The online store Loft Attitude is praised for its superior product quality, with numerous customers noting the excellent craftsmanship of items like lamps and furniture, which are described as beautiful and well-made. Delivery services are highlighted as efficient, with many customers appreciating the fast shipping times and careful packaging that ensures products arrive in perfect condition. The customer service stands out for its attentiveness and responsiveness; representatives provide detailed information and assistance, further enhancing the shopping experience.
The elephant is very light, weak stuff for this price, but I don't feel like returning it. Better accustomed to Kare Design. Is it really real??
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Response from LOFT ATTITUDE
Dear Mrs. Smits,
Thank you for your feedback. To answer your question: yes, it is indeed a real Kare Design product, reference 64608 with the original EAN code 4025621646082. Regarding the weight: the item is made of polyresin, the material that Kare Design officially prescribes for this model, and weighs 2.2 kg, exactly according to the manufacturer's specifications. So it is not a defect, but a characteristic of this material. We have been an official partner of Kare Design for over twenty years and checked your item before shipping; it is identical to the samples we have sold before. Nevertheless, we will pass your comments on to the customer service and quality department of Kare Design at the headquarters in Munich.
Best regards,
Rodolphe – Loft Attitude
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Pascal L.
Rating: 4 out of 5
following a purchase from 18/05/2026
The furniture matches the visual but one of the doors is a bit warped...
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Response from LOFT ATTITUDE
Hello Pascal, thank you very much for your comment. We are delighted that the furniture is true to the visual and that you like it. We take note of the slightly warped door and are sorry about that; we are also passing this valuable information on to our supplier Ixia, so that this finishing detail is closely monitored. Thank you again for your trust, the Loft Attitude team
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jean-pierre A.
Rating: 2 out of 5
following a purchase from 23/11/2025
Super efficient and very professional site: my rearing horse 125 cm was delivered in 5 days on a well-protected wooden pallet. Moreover, the seller Rodolphe is attentive and very human: he did everything to satisfy my father's 80th birthday. Thank you infinitely to this very reliable and truly professional site.
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Response from LOFT ATTITUDE
Hello Jean-Pierre,
We sincerely thank you for your feedback and your compliments on our service, as well as on the attention given by Rodolphe. Your satisfaction is our priority, and we are delighted to have contributed to making your father's birthday memorable.
Do not hesitate to come back to us for any future requests.
Best regards,
The LOFT ATTITUDE team
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Victor B.
Rating: 3 out of 5
following a purchase from 16/10/2025
It took a very long time and I had to follow up myself to get the goods delivered. Received payment requests while we had already paid. The excuse..., "sorry we overlooked that". Pffff....
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Response from LOFT ATTITUDE
Dear Victor,
We sincerely apologize for the inconvenience. Bank transfer payments must be manually checked on our bank account, and unfortunately, it sometimes happens that a payment is temporarily overlooked among the many transactions we receive daily.
Your payment was indeed executed correctly, but it escaped our attention. As soon as you informed us, we responded immediately and shipped your order right away.
Such a situation cannot occur with a card payment, as that automatically activates the preparation and shipping of the order on the same day.
We sincerely thank you for your understanding and hope to welcome you back to our website soon.
Best regards,
The Loft Attitude team
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Jesus S.
Rating: 3 out of 5
following a purchase from 15/10/2025
Although the delivery was very fast, the table arrived with a slightly scratched edge and the lid closures do not open well.
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Response from LOFT ATTITUDE
Dear Jesús,
We sincerely appreciate your feedback on LOFT ATTITUDE.
We regret that the table arrived with a scratch and that the closures are not functioning properly. Your opinion is very important to us and we will take your comments into account to improve our service.
We also invite you to send us some photos of the issues encountered to [email protected]
This will allow us to forward them to our supplier Kare Design in Germany so they can provide us with an appropriate response.
Best regards,
The LOFT ATTITUDE team
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Ron B.
Rating: 4 out of 5
following a purchase from 06/10/2025
Good price/quality ratio. Delivery as stated, correct handling
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Response from LOFT ATTITUDE
Dear Ron,
Thank you very much for your positive review of LOFT ATTITUDE. We are pleased to hear that you are satisfied with the price-quality ratio and the correct handling of your order. We appreciate your feedback and hope to serve you again in the future.
Best regards,
The LOFT ATTITUDE Team
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Liliane G.
Rating: 2 out of 5
following a purchase from 04/09/2025
The lamps are tiny... I didn't realize it...
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béatrice M.
Rating: 4 out of 5
following a purchase from 16/04/2025
Quality furniture and easily reachable company. I would have given 5 stars if the delivery had been faster (9 days).
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Response from LOFT ATTITUDE
Hello Béatrice, Thank you very much for your positive review of LOFT ATTITUDE. We are delighted that you are satisfied with the quality of our furniture and our service. We take note of your feedback regarding the delivery time, and we will strive to improve it in the future. Your satisfaction is our priority, and we hope to see you again soon! Best regards, The LOFT ATTITUDE team
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Laurenzo N.
