Customer reviews of LOFTNETS

9,4 /10

Based on 357 published reviews

5 290 81% 4 42 12% 3 17 5% 2 4 1% 1 4 1%

Summary of reviews

LOFTNETS delivers reliable, well-supported products with clear setup guidance and thoughtful packaging, earning praise for fast, accurate delivery and helpful, responsive service. Customers highlight the consistent quality of nets and hardware, easy-to-follow instructions, and competent technical advice that supports both standard and custom orders. The experience is described as smooth and professional, with ongoing appreciation for prompt communication, efficient production, and reliable after-sales assistance. The overall impression is a trusted supplier delivering durable nets, helpful staff, and timely, well-executed deliveries.

Reviews 1, 2, 4 and 5 stars

Reset filters

Goni S.

Published on 22/04/2025 à 15h43 following a purchase from 25/12/2024

This is a great product for our atypical use (dance show decor) I recommend!

Translated reviews

Jérôme D.

Published on 22/04/2025 à 15h39 following a purchase from 18/02/2025

Serious service, conforming products, correct timing. Improve installation advice, not always simple for novices in 'navigation' when it comes to tying and knitting (tutorials)

Translated reviews

Laurent C.

Published on 22/04/2025 à 15h35 following a purchase from 16/01/2025

Great company

Translated reviews

Response from LOFTNETS Published on 16/05/2025

Hello,

Thank you very much for your positive feedback! We are delighted that you are satisfied with our service. We look forward to assisting you on your next project.

The LOFNETS team

Michel E.

Published on 22/04/2025 à 15h34 following a purchase from 13/12/2024

Nothing to report, thank you

Translated reviews

Frédérique V.

Published on 22/04/2025 à 15h31 following a purchase from 24/01/2025

High-performance net that meets my expectations. Assembly requires strength, that's the only downside for me!!

Translated reviews

Nicolas B.

Published on 22/04/2025 à 15h30 following a purchase from 22/11/2024

The net is of good quality and easy to put on.

Translated reviews

Morgane D.

Published on 22/04/2025 à 15h21 following a purchase from 03/04/2025

Super net, super site, super advice, thank you, the whole family is delighted ❤️

Translated reviews

Anthony B.

Published on 22/04/2025 à 15h20 following a purchase from 11/01/2025

Order conforming, the net fit in place according to the measurements taken. Relatively simple to install by following the instructions, but it still takes a bit of time.

Translated reviews

Bertrand G.

Published on 22/04/2025 à 15h18 following a purchase from 14/03/2025

We were very satisfied with your products.

Translated reviews

Céline D.

Published on 22/04/2025 à 15h16 following a purchase from 09/12/2024

I made several purchases for residential nets and the result is very satisfactory with very clear instructions.

Translated reviews

Patrice L.

Published on 22/04/2025 à 15h16 following a purchase from 07/12/2024

Nets conform to the order. However, the diameter of the plugs was not suitable for the diameter of the hooks.

Translated reviews

Franck D.

Published on 22/04/2025 à 15h15 following a purchase from 01/11/2024

Good product easy to assemble

Translated reviews

Jerome D.

Published on 22/04/2025 à 15h12 following a purchase from 30/11/2024

Very good customer service and relationship

Translated reviews

Evelyne D.

Published on 22/04/2025 à 15h10 following a purchase from 04/12/2024

Quick order, deadline respected and purchase completely satisfactory.

Translated reviews

Kévin G.

Published on 22/04/2025 à 15h04 following a purchase from 16/12/2024

Top

Translated reviews

Pauline I.

Published on 22/04/2025 à 14h50 following a purchase from 14/02/2025

Great!

Translated reviews

Kees O.

Published on 08/02/2020 à 08h34 following a purchase from 10/01/2019

Accurate and on time.

Translated reviews

Eric D.

Published on 14/10/2019 à 00h43 following a purchase from 25/06/2019

Good but a lot of delays due to the holidays.

Translated reviews

Tristan T.

Published on 29/04/2019 à 16h21 following a purchase from 20/03/2019

A real personalized service. Thank you!

Translated reviews

Rubén B.

Published on 26/02/2019 à 14h11 following a purchase from 04/01/2019

Very good technical support and quick shipping. Unique and high-quality materials.

Translated reviews

Response from LOFTNETS Published on 09/03/2026

Good morning Rubén,
Thank you very much for your comment.
We are glad to know that you appreciated our technical support, the speed of the shipment, and the quality of our materials.
The LOFTNETS team

Frank T.

Published on 25/02/2019 à 07h54 following a purchase from 03/02/2019

Product compliant, fast delivery. Very satisfied.

