Customer reviews of LOFT ATTITUDE

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 3 229 published reviews

Summary of reviews

The online store Loft Attitude is praised for its superior product quality, with numerous customers noting the excellent craftsmanship of items like lamps and furniture, which are described as beautiful and well-made. Delivery services are highlighted as efficient, with many customers appreciating the fast shipping times and careful packaging that ensures products arrive in perfect condition. The customer service stands out for its attentiveness and responsiveness; representatives provide detailed information and assistance, further enhancing the shopping experience.

Reviews 1, 4 and 5 stars

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F
Fabrice J.
Rating: 5 out of 5
following a purchase from 20/12/2023
As described
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Response from LOFT ATTITUDE
Thank you for your positive feedback on our LOFT ATTITUDE website. We are delighted that your experience met your expectations. Please do not hesitate to contact us should you require any further information about our products and services. Have a nice day!
P
PATRICIA B.
Rating: 5 out of 5
following a purchase from 31/12/2023
Perfect
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Response from LOFT ATTITUDE
Thank you for your positive feedback, we are delighted to have your appreciation. We hope to see you soon on our Loft Attitude website. Have a nice day.
M
Marion S.
Rating: 1 out of 5
following a purchase from 11/12/2023
Defective item. Reported on the day of delivery. 3 weeks later, despite my phone calls and emails, no one has taken up my complaint. I am extremely disappointed!
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Response from LOFT ATTITUDE
Dear Customer,
We would like to thank you for your patience and understanding following our recent telephone conversation. As mentioned, our supplier was on vacation, which caused a slight delay in processing your complaint. As soon as it reopened yesterday, we worked immediately to provide you with a satisfactory solution.
We're delighted to have been able to satisfy you by providing you with compensation that lives up to your expectations.
Your satisfaction is our priority, and we are determined to maintain the level of service you expect.
We look forward to welcoming you back to our LOFT ATTITUDE site and remain at your disposal for any further assistance you may require.
Thank you very much for your confidence.
Yours faithfully
LOFT ATTITUDE Customer Service
F
Françoise L.
Rating: 5 out of 5
following a purchase from 17/12/2023
Very satisfied. Very good quality.
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Response from LOFT ATTITUDE
Thank you very much Françoise for your positive feedback on our LOFT ATTITUDE website. We are delighted that you are fully satisfied with the quality of our products. Please don't hesitate to contact us if you need any help or advice for your next purchases. We hope to hear from you soon!
M
Maelyne V.
Rating: 5 out of 5
following a purchase from 20/12/2023
Perfect, parcel received in 48h
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Response from LOFT ATTITUDE
Thank you very much for your review, we are delighted that your package was delivered quickly and that you are satisfied with our service. We hope to see you soon on our LOFT ATTITUDE website.
G
Gracia C.
Rating: 5 out of 5
following a purchase from 19/12/2023
Muy bueno👍
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Response from LOFT ATTITUDE
Thank you very much for your positive feedback on our LOFT ATTITUDE website, it makes us very happy! We work hard to provide a quality shopping experience for our customers. We look forward to welcoming you back to loftattitude.com.
M
Margot P.
Rating: 5 out of 5
following a purchase from 17/12/2023
Perfect, thank you!
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Response from LOFT ATTITUDE
Thank you for your positive feedback! We are delighted that you enjoyed your experience on our LOFT ATTITUDE website. Don't hesitate to come back to us if you need anything. We look forward to seeing you again soon!
E
Eric A.
Rating: 5 out of 5
following a purchase from 18/12/2023
Perfect, fast and secure shipping. Product meets my expectations, I recommend it!
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Response from LOFT ATTITUDE
Thank you very much for your positive feedback, we are delighted that your shopping experience on our LOFT ATTITUDE website was satisfactory. We make it a point of honor to ensure fast, secure shipping and to offer products that meet our customers' expectations. We hope to see you soon on our site!
V
Valerie J.
Rating: 5 out of 5
following a purchase from 17/12/2023
Carefully packed parcel Delivered on time and very quickly
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Response from LOFT ATTITUDE
Thank you very much for your positive feedback on our delivery service! We are delighted that your parcel was carefully packed and delivered on time. We will do our best to maintain this quality of service to satisfy all our customers. We look forward to seeing you again on our LOFT ATTITUDE website.
C
Claude L.
Rating: 5 out of 5
following a purchase from 14/12/2023
received in good condition
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Response from LOFT ATTITUDE
Thank you for your positive feedback on our LOFT ATTITUDE website. We are delighted that your order arrived in good condition. Thank you for your confidence. See you soon on our site!
H
Heloise B.
Rating: 5 out of 5
following a purchase from 15/12/2023
Very fast delivery Well packaged and protected Perfect
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Response from LOFT ATTITUDE
Thank you Heloise for your positive feedback on our LOFT ATTITUDE website. We are delighted that you appreciated the speed of shipment and the quality of packaging of your order. We strive to offer the best possible service to our customers. If you have any further queries, please do not hesitate to contact us - we will be delighted to help. Sincerely, The LOFT ATTITUDE team.
F
FABRICE N.
Rating: 5 out of 5
following a purchase from 08/12/2023
VERY GOOD BUY
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Response from LOFT ATTITUDE
I am delighted that you were satisfied with your purchase from LOFT ATTITUDE. Thank you for your positive feedback! We hope to see you soon among our customers. Have a nice day.
C
corinne C.
Rating: 5 out of 5
following a purchase from 11/12/2023
Very satisfied! Received promptly Beautiful!
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Response from LOFT ATTITUDE
Thank you for your positive feedback, Corinne. We are delighted that our LOFT ATTITUDE site has lived up to your expectations and that you were satisfied with your shopping experience. We will continue to do our utmost to offer you quality service and products that meet your needs.
J
JEAN-PHILIPPE V.
Rating: 5 out of 5
following a purchase from 12/12/2023
fast. RAS
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Response from LOFT ATTITUDE
Thank you for your positive feedback, we are delighted that our service lived up to your expectations. We hope to see you soon at LOFT ATTITUDE.
L
Laurence A.
Rating: 5 out of 5
following a purchase from 08/12/2023
Perfect Fast, good quality, meets my expectations 👍
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Response from LOFT ATTITUDE
I am delighted that you have enjoyed your experience on our LOFT ATTITUDE website and that your order has met your expectations. We make it a point of honor to offer a fast and quality service to our customers. Thank you for your positive feedback!
G
Gerardo T.
Rating: 5 out of 5
following a purchase from 03/12/2023
Very satisfied with delivery time, packaging, product conformity and price.
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Response from LOFT ATTITUDE
Thank you very much for your positive review! We are delighted that you are satisfied with your purchase on our LOFT ATTITUDE website and that you appreciated the speed of delivery, the packaging, the conformity of the product and the price. Please don't hesitate to contact us if you have any further questions or needs, we'll always be here to help. Thank you again for your trust and support of our brand!
C
CORINNE L.
Rating: 5 out of 5
following a purchase from 24/11/2023
Perfect
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Response from LOFT ATTITUDE
Thank you very much for your positive feedback, Corinne. We are delighted that you enjoyed your experience at Loft Attitude. Don't hesitate to recommend us to your friends and family!
S
Sylvie A.
Rating: 5 out of 5
following a purchase from 25/11/2023
Statuette as ordered
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Response from LOFT ATTITUDE
Thank you very much Sylvie for your positive review of our LOFT ATTITUDE website! We're delighted to hear you're happy with your statuette and hope you'll continue to enjoy our products. See you soon on our site!
A
AUDREY L.
Rating: 5 out of 5
following a purchase from 06/12/2023
order received promptly and conforms to item description
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Response from LOFT ATTITUDE
Thank you

