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M
Rating: 5 out of 5
In December I will set up the nets and be able to give my opinion.
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Customer reviews of LOFTNETS
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 367 published reviews
Summary of reviews
Loftnets consistently delivers clear, helpful support and fast, reliable delivery, with customers praising easy ordering, thorough instructions, and quick manufacturing that brings products to their door promptly. They highlight strong collaboration from the team, including knowledgeable guidance, professional communication, and responsive service that helps with sizing, deliveries, and after-sale care. The products themselves receive high praise for solid construction, easy installation, and precise assembly guidance, with many noting repeat purchases and regular satisfaction across multiple orders. Customers also appreciate well-designed packaging and dependable performance that enhances play areas, boats, and general setups.
Reviews 3 and 5 stars
Reset filtersG
Rating: 5 out of 5
Good service, nice product
D
Rating: 5 out of 5
Super service, competence and fast delivery. Top
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V
Rating: 5 out of 5
Very satisfied with the order, I recommend
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Response from LOFTNETS
Thank you very much Vincent for your feedback! We are delighted that your order fully satisfied you. Thank you also for your recommendation!
The LOFTNETS team
The LOFTNETS team
M
Rating: 5 out of 5
Easy simple to measure order install and looks fantastic. Support team helped walk through some options I didn’t understand and shipping was fast.
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Response from LOFTNETS
Thank you so much for your feedback! We’re delighted to hear that the measuring, ordering, and installation process was easy and that you love the final result. It’s also great to know our support team was able to guide you through the different options and that your order arrived quickly.
Enjoy your net!
The LOFTNETS Team
Enjoy your net!
The LOFTNETS Team
R
Rating: 5 out of 5
See the good quality that enables new play areas in the children's room.
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Response from LOFTNETS
Thank you very much, Rosa-Maria, for your great feedback! We are very pleased that you are satisfied with the quality and that the product provides new play opportunities in the children's room.
The LOFTNETS team
The LOFTNETS team
L
Rating: 5 out of 5
I have not yet received the merchandise, so I cannot give my opinion yet.
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U
Rating: 5 out of 5
Top quality!
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E
Rating: 5 out of 5
Great quality and easy to install
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C
Rating: 5 out of 5
very good team in communication, very good service in delivery and always ready to help
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Response from LOFTNETS
Thank you very much for your comment! We are very happy to know that you were satisfied with our team's communication, the delivery, and our follow-up. We are always available to help!
The LOFTNETS Team
The LOFTNETS Team
J
Rating: 5 out of 5
I had a great experience with Loftnets. The whole process was smooth and straightforward, from placing the order to delivery. The cable arrived earlier than expected, which was a pleasant surprise. Everything went exactly as it should, and I’m very happy with the service. I would definitely recommend Loftnets and will gladly order from them again.
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Response from LOFTNETS
Thank you very much for your detailed feedback! We’re delighted to hear that the whole process went smoothly, from ordering to delivery, and that your cable arrived even earlier than expected. Thank you as well for your recommendation and trust. We’ll be very happy to assist you again in the future!
The LOFTNETS Team
The LOFTNETS Team
R
Rating: 5 out of 5
We are satisfied so far, thanks a lot.
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Response from LOFTNETS
Thank you very much for your feedback! We’re glad to hear that you are satisfied with your experience so far. Thank you for choosing LOFTNETS!
The LOFTNETS Team
The LOFTNETS Team
J
Rating: 5 out of 5
The shopping process was easy to understand, and the items arrived very quickly.
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Response from LOFTNETS
Thank you for your feedback! We’re very pleased to hear that you found the ordering process clear and easy, and that your items arrived quickly. We hope you enjoy your LOFTNETS product!
The LOFTNETS Team
The LOFTNETS Team
J
Rating: 5 out of 5
I ordered a black 146x200cm catamaran net for the dock. We are really satisfied with the entire ordering process. The Loftnets website makes it very easy to order, guiding you through each step clearly. The net was manufactured in a couple of days, and about a week after the order, it arrived here in Finland. Installation was easy thanks to the good instructions. If I were to give one piece of negative feedback: the net required 65 clips and 130 screws. Not a single extra clip or screw was included. What if a screw or clip had been defective? Where would I quickly get a replacement? I do not believe the company would suffer a loss if a couple of extra parts were included in the order.
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M
Rating: 5 out of 5
Everything is great.
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R
Rating: 5 out of 5
file completed on time and in full compliance with the order. I went to pick it up at the workshop due to the complexity of shipping: it was perfectly ready and available. However, I am waiting for the promised refund of the shipping costs.
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Response from LOFTNETS
Hello,
Thank you for your feedback and for your trust. We are delighted that the net is in accordance with your order and that it was ready on time.
We sincerely apologize for this oversight regarding the shipping fees. We will proceed with their refund to the credit card used for the payment of the order.