Translated reviews

Eric J.

Published on 31/01/2019 à 19h28 following a purchase from 17/12/2018

Despite a second delivery, my net remains loose after a week of use.

Translated reviews

Catherine B.

Published on 22/01/2019 à 18h08 following a purchase from 23/11/2018

Professional, courteous service.

Translated reviews

Eric F.

Published on 20/01/2019 à 17h21 following a purchase from 19/12/2018

I ordered samples for a future order, fast delivery and in line with my expectations.

Translated reviews

Jean-Benoit M.

Published on 02/01/2019 à 08h06 following a purchase from 06/11/2018

I am quite satisfied, except for the announced delivery times of 3 weeks of production... A few days before the end of the 3 weeks, I received an email informing me that it would actually take almost 2 months (probably due to overloaded production scheduling).... I had to respond by expressing my disappointment for the deadline to be shortened. If the deadline had been announced from the start (not a few days before the date I thought I would receive the package), I could have been more understanding.

Translated reviews

Response from LOFTNETS Published on 07/05/2025

Thank you for your detailed and constructive feedback. We fully understand your disappointment regarding this unexpected delay and we apologize for the inconvenience caused.

Since your order in 2019, we have significantly improved our production timeline management. We have implemented real-time tracking tools and strengthened coordination between our teams to better anticipate and manage potential delays.

Stéphane B.

Published on 01/01/2019 à 14h37 following a purchase from 26/11/2018

Perfect technical support for an indoor trampoline, the deadline was respected and the dimensions are in line with my needs!!

Translated reviews

Alban B.

Published on 21/12/2018 à 09h18 following a purchase from 13/11/2018

Very good service, communication is good, shipping is fast and the website platform is really well done.

Translated reviews

Aurelie M.

Published on 21/12/2018 à 07h58 following a purchase from 30/11/2018

My contact was attentive and very responsive regarding the shipment.

Translated reviews

Marie D.

Published on 06/12/2018 à 08h24 following a purchase from 22/10/2018

Following an incident with our previous residential net, I was able to obtain valuable information, advice, and support. Thank you for the seriousness of your team!

Translated reviews

Laetitia C.

Published on 05/12/2018 à 06h58 following a purchase from 13/11/2018

We are very satisfied with our net. It is exactly what we wanted and the result is magnificent.

Translated reviews

Wilfried M.

Published on 15/11/2018 à 05h18 following a purchase from 02/10/2018

Perfect.

Translated reviews

Lukas G.

Published on 09/11/2018 à 10h41 following a purchase from 04/10/2018

Absolutely convincing, friendly, and competent customer service. From the initial telephone consultation, through planning to assembly, always available and solution-oriented. Mr. *** always took the necessary time to realize our dream project. The quality of the delivered components - net, eye bolts, ropes - is above average, making the price-performance ratio more than acceptable. I can only give a clear recommendation!

Translated reviews

Arnal L.

Published on 28/10/2018 à 17h31 following a purchase from 07/10/2018

Very practical samples.

Translated reviews

Hervé C.

Published on 11/10/2018 à 20h00 following a purchase from 18/09/2018

Quick, very quick! Thank you.

Translated reviews

Gianluca F.

Published on 11/10/2018 à 14h26 following a purchase from 05/09/2018

Excellent quality product, as is the customer service; I will definitely recommend it to my sailing friends! One note: since these are online purchases, it would be desirable to increase the number and descriptiveness of the photographs of the items for sale (I am particularly referring to trampolines for sports catamarans). Thank you very much!

Translated reviews

Yann P.

Published on 01/10/2018 à 21h45 following a purchase from 06/08/2018

Thank you for your responsiveness following the non-compliance (of color on a net) observed on a first delivery. I appreciated your proposal to be able to enjoy this first delivery before receiving the corrected item.

Translated reviews

Voland D.

Published on 25/09/2018 à 06h49 following a purchase from 24/08/2018

Order of a batch of samples. Fast shipping and good reception. Thank you.

Translated reviews

Marko Z.

Published on 14/09/2018 à 09h24 following a purchase from 21/08/2018

Wonderful product, extraordinary attention, excellent everything.

Translated reviews

Andrea B.

Published on 15/08/2018 à 22h52 following a purchase from 10/07/2018

Although I had a setback with the first net, they sent me a second one that turned out perfect. I can trust this company and the service is friendly and professional.

Translated reviews

Laurent F.

Published on 13/08/2018 à 05h56 following a purchase from 02/07/2018

Perfect for the trampoline, correct for the net.

Translated reviews