Customer reviews of LOFTNETS

I had a great experience with Loftnets. The whole process was smooth and straightforward, from placing the order to delivery. The cable arrived earlier than expected, which was a pleasant surprise. Everything went exactly as it should, and I’m very happy with the service. I would definitely recommend Loftnets and will gladly order from them again.

We are satisfied so far, thanks a lot.

The shopping process was easy to understand, and the items arrived very quickly.

I ordered a black 146x200cm catamaran net for the dock. We are really satisfied with the entire ordering process. The Loftnets website makes it very easy to order, guiding you through each step clearly. The net was manufactured in a couple of days, and about a week after the order, it arrived here in Finland. Installation was easy thanks to the good instructions. If I were to give one piece of negative feedback: the net required 65 clips and 130 screws. Not a single extra clip or screw was included. What if a screw or clip had been defective? Where would I quickly get a replacement? I do not believe the company would suffer a loss if a couple of extra parts were included in the order.

Everything is great.

file completed on time and in full compliance with the order. I went to pick it up at the workshop due to the complexity of shipping: it was perfectly ready and available. However, I am waiting for the promised refund of the shipping costs.

The net doesn't hold the tension. Whenever I tension it, after one hour or maybe half a day it will be saggy again. I am rather disappointed with the product.

Amazing product! Romane was absolutely amazing and made sure our net was delivered as quickly as possible so we could enjoy it with our family, who were visiting from Canada before they headed home. We really appreciated the outstanding customer service. Thank you!

The ordering process was handled very kindly and professionally. Thank you!

Hello everyone. Trampolines set up. To see in navigation ...

Excellent product and service, I’ll purchase it again and introduce it to others.

Really good and provided with excellent assembly explanations.

Excellent experience

Ok

I haven't set up the net yet. But the delivery times and after-sales service have been very efficient. Well done!

Great service thank you

excellent quality and timely delivery

Easy communication with the company

Perfect as usual. We order regularly and nothing to complain about.

Would have deserved a small notice for assembly but apart from that very good. Net and hardware of good quality.

As always, everything is perfect.

Everything went perfectly, very nice network and very competent advice. I can only recommend it further.

Very good listening and very good advice from the sales team. The manufacturing and delivery of the net were quick. Good product.

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up to now everything according to plan and expectations, thank you

Super Quality

I was just looking on the site where I could write a review; it is rare that I take the time to write one... I wanted to congratulate LOFTNETS for their quick and carefully packaged delivery, which is pleasant and puts me in a good mood. I also appreciated that Loftnets informed me by email about the change of delivery service: unfortunately, the latter, DHL to name it, did not bother to come to my home and dumped the package at the first relay point on its route... but not on mine! (I reported it on the DHL site; but as they are accustomed to this, they don't care!). The Loftnets bag ordered is very well designed, with the same care as its packaging. Thank you. While visiting your site, one can't help but dream of ordering a net to overlook a corner to

Quality products. And top-notch sales service!

As always, good product quality. This is our second net and we are delighted.

Very fast and responsive service, good product quality we recommend

Excellent quality and very fast shipping!

I have not even installed my net yet (I can't wait) but I would like to give 5 stars to the entire staff--sales, customer service, and manufacturing teams at LOFTNETS! They have gone above and beyond for my purchase as I first ran into a sizing issue (of my own making) which the team resolved. And then I ran into a customs issue (also of my own making) that the team diligently also helped me resolve. When I ultimately had to order a new net (again, this is all my own fault lol), the team and the production department still managed such an efficient turn-around that my new net was here ahead of schedule for my project. I'm beyond impressed with the level of customer care and attention to detail of the whole staff. The product is the best in its category, beautiful and well crafted and safe and I couldn't recommend it more.

Thank you for the advice and the perfect quality of the connectors

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Very good welcome and technical advice Efficiency and speed of manufacturing and delivery.

Very beautiful net, very well explained instructions for a perfect break A magnificent rendering and super comfort

This is already the third time I place orders with Loftnets, excellent service and assistance, delivery always before the deadline, material of excellent quality.

Perfect

Excellent!

Looking forward to using this all summer. It's exactly what I had envisioned. Solo install took a little longer than I was expecting but the instruction guide and diagrams were very helpful.