Best regards,
The LOFTNETS team
Thank you for your feedback and for your trust. We are delighted that the net is in accordance with your order and that it was ready on time.
We sincerely apologize for this oversight regarding the shipping fees. We will proceed with their refund to the credit card used for the payment of the order.
Best regards,
The LOFTNETS team
C
Rating: 5 out of 5
Amazing product! Romane was absolutely amazing and made sure our net was delivered as quickly as possible so we could enjoy it with our family, who were visiting from Canada before they headed home. We really appreciated the outstanding customer service. Thank you!
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Response from LOFTNETS
Thank you so much for your wonderful feedback Carolina! We're delighted to hear that you loved your LOFTNETS net and that Romane could help make sure it arrived in time for you to enjoy it with your family before they returned to Canada. Your kind words about our customer service mean a lot to us!
The LOFTNETS Team
The LOFTNETS Team
M
Rating: 5 out of 5
The ordering process was handled very kindly and professionally. Thank you!
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L
Rating: 5 out of 5
Hello everyone. Trampolines set up. To see in navigation ...
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Z
Rating: 5 out of 5
Excellent product and service, I’ll purchase it again and introduce it to others.
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Response from LOFTNETS
Thank you so much for your wonderful review! We're delighted to hear that you're happy with both our product and our service. Your willingness to purchase from us again and recommend LOFTNETS to others means a great deal to our team.
We truly appreciate your trust and look forward to serving you again soon!
The LOFTNETS Team
We truly appreciate your trust and look forward to serving you again soon!
The LOFTNETS Team
L
Rating: 5 out of 5
Really good and provided with excellent assembly explanations.
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Response from LOFTNETS
Hello Lucien,
Thank you very much for your feedback! We are delighted to hear that you are satisfied with your net and that the assembly instructions allowed for a simple and peaceful installation.
The LOFTNETS team
Thank you very much for your feedback! We are delighted to hear that you are satisfied with your net and that the assembly instructions allowed for a simple and peaceful installation.
The LOFTNETS team
S
Rating: 5 out of 5
Excellent experience
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D
Rating: 5 out of 5
Ok
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L
Rating: 5 out of 5
I haven't set up the net yet. But the delivery times and after-sales service have been very efficient. Well done!
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Response from LOFTNETS
Hello Léa,
Thank you very much for your message!
We are delighted that the delivery times as well as our after-sales service have met your expectations. We hope that the installation of your net will go just as well and that it will bring you complete satisfaction!
The LOFTNETS team
Thank you very much for your message!
We are delighted that the delivery times as well as our after-sales service have met your expectations. We hope that the installation of your net will go just as well and that it will bring you complete satisfaction!
The LOFTNETS team
B
Rating: 5 out of 5
Great service thank you
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P
Rating: 5 out of 5
excellent quality and timely delivery
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Response from LOFTNETS
Thank you very much for your comment! We are glad to know that you are satisfied with the quality of the product and the speed of delivery.
The LOFTNETS team
The LOFTNETS team
A
Rating: 5 out of 5
Easy communication with the company
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A
Rating: 5 out of 5
Perfect as usual. We order regularly and nothing to complain about.
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Response from LOFTNETS
Hello Anthony,
Thank you very much for your loyalty and trust! We are delighted to know that our products meet your expectations with each of your orders. We look forward to supporting you on your upcoming projects.
The LOFTNETS team!
Thank you very much for your loyalty and trust! We are delighted to know that our products meet your expectations with each of your orders. We look forward to supporting you on your upcoming projects.
The LOFTNETS team!
B
Rating: 5 out of 5
Would have deserved a small notice for assembly but apart from that very good. Net and hardware of good quality.
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Response from LOFTNETS
Hello Bastien,
Thank you for your feedback and your trust. We are happy that the quality of the net and the hardware has satisfied you!
We also take note of your comment regarding the assembly instructions: please accept our apologies. We indeed experienced technical issues with sending instructions throughout the year. The problem has since been resolved and each net is now accompanied by instructions!
In the meantime, our team remains available to assist our clients if needed.
The LOFTNETS team
Thank you for your feedback and your trust. We are happy that the quality of the net and the hardware has satisfied you!
We also take note of your comment regarding the assembly instructions: please accept our apologies. We indeed experienced technical issues with sending instructions throughout the year. The problem has since been resolved and each net is now accompanied by instructions!
In the meantime, our team remains available to assist our clients if needed.
The LOFTNETS team
A
Rating: 5 out of 5
As always, everything is perfect.
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Response from LOFTNETS
Thank you very much for your kind feedback. We are very pleased to hear that everything was perfect as always. Your trust means a lot to us.
The LOFTNETS Team
The LOFTNETS Team
B
Rating: 5 out of 5
Everything went perfectly, very nice network and very competent advice. I can only recommend it further.
