LOFTNETS delivers reliable, well-supported products with clear setup guidance and thoughtful packaging, earning praise for fast, accurate delivery and helpful, responsive service. Customers highlight the consistent quality of nets and hardware, easy-to-follow instructions, and competent technical advice that supports both standard and custom orders. The experience is described as smooth and professional, with ongoing appreciation for prompt communication, efficient production, and reliable after-sales assistance. The overall impression is a trusted supplier delivering durable nets, helpful staff, and timely, well-executed deliveries.
I have received the package for the catamaran net, but I haven't installed it yet because I will be on my catamaran starting May 17, 2025, so for now it's difficult to give an opinion.
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Jérôme D.
Rating: 5 out of 5
following a purchase from 18/02/2025
Serious service, conforming products, correct timing. Improve installation advice, not always simple for novices in 'navigation' when it comes to tying and knitting (tutorials)
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Laurent C.
Rating: 4 out of 5
following a purchase from 16/01/2025
Great company
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Response from LOFTNETS
Hello,
Thank you very much for your positive feedback! We are delighted that you are satisfied with our service. We look forward to assisting you on your next project.
The LOFNETS team
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Michel E.
Rating: 5 out of 5
following a purchase from 13/12/2024
Nothing to report, thank you
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Frédérique V.
Rating: 4 out of 5
following a purchase from 24/01/2025
High-performance net that meets my expectations. Assembly requires strength, that's the only downside for me!!
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Nicolas B.
Rating: 5 out of 5
following a purchase from 22/11/2024
The net is of good quality and easy to put on.
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Morgane D.
Rating: 5 out of 5
following a purchase from 03/04/2025
Super net, super site, super advice, thank you, the whole family is delighted ❤️
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Anthony B.
Rating: 5 out of 5
following a purchase from 11/01/2025
Order conforming, the net fit in place according to the measurements taken. Relatively simple to install by following the instructions, but it still takes a bit of time.
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Bertrand G.
Rating: 5 out of 5
following a purchase from 14/03/2025
We were very satisfied with your products.
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Céline D.
Rating: 5 out of 5
following a purchase from 09/12/2024
I made several purchases for residential nets and the result is very satisfactory with very clear instructions.
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Patrice L.
Rating: 5 out of 5
following a purchase from 07/12/2024
Nets conform to the order. However, the diameter of the plugs was not suitable for the diameter of the hooks.
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Franck D.
Rating: 5 out of 5
following a purchase from 01/11/2024
Good product easy to assemble
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Jerome D.
Rating: 5 out of 5
following a purchase from 30/11/2024
Very good customer service and relationship
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Evelyne D.
Rating: 5 out of 5
following a purchase from 04/12/2024
Quick order, deadline respected and purchase completely satisfactory.
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Kévin G.
Rating: 5 out of 5
following a purchase from 16/12/2024
Top
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Pauline I.
Rating: 5 out of 5
following a purchase from 14/02/2025
Great!
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Kees O.
Rating: 5 out of 5
following a purchase from 10/01/2019
Accurate and on time.
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Eric D.
Rating: 4 out of 5
following a purchase from 25/06/2019
Good but a lot of delays due to the holidays.
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Tristan T.
Rating: 5 out of 5
following a purchase from 20/03/2019
A real personalized service. Thank you!
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Marie F.
Rating: 3 out of 5
following a purchase from 09/01/2019
Difficulty installing the indoor net, we followed online videos but it wasn't easy...
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Response from LOFTNETS
Hello Marie,
We sincerely thank you for your feedback regarding the installation of the interior net.
We are sorry to hear that you encountered difficulties and fully take your comments into account, which will help us improve our installation guides.
Please do not hesitate to contact us if you need any further assistance!
The LOFTNETS team
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Rubén B.
Rating: 5 out of 5
following a purchase from 04/01/2019
Very good technical support and quick shipping. Unique and high-quality materials.
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Response from LOFTNETS
Good morning Rubén,
Thank you very much for your comment.
We are glad to know that you appreciated our technical support, the speed of the shipment, and the quality of our materials.
The LOFTNETS team
F
Frank T.
Rating: 5 out of 5
following a purchase from 03/02/2019
Product compliant, fast delivery. Very satisfied.
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Eric J.
Rating: 4 out of 5
following a purchase from 17/12/2018
Despite a second delivery, my net remains loose after a week of use.
