Customer reviews of LOFT ATTITUDE

9,4 /10

Based on 3 229 published reviews

5 2 605 81% 4 434 13% 3 93 3% 2 43 1% 1 54 2%

Summary of reviews

The online store Loft Attitude is praised for its superior product quality, with numerous customers noting the excellent craftsmanship of items like lamps and furniture, which are described as beautiful and well-made. Delivery services are highlighted as efficient, with many customers appreciating the fast shipping times and careful packaging that ensures products arrive in perfect condition. The customer service stands out for its attentiveness and responsiveness; representatives provide detailed information and assistance, further enhancing the shopping experience.

Reviews 1, 3, 4 and 5 stars

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Acheteur vérifié

Published on 24/10/2021 à 20h31 following a purchase from 03/10/2021

Delivery made within the time announced. Only site that offered this item at a good price.

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Acheteur vérifié

Published on 23/10/2021 à 20h10 following a purchase from 17/10/2021

Very fast

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Acheteur vérifié

Published on 22/10/2021 à 06h38 following a purchase from 23/09/2021

Perfect! Great listening skills

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Acheteur vérifié

Published on 18/10/2021 à 14h53 following a purchase from 10/09/2021

Very attentive seller, made sure to deliver our table exactly on the day we wanted it. Our Grande Possibilita table is very beautiful, I would have liked it a little wider, but it was only available in glass in this format. Be careful, it scratches easily, so protect it well with a tablecloth for meals.

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Acheteur vérifié

Published on 18/10/2021 à 08h42 following a purchase from 11/10/2021

perfect

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Acheteur vérifié

Published on 17/10/2021 à 16h34 following a purchase from 11/10/2021

Everything is perfect, thank you very much!

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Acheteur vérifié

Published on 17/10/2021 à 14h00 following a purchase from 11/10/2021

Fast delivery. Neatly packaged. Perfect!

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Acheteur vérifié

Published on 16/10/2021 à 18h08 following a purchase from 10/10/2021

Order processed and dispatched quickly, parcel traceability and carrier options perfect, packaging perfect. I am delighted

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Acheteur vérifié

Published on 10/10/2021 à 20h26 following a purchase from 03/10/2021

Perfect! Very short delivery time, good order tracking and perfectly packaged and protected item.

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Acheteur vérifié

Published on 09/10/2021 à 17h07 following a purchase from 02/10/2021

Superb delivery!

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Acheteur vérifié

Published on 09/10/2021 à 00h34 following a purchase from 28/09/2021

Perfect! Order delivered quickly, very good.

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Acheteur vérifié

Published on 08/10/2021 à 18h19 following a purchase from 30/09/2021

Item broken! Unprotected packaging! Thanks for the missed birthday present!!!

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Response from LOFT ATTITUDE Published on 12/10/2021

Dear Customer, We are really astonished by your comment because knowing very well the fragility of this article, we took care precisely to put protective foam at the level of the tail of Crocodile as well as at the level of the head with polystyrene we then closed this paperboard which we put in another paperboard with still protections in top and bottom of the paperboard. Your package was delivered on Saturday, October 2, and you never called us to report any problems. Then, 1 week later, we received this comment. Our customer service will contact you by phone to find out more. Sincerely Customer Service

Acheteur vérifié

Published on 06/10/2021 à 21h01 following a purchase from 30/09/2021

Fast delivery time. Very well packed. The globe corresponds to my expectations

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Acheteur vérifié

Published on 05/10/2021 à 18h26 following a purchase from 30/09/2021

More than perfect tgv shipment and very well protected trusted site

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Acheteur vérifié

Published on 05/10/2021 à 11h49 following a purchase from 11/09/2021

Fully satisfied, from online experience to delivery

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Acheteur vérifié

Published on 02/10/2021 à 16h34 following a purchase from 26/08/2021

Good contact

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Acheteur vérifié

Published on 27/09/2021 à 22h39 following a purchase from 16/09/2021

Average product satisfaction

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Response from LOFT ATTITUDE Published on 10/09/2024

I'm sorry to hear that you were not entirely satisfied with your purchase from LOFT ATTITUDE. We value your opinion and will do our best in collaboration with our suppliers to improve our products in the future. Thank you for sharing your experience with us.

Acheteur vérifié

Published on 27/09/2021 à 09h53 following a purchase from 21/09/2021

Very good site, great choice of styles for original decor I highly recommend, nothing to say fast delivery I adhere

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Acheteur vérifié

Published on 26/09/2021 à 09h41 following a purchase from 26/08/2021

Satisfied. But a pity of the delay in the delivery, the 15 days deadline not respected.

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Acheteur vérifié

Published on 26/09/2021 à 07h53 following a purchase from 15/09/2021

PERFECT

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Acheteur vérifié

Published on 25/09/2021 à 23h18 following a purchase from 16/09/2021

The right product at the right price on time. Perfect

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Acheteur vérifié

Published on 22/09/2021 à 20h39 following a purchase from 15/09/2021

Good experience with loftattiude completely satisfied with this order everything went smoothly whether the order or delivery absolutely nothing to complain about.

