The online store Loft Attitude is praised for its superior product quality, with numerous customers noting the excellent craftsmanship of items like lamps and furniture, which are described as beautiful and well-made. Delivery services are highlighted as efficient, with many customers appreciating the fast shipping times and careful packaging that ensures products arrive in perfect condition. The customer service stands out for its attentiveness and responsiveness; representatives provide detailed information and assistance, further enhancing the shopping experience.
Ordered December 13, received January 11, for glasses in stock, delivery in 48 hours, normally and not even a word of apology in the box (it was a gift for Christmas) If I had had them in 48 hours I would have put 5 stars, for packaging and speed but here, only 1.
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Response from LOFT ATTITUDE
Dear Customer, We've just read your rating and, as we discussed with you over the phone, the problem was that Paypal had put your payment on hold and didn't authorize us to send your order.
To apologize for the delay, we did not send you a note of apology, but we did enclose with your 6 CUBA glasses a box of 9 PIERRE WHISKY GLACONS worth €14.90. Did you receive them in good condition? We are sincerely sorry for this incident and the inconvenience caused at Christmas time, but we hope to have the chance to see you again on our website to prove our seriousness and our desire to satisfy our customers.
Thank you for your understanding. Sincerely LOFT ATTITUDE customer service
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/01/2018
Bien.elegant
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 06/01/2018
No worries about delivery or packaging Is there any possibility of refund or return . I am very dissatisfied with the product
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Response from LOFT ATTITUDE
Dear Customer, We have just received your message and you have up to 14 days after receipt of your order to return the product you are not completely satisfied with, in exchange for a credit note or a full refund. Our customer service team is at your disposal on 04 94 79 82 12 for any further information you may require. Thank you for your understanding.
Thank you for your understanding. LOFT ATTITUDE customer service
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 05/01/2018
- An unanswered request for product information, - No home delivery, only downstairs.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/12/2017
speed but an article was missing
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/12/2017
no problems whatsoever with ordering and delivery
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 22/11/2017
Very long delivery time. However, the contact person was very friendly.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/10/2017
Satisfied but...order placed at the end of Oct, on a product in stock. They called me at the beginning of Nov (I appreciate that this is coming from you) to tell me that there will be a 1 month delay, so at the end of Nov, to finally receive the parcel at the end of Dec. Fortunately I had anticipated this.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/12/2017
Really serious site.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/12/2017
Serious
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/12/2017
First order and very satisfied: delivery on time, very good packaging It was a gift and I haven't tested the functionality I'll contact you as soon as the person concerned has used this nice lamp
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/12/2017
Quick delivery mirror a little small
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/12/2017
Delivered quickly, packaging not very suitable but nothing damaged.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 04/12/2017
good site, but you could also point out to foreign customers that customs duties are quite high.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/12/2017
Fast delivery. Careful packaging except for one item
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/12/2017
practical, easy-to-navigate website
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/12/2017
EXCELLENT NO PROBLEM
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/12/2017
Wide range of products, lots of gift ideas
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/11/2017
Simple, ergonomic, fast, very secure site
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/11/2017
pleasant to visit and accessible to everyone
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/11/2017
Competitive site, delivered on time
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/11/2017
correct
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/10/2017
Beautiful site with original objects.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 31/10/2017
Good. I was satisfied with my order
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/10/2017
Efficient, no problem.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/10/2017
Easy to order, fast delivery, good quality product, well packaged.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/10/2017
R A S
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/10/2017
Good, Too bad the delivery could not be made to my home.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 25/08/2017
I left a message, still no answer 3 weeks later.
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Response from LOFT ATTITUDE
Dear Customer, We are sorry we did not see your message, we will contact you by phone immediately to bring you satisfaction. Next time do not hesitate to contact directly our customer service at 04 94 79 82 81 Thank you for your understanding. Sincerely Loft Attitude customer service
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/09/2017
easy to use
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/09/2017
Surprise delivery time of 8 days instead of the advertised 15.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/08/2017
Pleasant site
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/08/2017
SERIOUS ORIGINALITY
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/08/2017
Fine
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 02/08/2017
Hassle-free delivery but poor advice on how to use the product.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/07/2017
Meets my expectations
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/05/2017
Delayed delivery, fast response and reliable site
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/06/2017
Prima
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 28/06/2017
Nice article but it looks like a show model because the horn is damaged at the paint level, a disappointment.....
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/06/2017
Clear and easy
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