Customer reviews of LOFT ATTITUDE

9,4 /10

Based on 3 229 published reviews

5 2 605 81% 4 434 13% 3 93 3% 2 43 1% 1 54 2%

Summary of reviews

The online store Loft Attitude is praised for its superior product quality, with numerous customers noting the excellent craftsmanship of items like lamps and furniture, which are described as beautiful and well-made. Delivery services are highlighted as efficient, with many customers appreciating the fast shipping times and careful packaging that ensures products arrive in perfect condition. The customer service stands out for its attentiveness and responsiveness; representatives provide detailed information and assistance, further enhancing the shopping experience.

Reviews 1 and 4 stars

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Acheteur vérifié

Published on 18/03/2021 à 09h21 following a purchase from 07/03/2021

Fast

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Acheteur vérifié

Published on 14/03/2021 à 12h56 following a purchase from 29/01/2021

Very good order tracking.

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Acheteur vérifié

Published on 04/03/2021 à 12h19 following a purchase from 03/02/2021

Acceptable site perfect postal delivery

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Acheteur vérifié

Published on 09/02/2021 à 07h29 following a purchase from 02/02/2021

Order...delivery......no disappointment......very good

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Acheteur vérifié

Published on 07/02/2021 à 23h53 following a purchase from 24/01/2021

Relatively fast delivery Correct product

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Acheteur vérifié

Published on 29/01/2021 à 06h22 following a purchase from 28/12/2020

Product description conforms Delivery time a little longer than announced

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Acheteur vérifié

Published on 25/01/2021 à 17h04 following a purchase from 19/12/2020

I recommend this site. Careful packaging

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Acheteur vérifié

Published on 02/01/2021 à 14h08 following a purchase from 21/12/2020

Fine

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Acheteur vérifié

Published on 28/12/2020 à 15h29 following a purchase from 22/12/2020

delivery on time and as ordered

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Acheteur vérifié

Published on 20/12/2020 à 07h57 following a purchase from 12/12/2020

order arrived on time without breakage. thank you

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Acheteur vérifié

Published on 07/12/2020 à 19h07 following a purchase from 01/12/2020

Very satisfied, friendly site

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Acheteur vérifié

Published on 07/12/2020 à 13h57 following a purchase from 04/11/2020

I did not receive anything following a lie of the deliveryman that I was not at home, the post office is of an incredible mediocrity, result parcel to recover with the post office, a shame as always the post office

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Response from LOFT ATTITUDE Published on 07/12/2020

Dear Customer, We have just read your comments and we will ask our Colissimo representative to open an investigation in order to find out what could have happened. We are sincerely sorry for this inconvenience. Our customer service remains at your entire disposal. Thank you for your understanding. The LOFT ATTITUDE team

Acheteur vérifié

Published on 03/12/2020 à 08h01 following a purchase from 27/11/2020

Nothing to report

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Acheteur vérifié

Published on 02/12/2020 à 19h34 following a purchase from 27/11/2020

Disappointed by the rendering which is not quite the same as on the photo. And, two days ago, I saw this article in a store near me for 70€ less. I regret this purchase.
If I'd known........

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Response from LOFT ATTITUDE Published on 03/12/2020

Dear Customer, We are sorry to hear of your disappointment, but LOFT ATTITUDE strives to have competitive prices and will refund you the difference if you find a lower price elsewhere, simply by sending us a photo or a link proving a lower price than ours. Our Customer Service remains at your entire disposal for any further information you may require at 0494798212. Sincerely. The LOFT ATTITUDE team

Acheteur vérifié

Published on 02/12/2020 à 16h49 following a purchase from 27/11/2020

Not consistent with photos and video. Enormous amount of poorly done finishing that corresponds to the work of amateur beginners. 400€ for a panther... mind-boggling, the casting doesn't exceed 50€. For connoisseurs, the problem is that on the site the object is in perfect condition, but you can't see anything up close, and the invisible base hides a lot of surprises. See you soon.

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Response from LOFT ATTITUDE Published on 03/12/2020

Dear Customer, Following our telephone contact, we confirm that we have forwarded your complaint to our supplier, KARE DESIGN. Yours sincerely The LOFT ATTITUDE team

Acheteur vérifié

Published on 29/11/2020 à 07h35 following a purchase from 22/11/2020

quick and easy

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Acheteur vérifié

Published on 28/11/2020 à 11h07 following a purchase from 02/11/2020

Excellent professionalism.

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Acheteur vérifié

Published on 27/11/2020 à 22h33 following a purchase from 17/11/2020

Positive point: No delivery charges! (only small downside: the parcel was supposed to be delivered to our home, but the deliveryman only left a delivery notice, even though we spent the week at home working from home... we had to take the car and go and pick up the parcel 20 minutes away and carry the 15kg).