Hello AUDREY, we are delighted to have provided you with a fast service that met your expectations. Thank you for your confidence and see you soon on our LOFT ATTITUDE website.
S
Sandrine N.
Rating: 5 out of 5
following a purchase from 25/11/2023
Perfect - delivery on time - careful packaging.
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Response from LOFT ATTITUDE
Thank you Sandrine for your positive review of our LOFT ATTITUDE website! We are delighted that you have appreciated the quality of our services and products. Your satisfaction is our priority. We thank you for your confidence and hope to see you soon on our site for other purchases.
A
andre M.
Rating: 5 out of 5
following a purchase from 05/12/2023
Impeccable
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Response from LOFT ATTITUDE
Thank you for your review, we are delighted that you enjoyed our LOFT ATTITUDE site and we hope to see you again soon! Please do not hesitate to contact us if you have any further questions.
S
Simone N.
Rating: 1 out of 5
following a purchase from 29/11/2023
I'm disappointed. When I unpacked the jewelry box I had ordered, I noticed a crack in the box. The corners of the drawer are poorly finished and partly protrude. The box is not level, which makes it unstable.
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Response from LOFT ATTITUDE
Dear customer,

We have taken good note of your photos and have noticed the crack, probably due to transport. We would like to point out that during packing, no anomaly was detected, and to date, in view of our previous customer reviews, we have never encountered a similar problem with this jewelry box.

