English 
J
Rating: 5 out of 5
Quality product and attentive staff.
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Customer reviews of LOFTNETS
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 357 published reviews
Summary of reviews
LOFTNETS delivers reliable, well-supported products with clear setup guidance and thoughtful packaging, earning praise for fast, accurate delivery and helpful, responsive service. Customers highlight the consistent quality of nets and hardware, easy-to-follow instructions, and competent technical advice that supports both standard and custom orders. The experience is described as smooth and professional, with ongoing appreciation for prompt communication, efficient production, and reliable after-sales assistance. The overall impression is a trusted supplier delivering durable nets, helpful staff, and timely, well-executed deliveries.
Reviews 3, 4 and 5 stars
Reset filtersM
Rating: 5 out of 5
A wonderful commercial and technical support!
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R
Rating: 5 out of 5
Very satisfied with the collaboration with LOFTNETS.
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D
Rating: 5 out of 5
Everything was fine, the advice, the order, the delivery, and we installed the net without any problem. I recommend it.
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A
Rating: 5 out of 5
The result is impeccable, very satisfied with this purchase.
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F
Rating: 5 out of 5
Perfect, top-notch customer service. We have already ordered 3 nets and we are always satisfied.
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Response from LOFTNETS
Hello,
A big thank you for your loyalty and your very positive feedback! 🥰
We are delighted to know that our nets and our customer service fully satisfy you.
It is always a pleasure to assist you, and we remain at your disposal for any future orders.
See you very soon,
The LOFTNETS team
A big thank you for your loyalty and your very positive feedback! 🥰
We are delighted to know that our nets and our customer service fully satisfy you.
It is always a pleasure to assist you, and we remain at your disposal for any future orders.
See you very soon,
The LOFTNETS team
C
Rating: 5 out of 5
Top quality
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L
Rating: 5 out of 5
Perfect, perfect installation.
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N
Rating: 5 out of 5
Great job from A to Z!!! Thank you!
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J
Rating: 5 out of 5
Net a bit large, 5 cm less would have allowed for better tension but satisfied with the net.
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Response from LOFTNETS
Hello,
Thank you very much for your feedback!
We are glad that the net meets your satisfaction. You are right: a slight reduction in length can sometimes allow for a firmer tension.
For your future orders, please feel free to indicate this type of preference (for example, by requesting 5 cm less) when confirming the dimensions. We will adjust the manufacturing accordingly for an even more optimal result.
Thank you for your trust,
Best regards,
the LOFTNETS team
Thank you very much for your feedback!
We are glad that the net meets your satisfaction. You are right: a slight reduction in length can sometimes allow for a firmer tension.
For your future orders, please feel free to indicate this type of preference (for example, by requesting 5 cm less) when confirming the dimensions. We will adjust the manufacturing accordingly for an even more optimal result.
Thank you for your trust,
Best regards,
the LOFTNETS team
J
Rating: 5 out of 5
Impeccable, kit delivered complete and of good quality.
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G
Rating: 5 out of 5
THE SUPPLY WAS CARRIED OUT CORRECTLY AND THE DELIVERY WAS PROMPT. THANK YOU GIANNI DEL BO NAPOLI (IT)
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C
Rating: 5 out of 5
Very happy with the net in the mezzanine in a child's room under the roof! Quality product, clear explanations, quick follow-up, and very good result!
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G
Rating: 3 out of 5
Net a bit too large even when stretched to the maximum following the instructions. 2 stitches broken after 6 months of use.
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Response from LOFTNETS
Hello,
Thank you for taking the time to share your feedback.
We are sorry to hear that the net seems a bit too large despite following the instructions, as well as the presence of two damaged stitches after several months of use.
As a reminder, the dimensions were validated together before manufacturing to ensure an optimal fit. Nevertheless, we remain at your disposal to understand what may have happened and to find a solution if needed.
Thank you for taking the time to share your feedback.
We are sorry to hear that the net seems a bit too large despite following the instructions, as well as the presence of two damaged stitches after several months of use.
As a reminder, the dimensions were validated together before manufacturing to ensure an optimal fit. Nevertheless, we remain at your disposal to understand what may have happened and to find a solution if needed.
