Customer reviews of LOFT ATTITUDE

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 3 229 published reviews
5 2 605 81% 4 434 13% 3 93 3% 2 43 1% 1 54 2%

Summary of reviews

The online store Loft Attitude is praised for its superior product quality, with numerous customers noting the excellent craftsmanship of items like lamps and furniture, which are described as beautiful and well-made. Delivery services are highlighted as efficient, with many customers appreciating the fast shipping times and careful packaging that ensures products arrive in perfect condition. The customer service stands out for its attentiveness and responsiveness; representatives provide detailed information and assistance, further enhancing the shopping experience.

Reviews 1, 4 and 5 stars

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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/11/2021
Very good quality product, perfect packaging. A plan that went off without a hitch!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/11/2021
User-friendly site, competitive price, competent telephone reception. Shipment on time
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/11/2021
SUPER product of excellent quality I am completely satisfied
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/11/2021
Fast delivery, the chewing gum balls correspond to my expectations. I recommend loft attitude without hesitation.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/10/2021
Perfect!
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 02/11/2021
Error in the transcription of the zip code. Delivery received two days late compared to the initially announced date for which I had taken a day off .... for nothing. Lost day .... I'll stop here with this seller ...
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Response from LOFT ATTITUDE
Dear Customer, Indeed you are right, we made a mistake when transcribing your postal code from 68260 to 68620 and we are sincerely sorry about it. This is the first time we've made a mistake of this kind with our DB SCHENKER carrier, and we hope we'll never make it again. We apologize once again. Sincerely LOFT ATTITUDE Customer Service
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/11/2021
Good site, with lots of references. However, big problem with delivery. Colissimo changes the delivery destination and informs you late. Inevitably a place further away than the first. Not serious, especially in the countryside.
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Response from LOFT ATTITUDE
Dear Customer, Thank you for your feedback. We will contact our Colissimo account manager to find out the reason for this change of destination so that this incident does not happen again. Thank you for your understanding. Sincerely Customer Service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/11/2021
perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/11/2021
Frankly, the ostrich is perfect (I'd seen it before), the shipping speed and the packaging.
Just a small downside, I don't know if Colissimo is the best for delivery because I live in the country and I almost couldn't pick up the parcel because of their opening hours.
But I'm so happy, the hanging system is perfect (I just used stronger pegs). And you know what? I called my ostrich Gilda ️
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/11/2021
Product really in stock as indicated on the site. Very fast and careful shipping. Received 48 hours after ordering. Really perfect.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 31/10/2021
Perfect, very professional, top-notch after-sales service I recommend ++++
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/10/2021
It takes a long time before it arrives.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/11/2021
Ras 1
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/11/2021
very good service and fast delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/10/2021
Fast and efficient
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/10/2021
Very satisfied.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/11/2021
Order received quickly, very well packaged.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/10/2021
fast shipment careful packaging
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/11/2021
deadline respected
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/07/2021
I am absolutely satisfied with the services of loft attitude, it always responds to our requests and it worries us. They keep us informed of the progress of our order.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/11/2021
fast and compliant ...
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/11/2021
Very fast delivery. Product packaged with care.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/07/2021
Very nice products, reasonable prices, several months delivery time, certainly exceptional.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 31/10/2021
Very pleasant navigation, product found leakage fast shipping, nothing to complain from A to Z .
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 06/10/2021
I order 6 blue chairs (in stock on the site) I am told that there are only 2 left; I change for dark gray I receive light gray; so-called delivery within 15 days, I receive 1 month later; the bolt axes are not those dug into the wood, wood file and infinite time to assemble them; I will not recommend you and you will not see me again; goodbye
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/10/2021
Everything was perfect for our order. Price, delivery time, hyper-secure packaging and finally a very professional contact during the order to inform us of its condition.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/10/2021
I really appreciate the speed of shipment and especially the care taken with the packaging. I recommend this site.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/10/2021
Very fast delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/10/2021
Delivery made within the time announced. Only site that offered this item at a good price.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/10/2021
Very fast
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/09/2021
Perfect! Great listening skills
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/09/2021
Very attentive seller, made sure to deliver our table exactly on the day we wanted it. Our Grande Possibilita table is very beautiful, I would have liked it a little wider, but it was only available in glass in this format. Be careful, it scratches easily, so protect it well with a tablecloth for meals.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/10/2021
perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/10/2021
Everything is perfect, thank you very much!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/10/2021
Fast delivery. Neatly packaged. Perfect!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/10/2021
Order processed and dispatched quickly, parcel traceability and carrier options perfect, packaging perfect. I am delighted
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/10/2021
Perfect! Very short delivery time, good order tracking and perfectly packaged and protected item.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/10/2021
Superb delivery!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/09/2021
Perfect! Order delivered quickly, very good.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 30/09/2021
Item broken! Unprotected packaging! Thanks for the missed birthday present!!!
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Response from LOFT ATTITUDE
Dear Customer, We are really astonished by your comment because knowing very well the fragility of this article, we took care precisely to put protective foam at the level of the tail of Crocodile as well as at the level of the head with polystyrene we then closed this paperboard which we put in another paperboard with still protections in top and bottom of the paperboard. Your package was delivered on Saturday, October 2, and you never called us to report any problems. Then, 1 week later, we received this comment. Our customer service will contact you by phone to find out more. Sincerely Customer Service
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