Customer reviews of LOFT ATTITUDE

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 3 229 published reviews
5 2 605 81% 4 434 13% 3 93 3% 2 43 1% 1 54 2%

Summary of reviews

The online store Loft Attitude is praised for its superior product quality, with numerous customers noting the excellent craftsmanship of items like lamps and furniture, which are described as beautiful and well-made. Delivery services are highlighted as efficient, with many customers appreciating the fast shipping times and careful packaging that ensures products arrive in perfect condition. The customer service stands out for its attentiveness and responsiveness; representatives provide detailed information and assistance, further enhancing the shopping experience.

Reviews 2, 3 and 4 stars

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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/12/2017
Quick delivery mirror a little small
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/12/2017
Delivered quickly, packaging not very suitable but nothing damaged.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 04/12/2017
good site, but you could also point out to foreign customers that customs duties are quite high.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 08/12/2017
Slow and disorganized
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Response from LOFT ATTITUDE
Dear Customer, We have just read your comments and in order to improve our services we would like to know more. Can you tell us what was slow? Because you placed an order on 08/12/2017 at 11:19:59 and we shipped the same day at 14:37:49 Can you also tell us what you found disorganized?
Thank you for your understanding. Sincerely LOFT ATTITUDE Customer Service
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/12/2017
Fast delivery. Careful packaging except for one item
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/12/2017
practical, easy-to-navigate website
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/12/2017
EXCELLENT NO PROBLEM
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/12/2017
Wide range of products, lots of gift ideas
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/11/2017
Simple, ergonomic, fast, very secure site
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/11/2017
pleasant to visit and accessible to everyone
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/11/2017
Competitive site, delivered on time
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/11/2017
correct
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/10/2017
Beautiful site with original objects.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 31/10/2017
Good. I was satisfied with my order
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/10/2017
Efficient, no problem.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/10/2017
Easy to order, fast delivery, good quality product, well packaged.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/10/2017
R A S
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/10/2017
Good, Too bad the delivery could not be made to my home.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/09/2017
easy to use
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/09/2017
Surprise delivery time of 8 days instead of the advertised 15.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/08/2017
Pleasant site
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/08/2017
SERIOUS ORIGINALITY
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 16/08/2017
An additional 35 Swiss francs in customs duties upon arrival. In addition to shipping and delivery costs, this doubled the price of my purchases.
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Response from LOFT ATTITUDE
Dear Customer, We have just taken note of your rating and we do not understand your dissatisfaction because we did not charge you the 31.38€ of French VAT whereas the 35 Swiss Francs of customs tax represents 30.45€ i.e. a profit for you of 0.93€. Moreover we took charge of the 21.20€ carriage costs because your order exceeded 99€. We would thus like to be sure that this rating is indeed intended for us?
Sincerely Loft Attitude customer service
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/08/2017
Fine
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 13/07/2017
the site is easy to use
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Response from LOFT ATTITUDE
Dear Customer, We are very sorry for this inconvenience, following our telephone contact we confirm that we have sent your photos to our supplier Kare Design who has taken charge of replacing the 3 wooden trays as quickly as possible. You should therefore receive them at home by the end of next week at the latest. Thank you for your understanding, our customer service remains at your disposal on 03 26 47 72 81. Sincerely Loft Attitude Customer Service
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 02/08/2017
Hassle-free delivery but poor advice on how to use the product.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/07/2017
Meets my expectations
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/05/2017
Delayed delivery, fast response and reliable site
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/06/2017
Prima
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 28/06/2017
Nice article but it looks like a show model because the horn is damaged at the paint level, a disappointment.....
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/06/2017
Clear and easy
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/06/2017
Easy-to-navigate site
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/06/2017
Product complies with my requirements. Delivery time too short and delivery method not taken into account. As a result, I had to collect the (somewhat heavy) parcel from the Post Office, even though I had requested delivery by courier. Material very well packaged.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/04/2017
well
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/05/2017
n and rapise
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/05/2017
Simple and practical
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/05/2017
Fine
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/02/2017
Nothing to say! SUPER I recommend loftattitude
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/03/2017
I am very satisfied with my order for a mirror despite the very long delivery time.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/04/2017
delivery a little slow and flow before being delivered...unusual
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Response from LOFT ATTITUDE
Dear Customer, Thank you for your rating, the delivery time was a little slow because the product you ordered was reported out of stock when you placed your order, so we had to wait for our supplier to restock before delivering.
Regarding the debit before delivery, unfortunately our bank does not allow us to wait more than 7 days to collect payments by credit card, beyond this time they are definitely lost, however we keep the hands to refund partially or fully each customer within 48/72h. Hoping to have met your expectations and see you soon on our website. Sincerely, Customer Service Loft Attitude [email protected] +33 (0)326 477 281
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