Customer reviews of LOFT ATTITUDE

9,4 /10

Based on 3 229 published reviews

5 2 605 81% 4 434 13% 3 93 3% 2 43 1% 1 54 2%

Summary of reviews

The online store Loft Attitude is praised for its superior product quality, with numerous customers noting the excellent craftsmanship of items like lamps and furniture, which are described as beautiful and well-made. Delivery services are highlighted as efficient, with many customers appreciating the fast shipping times and careful packaging that ensures products arrive in perfect condition. The customer service stands out for its attentiveness and responsiveness; representatives provide detailed information and assistance, further enhancing the shopping experience.

Reviews 1, 2, 3 and 5 stars

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Acheteur vérifié

Published on 06/03/2017 à 13h23 following a purchase from 28/02/2017

no problem

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Acheteur vérifié

Published on 06/03/2017 à 13h22 following a purchase from 26/02/2017

RAS...deadline met and above all product very well protected

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Acheteur vérifié

Published on 01/03/2017 à 12h19 following a purchase from 15/02/2017

The person I spoke to on the phone was very professional. I think it's a supply problem that's damaging your image.

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Acheteur vérifié

Published on 28/02/2017 à 23h29 following a purchase from 02/02/2017

Order broken on arrival and delivery time not respected

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Response from LOFT ATTITUDE Published on 01/03/2017

Dear Customer, We have taken your comment into account, but when you placed your order it was specified that your mirror would be delivered within 15 days, and indeed there was a slight delay. We then contacted you by telephone to find out how the delivery went, and you told us that the mirror was a little damaged, but that this was acceptable, so we took the initiative of offering you a gift voucher on the same day. We apologize for this inconvenience and our customer service team remains at your disposal to prove our seriousness and desire to satisfy you.
We apologize for this inconvenience and our customer service team remains at your disposal on 03 26 47 72 81. We hope to see you soon on our website to prove our seriousness and our desire to satisfy you.
Thank you for your understanding. Sincerely Loft Attitude Customer Service

Acheteur vérifié

Published on 28/02/2017 à 18h15 following a purchase from 21/02/2017

very well

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Acheteur vérifié

Published on 28/02/2017 à 17h54 following a purchase from 22/02/2017

Beautiful products that make an impact

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Acheteur vérifié

Published on 27/02/2017 à 13h27 following a purchase from 20/02/2017

I totally recommend this site.

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Acheteur vérifié

Published on 27/02/2017 à 12h38 following a purchase from 20/02/2017

very interesting

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Acheteur vérifié

Published on 27/02/2017 à 07h49 following a purchase from 09/02/2017

Product well packed . Called the carrier a little before it arrived on the scheduled day!

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Acheteur vérifié

Published on 26/02/2017 à 12h46 following a purchase from 30/01/2017

Excellent! And a very good follow-up of my order with a great reactivity to the questions I had!

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Acheteur vérifié

Published on 25/02/2017 à 07h06 following a purchase from 12/02/2017

Disappointed

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Response from LOFT ATTITUDE Published on 25/02/2017

Dear Customer, We are sorry that the product does not fully meet your expectations.
However, on our website it is clearly stated in the description that the 50 capsules that can be inserted are "Nespresso" the "Dolce Gusto" capsules being larger, it is normal that you cannot insert as many. However, you can superimpose the drawers to fit a second one. We've also included the drawer dimensions so that you can assess the capacity before you buy.
Please note that you have up to 14 days from receipt of your order to return any product with which you are not entirely satisfied, in exchange for a credit note or a full refund. Thank you for your understanding. Loft Attitude Customer Service

Acheteur vérifié

Published on 22/02/2017 à 13h29 following a purchase from 15/02/2017

Very satisfied

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Acheteur vérifié

Published on 20/02/2017 à 20h55 following a purchase from 11/02/2017

Fast delivery, ordered Saturday, received Thursday. Article conforms to the illustration photo, friendly seller. I recommend this website

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Acheteur vérifié

Published on 20/02/2017 à 09h49 following a purchase from 09/02/2017

On the other hand, the carrier is not very efficient...wrong phone number and after correction on my part, forgets to correct and transmit the right number to the deliveryman who did not find me and therefore obliged to schedule another delivery!