To remedy this situation, we immediately took the initiative of offering you a full refund of your order or replacement of the damaged item. We understand the importance of your satisfaction and have proceeded to refund you according to your preference.

We sincerely hope that this approach meets your expectations. Your satisfaction remains our top priority. We would like to assure you that this unfortunate shipping experience is an isolated one. We look forward to welcoming you back to our site, and to demonstrating our commitment to product quality and customer satisfaction.

Should you have any further questions or concerns, please do not hesitate to contact us.

We look forward to seeing you soon on our site.

Yours faithfully
LOFT ATTITUDE Customer Service
A
Arnaud F.
Rating: 5 out of 5
following a purchase from 29/11/2023
Product as described, packaged with care.
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Response from LOFT ATTITUDE
Thank you very much for your positive feedback on our LOFT ATTITUDE website! We are delighted that you are satisfied with the product and its packaging. We make it a point of honour to supply products that conform to their description and to protect them during shipping. We hope to see you soon on our site for new orders. Have a nice day!
E
Emilie T.
Rating: 5 out of 5
following a purchase from 30/11/2023
fast
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Response from LOFT ATTITUDE
Thank you for your positive review, we are delighted that your experience on our LOFT ATTITUDE site was quick and satisfactory. We make it a point of honour to offer our customers fast, quality service. Please do not hesitate to come back to us should you require any further products or information. Thank you again for your confidence! Sincerely, the LOFT ATTITUDE team.
E
Eric P.
Rating: 5 out of 5
following a purchase from 29/11/2023
Perfect
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Response from LOFT ATTITUDE
Thank you Eric for your positive review of our LOFT ATTITUDE website. We are delighted that you liked our services and that you had a perfect experience with us. We hope to see you soon on our site for future purchases. Have a nice day.
S
Sophie P.
Rating: 5 out of 5
following a purchase from 20/11/2023
Very good transaction! The site is well designed, the choice of products is satisfactory, as are the prices. The sales department is top notch. Delivery times are respected. The packaging is meticulous. To be recommended!
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Response from LOFT ATTITUDE
Thank you very much for your positive review of our LOFT ATTITUDE website! We're delighted to hear that you enjoyed your shopping experience with us, whether it was thanks to our product selection, our attractive prices or our sales service. We do our best to meet our delivery deadlines and ensure that your parcels are well packaged. Don't hesitate to come back to us for your next purchases - we'd be delighted to count you among our satisfied customers again. Thanks again for your recommendation!
M
Marie Annick M.
Rating: 5 out of 5
following a purchase from 27/11/2023
perfect
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Response from LOFT ATTITUDE
Thank you very much for your positive feedback, it encourages us to continue providing quality services to our customers. We are delighted that our LOFT ATTITUDE site meets your expectations. We look forward to seeing you again soon!
M
Martine R.
Rating: 5 out of 5
following a purchase from 27/11/2023
Very good
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Response from LOFT ATTITUDE
Thank you very much for your excellent rating and for your positive feedback on our LOFT ATTITUDE site! We are delighted that you enjoyed your experience with us and hope to see you again soon. Thank you so much again!
N
Nathan G.
Rating: 5 out of 5
following a purchase from 26/11/2023
Very good transport, fast and safe
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Response from LOFT ATTITUDE
Thank you very much Nathan for your positive review! We are delighted that you enjoyed our transportation service and we will do our best to maintain this level of quality for our customers. See you soon at LOFT ATTITUDE!
C
Claude C.
Rating: 5 out of 5
following a purchase from 26/11/2023
Very satisfied with our purchase. Fast and excellent delivery. We highly recommend this company.
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Response from LOFT ATTITUDE
Thank you for your positive feedback on our LOFT ATTITUDE website. We are delighted that your shopping experience was satisfactory and that you appreciated our fast delivery service. We are happy to count on your recommendation and hope to see you soon among our satisfied customers.
G
GERARD D.
Rating: 5 out of 5
following a purchase from 24/11/2023
On-time delivery, friendly driver, intact equipment: perfect
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Response from LOFT ATTITUDE
Thank you very much for your positive feedback, GERARD. We are delighted that you had a pleasant experience with our delivery service and that everything went smoothly for you. We work hard to satisfy our customers and it is a pleasure to know that this was the case for you. We look forward to serving you again in the future. Thank you again for your trust and support.
S
soso P.
Rating: 5 out of 5
following a purchase from 24/11/2023
I was suspicious at first about this site ... well I'm very happy I received my order on time very well packaged I recommend this site without worries
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Response from LOFT ATTITUDE
Thank you very much for your positive feedback on our LOFT ATTITUDE website. We are delighted that you are satisfied with your order and we hope to see you soon among our loyal customers. Thank you for your confidence in us!
J
jocelyne P.
Rating: 5 out of 5
following a purchase from 22/11/2023
very good quality
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Response from LOFT ATTITUDE
Thank you very much for your positive review of our LOFT ATTITUDE website! We are delighted that you have appreciated the quality of our products. Don't hesitate to come back to us if you need anything. We look forward to seeing you soon on our site!
J
Jean-Luc B.
Rating: 5 out of 5
following a purchase from 22/11/2023
Excellent service! I ordered one item and received another in a larger size due to an order preparation error. I called the customer number on Saturday afternoon and they called me back 30 minutes later to offer me a free reshipment! Exceptional service!
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Response from LOFT ATTITUDE
I'm sorry to hear that you received an oversized item by mistake, but I'm delighted that our customer service team was able to quickly rectify the situation and offer you a free reshipment. We are very concerned about our customers' satisfaction and we always try to solve problems as efficiently as possible. Thank you for your trust and loyalty to LOFT ATTITUDE.
R
Roselyne I.
Rating: 5 out of 5
following a purchase from 22/11/2023
Everything was perfect, I'm very satisfied.
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Response from LOFT ATTITUDE
Thank you for your positive feedback, I am delighted that your experience on our site LOFT ATTITUDE was perfect. Please know that we do our utmost to satisfy our customers and we hope to see you back with us soon. Thank you again for your confidence.
H
Hychem H.
Rating: 5 out of 5
following a purchase from 20/11/2023
Impeccable! Seems sturdy and the design is very classy, very much in line with my expectations .... Fast shipping.... Thank you so much!
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Response from LOFT ATTITUDE
Thank you very much for your trust in our LOFT ATTITUDE website. We are delighted to know that our product has met your expectations in terms of quality and design. We also attach great importance to fast delivery to ensure maximum customer satisfaction. Thank you for choosing LOFT ATTITUDE and don't hesitate to contact us if you need anything.
J
Joelle G.
Rating: 1 out of 5
following a purchase from 18/11/2023
Product does not work
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Response from LOFT ATTITUDE
Dear customer,

