The online store Loft Attitude is praised for its superior product quality, with numerous customers noting the excellent craftsmanship of items like lamps and furniture, which are described as beautiful and well-made. Delivery services are highlighted as efficient, with many customers appreciating the fast shipping times and careful packaging that ensures products arrive in perfect condition. The customer service stands out for its attentiveness and responsiveness; representatives provide detailed information and assistance, further enhancing the shopping experience.
Very unhappy. One of the screws doesn't fit properly, so the assembly isn't perfect. Also, on the photo on the website, a hole under the tabletop doesn't appear, even though it does exist.
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Response from LOFT ATTITUDE
Dear Customer, We have just received your comments. Could you please send us your complaint by e-mail to [email protected] with a few photos of the problem encountered so that we can pass on this request to our supplier, Kare Design, and together we can see what solution we can offer you. Best regards LOFT ATTITUDE Customer Service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/10/2021
Perfect! Very short delivery time, good order tracking and perfectly packaged and protected item.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/10/2021
Superb delivery!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/09/2021
Perfect! Order delivered quickly, very good.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/09/2021
Fast delivery time. Very well packed. The globe corresponds to my expectations
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/09/2021
More than perfect tgv shipment and very well protected trusted site
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/09/2021
Fully satisfied, from online experience to delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/08/2021
Good contact
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 16/09/2021
Average product satisfaction
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Response from LOFT ATTITUDE
I'm sorry to hear that you were not entirely satisfied with your purchase from LOFT ATTITUDE. We value your opinion and will do our best in collaboration with our suppliers to improve our products in the future. Thank you for sharing your experience with us.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/09/2021
Very good site, great choice of styles for original decor I highly recommend, nothing to say fast delivery I adhere
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/09/2021
PERFECT
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/09/2021
The right product at the right price on time. Perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/09/2021
Good experience with loftattiude completely satisfied with this order everything went smoothly whether the order or delivery absolutely nothing to complain about.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/09/2021
I easily found what I wanted on this site Perfect order Fast delivery
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 06/09/2021
delivery expected 2 days later, a week later we don't know where the parcel is. so after numerous calls we magically find the parcel.
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Response from LOFT ATTITUDE
Hello, we're sorry for the inconvenience. We do our utmost to respect the delivery times announced, but delays may occur due to logistical problems beyond our control. We thank you for your patience and hope you are satisfied with the product."
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/09/2021
nothing to complain about everything is perfect the site is very good and the delivery perfect and the product carefully packaged.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/08/2021
serious
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/09/2021
super efficient!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/09/2021
Simple, fast, efficient and product conforms to specifications.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/07/2021
Item conforms to my wishes
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/08/2021
Perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/07/2021
Well-designed site
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/08/2021
always the same person on the phone, which is reassuring.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/07/2021
Product conforms to my expectations, very well packaged. Delivery nothing to say
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/07/2021
perfect! top service and delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/07/2021
I was able to get the manager on the phone, he was very professional and very accommodating in organizing my delivery despite the fact that I was out of stock and on vacation, he was able to postpone the delivery so that I could be delivered as soon as I got back, very good order tracking and well packed/protected table, I recommend.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/08/2021
TB excellent choice, fluid site....
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/08/2021
Delivery time, packaging and product quality all perfect! Thank you.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/08/2021
Package arrived very quickly, product conforms to my expectations
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/08/2021
Very satisfactory delivery time Package received in very good condition Good customer service relationship
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/08/2021
Very efficient service.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/08/2021
Very clear website. Extremely quick to receive the parcel, which is in perfect condition and very well packaged.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/08/2021
Fast delivery, I recommend this site.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/08/2021
Very clear site, fast and careful delivery. Item corresponds to its description
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/08/2021
A 1st order arrived damaged despite top quality packaging (problem with the manufacturer?) 1 call, 1send of photos and 3 hours later an e-mail from the Post Office announcing a new shipment!!!. New parcel...as carefully protected as ever...arrived safely and in good condition... Thank you to this company for its excellent telephone service and responsiveness. Thank you, Sir, for reassuring me when I was so disappointed with the 1st shipment, I was right to put my trust in you!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/07/2021
My order arrived very quickly, excellent customer service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/07/2021
Excellent personalised service, with the added bonus of calls from the site staff before dispatch to make sure we were there! Beautifully packaged fragile products! 200% recommendation
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 12/07/2021
No response to complaint or product refund
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Response from LOFT ATTITUDE
Dear Customer, We thought the necessary steps had been taken as we forwarded your complaint to our supplier SOCADIS on 19.07.2021 at 13:28. We will be contacting them again on Monday as they are closed on Friday afternoons. We are very sorry for this delay but please rest assured that we will find a solution for you. Next time, please do not hesitate to contact us again at 0494798212. Sincerely LOFT ATTITUDE Customer Service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/07/2021
Order in conformity
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/07/2021
Very professional service. Impeccable
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