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Response from LOFT ATTITUDE Published on 20/02/2017

Dear Customer, Thank you for this clarification, we will pass on this information to the customer service of our carrier GEFCO to avoid this kind of inconvenience to happen again. Thank you for your rating. Have a nice day. Sincerely, Loft Attitude customer service

Acheteur vérifié

Published on 19/02/2017 à 12h36 following a purchase from 12/02/2017

Very good

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Acheteur vérifié

Published on 17/02/2017 à 17h03 following a purchase from 23/01/2017

VERY GOOD SITE AND VERY GOOD TELEPHONE RECEPTION.

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Acheteur vérifié

Published on 15/02/2017 à 22h44 following a purchase from 03/02/2017

Excellent

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Acheteur vérifié

Published on 15/02/2017 à 22h43 following a purchase from 03/02/2017

Excellent

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Acheteur vérifié

Published on 15/02/2017 à 14h35 following a purchase from 08/02/2017

Fast order. Careful packaging

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Acheteur vérifié

Published on 15/02/2017 à 09h33 following a purchase from 27/01/2017

I'm happy with my purchase, it matches the photo on the website.

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Acheteur vérifié

Published on 14/02/2017 à 20h14 following a purchase from 08/01/2017

Superb store. Excellent after-sales service. Highly recommend.

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Acheteur vérifié

Published on 14/02/2017 à 14h52 following a purchase from 04/02/2017

Beautiful and stylish

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Acheteur vérifié

Published on 13/02/2017 à 09h40 following a purchase from 28/01/2017

From order to delivery, perfect

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Acheteur vérifié

Published on 12/02/2017 à 23h17 following a purchase from 24/01/2017

Impeccable service, very very well packaged product. Nothing to say. I would definitely return to this site....

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Acheteur vérifié

Published on 12/02/2017 à 15h16 following a purchase from 02/02/2017

Attractive price and fast! Only +

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Acheteur vérifié

Published on 12/02/2017 à 13h28 following a purchase from 05/02/2017

Very good communication with the seller

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Acheteur vérifié

Published on 11/02/2017 à 13h52 following a purchase from 30/01/2017

perfect

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Acheteur vérifié

Published on 10/02/2017 à 23h48 following a purchase from 29/01/2017

Beautiful products 5

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Acheteur vérifié

Published on 08/02/2017 à 21h06 following a purchase from 01/02/2017

It's the first time I ordered on the site and I'm delighted. The delivery time was respected and the parcel arrived well packaged...I recommend it without any problem.

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Acheteur vérifié

Published on 08/02/2017 à 21h02 following a purchase from 01/02/2017

Glass cabinet delivered on time and in perfect condition. (well protected) I am very satisfied with my purchase. The description and style are exactly what I wanted.

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Acheteur vérifié

Published on 08/02/2017 à 15h04 following a purchase from 01/02/2017

Quality products and on-time delivery... I recommend it!

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Acheteur vérifié

Published on 07/02/2017 à 14h46 following a purchase from 14/12/2016

Very user-friendly and up-to-date

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Acheteur vérifié

Published on 07/02/2017 à 13h31 following a purchase from 31/01/2017

Perfect service

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Acheteur vérifié

Published on 06/02/2017 à 18h21 following a purchase from 26/01/2017

Perfect

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Acheteur vérifié

Published on 06/02/2017 à 16h55 following a purchase from 23/01/2017

ALL CLEAR.

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Acheteur vérifié

Published on 05/02/2017 à 19h31 following a purchase from 29/01/2017

Perfect

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Acheteur vérifié

Published on 05/02/2017 à 18h29 following a purchase from 28/01/2017

Readable, complete and updated

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Acheteur vérifié

Published on 05/02/2017 à 14h41 following a purchase from 20/01/2017

In a word: ideal!

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Acheteur vérifié

Published on 30/01/2017 à 13h45 following a purchase from 23/01/2017

Efficient, safe.

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Acheteur vérifié

Published on 29/01/2017 à 22h19 following a purchase from 22/01/2017

Very good site

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