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Acheteur vérifié

Published on 23/11/2020 à 17h52 following a purchase from 17/11/2020

Everything is well made thank you

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Acheteur vérifié

Published on 16/11/2020 à 08h42 following a purchase from 05/10/2020

no specific comments

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Acheteur vérifié

Published on 03/11/2020 à 16h57 following a purchase from 28/10/2020

Good product but except for the ceiling support (rosette) which is too narrow - it should be 120mm.

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Acheteur vérifié

Published on 14/10/2020 à 18h01 following a purchase from 05/10/2020

The design is really nice, but the photo is misleading. On the website it says ......Material: black lacquered wood, black velvet fabric. In fact, the structure is not at all wood, the bench is ultra light and probably all plastic. Under the seat, the fabric is not sewn but ... poorly stapled, so we have the lining floating on both sides. Disappointing! The price is not at all in line with the quality of the product ... flashy Too bad

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Response from LOFT ATTITUDE Published on 15/10/2020

Dear Customer, We're sorry to hear about your disappointment with this product, but we can assure you that the frame is made of wood, not plastic.
The fabric under the seat is always stapled to the wood, as it is difficult to sew on wood. We checked your bench before dispatch and found no defects.
Please note that you have 14 days to return any product that does not give you complete satisfaction, but since 2015 this is the 14th bench that we have sold and we have never had any negative remark on this product. Our customer service will nevertheless pass on your remarks to our supplier KARE DESIGN.
Should you require any further information, please do not hesitate to contact us at 0494798212. Best regards LOFT ATTITUDE team

Acheteur vérifié

Published on 05/10/2020 à 19h27 following a purchase from 25/09/2020

First visit to the site. Must search a bit for articles.

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Acheteur vérifié

Published on 26/08/2020 à 16h24 following a purchase from 19/08/2020

Site navigation: very good. Welcome: very good. On the other hand, the delivery of such a heavy product at the bottom of the building is a shame. When I asked him for help, his reply was: "I'm not paid to..." A single person can't take care of a product delivered right to the curb! This service needs to be improved.

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Acheteur vérifié

Published on 23/08/2020 à 09h02 following a purchase from 12/08/2020

I don't have anything in particular to raise.

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Acheteur vérifié

Published on 22/08/2020 à 13h51 following a purchase from 16/08/2020

Very good

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Acheteur vérifié

Published on 10/08/2020 à 16h04 following a purchase from 05/08/2020

Nothing to report

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Acheteur vérifié

Published on 05/08/2020 à 17h36 following a purchase from 13/07/2020

Delivery was a little long. 1 week later than the 15 days initially announced. In these vacation periods, this could have been complicated.

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Acheteur vérifié

Published on 05/08/2020 à 16h51 following a purchase from 15/07/2020

I'm happy with the product and delivery. And great service.

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Acheteur vérifié

Published on 02/08/2020 à 23h20 following a purchase from 27/07/2020

Package received in good condition, as shown in the photo! I do not regret this purchase

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Acheteur vérifié

Published on 27/07/2020 à 11h06 following a purchase from 08/07/2020

Having received a defective part in my order, this part was replaced. Serious and attentive after-sales service.
Very satisfied

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Acheteur vérifié

Published on 25/06/2020 à 17h22 following a purchase from 16/06/2020

very good fast

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Acheteur vérifié

Published on 23/06/2020 à 07h58 following a purchase from 14/06/2020

Good overall service, I will return to this site.

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Acheteur vérifié

Published on 07/06/2020 à 12h39 following a purchase from 26/05/2020

Perfect, despite the high shipping costs...

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Acheteur vérifié

Published on 28/05/2020 à 20h51 following a purchase from 13/05/2020

Well packaged, transport post a little long I recommend the site and I recommend without hesitation

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Acheteur vérifié

Published on 28/05/2020 à 08h28 following a purchase from 16/05/2020

Well-packaged product

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Acheteur vérifié

Published on 17/05/2020 à 21h39 following a purchase from 09/05/2020

Nothing to say.

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Acheteur vérifié

Published on 10/05/2020 à 09h32 following a purchase from 17/04/2020

Clear site

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Acheteur vérifié

Published on 12/04/2020 à 09h38 following a purchase from 01/04/2020

Good site with lots of choice

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Acheteur vérifié

Published on 18/03/2020 à 00h47 following a purchase from 25/01/2020

The items are well presented, but updating availability sometimes seems to be a problem. This was the case for me, but immediately after placing my order I received a phone call from Loftattitude informing me of a longer delay and giving me the choice between a refund or waiting! An impeccable response!

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