The online store Loft Attitude is praised for its superior product quality, with numerous customers noting the excellent craftsmanship of items like lamps and furniture, which are described as beautiful and well-made. Delivery services are highlighted as efficient, with many customers appreciating the fast shipping times and careful packaging that ensures products arrive in perfect condition. The customer service stands out for its attentiveness and responsiveness; representatives provide detailed information and assistance, further enhancing the shopping experience.
Good products of very decent quality. The site advertises parts in stock but the parts are ordered according to customer orders...hence the delay problem. I was called twice to warn me of delays. The customer is taken care of, which is appreciated...
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/03/2018
Extremely fast shipment. The box had been opened / resealed - the lampshade was a bit damaged.
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Response from LOFT ATTITUDE
Dear Customer, We have just received your message, indeed we open and reseal all parcels in order to control the products and avoid as much as possible the inconvenience of a parcel with missing or damaged parts. If your lampshade has been damaged during transport, please send us a photo on [email protected] we will send you back a replacement lampshade. Hoping to have met your expectations and to see you soon on our website. Sincerely, Loft Attitude Customer Service
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/03/2018
Serious website and good order tracking Respectable delivery time
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/03/2018
fast delivery
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/03/2018
Quick and easy, but the goods did not conform to the presentation.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/03/2018
Trend
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/02/2018
delivery on time, delivery conditions without problems
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/02/2018
Serious
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/03/2018
Good. Fast delivery.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 17/02/2018
Not true to life.
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Response from LOFT ATTITUDE
Dear Customer, We are aware of your comments and will pass on this information to our supplier, Kare Design, concerning these 2 bedside tables, as until now we have never had a problem with this item. Thank you for your understanding. Our customer service team is at your disposal at 0494798212 We look forward to receiving your return for a refund. Best regards Customer Service LOFT ATTITUDE
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/02/2018
very professional, as the phone call was made following a break in the order for an item; no surprises.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/02/2018
Very good site, good quality product. Fast delivery and very well packaged.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/02/2018
very good service, however the parcel was damaged on receipt (no damage to my order)
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/02/2018
well
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/01/2018
No problems encountered during sale and delivery
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/01/2018
Fast delivery
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/01/2018
A little expensive but varied....
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 13/12/2017
Ordered December 13, received January 11, for glasses in stock, delivery in 48 hours, normally and not even a word of apology in the box (it was a gift for Christmas) If I had had them in 48 hours I would have put 5 stars, for packaging and speed but here, only 1.
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Response from LOFT ATTITUDE
Dear Customer, We've just read your rating and, as we discussed with you over the phone, the problem was that Paypal had put your payment on hold and didn't authorize us to send your order.
To apologize for the delay, we did not send you a note of apology, but we did enclose with your 6 CUBA glasses a box of 9 PIERRE WHISKY GLACONS worth €14.90. Did you receive them in good condition? We are sincerely sorry for this incident and the inconvenience caused at Christmas time, but we hope to have the chance to see you again on our website to prove our seriousness and our desire to satisfy our customers.
Thank you for your understanding. Sincerely LOFT ATTITUDE customer service
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/01/2018
Bien.elegant
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/12/2017
speed but an article was missing
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/12/2017
no problems whatsoever with ordering and delivery
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/10/2017
Satisfied but...order placed at the end of Oct, on a product in stock. They called me at the beginning of Nov (I appreciate that this is coming from you) to tell me that there will be a 1 month delay, so at the end of Nov, to finally receive the parcel at the end of Dec. Fortunately I had anticipated this.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/12/2017
Really serious site.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/12/2017
Serious
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/12/2017
First order and very satisfied: delivery on time, very good packaging It was a gift and I haven't tested the functionality I'll contact you as soon as the person concerned has used this nice lamp
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/12/2017
Quick delivery mirror a little small
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/12/2017
Delivered quickly, packaging not very suitable but nothing damaged.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 08/12/2017
Slow and disorganized
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Response from LOFT ATTITUDE
Dear Customer, We have just read your comments and in order to improve our services we would like to know more. Can you tell us what was slow? Because you placed an order on 08/12/2017 at 11:19:59 and we shipped the same day at 14:37:49 Can you also tell us what you found disorganized?
Thank you for your understanding. Sincerely LOFT ATTITUDE Customer Service
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/12/2017
Fast delivery. Careful packaging except for one item
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/12/2017
practical, easy-to-navigate website
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/12/2017
EXCELLENT NO PROBLEM
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/12/2017
Wide range of products, lots of gift ideas
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/11/2017
Simple, ergonomic, fast, very secure site
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/11/2017
pleasant to visit and accessible to everyone
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/11/2017
Competitive site, delivered on time
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/11/2017
correct
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/10/2017
Beautiful site with original objects.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 31/10/2017
Good. I was satisfied with my order
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/10/2017
Efficient, no problem.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/10/2017
Easy to order, fast delivery, good quality product, well packaged.
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