Customer reviews of LOFT ATTITUDE

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 3 229 published reviews
5 2 605 81% 4 434 13% 3 93 3% 2 43 1% 1 54 2%

Summary of reviews

The online store Loft Attitude is praised for its superior product quality, with numerous customers noting the excellent craftsmanship of items like lamps and furniture, which are described as beautiful and well-made. Delivery services are highlighted as efficient, with many customers appreciating the fast shipping times and careful packaging that ensures products arrive in perfect condition. The customer service stands out for its attentiveness and responsiveness; representatives provide detailed information and assistance, further enhancing the shopping experience.

4 star reviews

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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/07/2019
Reactive and efficient service!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/07/2019
Lack of visibility when ordering that the item is out of stock. Excellent order management and tracking
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/05/2019
assured and rapid after-sales service gives confidence for the future.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/07/2019
Just the dialog window that came up every 20 seconds despite having closed it was VERY annoying. If not, I'm satisfied with the service.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/05/2019
Delivery announced 48h Actually 4d
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/06/2019
The order was received very quickly. The product was well packaged
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/06/2019
very professional.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/06/2019
Very good.
Fast delivery. Product corresponds to my expectations.
Only regret other colors sold out.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/06/2019
No problem at all
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/05/2019
RAS....
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/05/2019
Fairly clear website, but delivery costs a little high.
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Response from LOFT ATTITUDE
Dear Customer, Thank you for your rating. Please note that the delivery charge of 4.90€ that we charge you is only a participation because Colissimo charges us 6.92€ TTC for the delivery of your order in relay point. Hoping to see you soon on our website. Best regards LOFT ATTITUDE Customer Service
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/05/2019
BIen
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/04/2019
Excellent material but very expensive on this site ...Perfect service ...Fast shipping ...High shipping costs compared to the small part delivered ...
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Response from LOFT ATTITUDE
Dear Customer, We have just taken note of your remarks, indeed for an article at 5.95€ it would have been preferable to choose the delivery in point relay at 4.90€ than a delivery at home more expensive at 6.90€. Thank you for your understanding. Sincerely LOFT ATTITUDE Customer service
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/03/2019
well
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/03/2019
well
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/02/2019
Magnificent decorative object, delivered within the promised 15 days, careful packaging (I was afraid for the ears), corresponds well to the photo... only better! Delighted with this purchase.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/02/2019
Extremely fast delivery. Quality material.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/01/2019
Great site for finding original and artistic decor! More photos would be great!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/01/2019
Very good site and very good customer service I am very satisfied with lofattitude
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/01/2019
Order delivered on time. No complaints. Site clear and description ok Packaging product in cardboard box would need a little more protection. (Just placed in the large box).
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/01/2019
The site as a whole is very good, and so are the articles, but some sections are empty, which is a pity because the site is easy to use and understand.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/01/2019
Beautiful furniture
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/01/2019
Happy with the site.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/01/2019
Fine
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/12/2018
4 stars with nuance: A delivery time that was too long due to the fact that the product arrived with defects (tabletop with white stains) and I had to wait for a second product to arrive with the same defect, which was more pronounced (!). Loft Attitude therefore delivered the 1st product after tinting the table to reduce the stains, and apologized for the inconvenience with an appreciable commercial gesture. I ordered other products on the site thanks to this credit, but I'm waiting for their delivery, which is a bit slow (announced 48/72h after ordering) but not received after 6 days.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 31/12/2018
Commitments kept. Fast delivery. Very well packed in 2 cardboard boxes + polystyrene moulding + plastic bag. Only small drawback: difficult to get rid of the polystyrene balls that stick absolutely everywhere (vacuum cleaner required). Above all, don't damage the packaging!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/01/2019
Good product, good quality Fast delivery, solid packaging Good communication
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/01/2019
Easy-to-use website, easy-to-find product, on-time delivery.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/12/2018
I haven't picked up my order
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Response from LOFT ATTITUDE
Dear customer, You placed your order on 26/12/18 at 8:48 am and we sent it the same day at 2:54 pm by Colissimo delivered against signature. According to your Colissimo tracking 6C07627406192 on laposte.fr The post office indicates that: on 29/12/18 Your package could not be delivered because the recipient was absent. It will be re-delivered on the next working day.
We have therefore opened an inquiry with Colissimo so that they can guarantee the delivery of your package as soon as possible. Thank you for your understanding. Our customer service remains at your disposal at 04 94 79 82 12 for the follow-up of this delivery. Sincerely LOFT ATTITUDE Customer Service
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/12/2018
It is well
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/12/2018
the color is rather intense chocolate, but it looks good
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/11/2018
delivery times too long.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/11/2018
Good delivery
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/10/2018
well
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/11/2018
Fast delivery and very good order tracking. Very good shopping experience.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/10/2018
Product as expected and well packaged. Delay a little long.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/10/2018
No way to track order on his account forced to call I savoor or is the delivery. Delivered as soon as advertised by the site.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/10/2018
Ras.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/09/2018
5/5 is not awarded because it did not include the fact that the furniture had to be assembled (but very easy to assemble).
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/10/2018
Very nice site with products you can't find anywhere else.
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