Customer reviews of LOFT ATTITUDE

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 3 229 published reviews
5 2 605 81% 4 434 13% 3 93 3% 2 43 1% 1 54 2%

Summary of reviews

The online store Loft Attitude is praised for its superior product quality, with numerous customers noting the excellent craftsmanship of items like lamps and furniture, which are described as beautiful and well-made. Delivery services are highlighted as efficient, with many customers appreciating the fast shipping times and careful packaging that ensures products arrive in perfect condition. The customer service stands out for its attentiveness and responsiveness; representatives provide detailed information and assistance, further enhancing the shopping experience.

Reviews 1 and 5 stars

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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/09/2019
Very good and fast service!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/09/2019
Clear website. Fast and accurate delivery.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/09/2019
Beautiful console
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/09/2019
Delivery on time. Excellent customer service. The painting was perfectly packaged.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/09/2019
Very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/09/2019
Very good site with lots of choice. I recommend
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/09/2019
Beautiful site I recommend it
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/09/2019
Very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/09/2019
Order received very quickly and I am delighted. Thank you to the gentleman from Loft Attitude who contacted me about a logistical problem that didn't concern me. In fact, I think he helped speed things up in terms of delivery time. If he recognizes himself THANK YOU AGAIN;
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/09/2019
I easily found what I was looking for and it was delivered quickly.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/09/2019
Delighted with my order. Very fast shipping and very well packaged!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/09/2019
Excellent site, fast shipping, very good packaging.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/08/2019
Good follow-up, Loft contacted me to arrange delivery. Nothing to complain about.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 06/09/2019
Material received on time. Defective part, however. A broken glass support. I had to make a mechanical repair by screwing the bracket back in place and drilling a 2 mm hole in the jamb to accommodate the screw. I can provide photos as proof.
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Response from LOFT ATTITUDE
Dear Customer, We are very sorry to hear about this problem. You could have reported it immediately to our customer service department on 04 94 79 82 12 or [email protected] so that we could replace the defective part. Please send us the photos so that we can forward them to our supplier and replace the part. Thank you for your understanding. Best regards LOFT ATTITUDE Customer Service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/09/2019
Fast delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/09/2019
Nothing to complain about.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/09/2019
Perfect Delivery on time and perfect packaging I recommend
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/08/2019
Very satisfied
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/09/2019
Very nice site, easy navigation, superb products.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/08/2019
compliant product
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/07/2019
Satisfied with my purchases, delivery times respected and parcels are always well protected.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/08/2019
Easy to use, quick to find what you're looking for
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/08/2019
Fast and efficient
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/07/2019
The furniture was delivered on time. I was contacted by phone to inform me of the follow-up. It is very serious.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/07/2019
Very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/08/2019
Very fast delivery within 48 hours as expected
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/08/2019
ras.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/07/2019
good listening skills on the phone
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/08/2019
Fast and accurate purchase, nothing to complain about
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/08/2019
your site that I discovered is perfect. No false notes. I highly recommend it.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/08/2019
Very satisfied with Loft attitude.
Delivery times respected.
Product conforms to site photos.
Would recommend.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/08/2019
beautiful site very well done
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/07/2019
fine
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 31/05/2019
Reliable. Customer service (by phone) is welcoming, attentive to my request and reliable in its response. I will return to this supplier.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/07/2019
Top! Just as described and very fast delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/07/2019
Very good
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 10/07/2019
The item I received was damaged and broken. I contacted the site by email, no response. Then I contacted them by phone, I got a vague answer and no concrete solutions. 3 weeks later still no answer, no solution and no refund... No after-sales service, only your legal insurance can help!
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Response from LOFT ATTITUDE
Dear Customer, Following our telephone conversation, we confirm that we have taken your complaint into account and have forwarded it to our supplier KARE DESIGN, who should send you a new foot and the missing screws. We are surprised that you have not yet received the parts from your after-sales service. Our customer service department will contact KARE DESIGN again to find out the reason for this delay and keep you informed. Thank you for your understanding. Yours sincerely LOFT ATTITUDE Customer Service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/07/2019
Very good order tracking
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/07/2019
Perfect. Conforms to my order. Perfect delivery.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/07/2019
Fast delivery, correct packaging, perfect!
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