Customer reviews of LOFT ATTITUDE

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 3 229 published reviews
5 2 605 81% 4 434 13% 3 93 3% 2 43 1% 1 54 2%

Summary of reviews

The online store Loft Attitude is praised for its superior product quality, with numerous customers noting the excellent craftsmanship of items like lamps and furniture, which are described as beautiful and well-made. Delivery services are highlighted as efficient, with many customers appreciating the fast shipping times and careful packaging that ensures products arrive in perfect condition. The customer service stands out for its attentiveness and responsiveness; representatives provide detailed information and assistance, further enhancing the shopping experience.

Reviews 2, 3 and 4 stars

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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/12/2019
Ras!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/12/2019
Modern products good value for money.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/12/2019
Good readability
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 11/12/2019
The parcel was well received and correctly packaged, but the product is mediocre considering the price.
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Response from LOFT ATTITUDE
We are sorry that you were not fully satisfied with your purchase. We take note of your opinion and will do our best with our suppliers to improve quality. Thank you for sharing your experience with Loft Attitude.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/12/2019
Satisfied
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/12/2019
shipment, speed
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/12/2019
The site is very good, but the Toledo off-center suspension is of deplorable quality with an arm attachment that doesn't hold in place, magnificent... in the photo only!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/11/2019
well
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/11/2019
TB for the order but delivery still pending for 15 days. I followed up and everything was sorted out within 24 hours with apologies. Perfect
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/11/2019
Correct
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 09/09/2019
Having phoned after receiving the rocking-chair with holes in 3 places, and sent photos of the pierced seat, the person very kindly explained that they were sending me another seat more than 2 months later and after several calls I have received nothing I am very unpleasantly disappointed with this site.
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Response from LOFT ATTITUDE
Dear Customer, We confirm that we have received your photos only last Saturday and have forwarded them to our supplier Kare Design. We are now waiting for the reception of a new seat to be able to make the exchange. Don't worry, we haven't forgotten you, our customer service remains at your entire disposal at 0494798212. Thank you for your understanding. Sincerely, LOFT ATTITUDE Customer Service
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/10/2019
good to very good
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/10/2019
Fast, careful shipping
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/09/2019
A little problem with the delay in processing the order, which arrived in 3 weeks instead of the 15 days announced. Well managed though, with a competent person answering when you call - rare enough these days to be worth mentioning!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/10/2019
Super
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/09/2019
it's clear and easy to understand
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/08/2019
Delivery a little long, the rest is Tbien...!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/07/2019
satisfied with the customer service and the delivery time, which was respected.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/08/2019
Fine
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/08/2019
Serious with a price on my order cheaper than elsewhere
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/07/2019
Reactive and efficient service!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/07/2019
Lack of visibility when ordering that the item is out of stock. Excellent order management and tracking
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 14/07/2019
very good luminaire except lampshade many markings and gluing defects
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Response from LOFT ATTITUDE
Thank you for your opinion and feedback on our luminaire. We are sorry to learn that the lampshade has gluing defects and markings. We will pass on this information and replace the lampshade at our expense. We hope that, in spite of these problems, you like the luminaire and that it gives you complete satisfaction in your interior decoration. Thank you again for your confidence, and see you soon on our site!
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 27/06/2019
identical color but label mark drawn on the velvet seat (a little disappointed) to see if in time it will disappear....
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Response from LOFT ATTITUDE
Hello, thank you for your review. We are sorry that you have received a product with a label mark on the velvet seat. Please do not hesitate to contact our customer service to find a solution to this problem. We hope you will be satisfied with your purchase despite this inconvenience. Have a nice day."
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 08/07/2019
faster delivery would have been appreciated!
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Response from LOFT ATTITUDE
Thank you for your feedback. We have taken your comment into account and are doing our utmost to improve our delivery times with our service providers Colissimo and DB Schenker. We hope you will be fully satisfied with your next purchase on our site. Best regards.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 09/06/2019
The items on sale are too modern, there's not much choice, and I'd hoped to find some original gadgets, but it's the same stuff you find everywhere.
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Response from LOFT ATTITUDE
Dear customer, Following your order for a chewing gum ball, we understand that our items are too modern for you and that our catalog only offers 3705 references, but we do not oblige anyone to order on our website. Thank you for your understanding. Sincerely, LOFT ATTITUDE Customer Service
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/05/2019
assured and rapid after-sales service gives confidence for the future.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/07/2019
Just the dialog window that came up every 20 seconds despite having closed it was VERY annoying. If not, I'm satisfied with the service.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/05/2019
Delivery announced 48h Actually 4d
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/06/2019
The order was received very quickly. The product was well packaged
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/06/2019
very professional.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/06/2019
Very good.
Fast delivery. Product corresponds to my expectations.
Only regret other colors sold out.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/06/2019
No problem at all
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 28/05/2019
delivery on time. RAS
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Response from LOFT ATTITUDE
Thank you for your positive feedback on the delivery of our LOFT ATTITUDE website. We are delighted that your order was delivered on time. Please do not hesitate to contact us if you require any further assistance. Thank you for choosing LOFT ATTITUDE.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/05/2019
RAS....
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/05/2019
Fairly clear website, but delivery costs a little high.
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Response from LOFT ATTITUDE
Dear Customer, Thank you for your rating. Please note that the delivery charge of 4.90€ that we charge you is only a participation because Colissimo charges us 6.92€ TTC for the delivery of your order in relay point. Hoping to see you soon on our website. Best regards LOFT ATTITUDE Customer Service
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 10/05/2019
no comment
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Response from LOFT ATTITUDE
Thank you for your feedback. We are sorry to hear that your experience at LOFT ATTITUDE did not live up to your expectations. Please do not hesitate to contact us with any suggestions you may have to help us improve our services. We hope to see you soon on our site.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/05/2019
BIen
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/04/2019
Excellent material but very expensive on this site ...Perfect service ...Fast shipping ...High shipping costs compared to the small part delivered ...
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Response from LOFT ATTITUDE
Dear Customer, We have just taken note of your remarks, indeed for an article at 5.95€ it would have been preferable to choose the delivery in point relay at 4.90€ than a delivery at home more expensive at 6.90€. Thank you for your understanding. Sincerely LOFT ATTITUDE Customer service
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/03/2019
well
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