Rating: 2 out of 5
following a purchase from 04/02/2025
Damaged underside and mark on one of the feet
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Response from LOFT ATTITUDE
Hello Laurenzo,
Thank you for taking the time to share your review. We are very sorry to hear that your experience with the Kare Design small bench did not live up to your expectations.
We value your feedback. In order to better understand the situation, could you please send us some photos of the defects to [email protected]. This will enable us to inform our supplier Kare Design as soon as possible.
We remain at your disposal and thank you in advance for your feedback.
Best regards,
The Loft Attitude team
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Philippe P.
Rating: 3 out of 5
following a purchase from 18/12/2024
The sales department was very friendly and accommodating, but the color of the two small tables we received was nothing like the one shown on the website.
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Response from LOFT ATTITUDE
Hello Philippe,
Thank you for your feedback and comments about our sales department. We are happy to hear that you appreciated our team. Concerning the color of the tables, we are sorry that they do not correspond to your expectations. Could you please send us some photos so that we can forward them to our supplier KARE Design in Germany. Please do not hesitate to contact us for further assistance.
Yours faithfully
The LOFT ATTITUDE team
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Nabil B.
Rating: 2 out of 5
following a purchase from 06/08/2024
Console a little crooked. You have to force the glass top into place.
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Response from LOFT ATTITUDE
Hello Nabil,
We're sorry to hear that your console has a slight deformation and that you have to force it to install the glass top. So that we can report this problem to our supplier SOCADIS, could you please send us some photos to [email protected].
Thank you very much for your cooperation, and we thank you in advance for your understanding.
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Carlos G.
Rating: 2 out of 5
following a purchase from 03/06/2024
The order was supposed to arrive on the 10th between 9:00 and 17:00 hours did not arrive and all day waiting for the next day called the agency and they tell me that they can not find the order and two days later still waiting seems to be that it will arrive on the 12th.
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Annie L.
Rating: 4 out of 5
following a purchase from 05/03/2024
Delighted with my order.
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Response from LOFT ATTITUDE
Thank you very much for your positive feedback, Annie! We're delighted you enjoyed your order. Don't hesitate to come back to us if you need other products from our collection. See you soon on our LOFT ATTITUDE website.
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Jean Luc J.
Rating: 4 out of 5
following a purchase from 23/12/2023
A little long in delivery but good contact
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Response from LOFT ATTITUDE
Thank you for your feedback, Jean Luc. We're sorry for the delay in delivery but delighted that you enjoyed the contact with our team. We will take your comment into account to improve our service. We look forward to seeing you again on our site.
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CORINNE B.
Rating: 2 out of 5
following a purchase from 04/06/2023
Late delivery and wrong collection point! I wanted to make a gift. I hesitate to order again
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Response from LOFT ATTITUDE
Dear Customer, If we look at the tracking of your colissimo 6M18907359442 we can see that we sent it the day after your order on Monday 05 June and that it is waiting for you in the NANTES BRETAGNE Post Office 2 PLACE DE BRETAGNE 44000 NANTES According to the post office your parcel could not be delivered on Wednesday 7 June to the U EXPRESS due to an exceptional situation beyond their control. We sincerely apologize for this inconvenience. Please do not hesitate to contact us should you require any further information. Yours sincerely LOFT ATTITUDE Customer Service
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Marc B.
Rating: 3 out of 5
following a purchase from 26/04/2023
Delivery time too long
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Response from LOFT ATTITUDE
Dear Customer, It's true that there was a 19-day wait between your order and delivery because the UMBRA coat rack was out of stock when you ordered it and we had to wait for our supplier to restock. We sincerely apologize for this long delay, but we are unfortunately dependent on our suppliers and their logistical constraints. Hoping to see you again on our loftattitude.com website to satisfy you even more on a future order. Thank you for your understanding. Sincerely Loft Attitude Customer Service
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Dominique R.
Rating: 4 out of 5
following a purchase from 21/03/2023
Easy-to-access site. Secure payment. Delivery time respected.
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charlie C.
Rating: 4 out of 5
following a purchase from 09/03/2023
The site is pretty well done and the parcel is sent very quickly.
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Yves L.
Rating: 4 out of 5
following a purchase from 09/03/2023
Fast delivery and pleasant site
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pascale T.
Rating: 4 out of 5
following a purchase from 22/02/2023
Very good except that the description says: curly shark and in reality it's black and brown.
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Yves L.
Rating: 4 out of 5
following a purchase from 06/02/2023
Too long a delay between order and receipt.
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THIERRY G.
Rating: 4 out of 5
following a purchase from 20/02/2023
Perfectly delivered on time.
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Marion D.
Rating: 4 out of 5
following a purchase from 12/01/2023
Easy to order Stock problem with a 2 week delay for delivery, but reasonable delay.
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VALERIE D.
Rating: 4 out of 5
following a purchase from 20/01/2023
Good site and on-time delivery
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Jean -philippe P.
Rating: 3 out of 5
following a purchase from 25/12/2022
Product conforms to the order but delivery time is rather long.
