 published reviews
5 2 605 81% 4 434 13% 3 93 3% 2 43 1% 1 54 2%

Summary of reviews

The online store Loft Attitude is praised for its superior product quality, with numerous customers noting the excellent craftsmanship of items like lamps and furniture, which are described as beautiful and well-made. Delivery services are highlighted as efficient, with many customers appreciating the fast shipping times and careful packaging that ensures products arrive in perfect condition. The customer service stands out for its attentiveness and responsiveness; representatives provide detailed information and assistance, further enhancing the shopping experience.

Reviews 1, 2, 3 and 5 stars

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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/11/2020
Received promptly, superb statue.
Perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/11/2020
Compliant products and fast shipping and delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/09/2020
Waiting time a little long (I had been warned of a delay that was more consequent) but customer service at the top every time I contacted them they were very attentive and responsive. I highly recommend them!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/11/2020
Fast delivery and I am very satisfied with the product it was my first order
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/11/2020
Perfect transaction timing
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/10/2020
Delivery on time, perfect packaging
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/10/2020
Impeccable
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/10/2020
very well
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/10/2020
Perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/10/2020
Everything was PERFECT! A big THANK YOU
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/10/2020
Very fast, fragile product extremely well packed on pallet and a deliveryman
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/10/2020
fast and flawless
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/10/2020
Order received very quickly
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/10/2020
THANK YOU, we are very satisfied with our orders. The 1st package arrived well packaged, meticulous work, impeccable after-sales service.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/10/2020
Super site for online sales, choice and very competitive prices. Between ordering and home delivery, a very professional service in a very short time. I really recommend this site.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/10/2020
Great quality product Fast delivery (2 days) Highly recommend
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/10/2020
I returned the product and was immediately refunded.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/10/2020
Very fast delivery, smooth site.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 23/10/2020
I'm thrilled with my purchase. I didn't expect this.
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Response from LOFT ATTITUDE
Dear Customer, We are sorry that the product did not meet your expectations. Please note that you have 14 days to return any product that does not meet your expectations. Best regards LOFT ATTITUDE Customer Service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/10/2020
Very good, fast and compliant
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/10/2020
Excellent, pleasant, serious and responsive contact. The product is top notch and conforms to the photo. Bravo and long live loft attitudes
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/10/2020
Product as described
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/10/2020
Very satisfied with the items ordered, delivery times more than respected... I highly recommend this site.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/10/2020
Very satisfied overall, from order to delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/10/2020
I'm delighted with my purchase The rendering is magnificent
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/10/2020
Very well done site, immediate response
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/10/2020
Very, very fast delivery and very well packaged!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/10/2020
Fast delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/10/2020
Fast, careful delivery for a very fragile item. Great!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/10/2020
Everything conforms to the product I recommend
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/10/2020
Very clear follow-up with good information. Perfect delivery.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/10/2020
Fast delivery times
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/09/2020
Good communication with the sales department who answered my questions quickly. Order shipped promptly and carefully. I recommend Loft Attitude.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 28/08/2020
After buying a mirror, which was delivered to me broken, which I could not check the state, within 20 minutes, as you recommend, I did what was necessary to repair it. I would have liked a commercial gesture, but nothing. 350 euros for the purchase and 150 euros for the repair.
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Response from LOFT ATTITUDE
Dear Customer, We're very sorry about this incident, but as we told you in our e-mail when your order was dispatched: ***IT IS ESSENTIAL TO IMMEDIATELY NOTE THE DEFECTS OF A DELIVERY, IN THE PRESENCE OF THE DELIVERER*** You must note the apparent defects of the order as soon as you receive it, by opening the parcel in front of the carrier if it arrives damaged.
If one of the products is damaged, report it on the delivery note and take photos so that you can send us your complaint by e-mail within 24 hours.
You have a legal deadline of 15 minutes to check your goods if the deliveryman does not wish to wait do not sign the delivery order because no recourse is then possible. And as we said to you by telephone nothing was made in the rules no control no report on the delivery order, more especially as it was a mirror and that the paperboard was crushed. It was absolutely necessary to control and refuse the parcel so that the conveyor take with its load the damage caused during transport. Cordially. LOFT ATTITUDE
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/10/2020
Coffee table as ordered and delivered promptly. I recommend
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/09/2020
Product conforms to expectations, very beautiful. Arrived very quickly. Serious site that I recommend! Professional team!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/10/2020
Satisfied with the site
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 05/10/2020
The design is really nice, but the photo is misleading. On the website it says ......Material: black lacquered wood, black velvet fabric. In fact, the structure is not at all wood, the bench is ultra light and probably all plastic. Under the seat, the fabric is not sewn but ... poorly stapled, so we have the lining floating on both sides. Disappointing! The price is not at all in line with the quality of the product ... flashy Too bad
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Response from LOFT ATTITUDE
Dear Customer, We're sorry to hear about your disappointment with this product, but we can assure you that the frame is made of wood, not plastic.
The fabric under the seat is always stapled to the wood, as it is difficult to sew on wood. We checked your bench before dispatch and found no defects.
Please note that you have 14 days to return any product that does not give you complete satisfaction, but since 2015 this is the 14th bench that we have sold and we have never had any negative remark on this product. Our customer service will nevertheless pass on your remarks to our supplier KARE DESIGN.
Should you require any further information, please do not hesitate to contact us at 0494798212. Best regards LOFT ATTITUDE team
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/09/2020
Very good site
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/09/2020
Fast and perfect packaging.
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