T
Rating: 5 out of 5
Net ordered online. Very good support from the sales representative who patiently answered each of my (many) questions. Net delivered quickly with all the information: instructions, link to explanatory videos. Valuable resources for someone who is a bit handy but has never done this before. In the end, everything went well; I may have put in a few more anchors than necessary (excessive caution): this added to the installation time. The installation was long and a bit tedious, but by being patient, vigilant, and methodical, it went well. The only downside: the net is a bit 'loose'. This was expected and even mentioned, and I had to tighten it once (after two weeks). And now I think I will have to tighten it again. This doesn't bother me much, but the net is more comfortable when it is taut. I hesitated to give 4 stars because I feel that the red and green strings (used to indicate the direction of the net installation) were poorly positioned. I highly recommend Loftnet for the quality of the material and the support from their teams.
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M
Rating: 5 out of 5
Pure happiness and it fits like a glove.
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Response from LOFTNETS
Thank you so much for this feedback that warms our hearts! 🥰
We are delighted that the net fit "like a glove" and that you are satisfied with it.
We are delighted that the net fit "like a glove" and that you are satisfied with it.
M
Rating: 5 out of 5
Great
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M
Rating: 5 out of 5
Delighted with our residential net! It brings joy to the house, and the same goes for visitors!!
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P
Rating: 5 out of 5
Very good
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I
Rating: 5 out of 5
Perfect
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J
Rating: 5 out of 5
The site is very well designed for creating the net, it's very practical. It has been installed for a few months and it is perfect!
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M
Rating: 5 out of 5
We are happy with Loftnets' services at all levels.
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P
Rating: 5 out of 5
Perfect phone contact, deadlines respected and quality product, we received very precise advice and explanations for the installation of the outdoor net with a very nice finish. I am very satisfied with this company that I sincerely recommend;
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S
Rating: 5 out of 5
Original and quality product. The various installation tutorials are clear and well described. The site is easy and intuitive.
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M
Rating: 5 out of 5
Quality net, easy to set up. It has become my favorite spot in the house.
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J
Rating: 5 out of 5
Always satisfied and it's perfect for relaxing peacefully.
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F
Rating: 5 out of 5
Very good product, order and follow-up went very well.
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D
Rating: 3 out of 5
The product I ordered is not flexible. I will have to order a net.
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Response from LOFTNETS
Thank you for your feedback. We are sorry to hear that the net you ordered does not meet your expectations in terms of flexibility.
It is possible that the type of net chosen does not correspond to your specific needs. We offer different ranges of nets, some being more rigid for specific applications, while others provide greater flexibility.
To help you find the product best suited to your needs, we invite you to contact us directly. We will be happy to advise you on the choice of the most appropriate net based on your criteria.
It is possible that the type of net chosen does not correspond to your specific needs. We offer different ranges of nets, some being more rigid for specific applications, while others provide greater flexibility.
To help you find the product best suited to your needs, we invite you to contact us directly. We will be happy to advise you on the choice of the most appropriate net based on your criteria.
E
Rating: 5 out of 5
Great purchase!
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Y
Rating: 5 out of 5
Efficient and responsive. Delighted with the result AZ NAUTISME Nouméa New Caledonia
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P
Rating: 5 out of 5
Very satisfied with the result, especially since I thought I would only receive the Left trampoline. Excellent surprise for the price, with the discovery of the 2 trampolines upon unpacking. Installation without any issues.
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J
Rating: 5 out of 5
VERY POSITIVE
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L
Rating: 5 out of 5
Awesome!
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J
Rating: 5 out of 5
5
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M
Rating: 5 out of 5
Very satisfied with the service.
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A
Rating: 5 out of 5
Great product!
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K
Rating: 5 out of 5
Order received, top quality, thank you.
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T
Rating: 5 out of 5
Order in line with our needs and very well-made installation manuals. Top!!!
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B
Rating: 5 out of 5
Quality product (residential net) Assembly instructions accessible to all, deadlines respected and market prices.
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A
Rating: 5 out of 5
Impeccable as usual
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