Customer reviews of LOFT ATTITUDE

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Acheteur vérifié

Rating: 4 out of 5

Published on 24/08/2018 à 19h19 following a purchase from 03/08/2018

The site is good. Delivery time was slightly longer than advertised.

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Acheteur vérifié

Rating: 4 out of 5

Published on 20/08/2018 à 10h06 following a purchase from 12/08/2018

As expected

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Acheteur vérifié

Rating: 2 out of 5

Published on 19/08/2018 à 15h27 following a purchase from 07/08/2018

After-sales service already contacted, also your supplier for non-quality of product and still no reply!
Delivery and transport compliant.

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Response from LOFT ATTITUDE Published on 19/08/2018

Dear Customer, We confirm that we have received your photos and have already forwarded your complaint to our supplier. We plan to contact our supplier again tomorrow to proceed with the replacement of your bar stool during the course of the week. Thank you for your patience and understanding. Our customer service team remains at your disposal on 04 94 79 82 12 Sincerely LOFT ATTITUDE Customer Service

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Acheteur vérifié

Rating: 4 out of 5

Published on 01/07/2018 à 21h35 following a purchase from 23/06/2018

Fine

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Acheteur vérifié

Rating: 3 out of 5

Published on 01/07/2018 à 18h25 following a purchase from 22/06/2018

Contrary to the previous purchase, no information on the date of dispatch of the parcel.

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Acheteur vérifié

Rating: 4 out of 5

Published on 10/06/2018 à 15h29 following a purchase from 29/05/2018

For a first order, without knowing the site, I am not disappointed just the delivery time which seemed long (6 days).

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Response from LOFT ATTITUDE Published on 10/06/2018

Dear Customer, We are delighted to have been able to satisfy you, as regards the 6-day delivery time, this is due to the fact that you ordered 2 skull and crossbones glasses when there was only one piece left in stock, so we had to wait for the restocking before being able to deliver. Hoping to see you soon on our website. Sincerely LOFT ATTITUDE Customer Service

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Acheteur vérifié

Rating: 4 out of 5

Published on 05/06/2018 à 12h42 following a purchase from 30/05/2018

easy to use

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Acheteur vérifié

Rating: 4 out of 5

Published on 28/05/2018 à 13h32 following a purchase from 21/05/2018

The site is clear, ordering was easy, delivery information emails received regularly.

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Acheteur vérifié

Rating: 4 out of 5

Published on 06/05/2018 à 19h58 following a purchase from 27/04/2018

This is the 1st time I have used this site and I have been satisfied,

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Acheteur vérifié

Rating: 4 out of 5

Published on 01/05/2018 à 21h17 following a purchase from 21/04/2018

Order received promptly

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Acheteur vérifié

Rating: 4 out of 5

Published on 22/04/2018 à 09h55 following a purchase from 11/04/2018

very good site simple fast and very nice products

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Acheteur vérifié

Rating: 4 out of 5

Published on 13/04/2018 à 06h27 following a purchase from 28/03/2018

Plenty of choice. Item ordered well packaged.

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Acheteur vérifié

Rating: 4 out of 5

Published on 10/04/2018 à 19h06 following a purchase from 12/03/2018

Good products of very decent quality. The site advertises parts in stock but the parts are ordered according to customer orders...hence the delay problem. I was called twice to warn me of delays. The customer is taken care of, which is appreciated...

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Acheteur vérifié

Rating: 4 out of 5

Published on 04/04/2018 à 15h15 following a purchase from 27/03/2018

Extremely fast shipment. The box had been opened / resealed - the lampshade was a bit damaged.

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Response from LOFT ATTITUDE Published on 05/04/2018

Dear Customer, We have just received your message, indeed we open and reseal all parcels in order to control the products and avoid as much as possible the inconvenience of a parcel with missing or damaged parts. If your lampshade has been damaged during transport, please send us a photo on [email protected] we will send you back a replacement lampshade. Hoping to have met your expectations and to see you soon on our website. Sincerely, Loft Attitude Customer Service

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Acheteur vérifié

Rating: 3 out of 5

Published on 31/03/2018 à 09h48 following a purchase from 18/03/2018

Fast delivery

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Acheteur vérifié

Rating: 4 out of 5

Published on 25/03/2018 à 14h21 following a purchase from 17/03/2018

Serious website and good order tracking Respectable delivery time

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Acheteur vérifié

Rating: 4 out of 5

Published on 19/03/2018 à 20h02 following a purchase from 13/03/2018

fast delivery

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Acheteur vérifié

Rating: 4 out of 5

Published on 18/03/2018 à 12h49 following a purchase from 11/03/2018

Quick and easy, but the goods did not conform to the presentation.