Your comment comes as something of a surprise to us, as we have already sold 39 Blomus OBAR stainless steel unwinders without the slightest problem. This product, with its simple and robust design, is generally recognized for its reliability, which is why we are surprised by the difficulty you seem to have encountered.

Your satisfaction remains our priority, and we welcome any suggestions or additional information you may require.

Thank you for taking the time to share your opinion with us, as it enables us to constantly improve our services and meet our customers' expectations as fully as possible. Please do not hesitate to contact us should you require any further information or clarification.

Yours faithfully

The Loft Attitude team
C
Carol A.
Rating: 1 out of 5
following a purchase from 31/10/2023
Delivery time longer than advertised on the site, no reply to my emails, no tracking information and paypal at over 8€ ( which I chose anyway as a precaution.....). I was about to cancel my order when I finally received my parcel (which fortunately suits me!) after waiting 2o days. So no, I'm not satisfied and I won't be recommending them again.
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Response from LOFT ATTITUDE
Dear customer,

We would like to sincerely apologize for the delay in delivery of your order. Although the originally announced delivery time was 15 days, various logistical problems at our supplier Kare Design in Germany resulted in a 20-day delivery.

We understand the importance of receiving your items on time and deeply regret any inconvenience this may have caused. Although we are dependent on our suppliers and their logistical problems, rest assured that we are actively working to improve our services.

We appreciate your understanding and patience.

Yours faithfully

Loft Attitude Customer Service
T
Thierry V.
Rating: 5 out of 5
following a purchase from 16/11/2023
Commercial quality and delivery on time
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Response from LOFT ATTITUDE
Thank you very much for your positive feedback, we are delighted that our quality service and adherence to deadlines has been appreciated. We hope to see you soon at LOFT ATTITUDE!
E
Edith H.
Rating: 5 out of 5
following a purchase from 10/11/2023
Alles super
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Response from LOFT ATTITUDE
Thank you very much for your positive review, we are delighted that you enjoyed this SAPIN LED lamp! We look forward to seeing you soon on our LOFT ATTITUDE website.