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Acheteur vérifié

Published on 22/09/2021 à 08h25 following a purchase from 14/09/2021

I easily found what I wanted on this site Perfect order Fast delivery

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Acheteur vérifié

Published on 20/09/2021 à 19h54 following a purchase from 04/09/2021

delivered in good condition and on time so "very good", remark below justifies the "good" only

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Acheteur vérifié

Published on 16/09/2021 à 14h38 following a purchase from 06/09/2021

delivery expected 2 days later, a week later we don't know where the parcel is. so after numerous calls we magically find the parcel.

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Response from LOFT ATTITUDE Published on 10/09/2024

Hello, we're sorry for the inconvenience. We do our utmost to respect the delivery times announced, but delays may occur due to logistical problems beyond our control. We thank you for your patience and hope you are satisfied with the product."

Acheteur vérifié

Published on 16/09/2021 à 08h25 following a purchase from 05/09/2021

nothing to complain about everything is perfect the site is very good and the delivery perfect and the product carefully packaged.

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Acheteur vérifié

Published on 15/09/2021 à 18h25 following a purchase from 01/08/2021

serious

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Acheteur vérifié

Published on 14/09/2021 à 17h13 following a purchase from 07/09/2021

super efficient!

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Acheteur vérifié

Published on 14/09/2021 à 08h59 following a purchase from 06/09/2021

Beautiful proposals and variety of objects

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Acheteur vérifié

Published on 13/09/2021 à 20h44 following a purchase from 08/09/2021

Received with broken tray and very small table.

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Response from LOFT ATTITUDE Published on 14/09/2021

Dear Customer, We confirm that we have received your photos and have forwarded your complaint to our supplier Kare Design. We will send you a new table without delay. Please do not hesitate to contact us should you require any further information. Sincerely, Loft Attitude Customer Service

Acheteur vérifié

Published on 12/09/2021 à 22h03 following a purchase from 01/09/2021

The order was promised within 48 hours. Ordered on the 2nd and scheduled for the 4th, it actually arrived on the 7th around noon. So don't be fooled by the 48 hours!

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Response from LOFT ATTITUDE Published on 13/09/2021

Dear Customer, We sent your order on 02/09 but unfortunately we are all dependent on the post office and their possible delays. We will of course pass on this information to our Colissimo account manager so that they can improve their commitments. We are sincerely sorry for this inconvenience and hope to see you soon on our site. Best regards LOFT ATTITUDE Customer Service

Acheteur vérifié

Published on 10/09/2021 à 01h10 following a purchase from 03/09/2021

This purchase was a birthday present. You announced a delivery on Monday and I still have nothing on Thursday evening.

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Response from LOFT ATTITUDE Published on 10/09/2021

Dear Customer, We dispatched your parcel on the same day as your order with Colissimo tracking number 6M17914485519. According to the Colissimo tracking with the post office, your parcel could not be delivered on Monday because the relay point you chose when you placed your order is closed every Monday, but it has been waiting for you since Tuesday in your relay point at the following address: NATUR ELLES FLEURS 1204 ROUTE DE GENEVE 74150 VALLIERES Here's the message from the post office: -Your parcel will be waiting for you at your pick-up point for 3 working days at a Pickup Station, 10 working days at a retail outlet or 15 calendar days at a post office. Don't delay in picking it up! It will be delivered to you on presentation of proof of identity. Next time, don't wait to contact our customer service department directly at 0494798212 to discuss your delivery problems, as your parcel will be delivered if you don't let us know. We hope that we have been able to provide you with the information you need to retrieve your parcel, and remain at your entire disposal for any further information you may require. Best regards LOFT ATTITUDE Customer Service

Acheteur vérifié

Published on 08/09/2021 à 17h35 following a purchase from 02/09/2021

Simple, fast, efficient and product conforms to specifications.

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Acheteur vérifié

Published on 08/09/2021 à 14h52 following a purchase from 01/09/2021

the product, according to the photo available on the site, appears to be cordless, but on the other hand it must be plugged in to operate the lamp, so it does have a connecting cord

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Acheteur vérifié

Published on 07/09/2021 à 09h08 following a purchase from 12/07/2021

Item conforms to my wishes

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Acheteur vérifié

Published on 05/09/2021 à 08h39 following a purchase from 25/08/2021

Tt ok

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Acheteur vérifié

Published on 03/09/2021 à 21h26 following a purchase from 23/08/2021

Perfect

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Acheteur vérifié

Published on 01/09/2021 à 21h01 following a purchase from 24/07/2021

Well-designed site

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Acheteur vérifié

Published on 31/08/2021 à 12h33 following a purchase from 02/08/2021

always the same person on the phone, which is reassuring.

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Acheteur vérifié

Published on 30/08/2021 à 15h46 following a purchase from 08/08/2021

Slight delay in delivery but phone call to explain the reason, perfect delivery, product well packaged, arrived in good condition and as we expected.

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