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Response from LOFT ATTITUDE
Thank you for your feedback, Jean-Philippe. We are sorry about the delivery time, we are doing our best to improve this point. We hope you enjoyed the product despite this. We take note of your comment and will do our best to improve. Thank you for your confidence.
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CLAUDE G.
Rating: 2 out of 5
following a purchase from 08/01/2023
VERY DISAPPOINTED BY THE QUALITY OF THE BALL
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Response from LOFT ATTITUDE
Hello Claude, thank you for your review. We are sorry to hear that you were disappointed by the quality of the balloon. We take note of your comment and will do our utmost to improve the quality of our products. We look forward to satisfying you again on your next visit to our site.
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Damien P.
Rating: 4 out of 5
following a purchase from 18/12/2022
Very fast delivery and excellent customer service. The product was perfectly packaged. However, the product was broken inside. Customer service took the necessary steps with the supplier to have the product replaced. I received it 2 days later. Great responsiveness.
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Brigitte M.
Rating: 4 out of 5
following a purchase from 01/09/2022
good relationship with the site . Only regret: having to pay for return shipping.
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ANGELIQUE L.
Rating: 3 out of 5
following a purchase from 19/11/2022
Very fast shipping, but packaging needs to be reviewed. When I opened the parcel, although it did not seem damaged, the screws were rolling in the bottom of the box, the lampshade although it was packed in another box inside was damaged, a voire that it had been packed damaged
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Response from LOFT ATTITUDE
Hello ANGELIQUE, thank you for your review of our LOFT ATTITUDE website. We are sorry that the packaging did not meet your expectations. We will pass on the information to our logistics team to improve this point. We confirm that the damaged lampshade will be replaced at our expense. We wish you a pleasant day. The LOFT ATTITUDE team.
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Martine B.
Rating: 4 out of 5
following a purchase from 21/11/2022
Fast delivery
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jean-pierre A.
Rating: 2 out of 5
following a purchase from 04/11/2022
Delivery late and to another delivery address Very disappointing site where I will never order again
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Response from LOFT ATTITUDE
Dear Customer, You specified: "BEFORE DELIVERING PHONE ME 1 H IN ADVANCE BECAUSE SOMETIMES ABSENT FROM HOME / TEL 06 .... "You then chose to have your order delivered to a post office, but we informed you by telephone at 12:00 on the day you placed your order that the delivery would leave directly from our supplier, SOCADIS, by appointment, and could not therefore be delivered to a relay point. Our supplier had indicated a delivery on Monday or Tuesday by GEODIS transport and they were indeed a little late as the appointment was made today (Wednesday, November 09). We were able to see that you were able to choose a delivery to your neighbor's house with GEODIS transport. We are sincerely sorry for the inconvenience caused by this delay, but we are unfortunately dependent on our suppliers and carriers. Sincerely, LOFT ATTITUDE Customer Service
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Dorothee M.
Rating: 4 out of 5
following a purchase from 01/11/2022
Compliant and fast delivery
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Beatrice L.
Rating: 3 out of 5
following a purchase from 20/09/2022
beautiful table ..... it's a shame that on 2 of the legs the stainless steel is bent or has been banged and it shows (magnifying glass effect)
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Response from LOFT ATTITUDE
Hello Beatrice, thank you for your feedback on our LOFT ATTITUDE website. We are sorry that you have noticed a problem with some of the table legs. We take note of your remark and will do our best to improve our product. We hope this does not spoil your experience with our table. Thank you for your confidence. Have a nice day.
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michel M.
Rating: 4 out of 5
following a purchase from 27/07/2022
well
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Guy C.
Rating: 3 out of 5
following a purchase from 16/05/2022
Apart from the missing nuts and washers (which I had to buy in a DIY store), there are scratches in several places on the chromed steel frames!
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Response from LOFT ATTITUDE
Thank you for your feedback, Guy. We're sorry for the inconvenience. We will pass on your comment to our supplier so that they can take it into account to improve the quality of their products. We hope you enjoy your Loft Attitude product.
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barreau D.
Rating: 4 out of 5
following a purchase from 31/03/2022
easy ordering and fast delivery
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/03/2022
fast shipping correct price
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 01/03/2022
I had attached a small message to my parcel which was not in it. Delivery 4 days after ordering when it says 48 hours.
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Response from LOFT ATTITUDE
Dear Customer, For your information, you placed your order on 01/03/2022 at 5:30 p.m. Your package could not leave the same day because parcels must be deposited before 4 p.m. at the post office logistics center. Your parcel therefore left the next day and was delivered 48 hours later on 4/03/2022 to the PICKUP CONSIGNE you had chosen. As far as the message is concerned, we didn't get any message apart from a request to make a gift package for a wedding present, but unfortunately we don't offer this service for technical and logistical reasons. We hope you will understand that we have done our best to satisfy you and deliver a relatively fragile product in perfect condition as quickly as possible. Best regards LOFT ATTITUDE Customer Service
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/01/2022
Good navigation. Delivery time very good
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/02/2022
Perfect, order received very quickly, only downside, the site displays a more expensive price in 24 hours while the payment system is down the day before. Too bad, despite a comment no news from the company.
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