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Acheteur vérifié

Rating: 4 out of 5

Published on 14/03/2018 à 11h34 following a purchase from 01/03/2018

Trend

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Acheteur vérifié

Rating: 4 out of 5

Published on 12/03/2018 à 12h45 following a purchase from 14/02/2018

delivery on time, delivery conditions without problems

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Acheteur vérifié

Rating: 4 out of 5

Published on 12/03/2018 à 08h12 following a purchase from 13/02/2018

Serious

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Acheteur vérifié

Rating: 4 out of 5

Published on 11/03/2018 à 13h18 following a purchase from 05/03/2018

Good. Fast delivery.

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Acheteur vérifié

Rating: 4 out of 5

Published on 27/02/2018 à 09h19 following a purchase from 20/02/2018

very professional, as the phone call was made following a break in the order for an item; no surprises.

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Acheteur vérifié

Rating: 3 out of 5

Published on 26/02/2018 à 14h45 following a purchase from 19/02/2018

The children's safe is, on the face of it, a good product BUT the key was inside the safe and the code number offered was not the right one. It could have been a good joke except that the safe suffered from an unintended opening mode.

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Response from LOFT ATTITUDE Published on 26/02/2018

Dear Customer, We have just received your message, it's a pity, you should have called our customer service at 0494798212 we would have given you the solution to open your piggy bank without damaging it. We remain at your entire disposal. Best regards LOFT ATTITUDE Customer Service

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Acheteur vérifié

Rating: 4 out of 5

Published on 25/02/2018 à 19h11 following a purchase from 16/02/2018

Very good site, good quality product. Fast delivery and very well packaged.

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Acheteur vérifié

Rating: 4 out of 5

Published on 19/02/2018 à 20h28 following a purchase from 11/02/2018

very good service, however the parcel was damaged on receipt (no damage to my order)

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Acheteur vérifié

Rating: 4 out of 5

Published on 19/02/2018 à 09h26 following a purchase from 12/02/2018

well

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Acheteur vérifié

Rating: 4 out of 5

Published on 11/02/2018 à 10h51 following a purchase from 29/01/2018

No problems encountered during sale and delivery

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Acheteur vérifié

Rating: 4 out of 5

Published on 11/02/2018 à 08h37 following a purchase from 28/01/2018

Fast delivery

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Acheteur vérifié

Rating: 4 out of 5

Published on 28/01/2018 à 19h03 following a purchase from 21/01/2018

A little expensive but varied....

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Acheteur vérifié

Rating: 4 out of 5

Published on 21/01/2018 à 08h41 following a purchase from 03/01/2018

Bien.elegant

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Acheteur vérifié

Rating: 3 out of 5

Published on 16/01/2018 à 12h06 following a purchase from 06/01/2018

No worries about delivery or packaging Is there any possibility of refund or return . I am very dissatisfied with the product

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Response from LOFT ATTITUDE Published on 17/01/2018

Dear Customer, We have just received your message and you have up to 14 days after receipt of your order to return the product you are not completely satisfied with, in exchange for a credit note or a full refund. Our customer service team is at your disposal on 04 94 79 82 12 for any further information you may require. Thank you for your understanding.
Thank you for your understanding. LOFT ATTITUDE customer service

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Acheteur vérifié

Rating: 3 out of 5

Published on 14/01/2018 à 13h35 following a purchase from 05/01/2018

- An unanswered request for product information, - No home delivery, only downstairs.

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Acheteur vérifié

Rating: 4 out of 5

Published on 03/01/2018 à 16h37 following a purchase from 26/12/2017

speed but an article was missing

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Acheteur vérifié

Rating: 4 out of 5

Published on 03/01/2018 à 14h59 following a purchase from 28/12/2017

no problems whatsoever with ordering and delivery

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Acheteur vérifié

Rating: 3 out of 5

Published on 03/01/2018 à 12h09 following a purchase from 22/11/2017

Very long delivery time. However, the contact person was very friendly.

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Acheteur vérifié

Rating: 4 out of 5

Published on 02/01/2018 à 08h36 following a purchase from 28/10/2017

Satisfied but...order placed at the end of Oct, on a product in stock. They called me at the beginning of Nov (I appreciate that this is coming from you) to tell me that there will be a 1 month delay, so at the end of Nov, to finally receive the parcel at the end of Dec. Fortunately I had anticipated this.

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Acheteur vérifié

Rating: 4 out of 5

Published on 27/12/2017 à 15h10 following a purchase from 20/12/2017

Really serious site.

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Acheteur vérifié

Rating: 4 out of 5

Published on 26/12/2017 à 01h27 following a purchase from 14/12/2017

Serious

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Acheteur vérifié

Rating: 4 out of 5

Published on 21/12/2017 à 19h05 following a purchase from 14/12/2017

First order and very satisfied: delivery on time, very good packaging It was a gift and I haven't tested the functionality I'll contact you as soon as the person concerned has used this nice lamp

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