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Catherine B.
Rating: 5 out of 5
following a purchase from 23/11/2018
Professional, courteous service.
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Eric F.
Rating: 5 out of 5
following a purchase from 19/12/2018
I ordered samples for a future order, fast delivery and in line with my expectations.
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Jean-Benoit M.
Rating: 4 out of 5
following a purchase from 06/11/2018
I am quite satisfied, except for the announced delivery times of 3 weeks of production... A few days before the end of the 3 weeks, I received an email informing me that it would actually take almost 2 months (probably due to overloaded production scheduling).... I had to respond by expressing my disappointment for the deadline to be shortened. If the deadline had been announced from the start (not a few days before the date I thought I would receive the package), I could have been more understanding.
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Response from LOFTNETS
Thank you for your detailed and constructive feedback. We fully understand your disappointment regarding this unexpected delay and we apologize for the inconvenience caused.
Since your order in 2019, we have significantly improved our production timeline management. We have implemented real-time tracking tools and strengthened coordination between our teams to better anticipate and manage potential delays.
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Stéphane B.
Rating: 5 out of 5
following a purchase from 26/11/2018
Perfect technical support for an indoor trampoline, the deadline was respected and the dimensions are in line with my needs!!
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Alban B.
Rating: 5 out of 5
following a purchase from 13/11/2018
Very good service, communication is good, shipping is fast and the website platform is really well done.
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Aurelie M.
Rating: 5 out of 5
following a purchase from 30/11/2018
My contact was attentive and very responsive regarding the shipment.
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John-Thomas T.
Rating: 3 out of 5
following a purchase from 28/11/2019
The package arrived several days late? But it is compliant ...
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Response from LOFTNETS
Hello John-Thomas,
Thank you for your feedback, and we are sorry to hear that your package arrived late. We are working to improve our delivery times and appreciate your comments regarding the compliance of your order. Please feel free to contact us with any questions or suggestions.
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Marie D.
Rating: 5 out of 5
following a purchase from 22/10/2018
Following an incident with our previous residential net, I was able to obtain valuable information, advice, and support. Thank you for the seriousness of your team!
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Laetitia C.
Rating: 5 out of 5
following a purchase from 13/11/2018
We are very satisfied with our net. It is exactly what we wanted and the result is magnificent.
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Frederic M.
Rating: 3 out of 5
following a purchase from 04/11/2018
I am happy to have received my package despite the strike of the Belgian post, this was a sample to see with a larger order?, I remain confident.
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Response from LOFTNETS
Thank you very much for your positive feedback and for your patience during this difficult period.
We are delighted that your sample arrived safely despite the disruptions related to the bpost strike in 2018. This strike indeed caused significant delays in parcel distribution, affecting many international shipments.
We thank you for your trust and hope to have the opportunity to serve you again under optimal conditions.
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Wilfried M.
Rating: 5 out of 5
following a purchase from 02/10/2018
Perfect.
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Lukas G.
Rating: 5 out of 5
following a purchase from 04/10/2018
Absolutely convincing, friendly, and competent customer service. From the initial telephone consultation, through planning to assembly, always available and solution-oriented. Mr. *** always took the necessary time to realize our dream project. The quality of the delivered components - net, eye bolts, ropes - is above average, making the price-performance ratio more than acceptable. I can only give a clear recommendation!
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Arnal L.
Rating: 5 out of 5
following a purchase from 07/10/2018
Very practical samples.
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Hervé C.
Rating: 5 out of 5
following a purchase from 18/09/2018
Quick, very quick! Thank you.
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Gianluca F.
Rating: 5 out of 5
following a purchase from 05/09/2018
Excellent quality product, as is the customer service; I will definitely recommend it to my sailing friends! One note: since these are online purchases, it would be desirable to increase the number and descriptiveness of the photographs of the items for sale (I am particularly referring to trampolines for sports catamarans). Thank you very much!
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Yann P.
Rating: 5 out of 5
following a purchase from 06/08/2018
Thank you for your responsiveness following the non-compliance (of color on a net) observed on a first delivery. I appreciated your proposal to be able to enjoy this first delivery before receiving the corrected item.
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Voland D.
Rating: 5 out of 5
following a purchase from 24/08/2018
Order of a batch of samples. Fast shipping and good reception. Thank you.
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