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Response from LOFTNETS
Thank you very much for your great review. We are very pleased to hear that everything went perfectly and that you are satisfied with both the network and our advice. Your recommendation means a lot to us.
The LOFTNETS Team
The LOFTNETS Team
M
Rating: 5 out of 5
Very good listening and very good advice from the sales team. The manufacturing and delivery of the net were quick. Good product.
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Response from LOFTNETS
Thank you very much Marie for your positive feedback. We are delighted to know that you appreciated the listening and advice from our sales team, as well as the speed of manufacturing and delivery of your net. Your satisfaction is our best reward!
The LOFTNETS team
The LOFTNETS team
M
Rating: 5 out of 5
top
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A
Rating: 5 out of 5
up to now everything according to plan and expectations, thank you
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Response from LOFTNETS
Thank you very much for your positive feedback. We’re glad to hear that everything has gone according to plan and met your expectations so far. We truly appreciate your trust in LOFTNETS. The LOFTNETS Team
K
Rating: 5 out of 5
Super Quality
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Response from LOFTNETS
Thank you very much for your positive feedback. We are very pleased that you are satisfied with the quality.
The LOFTNETS Team
The LOFTNETS Team
V
Rating: 5 out of 5
I was just looking on the site where I could write a review; it is rare that I take the time to write one... I wanted to congratulate LOFTNETS for their quick and carefully packaged delivery, which is pleasant and puts me in a good mood. I also appreciated that Loftnets informed me by email about the change of delivery service: unfortunately, the latter, DHL to name it, did not bother to come to my home and dumped the package at the first relay point on its route... but not on mine! (I reported it on the DHL site; but as they are accustomed to this, they don't care!). The Loftnets bag ordered is very well designed, with the same care as its packaging. Thank you. While visiting your site, one can't help but dream of ordering a net to overlook a corner to
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Response from LOFTNETS
Hello Violaine,
A big thank you for your message and for the time you took to share your experience.
We are delighted that you appreciated the care taken with the packaging, the speed of shipping, and the quality of your LOFTNETS bag.
We apologize for the inconveniences encountered with DHL and thank you for bringing this issue to our attention.
Finally, we are happy that our living nets make you dream… Perhaps one day the opportunity will arise!
Thank you again for your trust and support.
Best regards,
The LOFTNETS team
A big thank you for your message and for the time you took to share your experience.
We are delighted that you appreciated the care taken with the packaging, the speed of shipping, and the quality of your LOFTNETS bag.
We apologize for the inconveniences encountered with DHL and thank you for bringing this issue to our attention.
Finally, we are happy that our living nets make you dream… Perhaps one day the opportunity will arise!
Thank you again for your trust and support.
Best regards,
The LOFTNETS team
F
Rating: 5 out of 5
Quality products. And top-notch sales service!
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Response from LOFTNETS
Hello François,
Thank you very much for your positive feedback. We are delighted that the quality of our products and the support from our sales service met your expectations. Your satisfaction is our greatest reward. We look forward to assisting you with your future projects.
The LOFTNETS team
Thank you very much for your positive feedback. We are delighted that the quality of our products and the support from our sales service met your expectations. Your satisfaction is our greatest reward. We look forward to assisting you with your future projects.
The LOFTNETS team
J
Rating: 5 out of 5
As always, good product quality. This is our second net and we are delighted.
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Response from LOFTNETS
Hello Jessica,
Thank you for your renewed trust. We are happy to learn that this second net brings you the same satisfaction as the first. We wish you to fully enjoy your installation!
The LOFTNETS team
Thank you for your renewed trust. We are happy to learn that this second net brings you the same satisfaction as the first. We wish you to fully enjoy your installation!
The LOFTNETS team
R
Rating: 5 out of 5
Very fast and responsive service, good product quality we recommend
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Response from LOFTNETS
Hello,
Thank you for taking the time to share your experience. We are delighted that you appreciated our responsiveness, the speed of our service, and the quality of our products. Your recommendation is greatly appreciated and encourages us to maintain this level of excellence.
The LOFTNETS team
Thank you for taking the time to share your experience. We are delighted that you appreciated our responsiveness, the speed of our service, and the quality of our products. Your recommendation is greatly appreciated and encourages us to maintain this level of excellence.
The LOFTNETS team
P
Rating: 5 out of 5
Excellent quality and very fast shipping!
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Response from LOFTNETS
Hello,
Thank you very much for your feedback! We are delighted that the quality of our products as well as the speed of delivery have fully satisfied you. We look forward to assisting you again with your projects.
The LOFTNETS team
Thank you very much for your feedback! We are delighted that the quality of our products as well as the speed of delivery have fully satisfied you. We look forward to assisting you again with your projects.
The LOFTNETS team