Customer reviews of LOFT ATTITUDE

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 3 229 published reviews
5 2 605 81% 4 434 13% 3 93 3% 2 43 1% 1 54 2%

Summary of reviews

The online store Loft Attitude is praised for its superior product quality, with numerous customers noting the excellent craftsmanship of items like lamps and furniture, which are described as beautiful and well-made. Delivery services are highlighted as efficient, with many customers appreciating the fast shipping times and careful packaging that ensures products arrive in perfect condition. The customer service stands out for its attentiveness and responsiveness; representatives provide detailed information and assistance, further enhancing the shopping experience.

1 star review

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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 25/08/2017
I left a message, still no answer 3 weeks later.
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Response from LOFT ATTITUDE
Dear Customer, We are sorry we did not see your message, we will contact you by phone immediately to bring you satisfaction. Next time do not hesitate to contact directly our customer service at 04 94 79 82 81 Thank you for your understanding. Sincerely Loft Attitude customer service
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 22/05/2017
bonjour je suis vraiment déçu cas acheter pour être un cadeau d'anniversaire et bingo pas reçu le date prévu et je me retrouve comment une con...mais pas grave je recommande a personne
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Response from LOFT ATTITUDE
Dear Customer, We're sorry to hear that you didn't receive your parcel on time. You placed your order on 22/05/17 at 9:40 a.m. and we dropped your parcel off at the post office the same day at 3:22 p.m. When we look at the tracking of your parcel on Colissimo.fr we can see that there was a problem with the collection point you chose as the parcel could not be delivered as planned on 24/05 and was therefore delivered to another relay point on 26/04. We therefore assume that the collection point you had chosen has not been updated by the post office as it must be closed or non-existent.
Once again, we are sincerely sorry and will pass on the information to Colissimo in order to open an investigation into this problem and obtain reimbursement of your shipping costs. Our customer service team remains at your entire disposal on 03 26 47 72 81 for any further information you may require.
Thank you for your understanding. LOFT ATTITUDE customer service
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 11/01/2017
Very good site
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Response from LOFT ATTITUDE
Dear Customer, The rating you have given us is only one star out of 5 and your comment is quite positive. We would like to confirm your satisfaction with the smooth processing of your order. We hope to have met your expectations. Our customer service team remains at your disposal.
Sincerely, Loft Attitude [email protected] www.loftattitude.com +33 (0)326 477 281
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 25/12/2016
The package I received doesn't really match the picture on the website. It's not good quality at all. Not suitable for my products. I regret having bought it
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Response from LOFT ATTITUDE
Dear Customer, We are sorry that the product does not fully meet your expectations.
However, the majority of our customers are really satisfied with this item. We have also included several photos of the coffee capsule drawer to give you a good idea of the product and its function.
Please note that you have up to 14 days after receipt of your order to return the product you are not completely satisfied with for a credit note or a full refund. Thank you for your understanding. Loft Attitude Customer Service
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 17/07/2016
I'm still waiting for the!!!! command
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 24/06/2016
Material hs on arrival
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 19/01/2016
For an order placed on January 19, 2016, and delivered on May 19, 2016, I don't see what satisfaction we could have!!!!
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 25/03/2016
The key ring took a week to arrive, the box was too big to fit in a letter box and had to be signed for (not specified when ordering) and when I opened the parcel, surprise, the key ring was damaged! Several little hitches... In short, 1st and last order on this site.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 02/11/2015
I had a very good first impression, as the parcel was neatly packed to protect it during transport. However it is indicated in your description "Materials: Glass cube and brushed steel frame" you will therefore understand my surprise when I opened the parcel and discovered a white plastic cube with plastic windows!!!!! it was for a gift, I'm terribly disappointed because it's not going to fit the person and I don't have the time to buy another one! if I'd known it was going to be white I'd simply have bought it elsewhere! after a promising first impression I finally feel ripped off!!!
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 08/04/2015
broken mirror
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 13/10/2014
more than a month waiting to receive the order!
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 04/07/2014
very well
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 09/12/2013
non-existent soap, very disappointed, will never come back
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 21/07/2013
Null - stock on the site false - when the payment is made it announces us several weeks of delay. no customer service - not honest
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